Business Process Mapping Consultant / Process Author
Our client, a leading Defence consulting firm, provides engineering, technical assurance, and logistics governance to ensure platform integrity and sustainment excellence across major Defence programs.
We’re seeking a skilled Business Process Mapping Consultant / Author to develop, maintain, and continuously improve processes that drive operational performance, safety, and compliance within a complex sustainment environment.
Key Responsibilities
- Develop a suite of supporting processes to optimise performance across the sustainment enterprise.
- Create standardised processes, procedures, and work instructions across key functions: Maintenance, Supply Support, Engineering, Asset Management, and Commercial.
- Ensure all processes comply with ISO 9001 and ISO 55001 standards.
- Collaborate with policy authorities to align enterprise processes with current policy.
- Engage stakeholders to analyse needs, validate findings, and secure buy-in.
- Implement a methodology for ongoing process review, update, and improvement.
- Maintain configuration integrity and ensure process documentation remains current and relevant.
Essential Requirements
- 5+ years’ experience in process mapping, improvement, and documentation.
- Proven ability to analyse current-state and design future-state processes.
- Experience with process modelling, governance, and ISO compliance (9001 / 55001).
- Active Defence Security Clearance (Baseline minimum).
- Qualification in Business Process Management, Quality, Engineering, Operations, or related field.
Why Join This Team
- Work with a respected Defence consultancy shaping critical sustainment outcomes.
- Apply your process expertise to enhance engineering, logistics, and asset management systems.
- Contribute to a high-performing, mission-focused team in an environment that values excellence and improvement.
Ready to apply?
If you’re passionate about process excellence in the Defence sector, we’d love to hear from you.