Finance Officer

  • Australia
  • Parramatta
  • Contract
  • Up to AU$74 per hour

Talent International is currently recruiting for a Finance Officer to work for the NSW Government based in Finance Officer to work for the NSW Government based in Parramatta. The position is a 3-month contract role with the possibility of being extended and pays $74 per hour + Super.

8 hours a day / 40 hours a week

The primary purpose of the role
Contribute to delivering the Operations Finance team’s project accounting, analysis and reporting accountabilities and priorities in order to achieve compliance with the client’s policies, Government Sector Finance Act and other statutory requirements.

Key accountabilities

  • Utilise appropriate systems and processes to review, maintain and manage accounting and financial information to facilitate a robust and consistent approach to financial management as it pertains to client’s project accounting, ensuring compliance with client’s objectives, government policy, accounting standards and statutory requirements.
  • Provide reporting and analysis specific to the team’s role in client’s overall financial reporting obligations.
  • Support the Director and Manager by providing advice and support to key stakeholders on relevant financial matters to enable the achievement of efficiency and strategic outcomes.
  • Educate and support relevant business areas to develop financial capability and improve confidence and accountability in financial business decision making in order to promote a consistent financial management approach across client.
  • Participate in the development of management reporting tools and accounting methods to improve existing procedures and the communication of management information.
  • Establish and maintain effective working relationships with key internal and external stakeholders, including senior managers and service delivery divisions, to exchange information, obtain cooperation and support and provide financial advice.
  • Work effectively with team members towards meeting organisational objectives and priorities and provide feedback to each other on tasks undertaken.
  • Participate in data analysis, data mapping and data validation required for data migration in the SAP Hanna implementation.

Key challenges

  • Ensuring financial reporting and advice is accurate, reliable and high quality to support effective decision making and meeting tight deadlines in an environment characterised by conflicting priorities and multiple stakeholders.
  • Developing process improvements in data validation to ensure data accuracy and integrity in the financials, project accounting and project management system.
  • Responding to ad-hoc requests for information not able to be met using standard system reports efficiently.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Sr Account Executive - PPM Solution

  • Australia
  • Sydney
  • Permanent
  • AU$170000 - AU$1800000 per annum + uncapped commission (OTE split 50/50)

Overview:
Join a global leader in enterprise information management as a Senior Account Executive focused on Project and Portfolio Management (PPM) solutions. This role is ideal for a seasoned sales professional with a consultative approach, strong executive presence, and a passion for driving digital transformation in complex enterprise environments.

Key Responsibilities:

  • Lead enterprise sales efforts for PPM solutions, managing the full sales cycle from prospecting to close
  • Develop and execute strategic account plans aligned with client business goals
  • Build and influence relationships with senior stakeholders, including CIOs and PMO leaders
  • Maintain accurate pipeline and forecasts using CRM systems
  • Collaborate with Pre-Sales, Marketing, Product, and Customer Success teams to ensure client value

Required Skills and Qualifications:

  • Proven track record in enterprise software sales, previous experience in PPM or related IT solutions is mandatory
  • Strong consultative selling, negotiation, and executive engagement skills
  • Experience managing complex sales cycles and closing high-value deals
  • 7+ years experience in complex enterprise sales
  • Bachelor’s degree in Business, Technology, or a related field
  • At least 7 years of enterprise sales experience with consistent quota achievement
  • Willingness and ability to travel for client meetings and industry events
  • Must be an Australian citizen or permanent resident (our client is unable to sponsor)

Perks/benefits:

  • Global company with a large customer base and recognised brand
  • Ongoing product development with cutting edge solutions
  • Top tier health insurance provided
  • Employee share purchase program
  • Compelling environment for career growth and impactful work
  • Hybrid work model

If you’re ready to elevate your sales career and help enterprise clients drive transformation, we’re ready to meet you.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Digital Service Representative

  • Australia
  • New South Wales
  • Contract
  • Up to AU$34.59 per hour

Talent International is currently recruiting for a Digital Service Representative to work for an NSW Government call centre based in 3-month contract role with the possibility of extension. The role pays $34.59/ hour + Super.

Hours of Work: 7 hours p/d, 35 hours p/w

This role is service centre-based; the successful contractor will be required to work on-site for all shifts. On occasion, shifts may be at Leeton.

The successful contractor will be working on a 9:00 am to 5:00 pm roster Monday to Friday, excluding public holidays.

Successful contractors will take part in a full-time (35 hours per week) training and nesting for approximately 8 – 10 weeks on site at the Griffith Service Centre.

During this time, Contractors will be required to travel to either Albury or Queanbeyan for two distinct programs and platforms training sessions, each spanning five consecutive days. All costs for training are covered by the business yet receipts for expenses are required for occasional reimbursement.

Key Responsibilities:

  • Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
  • Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
  • Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
  • Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
  • Provide a range of administrative and support services.

Essential Requirements:

  • Eligibility to work full-time in Australia.
  • Previous experience in customer service is ESSENTIAL.
  • Must be confident working in a high-volume call centre environment.
  • Available to commence immediately.
  • Salesforce experience is preferred but not essential.
  • Government call center experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Payroll Officer

  • Australia
  • Sydney
  • Contract
  • AU$35 - AU$40 per hour

Payroll Officer – 3-Month Contract

Location: Sydney CBD + WFH Flexibility

Hourly rate: $40 per hour + super

Start Date: ASAP – Immediate availability preferred

Industry: Entertainment

Talent International, a leading Australian recruitment agency, is partnering with a long-standing client – a high-profile name in the entertainment industry – to source an experienced Payroll Officer for an initial 3-month contract. This opportunity offers the chance to contribute to a friendly, stable team within an iconic organisation.

The Role:

As a Payroll Officer, you’ll be joining a team of 10 payroll professionals, supporting end-to-end payroll functions for a diverse employee base. Working within a collaborative and supportive environment, your focus will be on accurate and timely processing and general payroll administration.

Key Responsibilities:

  • Assist with end-to-end payroll processing (fortnightly and monthly cycles)
  • Support onboarding and offboarding payroll tasks
  • Maintain employee payroll records and ensure data accuracy
  • Respond to employee queries regarding tax, superannuation, and payslips
  • Ensure compliance with payroll procedures and relevant legislation
  • Support the Payroll team with ad hoc tasks during a period of team restructuring

Key Requirements:

  • 2+ years’ experience in a payroll processing role
  • Experience using SAP Payroll highly desirable
  • Good understanding of payroll legislation, superannuation, and tax requirements
  • Strong attention to detail and ability to manage high volumes
  • Professional communication and stakeholder service skills
  • Must be Sydney-based and able to work onsite full-time initially

Why Apply?

  • Immediate start with potential for extension
  • Flexible working hours + hybrid model (3 days onsite after initial ramp-up)
  • Work with a high-profile brand in the entertainment sector
  • Supportive and experienced team environment

To Apply:

If this sounds like your next role or you’d like to learn more, please hit ‘Apply Now’ and submit your resume today.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Salesforce Marketing Cloud Administrator

  • Australia
  • Sydney
  • Contract
  • AU$600 - AU$900 per day

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a leading entertainment organisation. We are seeking an experienced Salesforce Marketing Cloud Administrator to join their team for an initial 6 month contract with the view to extend.

Role Title: Salesforce Administrator – Marketing Cloud
Contract Length: Initial 6 month contract (highly likely to extend)

Location + WFH Flexibility: Sydney CBD Fringe location, WFH 1-2 days per week

Daily Pay: $700 – $900 per day
Client Industry: Entertainment

Start Date: ASAP

Interview Process: 1-2 round of interviews

Role Details:

  • Platform Mastery: Serving as the primary system administrator for our critical Salesforce Marketing Cloud (SFMC) and Interaction Studio (IS) platforms, ensuring their optimal performance and security.
  • Operational Excellence: Handling all essential administrative functions, including Single Sign-On, user security, reports, dashboards, and workflow management.
  • Technical Problem Solving: Providing expert support for Level 3 escalations from our Application Support team, diagnosing and resolving complex platform issues.
  • Data & Integration Oversight: Managing SFMC/IS data feeds and integrations across our ecosystem, ensuring seamless data flow and integrity.
  • Process & Improvement: Collaborating closely with internal IT teams to establish robust administrative, development, and change management processes.
  • Strategic Liaison: Acting as a key bridge between our business users and external vendors, translating needs into effective platform solutions that drive business-focused outcomes.

Required Skills and Experiences:

  • Core Qualifications: A Bachelor’s degree in Information Management or a comparable qualification.
  • Extensive Background: 8+ years of verifiable experience in IT project delivery, including 3+ years directly administering and optimizing Salesforce Marketing Cloud (SFMC) and Interaction Studio (IS). Relevant certifications are highly valued. Experience on AWS serverless computing services would be an added advantage
  • Development & Data Fluency: A solid understanding of the end-to-end development process, proven technical aptitude (including experience with version control tools like GitHub/BitBucket), and strong data management capabilities.
  • Campaign & Code Proficiency: Comprehensive knowledge of campaign management processes and related technologies such as HTML, Ampscript, and SQL.
  • Exceptional Stakeholder Engagement: Highly developed interpersonal, negotiation, and persuasion skills, coupled with strong written and oral communication abilities, enabling you to effectively bridge gaps between technical and non-technical stakeholders.

Additional Details & Benefits:

  • $12 per day staff parking
  • Flexible work arrangements
  • Opportunity to work with a highly collaborative team, joining the business at a time of rapid growth!

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume!

For more information or a confidential discussion please contact Sophia Parrelli at Talent International – sophia.parrelli@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Credit Controller / Accounts Receivable Officer

  • Australia
  • Sydney
  • Contract
  • + super
  • Initial 6 month contract
  • Competitive Pay – $40 per hour + super
  • Hybrid Work Environment – Currently 3-4 days in-office in Chipping Norton
  • On-Site Parking Available

Our client, a leading multinational conglomerate, is seeking a Credit Officer with strong collections experience to join their team. Based at their Chipping Norton head office, this role offers an exciting opportunity to tackle a long-standing challenge within the business.
About the Role

Due to recent changes, their Credit & Accounts team has taken on additional responsibilities, leading to the creation of a new position. You will be responsible for:

  • Debt Collection & Account Management – Engaging with customers, following up on outstanding payments, and negotiating payment terms.
  • Phone-Based Collections – Making outbound calls, sending invoices, and handling tough conversations professionally.
  • Account Openings & Credit Assessments – Managing 380+ accounts and conducting risk/credit assessments for new customers.
  • Stakeholder Communication – Liaising with businesses, end users, suppliers, and government bodies regarding overdue payments.
  • Using SAP & Excel – Strong experience in accounts receivable systems and Microsoft Excel is required.

What We’re Looking For

  • Proven experience in credit control and collections – You must be a hands-on collections specialist.
  • Strong communication skills – You will be speaking to a diverse range of customers
  • SAP & Excel Proficiency (desirable) – Experience in accounts receivable within SAP is highly desirable though not required
  • Problem-Solving Mindset – This role involves fixing a backlog issue that has existed for over six years.
  • Ability to Handle a Fast-Paced Environment – The team is working on a significant transformation project.

This is a fantastic opportunity to join an established global company with a supportive team and strong career progression potential.

Ready to take the next step? Apply today or email your CV to angus.bick@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

HR Project Officer

  • Australia
  • Sydney
  • Contract
  • Up to AU$700 per day

Talent International is currently recruiting for an HR Project Officer to work for the NSW Government based in Kensington. This position is a 6-month contract role with the view to be extended and pays a daily rate of $700/day + Super.

7 hours a day / 35 hours per week

Position Summary

The HR Project Officer plays a key role within the office in providing practical and efficient project support for HR teams and key stakeholders.

The role entails providing project coordination and support to the Chief People Officer and HRLT, including reporting and analytical support, developing documentation, building key internal and external relationships, and providing administrative support for key programs and projects.

The role reports to HR Director and has no direct reports.

Accountabilities

Specific accountabilities for this role include:

  • Coordinate the delivery of HR projects and initiatives to achieve operational and strategic goals.
  • Facilitate the development of project plans and schedules and participate in planning processes as required.
  • Monitor, track and report on the status of project deliverables to ensure time, cost and quality metrics are in line with approved project plans for assigned projects.
  • Provide practical and proactive project support and administrative services to project team and stakeholders.
  • Assess and monitor project risks and issues and provide solutions where applicable.
  • Coordinate project administration including coordination of workshops and meetings, minute taking, manage assigned actions and follow-ups and project status reporting.
  • Develop and manage effective communications with key stakeholders, both internal and external to the project.
  • Support adherence to client’s governance pathways to ensure projects are managed within a defined, consistent and proven set of rules for project development.
  • Align with and actively demonstrate the client’s Values in Action: Our Behaviours and the client’s Code of Conduct.
  • Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

Skills and Experience

  • Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
  • Excellent written and verbal communication skills, with a high level of attention to detail for deliverables produced.
  • Sound stakeholder management skills, with the ability to liaise effectively with a range of stakeholders.
  • Experience working with a range of computer systems and applications, Microsoft Office applications.
  • Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
  • Project experience, with an understanding of the project life cycle and development of project plans, objectives and documentation.
  • Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently while managing competing demands.
  • An understanding of and commitment to client’s aims, objectives and values in action, together with relevant policies and guidelines.
  • Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Additional Information:

  • Leading 2-3 projects at any given time
  • The biggest project they are working on will be about pay confidence
  • Hybrid role- 2-3 days in office, very flexible around days
  • From a culture fit perspective, in addition to taking charge and pushing for delivery within agreed timeframes, are there any other particular traits that the hiring manager is ideally looking for in the successful candidate. Someone who can just get on with it – ask questions, yes, but someone who is just a self-starter and can make progress.
  • Interview process- 1 round interview and catch up with the HM
  • Initial contract is for 6 months with the view to extend for 6 months and possibly go permanent after that.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Network Engineer - SD-WAN

  • Australia
  • Sydney
  • Permanent
  • AU$150000 - AU$170000 per annum

A leading Financial Services provider is seeking a Senior Network Engineer with strong SD-WAN (Viptela) experience to join their team on a permanent basis.

Joining an established, collaborative team, you will be responsible for the support, development and design of their SD-WAN / SDA Campus networking environment. Working across both BAU / Operations and project initiatives, you will be responsible for level 3 / 4 troubleshooting and configuration, along with designing and deploying new solutions.

To be successful in this role you will need:

  • Tertiary qualifications and/or relevant vendor certifications (CCNP, CCIE etc.)
  • Demonstrated network engineering experience gained within large, complex environments
  • Proven knowledge and experience of SD-WAN (Viptela) and SDA network infrastructure
  • Advanced knowledge and experience in the support, troubleshooting and configuration of routing protocols (BGP, OSPF) and DNS / DHCP
  • Python scripting experience with hands-on experience with Ansible, Jenkins or Bitbucket highly regarded
  • Superior troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong teamwork skills with the ability to work independently as required
  • Proven experience working in project environments with tight timeframes

Please note this is a Sydney-based role which will require you to be in the office at least two – three days per week.

An attractive salary package is on offer. To be excited for this exciting opportunity, please apply online today.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Network Security Engineer / F5

  • Australia
  • Sydney
  • Permanent
  • AU$140000.00 - AU$155000 per annum

A leading Financial Services provider is seeking a Senior Network Security Engineer to join their team on a permanent basis.

Joining a fast-paced, collaborative team environment, you will be working across a number of project engagements responsible for the build, configuration and deployment of network security devices within their complex network environment. Their network security fleet of devices include F5 load balance along with Juniper SRX, Fortinet, Palo Alto and/or Checkpoint firewalls and you will be expected to possess an advanced expertise across a number of these.

To be successful in this role you will need:

  • Tertiary qualifications and/or relevant vendor certifications
  • Demonstrated network engineering project experience gained within large, complex network environments
  • Proven knowledge and experience configuring, deploying and troubleshooting network security devices with advanced knowledge and experience with F5 (LTM / GTM / APM or ASM) and firewalls (Checkpoint, Juniper SRX, Fortinet or Palo Alto)
  • Strong knowledge and experience of routing and switching including BGP, OSPF etc
  • Previous experience with IPS tools is highly regarded, as is any experience writing Python scripts or using Ansible
  • Superior troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong teamwork skills with the ability to work independently as required

This is a Sydney-based role which will require you to be in the office at least two – three days per week.

An attractive salary package is on offer. To be excited for this exciting opportunity, please apply online today.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Assurance Analyst

  • Australia
  • Sydney
  • Contract
  • Up to AU$530 per day

Talent International is currently recruiting for an Assurance Analyst to work for the NSW Government based in Sydney (Hybrid). The position is a 6-month contract with the possibility of extension and pays $530 per day + Super.

7.6 hours a day / 38 hours a week

Primary Purpose –

The role will provide support to the General Manager, Assurance and Fraud Prevention and the Head of Assurance to execute on the second line assurance activities which provide monitoring and evidence-based assurance on the design and operating effectiveness of the enterprise Risk and Compliance Management Frameworks and other enterprise policies and activities. The Assurance Analyst will assist in implementing the assurance program for monitoring, testing and reporting on the control framework supporting the client’s risk and compliance obligations at an enterprise level, leveraging any first line assurance activities and providing objective challenge on the robustness of the controls. The team is also responsible for assisting the business to identify improvement actions and strategies to strengthen risk and compliance controls where assurance activities indicate weaknesses or gaps.

Responsibilities –

  • Support the effective implementation of the enterprise-wide compliance management framework, risk management framework and broader risk and governance policies across the client business, through a systematic and thorough assurance program.
  • Undertake key control testing and reporting on design and operating effectiveness of the control framework.
  • Support the business to identify key controls and implement testing plans to identify control gaps and weakness.
  • Support the Head of Assurance to provide other assurance activities, including quality assurance over Line 1 Control Self-Assessment testing and annual attestations.
  • Undertake risk-based deep dives on high-risk areas to assess the strength of the control framework.
  • Develop relationships with staff and risk coordinators to influence and foster a compliance culture.
  • Engage with and foster internal and external stakeholder relationships to ensure effective engagement with the client’s risk and governance strategy, appetite and tolerances.

SELECTION CRITERIA

Qualification & Skills

Experience

  • A range of experience in conducting assessments over risk and compliance activities.

Desirable

  • Understanding of financial services industry or government entities
  • Ability to work autonomously to deliver assignments and initiatives on time, to high level of quality
  • Experience in compliance and/or risk frameworks
  • Experience in assurance functions such as internal audit, or first or second line assurance function
  • Experience in controls assurance testing or auditing

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

SAP SuccessFactors Time Management Lead

  • Australia
  • Sydney
  • Contract
  • AU$1000 - AU$1200 per day + Inclusive of super

Our leading Insurance client is seeking an experienced SAP SuccessFactors Time Management Lead for a Six Month daily rate contract opportunity. This position is based in Sydney’s CBD offering flexible working arrangements with a set 10 days a month in office.

The SAP SuccessFactors Time Management Lead will be responsible for time management capabilities as well supporting an implementation of payroll systems. This role requires a deep understanding of time management processes, legal compliance, and best practices, combined with extensive hands-on experience in SuccessFactors Time Tracking, Time Off, and Absence Management.

Responsibilites of the role include:

  • Lead the end-to-end design, configuration, and implementation of SAP SuccessFactors Time Tracking, Time Off, and Absence Management modules, ensuring alignment with business requirements and best practices.
  • Collaborate extensively with HR, Payroll, IT, and other business stakeholders to gather requirements.
  • Leverage different project gates for project initiatvies as well as testing.
  • Work closely with stakeholders and end user teams when providing documentation and training.

Experience required:

  • Certification in SAP SuccessFactors Time management (Time off). (A Must).
  • 5 Years expeirence in SAP SuccessFactors Time Mnaagement implementation.
  • 3-5 Years payroll implementation experience (Beneficial).
  • Proven experience working with work schedules, time types and rules, leave entitlements and purchased leave.

If you were interested in this postion, please apply now. For a confidential discussion, please reach out to Josh.costigan@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Junior Technology Consultant

  • Australia
  • Sydney
  • Permanent
  • AU$90000 - AU$100000 per annum

Junior Technology Consultant
Location: Sydney
Job Type: Full-time
Salary: 100,000 Package
Start Date: As soon as possible

About Us

Our client is looking for a Junior Technology Consultant to help shape their future and lead the way in technology adoption across the national network. We’re looking for a tech-savvy, people-focused Junior Technology Consultant to join the National IT team. This is your opportunity to make a real impact and thrive with emerging technologies like Microsoft Copilot, AI agents, and automation tools.

If you’re passionate about technology, communication, and innovation-and you’re eager to learn-this role is your launchpad.

Position Summary

You’ll support the rollout and adoption of new technologies, working with IT, business leaders, and staff to turn digital potential into real-world value. Your key responsibilities will include:

Key Responsibilities

Training & Community

  • Design and deliver engaging, user-focused training across Office 365, Microsoft Copilot, Power Platform, other key tools, and emerging technologies.
  • Develop enablement materials: quick guides, use cases, walkthrough videos, and digital adoption tips.
  • Facilitate in-person and online sessions, including national webinars and focus groups.
  • Designs and delivers training programs
  • Runs internal Communities of Practice (CoP) and user groups
  • Coordinates with Content and Marketing for training materials

Business & Process Analyst

  • Engages with business units to gather needs and pain points
  • Maps and improves business processes
  • Evaluates opportunities for automation or AI use
  • Supports change management and adoption

Business Partnership & Communication

  • Partner with key staff to identify challenges, align adoption with business needs, and drive enablement.
  • Manage communications and updates regarding performance, new releases (e.g., Copilot Labs), and roadmap changes.
  • Track feedback, resolve support issues, and serve as the trusted point of contact for Copilot queries and issue escalation.

Research, Evaluation & Thought Leadership

  • Stay current on industry trends, user behaviour, and market shifts in professional services tech.
  • Lead experimentation with new tools (e.g., prompt engineering, AI-enhanced reporting).
  • Publish insights, playbooks, and adoption guidance aligned with strategic goals.

Strategic Innovation & AI Leadership

  • Identify and assess emerging technologies (e.g., Claude, DeepSeek, AI agents) for business value.
  • Work closely with the AI Program Owner and National IT to evaluate, test, and recommend AI and automation tools.
  • Contribute to the AI strategy: from discovery and stakeholder engagement to inputting into pilot projects.

What We’re Looking For

  • A great communicator who loves helping people use tech confidently.
  • Strong interest in emerging technologies like AI and automation.
  • A natural collaborator, problem-solver, and continuous learner.
  • Comfortable using Microsoft 365 tools, with a willingness to explore new platforms.
  • Experience using or supporting Microsoft Copilot, Power Platform, or similar tools.
  • Exposure to professional services or consulting environments.
  • Interest in AI ethics, digital accessibility, or responsible innovation.

How to Apply

Apply now for a chat & somebody from Talent will be intouch!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.