Customer Experience Consultant

  • Australia
  • Sydney
  • Permanent
  • AU$65000 - AU$70000 per annum + Super

My client, an established and nationally recognised professional education provider, is seeking an experienced and proactive Reception & Administration Support professional to join their team in a dynamic hybrid role.

This position combines front-of-house reception responsibilities with finance and operations administration support. You will be the first point of contact for students, clients and visitors, while also playing an important role in supporting financial processes and campus operations. This is a full-time, office-based role suited to someone who enjoys working with both people and systems in a fast-paced, professional environment.

Key Responsibilities

Front of House & Customer Support

  • Welcome students, clients and visitors onsite and provide remote support where required

  • Respond to phone and email enquiries in a professional and timely manner

  • Maintain high campus presentation standards, including training room readiness and hospitality areas

  • Coordinate onsite logistics to ensure smooth daily operations

Finance & Administration Support

  • Manage invoicing, receipting and follow-up of outstanding accounts

  • Contact customers to resolve payment queries and support debt collection processes

  • Perform data entry, reconciliations and maintain accurate financial records

  • Support month-end processes and assist with daily operational administration

  • Liaise with internal teams and external stakeholders to resolve financial or operational queries efficiently

About You

You are organised, detail-oriented and take ownership of your work. You enjoy supporting both people and processes, and thrive in a structured, team-oriented environment.

  • Minimum 12 months’ experience in an administration or coordination role

  • Previous front-of-house or reception experience highly desirable

  • Strong communication and organisational skills

  • Proficient in Microsoft Office Suite

  • Experience with Microsoft Dynamics is advantageous but not essential

  • Professional presentation and customer-first mindset

What’s On Offer

  • Competitive salary package

  • Staff referral bonus

  • Employee Assistance Program (EAP)

  • Birthday leave and volunteering leave

  • 2 days paid study leave per year

  • Donation matching program

  • Access to thousands of professional development courses

  • Complimentary access to internal training programs

Apply now for immediate consideration.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Country Policy Analyst // AML & CTF

  • Australia
  • Sydney
  • Contract
  • AU$850 - AU$950 per day

We are seeking a highly motivated Country Policy Analyst with strong experience in Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) policy to support the policy changes.

This role will focus on monitoring regulatory developments, analyzing AML/CTF legislation and guidance, advising internal stakeholders, and engaging with regulators and industry bodies to ensure compliance and proactive policy positioning.

Responsibilities

  • Monitor and analyze AML/CTF laws, regulations, guidance, and enforcement trends within the country.

  • Assess the impact of regulatory changes on business operations and compliance frameworks.

  • Produce policy briefs, impact assessments, and advisory notes for senior leadership.

  • Track developments from financial intelligence units (FIUs), central banks, and supervisory authorities.

  • Liaise with regulators, industry associations, and external partners on AML/CTF matters.

  • Support responses to regulatory consultations and policy proposals.

  • Partner with Compliance, Legal, Risk, and Operations teams to interpret AML/CTF requirements.

  • Provide subject matter expertise on customer due diligence (CDD), enhanced due diligence (EDD), sanctions, suspicious activity reporting (SAR), and transaction monitoring obligations.

  • Support internal policy development aligned with national and international AML/CTF standards (e.g., FATF recommendations).

  • Conduct regulatory gap analyses and contribute to remediation planning.

  • Identify emerging AML/CTF risks and trends relevant to the country.

  • Support regulatory examinations, audits, and supervisory inquiries where required.

Requirements

  • Bachelor’s degree in Law, Public Policy, Finance, Economics, or related field.

  • 6+ years of experience in AML/CTF policy, financial crime compliance, regulatory affairs, or public sector financial regulation.

  • Experience working with regulators, central banks, FIUs, or financial institutions – Preferred
  • Strong knowledge of national AML/CTF legislation and FATF standards.

  • Experience analyzing regulatory frameworks and drafting policy documents.

  • Excellent written and verbal communication skills.

  • Strong analytical and research capabilities.

If you think you have the above skills and experiences, click the ‘Apply’ button or send your resume to alex.nguyen@talentinternational.com

Please Notes: Visa sponsorship is not available. Only shortlisted applicants will be contacted for this role.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Global Mobility Coordinator

  • Australia
  • Sydney
  • Contract
  • AU$550 - AU$700 per day

Talent International is currently recruiting for a Global Mobility Coordinator to join our client’s team based in Kensington. This position is a contract role for a 6-month contract with the view to be extended and pays a daily rate of $550 – $700/day + Super.

We are currently seeking an experienced Global Mobility Coordinator to join a well-established organisation based in Kensington. This is an initial 6-month contract opportunity with strong potential for extension.

This role sits within the Talent/HR function and plays a key part in supporting international and domestic employee mobility arrangements. Working closely with the Global Mobility Manager, you will provide high-level administrative and coordination support to ensure global mobility processes are delivered efficiently and compliantly across multiple business divisions.

Position Summary

The Global Mobility Coordinator supports the delivery of international and domestic mobility arrangements for employees. The role focuses on providing strong administrative support, ensuring compliance with relevant policies and procedures, and maintaining effective communication with key stakeholders.

This position reports to the Global Mobility Manager and has no direct reports.

Key Responsibilities

  • Assist in coordinating and administering employee relocations, including visa applications (document collection and follow-ups)
  • Prepare mobility documentation such as PR support letters and format visa documentation
  • Maintain and update mobility checklists and follow up with relevant stakeholders
  • Manage a central mobility mailbox and respond to enquiries in a timely and accurate manner
  • Process visa and relocation expenses as required
  • Upload visa documentation into relevant HR systems and maintain accurate employee records
  • Conduct Visa Entitlement Verification Online (VEVO) checks as required
  • Provide consistent, accurate, and customer-focused advice regarding mobility enquiries
  • Support the sponsored visa process through strong communication and administrative coordination
  • Apply relevant policies, procedures, systems, and guidelines related to global mobility
  • Provide administrative support on ad-hoc mobility projects
  • Assist the wider Talent/HR team during peak periods
  • Monitor, track, and report on task status to ensure quality and time metrics are met
  • Contribute to continuous improvement initiatives by reviewing processes and recommending enhancements
  • Adhere to organisational values, code of conduct, and health & safety policies

Skills & Experience

  • Relevant tertiary qualification or equivalent experience within HR, Talent, or Global Mobility administration
  • Demonstrated experience supporting employee relocation and visa processes
  • Strong written and verbal communication skills with excellent attention to detail
  • Ability to analyse and resolve complex or sensitive matters effectively
  • High proficiency in Microsoft Office applications and ability to quickly learn new systems
  • Experience using VEVO is highly regarded
  • Excellent time management skills with the ability to manage competing priorities
  • Ability to work collaboratively within a team while also taking initiative independently
  • Strong understanding of compliance, governance, and policy application
  • Commitment to maintaining workplace health and safety standards

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Commercial Manager Level 3

  • Australia
  • Sydney
  • Permanent
  • Negotiable

The Opportunity

An exciting full time opportunity with one of my clients, a Defence focused organisation supporting high impact capability and sustainment programs. Based in Sydney with hybrid onsite arrangements, this role suits a seasoned commercial professional who thrives in complex, high assurance environments and can deliver strategic advice alongside hands on contract management.

What You’ll Be Doing

Reporting to senior commercial leaders, you will provide strategic business advice, lead contract management activities, and support procurement processes end to end. You will work under limited direction and partner closely with internal teams, suppliers, and Defence stakeholders to optimise contract performance, manage risk, and ensure compliance.

Key responsibilities include:

  • provide expert commercial advice and contribute to strategic business planning
  • manage internal and external stakeholder relationships to drive delivery outcomes
  • project manage contract optimisation, including establishing plans, processes, and procedures
  • develop commercial documentation including business cases, strategies, plans, reports, tender documentation, and formal correspondence
  • develop and maintain contract management plans, systems, and tools
  • manage commercial relationships, identify issues early, and lead dispute resolution where required
  • oversee contract performance, including supplier deliverables, performance reporting, reviews, and cost management
  • undertake commercial governance and assurance activities
  • develop, review, and coordinate Deed, Contract Change Proposals
  • manage and support phase in and phase out activities

    What You’ll Bring

    To be successful in this role, you will have:

  • proven experience in commercial management within Defence or Defence related environments
  • a strong financial background, including cost management, financial analysis, and value for money assessment
  • deep end to end contract management capability, tendering, formation, delivery, change, and closure
  • strong working knowledge of Defence procurement and commercial frameworks
  • excellent stakeholder engagement skills, comfortable influencing at all levels
  • a proactive, solutions focused approach and ability to operate under limited direction

    Essential Requirements

  • Baseline security clearance is mandatory, applicants must already hold a current Baseline clearance to be considered
  • Defence experience is essential, this role supports Defence programs and requires familiarity with high assurance contracting and stakeholders
  • financial background is essential, the role is heavily focused on cost, performance, and commercial value

    Location and Work Style

  • Sydney based
  • hybrid onsite arrangement, local candidates only

    If you meet the essential criteria and want to step into a role with real Defence impact, reach out and I’ll share the full brief.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Security GRC Consultant

  • Australia
  • Sydney
  • Permanent
  • Negotiable

Security GRC Consultant
Permanent Opportunity
Salary, $80,000 – $110,000 inclusive of superannuation
Location, onsite 5 days per week
Security Clearance, Must hold current NV1 clearance

About the Opportunity

Our client is a leading global consultancy with deep capabilities across digital, cloud, security and transformation services. With a strong presence in the Australian market and a broad portfolio of government and enterprise engagements, they partner with organisations to deliver complex, high impact programs in secure and regulated environments.

Due to continued growth within their public sector practice, they are seeking a Security Assessment & Authorisation Consultant to join on a permanent basis. This role is ideal for a security professional experienced in risk management, accreditation and compliance within Australian Government frameworks.

Please note, candidates must hold current NV1 security clearance to be considered.

About the Role

As a Security Assessment & Authorisation Consultant, you will perform security risk management and assurance activities across systems, applications and third party services. You will ensure systems meet required security standards, risks are assessed and documented appropriately, and Authority to Operate, ATO, is obtained and maintained in line with government requirements.

You will work closely with system owners, architects, delivery teams, cyber specialists and compliance stakeholders to guide initiatives through the A&A lifecycle and ensure alignment with Australian Government frameworks and internal governance standards.

Key Responsibilities

Security risk management

* Conduct risk assessments to identify, analyse and mitigate security risks across projects and operational environments
* Facilitate risk workshops with key stakeholders to capture and validate security risks
* Monitor and report on risk status, treatment progress and residual risk to governance forums
* Ensure security controls are implemented and tested effectively
* Support day to day coordination of security deliverables alongside program leads

Security assessment and authorisation

* Execute security authorisation processes in line with the ISM and client specific security requirements, including RMF activities
* Prepare and maintain risk assessments, accreditation documentation and supporting artefacts
* Ensure compliance with required security controls across governance, identify, protect, detect and respond domains

Maintaining compliance

* Develop and maintain security documentation including policies, procedures and incident response plans
* Support compliance with Australian Government security requirements, including PSPF and ISM obligations
* Maintain accurate records of security authorisations, exceptions and audit evidence

Stakeholder engagement and reporting

* Liaise with Authorising Officers, system owners and project teams to ensure documentation meets required standards
* Provide guidance on ISM, Essential Eight and department specific controls during delivery
* Support the implementation and ongoing management of GRC tooling
* Track and report on authorisation status, deliverables and compliance gaps
* Assist with continuous monitoring and audit activities

Skills and Experience

* Experience in security risk management and system accreditation within Australian Government environments
* Strong understanding of PSPF, ISM and NIST aligned principles, govern, identify, protect, detect, respond
* Deep knowledge of Essential Eight requirements in classified or controlled environments
* Experience preparing and managing accreditation packages
* Strong documentation skills with high attention to detail
* Ability to interpret and apply ISM controls in practical delivery scenarios
* Experience with collaboration platforms such as SharePoint or Confluence
* Familiarity with GRC platforms and compliance tracking tools
* Strong stakeholder engagement and communication skills

Qualifications

* Bachelor’s degree in Cybersecurity, Information Technology or related discipline
* Certifications such as CISSP, CISM, CRISC, IRAP Assessor or equivalent highly regarded

Security Clearance Requirement

* Must hold current NV1 security clearance, this is mandatory
* Australian citizenship required
* Candidates without NV1 clearance will not be considered

What’s on Offer

* Permanent role within a globally recognised consultancy
* Salary range $80,000 – $110,000 inclusive of superannuation
* Opportunity to work on high profile, mission critical government programs
* Clear career progression pathways within a structured consulting environment

If you are an NV1 cleared security professional looking to step into a permanent consulting role where you can influence complex government environments, this is a strong opportunity to consider.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS3 Participant Support Officer

  • Australia
  • New South Wales
  • Contract
  • Up to AU$37.36 per hour

Talent International is currently recruiting for an APS3 Participant Support Officer to work for one of our Federal Government clients based in Taree, Tamworth, Bega, Campbelltown, Port Macquarie, Moree, Coffs Harbour and Griffith. The position is a 12-month contract role with the possibility of extension. The role pays $37.36 per hour + Super.

7.6 hours per day and 38 hours per week

Hybrid Role

About the role:

The APS3 Participant Support Officer role will have a high level of contact with participants and other internal and external stakeholders and will provide high-quality customer service as the first point of contact and resolution for participant matters, either via front-of-house services, over the phone and via email.

The APS3 Participant Support Officer role is a frontline customer-facing role and requires attendance at a client’s office location.

New starters must attend the office each day for the first 12 weeks to enable optimum training and support while consolidating learnings from training.

Key skills required for role/s:

  • Providing high-quality customer service as the first point of contact and resolution for participants, customers, and stakeholders, in person, over the phone, via email, at the operating counter and reception in clients’ offices.
  • Resolving moderately complex and escalated customer enquiries, where there may not be clear advice, guidance or scripts and/or referring for response by the appropriate team, government, or community service as per the NDIS Act, work instructions, operational guidelines, and Ministerial direction.
  • Managing and resolving participant matters as per the NDIS Act, work instructions, operational guidelines, and Ministerial direction.
  • Analysing and managing workflow, including making recommendations to peers and supervisors about work allocation, ensuring Agency and Ministerial objectives are met.
  • Making outbound calls to NDIS participants, providers, and other stakeholders.
  • Undertaking suitability assessments for entry and exits into specialist planning streams.
  • Managing inboxes, including triaging, making priority decisions and escalated participant matters and referring to appropriate service delivery team.
  • Assisting project management activities, such as the development of project plans, providing advice, assisting with research and analysis, and supporting regular project reporting.
  • Assisting and researching solutions for moderately complex issues, including participating in risk management analysis ensuring priorities and timeframes are met.
  • Working collaboratively in a team environment, providing feedback, contributing to process improvement, team activities and on-the-job support.

Desirable skills to have for the role/s:

  • Excellent written and verbal communication and interpersonal skills.
  • Empathy and excellent customer service skills for handling sensitive or challenging conversations.
  • Problem solving and decision making based on evidence and sound judgment.
  • Ability to manage multiple tasks, meet deadlines and adhere to schedules.
  • Ability to adapt to change and work in dynamic environments.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS3 Participant Support Officer

  • Australia
  • New South Wales
  • Contract
  • Up to AU$37.36 per hour

Talent International is currently recruiting for an APS3 Participant Support Officer to work for one of our Federal Government clients based in Taree, Tamworth, Bega, Campbelltown, Port Macquarie, Moree, Coffs Harbour and Griffith. The position is a 12-month contract role with the possibility of extension. The role pays $37.36 per hour + Super.

7.6 hours per day and 38 hours per week

Hybrid Role

About the role:

The APS3 Participant Support Officer role will have a high level of contact with participants and other internal and external stakeholders and will provide high-quality customer service as the first point of contact and resolution for participant matters, either via front-of-house services, over the phone and via email.

The APS3 Participant Support Officer role is a frontline customer-facing role and requires attendance at a client’s office location.

New starters must attend the office each day for the first 12 weeks to enable optimum training and support while consolidating learnings from training.

Key skills required for role/s:

  • Providing high-quality customer service as the first point of contact and resolution for participants, customers, and stakeholders, in person, over the phone, via email, at the operating counter and reception in clients’ offices.
  • Resolving moderately complex and escalated customer enquiries, where there may not be clear advice, guidance or scripts and/or referring for response by the appropriate team, government, or community service as per the NDIS Act, work instructions, operational guidelines, and Ministerial direction.
  • Managing and resolving participant matters as per the NDIS Act, work instructions, operational guidelines, and Ministerial direction.
  • Analysing and managing workflow, including making recommendations to peers and supervisors about work allocation, ensuring Agency and Ministerial objectives are met.
  • Making outbound calls to NDIS participants, providers, and other stakeholders.
  • Undertaking suitability assessments for entry and exits into specialist planning streams.
  • Managing inboxes, including triaging, making priority decisions and escalated participant matters and referring to appropriate service delivery team.
  • Assisting project management activities, such as the development of project plans, providing advice, assisting with research and analysis, and supporting regular project reporting.
  • Assisting and researching solutions for moderately complex issues, including participating in risk management analysis ensuring priorities and timeframes are met.
  • Working collaboratively in a team environment, providing feedback, contributing to process improvement, team activities and on-the-job support.

Desirable skills to have for the role/s:

  • Excellent written and verbal communication and interpersonal skills.
  • Empathy and excellent customer service skills for handling sensitive or challenging conversations.
  • Problem solving and decision making based on evidence and sound judgment.
  • Ability to manage multiple tasks, meet deadlines and adhere to schedules.
  • Ability to adapt to change and work in dynamic environments.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS3 Participant Support Officer

  • Australia
  • New South Wales
  • Contract
  • Up to AU$37.36 per hour

Talent International is currently recruiting for an APS3 Participant Support Officer to work for one of our Federal Government clients based in Taree, Tamworth, Bega, Campbelltown, Port Macquarie, Moree, Coffs Harbour and Griffith. The position is a 12-month contract role with the possibility of extension. The role pays $37.36 per hour + Super.

7.6 hours per day and 38 hours per week

Hybrid Role

About the role:

The APS3 Participant Support Officer role will have a high level of contact with participants and other internal and external stakeholders and will provide high-quality customer service as the first point of contact and resolution for participant matters, either via front-of-house services, over the phone and via email.

The APS3 Participant Support Officer role is a frontline customer-facing role and requires attendance at a client’s office location.

New starters must attend the office each day for the first 12 weeks to enable optimum training and support while consolidating learnings from training.

Key skills required for role/s:

  • Providing high-quality customer service as the first point of contact and resolution for participants, customers, and stakeholders, in person, over the phone, via email, at the operating counter and reception in clients’ offices.
  • Resolving moderately complex and escalated customer enquiries, where there may not be clear advice, guidance or scripts and/or referring for response by the appropriate team, government, or community service as per the NDIS Act, work instructions, operational guidelines, and Ministerial direction.
  • Managing and resolving participant matters as per the NDIS Act, work instructions, operational guidelines, and Ministerial direction.
  • Analysing and managing workflow, including making recommendations to peers and supervisors about work allocation, ensuring Agency and Ministerial objectives are met.
  • Making outbound calls to NDIS participants, providers, and other stakeholders.
  • Undertaking suitability assessments for entry and exits into specialist planning streams.
  • Managing inboxes, including triaging, making priority decisions and escalated participant matters and referring to appropriate service delivery team.
  • Assisting project management activities, such as the development of project plans, providing advice, assisting with research and analysis, and supporting regular project reporting.
  • Assisting and researching solutions for moderately complex issues, including participating in risk management analysis ensuring priorities and timeframes are met.
  • Working collaboratively in a team environment, providing feedback, contributing to process improvement, team activities and on-the-job support.

Desirable skills to have for the role/s:

  • Excellent written and verbal communication and interpersonal skills.
  • Empathy and excellent customer service skills for handling sensitive or challenging conversations.
  • Problem solving and decision making based on evidence and sound judgment.
  • Ability to manage multiple tasks, meet deadlines and adhere to schedules.
  • Ability to adapt to change and work in dynamic environments.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Business Systems Analyst

  • Australia
  • Sydney
  • Permanent
  • AU$140000 - AU$160000 per annum

Senior Business Systems Analyst
Campbelltown, Sydney NSW or Brisbane QLD

Lead Real Transformation in an Asset-Intensive Environment

We are partnering with a national business operating in the utilities and infrastructure services sector, supporting cities, councils and private organisations to manage and maintain critical network assets. The focus is underpinned by excellence in customer service, innovation and safety and they are investing heavily in how the systems, data and workflows support that mission.

We’re seeking a Senior Business Systems Analyst to play a pivotal role in the operational and digital transformation journey.

This is not a maintenance role. This is a transformation role.

If you’ve worked in Telco, Civil, Construction, Energy, Utilities or Manufacturing, you’ll understand complex field operations, asset-heavy environments, multiple systems that don’t always talk to each other and the value created when they finally do.

The Opportunity

Reporting to the General Manager, you will take ownership of reviewing, integrating and optimising core business systems (primarily Kynection), ensuring they drive measurable performance across Operations, Finance, HR and Reporting.

You’ll work closely with frontline field teams, supervisors and senior leaders to redesign workflows, eliminate duplication, improve data integrity and unlock meaningful business insights.

You will:

Systems Strategy & Optimisation

  • Lead the integration and optimisation of core business systems
  • Analyse and redesign workflows across operational, financial and people functions
  • Reduce data duplication and improve accuracy, consistency and ease of use
  • Develop business intelligence frameworks and build hands on Power BI dashboards
  • Present clear recommendations, business cases and improvement options

System Design & Performance

  • Build, test and implement automation and workflow improvements
  • Monitor system performance and troubleshoot complex integration and data issues
  • Design system solutions that reflect real operational requirements
  • Play a key role in the organisation’s operational and digital transformation

Change & Stakeholder Leadership

  • Support change management by driving system adoption and engagement
  • Oversee the rollout of approved changes to ensure smooth implementation
  • Engage directly with frontline teams to understand real-world system usage
  • Ensure measurable business outcomes are achieved

What We’re Looking For

You’re a systems-focused professional with strong technical capability and the confidence to own complex workflows and reporting requirements.

You will bring:

  • Experience integrating or improving business systems (Kynection, simPRO, MYOB, Upvise, Pronto or similar)
  • Strong process mapping capability (AS IS / TO BE design)
  • Hands-on Power BI experience – data modelling, system connections and dashboard development
  • Experience delivering automation, reporting improvements or workflow simplification
  • Strong communication skills with the ability to engage senior leaders and field teams
  • Excellent problem-solving ability and a high-delivery mindset
  • Willingness to travel between NSW and QLD for discovery and implementation work

Experience within Telco, Civil, Construction, Energy, Utilities or Manufacturing environments will be highly regarded.

Why This Role?

  • Be part of a genuine transformation program with visible operational impact
  • Work in a business where system improvements directly improve field and customer outcomes
  • Join a values-driven organisation built on teamwork, service, safety and respect
  • Influence how a growing national business scales its systems and performance

If you’re ready to drive meaningful systems transformation in a hands-on, operational environment, please apply and we will be intocuh for a chat.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Project Configuration Control and Publications Development Manager

  • Australia
  • Sydney
  • Permanent
  • Negotiable

Job Title: Project Configuration Control and Publications Development Manager

Location: Newcastle, NSW

Employment Type: Permanent, Full-Time

A complex Defence capability program is seeking a Project Configuration Control and Publications Development Manager to oversee technical data integrity, configuration baselines, and publications delivery within a secure systems environment. This position plays a pivotal role in ensuring that configuration controls and technical documentation frameworks remain robust, compliant, and aligned to program objectives across the full system life cycle.

Operating within an Agile DevSecOps delivery model, the role requires a strategic thinker who can bridge structured governance requirements with iterative development practices. The successful candidate will work closely with government representatives, strategic industry partners, and senior engineering stakeholders to embed disciplined configuration management and technical data processes while supporting progressive capability delivery.

Key Responsibilities

  • Govern and control technical data frameworks, ensuring configuration integrity across evolving system baselines

  • Oversee and maintain the Master Technical Data Index (MTDI), ensuring traceability, compliance, and lifecycle alignment

  • Provide authoritative guidance on the development, review, and delivery of S1000D-compliant technical publications

  • Influence and support integrated logistics and sustainment planning to ensure documentation and configuration controls enable capability readiness

  • Evaluate technical artefacts, engineering changes, and documentation packages to ensure regulatory, safety, and governance compliance

  • Facilitate alignment between engineering, capability integration, and program leadership to maintain configuration discipline across the program series

Required Skills & Experience

  • Extensive experience in Configuration Management, Technical Data Governance, or Technical Publications leadership within Defence or highly regulated industries

  • Strong working knowledge of S1000D and Australian technical publication standards

  • Proven capability operating within Agile or DevSecOps environments while maintaining formal governance controls

  • Demonstrated experience managing configuration change processes across complex, multi-stakeholder programs

  • Ability to interpret and apply legislative, policy, and regulatory frameworks within technical environments

  • High-level stakeholder engagement skills, with the ability to provide clear, authoritative technical advice

  • Experience contributing to Integrated Logistics Support (ILS) or whole-of-life capability planning

Desirable Experience

  • Background in Defence CASG logistics, engineering, or technical program delivery environments

  • Experience within ADF or APS capability development or program management functions

  • Exposure to Defence or comparable engineering/product support disciplines in a lifecycle sustainment context

Qualifications

  • Relevant tertiary qualifications aligned to the Australian Qualifications Framework (AQF)

MUST HAVES

  • Active NV1 Security Clearance (NV2 highly regarded)

  • Ability to work on-site in Newcastle, NSW

Why work here?

You will be part of a high-performing team contributing to long-term Defence capability outcomes within a structured yet progressive delivery environment. The role offers exposure to complex, large-scale programs, strong stakeholder engagement, and the opportunity to shape best-practice technical data and configuration management processes within an evolving Agile framework.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Finance Officer (Williamtown)

  • Australia
  • Sydney
  • Permanent
  • Negotiable

Finance Officer
NV1 Clearance Required
$125k – $140k package
Relocation to Newcastle, NSW , RAAF Williamtown

About the Opportunity

Our client is seeking an experienced Finance Officer to join their team based at RAAF Williamtown in Newcastle. This is a relocation opportunity for candidates looking to establish themselves in the Newcastle region while contributing to a high performing finance function within a secure environment.

Please note, only candidates who are Australian Citizens and currently hold an active NV1 security clearance will be considered. Applicants who do not meet both of these requirements, including those seeking sponsorship or without NV1, cannot be progressed.

About the Role

Working under limited direction, you will play a key role in supporting the accuracy, compliance, and efficiency of the accounts payable function. You will manage a high volume of international supplier invoices, maintain financial data integrity, and act as a primary point of contact for accounts payable enquiries.

This role suits someone who thrives in structured environments, enjoys detailed financial processing, and takes pride in delivering consistent, high quality outcomes.

Key Responsibilities

* Process international supplier invoices accurately, ensuring correct coding and compliance
* Verify availability of funds and escalate discrepancies where required
* Prepare and post journal entries for month end and financial adjustments
* Maintain audit ready financial records and documentation
* Liaise with internal stakeholders and external suppliers to resolve invoice related matters
* Respond to accounts payable queries in a timely and professional manner
* Identify potential control issues early and contribute to continuous process improvement

About You

You are detail oriented, process driven, and committed to maintaining financial accuracy. You enjoy working with data, improving workflows, and ensuring that end to end accounts payable processes run smoothly.

You are confident engaging with stakeholders at all levels and can work autonomously while contributing to a collaborative team environment.

Skills and Experience Required

* Proven experience in Accounts Payable or transactional finance
* Strong attention to detail and accurate data entry capability
* Ability to manage high volume processing within deadlines
* Clear and confident communication skills
* Comfortable working independently within an integrated team
* Organised, reliable, and focused on continuous improvement

Security and Eligibility Requirements

* Active NV1 security clearance is essential
* Australian Citizenship is mandatory
* Candidates without NV1 clearance or who are not Australian Citizens will not be considered

This is a strong opportunity to relocate to Newcastle and join a secure, structured environment offering stability, competitive remuneration, and meaningful work.

If you meet the clearance and citizenship requirements and are open to relocating, I’d be happy to discuss further.

Desirable Requirements:

  • Experience working in CASG projects

Location: Newcastle

Weekly Hours: 40

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Copiliot Specialist

  • Australia
  • Sydney
  • Permanent
  • Negotiable

Copilot Specialist
Permanent Opportunity

An exciting opportunity is available with one of our clients for a Copilot Specialist to join their Business Applications team in a newly evolved role centred on Microsoft Copilot Studio and the broader Power Platform ecosystem.

This role has opened up following an internal promotion and the team is looking to move quickly. You will be joining a high performing, collaborative IT function with a strong focus on AI innovation, intelligent automation, and delivering real outcomes into production, not just impressive demos.

Location
Sydney, Surry Hills
Hybrid model

About the role

This is a senior, hands on solution design and engineering position focused on building, deploying, and optimising AI driven automation solutions using Microsoft Copilot Studio and the Power Platform stack.

You will partner closely with business stakeholders, product owners, and technical teams to design, recommend, and deliver scalable AI enabled solutions that are deployed into live production environments.

Key responsibilities

* Design and develop AI powered solutions using Microsoft Copilot Studio and Power Platform
* Lead end to end delivery, from discovery and solution design through to deployment and ongoing optimisation
* Translate business requirements into scalable, production ready AI solutions
* Provide strategic input on how AI capabilities can enhance operational efficiency and business outcomes
* Collaborate with engineers, application specialists, and cross functional teams
* Support and enhance existing Power Apps and Copilot solutions currently running in production

About you

* Strong background as a Senior Engineer or Solution Designer
* Ideally 2+ years of hands on commercial Copilot experience
* Proven track record of deploying Copilot agents into live production environments
* Applicants who have not successfully sent Copilot agents into production will not be considered
* Deep experience across the full solution lifecycle, from architecture and build through to release and support
* Demonstrated expertise with Microsoft Copilot Studio and Power Platform, this is essential
* Solid understanding of the Microsoft AI ecosystem
* Experience delivering solutions in commercial environments, not purely experimental or personal projects
* Comfortable working within a BAU aligned team structure
* Strong stakeholder engagement and communication skills, able to work effectively with both technical and non technical audiences

Team environment

* Flat structure, currently a team of four
* Significant investment in AI and Microsoft Copilot capabilities
* Opportunity to expand your AI expertise as the function evolves over the next 12 months
* Collaborative culture with exposure to vendor partnerships and co created solutions

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.