Location: Sydney (4 days in office, 1-day WFH)
Reports to: Technical Operations Director, APAC
Department: Global Technical Operations

The Opportunity:

A leading music organisation is now growing their Global Technical Operations hub in Sydney and looking for a Service Reliability Engineer (SRE) to join their team.

This is more than a traditional ops role – it’s an opportunity to bring a software engineering mindset to reliability, automation, and scalability in a global, high-impact environment.

What You’ll Do:

You’ll join a collaborative, hands-on team responsible for the stability, performance, and scalability of global platforms. Working closely with development, infrastructure, and security teams, you’ll help build a resilient environment that keeps music flowing – from studio tools to streaming systems.

• Design and maintain high-availability, high-performance systems for global applications.
• Automate everything – from infrastructure provisioning to deployment and scaling – using tools like Terraform, Ansible, and Python.
• Build robust monitoring and observability frameworks with AWS CloudWatch, Dynatrace, Prometheus, Grafana, or Splunk.
• Optimize CI/CD pipelines to improve reliability and deployment speed.
• Participate in on-call rotations, troubleshoot incidents, and lead post-incident reviews.
• Champion SRE principles – embed SLOs, SLIs, and error budgets into everyday engineering.
• Collaborate across Dev, Infra, and Security teams to create a culture of continuous improvement and reliability.

About You

You’re a technically strong and level-headed engineer who loves automation, thrives in complex environments, and knows how to balance pragmatism with perfection.

• Background in systems administration (Linux/Windows) in a large-scale environment.
• Proficient in at least one programming language (Python, Go, or Java).
• Hands-on experience with AWS (GCP or Azure a bonus).
• Deep understanding of networking, containers (Docker/Kubernetes), and Infrastructure as Code (Terraform, Ansible).
• Experience with monitoring and observability tools such as Dynatrace, Prometheus, Grafana, or Datadog.
• Calm, collaborative communicator with strong analytical and problem-solving skills.

Bonus Points For:

• Experience with ServiceNow or ITIL processes.
• Knowledge of chaos engineering, resilience testing, or advanced capacity planning.
• Previous experience managing distributed, global systems in production.

Culture & Perks

• Annual bonus $
• Global collaboration and career growth opportunities

Interested?
Apply now or contact Sophia Parrelli at Talent International for a confidential chat.

Talent International is currently recruiting for a Customer Contact Team Operator to work for the NSW Government, based in Sydney. This is a 3-month contract with a view to be extended. The role is paying between $34/hr – $41/hr + Super.

Hours – 7 hours per day, 35 hours per week

This is a 3-month contract with a strong view to extend. The position offers a hybrid work model – you’ll work from the Sydney CBD office Monday to Wednesday, and from home Thursday and Friday. During onboarding (first 1-2 weeks), you’ll be required to work from the office full-time.

Key Responsibilities

• Deliver professional and courteous customer service aligned with the organisation’s Customer Excellence Principles.
• Handle and triage a high volume of inbound calls (approx. 30,000 per month), ensuring all enquiries are directed appropriately and within service levels.
• Provide accurate information and ensure all customer interactions are handled efficiently and empathetically.
• Participate in training to maintain a strong understanding of the agency’s products, services, and processes.

Key Challenges

• Managing a high call volume while maintaining service quality and professionalism.
• Handling sensitive or complex enquiries from vulnerable customers with empathy and discretion.
• Prioritising and managing multiple competing tasks in a fast-paced environment.

About You
To be successful in this role, you will have:

• Strong communication and interpersonal skills.
• Previous experience in a call centre, customer contact, or customer service role (preferably within government or a large organisation).
• The ability to remain calm and professional under pressure.
• A proactive attitude and a commitment to delivering positive customer experiences.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Job Title: SAP Transportation Management (TM) ABAP Consultant
Location: Sydney
Employment Type: Initial 5-month contract

Reports To: Project Delivery Manager

About the Role:
We are seeking a highly skilled SAP Transportation Management ABAP Consultant to join our project team. In this role, you will work on SAP TM initiatives, delivering technical solutions, custom programs, and system enhancements. This is an exciting opportunity to apply your expertise in ABAP development and SAP TM while contributing to complex, high-impact projects.

Key Responsibilities:

• Collaborate with SAP TM Functional Consultants to design, develop, and implement SAP TM solutions.
• Build and test custom programs, enhancements, and reports to extend core SAP TM capabilities, including Forwarding Agreement, Freight Order Management (Rail & Road), and charge calculation logic.
• Develop technical specifications and implement code for point solutions and integrations with SAP and non-SAP systems (e.g., ECC for invoice generation, operational system data ingestion).
• Create and enhance custom reports, interfaces, and forms (Adobe/Smartforms) within SAP TM, ensuring seamless integration with other SAP modules.
• Assist with data conversion and migration activities for SAP TM integrations.
• Troubleshoot, debug, and resolve technical issues in SAP TM systems.
• Support upcoming SAP S/4HANA migrations with SAP TM integration.
• Analyze and optimize SAP TM solutions for performance, efficiency, and business needs.

Skills & Qualifications:

• 5-10+ years of experience in BOBF-based ABAP programming, data dictionary knowledge, debugging, and performance tuning.
• Extensive ABAP experience in SAP TM, LE modules, with SD and FI integration.
• Proven experience in design, testing, and support of WRICEF objects.
• Hands-on experience with BAPI, BADI, functional modules, EDI, ALE, API interfaces, and logistics event/alert configuration.
• Strong knowledge of business partner and customer master replication, forwarding agreements, freight order objects, PPF, action profiles, and invoice outputs.
• Expertise in SAP invoice forms development (Adobe/Smartforms) and order-to-cash processes, including credit/debit memos and intermodal rail freight.
• Experience with SAP TM, LE-TRA, WM/EM/SD/FI integration, AIF, and interfaces with third-party applications or ordering portals.
• Specialist knowledge of pricing condition types, output determination, BOBF enhancements, and ERP text/field transfers.
• Experience with modern SAP UI development (SAPUI5) is a plus.
• Industry experience in rail, mining, utilities, or asset-intensive transport environments is highly desirable.
• Strong communication, problem-solving, and analytical skills, with the ability to work effectively under project timeframes.

Why Apply:

• Work on high-impact SAP TM projects with cutting-edge technologies.
• Collaborate with experienced functional and technical teams.
• Opportunity to contribute to SAP S/4HANA migrations and modern SAP solutions.

SAP Transportation Management (TM) Consultant
Location: Sydney, Australia
Employment Type: Initial 5-month contract

About the role

The SAP Transportation Management (TM) Consultant will work under the direction of the Project Delivery Manager to deliver project activities within the SAP Transportation Management domain.

This role requires extensive hands-on SAP TM experience, strong functional design capability, and the ability to deliver high-quality outcomes within strict project timeframes in a complex, asset-intensive environment.

Key Responsibilities & Critical Deliverables

Working under the direction of the project, you will be responsible for the following:

1. Business & Solution Design
2. Work closely with SMEs to assess and confirm optimal use of SAP TM functionality for billing.
3. Identify opportunities to streamline and enhance existing billing solutions.

1. Configuration & Functional Design
2. Configure SAP TM and SAP ECC to support agreed billing and transportation processes.
3. Update and maintain Functional Specifications aligned to approved solution designs.
4. Develop functional specifications and implement configuration and enhancements to extend core SAP capabilities, including:

1. Forwarding Agreements
2. Forwarding and Freight Order Management (Rail and Road) – Planning and Execution
3. Charge Calculation using TCCS, rate tables, scales, and calculation bases

1. Systems Integration
2. Design and support integration between SAP TM and SAP/non-SAP systems, including:
1. SAP ECC 6.0 for invoicing
2. Operational systems for Freight/Forwarding Work Order (FWO) creation

1. Testing & Quality Assurance
2. Manage SAP functional design reviews and support technical design activities.
3. Lead and support functional unit testing and end-to-end testing across all use cases.
4. Assist with data conversion activities between SAP and non-SAP systems to enable effective integration and system testing.

1. Collaboration & Delivery Support
2. Collaborate with multiple delivery teams, including the SAP support partner, to ensure successful solution build and delivery.
3. Support SMEs throughout solution development with a view to future lift-and-shift to SAP S/4HANA.

Skills & Qualifications

Experience

• Minimum 5-10 years’ experience as an SAP TM / Logistics Execution consultant in large, complex IT environments.
• Proven experience in asset-intensive industries, such as Rail, Mining, Utilities, or Transportation (highly desirable).
• Extensive hands-on experience with SAP TM and LE modules, including integration with SD and FI.

Technical & Functional Skills

1. Design, testing, and support of functional specifications for WRICEF objects.
2. SAP enhancement and integration technologies including BOBF, BAPI, BADI, Function Modules, EDI, ALE, and APIs.
3. Configuration of SAP TM organisational and planning elements, including:
• Sales areas, equipment, routes, freight units, and transportation units.
4. Business partner configuration and ERP customer master integration.
5. Forwarding agreement types, forwarding and freight order types, settlement grouping, PPF, events, action profiles, and invoice outputs.
6. End-to-end Order-to-Cash scenarios including:

• Credit/debit memos
• Intermodal rail freight
• Planning and execution as a logistics provider / 3PL

1. Configuration across SAP TM, LE-TRA, WM, EM, SD, FI, AIF, and third-party system interfaces.
2. Charge calculation and settlement scenarios including:

• Periodic charges
• Cash sales
• Rate escalation
• Tiered calculation logic
• Index maintenance
• Profit centre determination

1. Master data setup and integration (including CIF) and BRF+ rule configuration and maintenance.
2. Rail industry experience and/or exposure to asset-intensive environments (preferred).