Talent International is currently recruiting for APS 5 & APS 6 Events Officers to work for one of our Federal Government clients based in Surry Hills/Parramatta. The position is a 12-month contract role with the possibility of extension. The role pays $55.24 /hour and &60.26 + Super respectively.

7.6 hours per day and 38 hours per week

Key skills required for role/s:

• Positive contemporary attitudes to people with disability, high understanding and knowledge of disability, and its impact on individuals.
• Relevant experience in event coordination, preferably in a large organisation setting.
• Strong digital experience in managing virtual as well as hybrid events.
• Strong project coordination skills, ability to coordinate multiple events simultaneously and work under tight deadlines.
• Excellent stakeholder engagement and communication skills to collaborate effectively with internal teams, external partners, and suppliers.
• Budget management experience.
• Strong critical thinking skills and the ability to adapt to changing circumstances.
• Attention to detail, organisational skills, and the ability to prioritise tasks effectively.
• Excellent communication and interpersonal skills to develop and maintain networks.
• Able to negotiate effectively by listening to differing ideas and views to develop a clear understanding of the issues, and to present persuasive counterarguments.

Desirable skills to have for the roles:

• Experience working with EventsAir
• Experience working with MS Teams in a digital event environment.
• Risk assessment and management experience.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmed@talentinternational.com for a confidential discussion.

The Mainframe Service Owner supports the management of several IT applications. This role involves collaborating with various business and IT stakeholders to ensure the seamless operation and enhancement of these applications.

Key Responsibilities:

• Risk & Issue Management (Juno Issues & Incidents, Software End-of-Life/End-of-Support currency issues, Information Security, and Vulnerability Management).
• Cost management and cost reduction initiatives.
• Service availability improvements in collaboration with Service Management.
• Look after mainframe applications for Finance and respond to delivery.
• Represent the application team during major incident calls and facilitate the restoration of services.
• Manage ongoing requirements, assess relevance, and identify opportunities for decommissioning.

To be successful in this role you will have experience with/in:

• Mainframe systems, Cobol, microfocus Cobol and PL1.
• Strong understanding of application lifecycle management
• Exceptional communication skills
• Strong analysis and critical thinking

If this is the role for you, please apply now.

If you woud like a confidential conversation, please reach out to Josh.costigan@talentinternational.com

• 12 month contract
• Sydney CBD location, 2-3 days per week WFH
• $1,050 + super per day

A Big 4 Banking Giant is seeking a Scrum Master to join their team in an initial 12 month contract opportunity. In this role you will take charge of Jira and Dashboard work, enhancing their efficiency and management. The ideal candidate will possess strong coaching and delivery skills. This role requires someone who can thrive in a large enterprise environment, effectively communicate with complex stakeholders.

Key Responsibilities:

• Manage and optimize Jira and dashboard workflows to improve efficiency.
• Provide coaching and delivery support to teams, fostering an agile mindset.
• Implement and uphold scaled agile practices within the organization.
• Collaborate effectively within a large enterprise setting.
• Communicate efficiently with complex stakeholder groups.
• Utilize strong Jira skills to navigate and manage complex enterprise environments.
• Work within DevOps teams utilizing AWS and Azure technologies.
• Understand and support the underlying infrastructure used by the applications team.
• Collaborate with teams working across AWS and Azure spaces.

About you:

• Strong Jira experience
• AWS, Azure experience
• Scaled Agile experience
• Extensive Jira and dashboard management
• Proven coaching and delivery skills

If you are interested in this role, please APPLY NOW! Or email your CV to Angus.Bick@talentinternational.com

APS6 Service Designer // Federal Government // Newcastle + NSW // Hybrid WFH

Talent International is working in partnership with a federal government department in seeking a APS6 Service Designer to work for a federal government agency.

The APS6 Service Designer will work in the Service Design Division to design and deliver scheme improvements that deliver quality outcomes.

Role Responsibilities:

• Research and identify insights, creating a common understanding.
• Co-create and document current state service through design research, to identify current participant and staff experience, and business processes.
• Co-create and facilitate process design improvements.
• Advocating for the voice and experience of participants and stakeholders through work processes.
• Co-facilitating design-thinking sessions with service users to design and test future service processes, channel and experiences.

Skill / experience:

• Proven experience in a similar role.
• Excellent communication skills, adept at conveying information to the stakeholders.
• Knowledge of the disability or public sector would be advantageous.

Please note: **Candidates as this role is within the Federal Government, applications are required to hold Australian Citizenship / Currently hold or ability to obtain Baseline Security Clearance.

To be considered for this opportunity, please apply online now! or email your current resume to: Rochelle.Chaffey@talentinternational.com

Shortlisted applicants will be contacted for this role.

• Excellent training and mentorship provided from day one.
• Mix of cold/warm calling – quick sales cycle processes!
• Multiple long-term successful placement stories to share!

My client is looking for an Account Executive to join their high performing team based in North Sydney, NSW. They are a large global organisation supporting MSP’s and IT Resellers with their highly competitive product features. This role is focused on generating new business directly to IT departments across a range of industry verticals in the SMB sector.

What better way to join a business that’s successful and loves promoting within!

The perks:

• Uncapped Commissions with quarterly accelerators!
• Work Laptop provided.
• Weekly Tuesday & Thursday lunches provided in office.
• Your first month will be guaranteed commissions.
• Great banter/culture – who doesn’t love a cheeky laugh!
• Hybrid working – Monday and Friday are WFH.
• Office is a short walk from North Sydney station.
• Growth opportunities available.
• Global and market leading product.
• Achievable targets – they want to reward you!
• Base salary of $90,000 + Super + Uncapped Commissions (Realistically seeing $150K OTE in year one!)
• Great track record of previous placements excelling within the business – lots of stories to share.

About you?

• Must have existing full sales cycle experience in SaaS/Tech. Ideally 9+ months of end-to-end sales experience.
• Energetic and tenacious team player.
• You are a high energy individual with a ‘can-do’ attitude.
• Strong communication and interpersonal skills.
• Excellent organisational and time-management skills.
• Have full working rights in Australia and are based in Sydney, NSW.

If you are passionate about technology, innovation, and making a meaningful impact, we invite you to APPLY NOW for this exciting opportunity. Alternatively, you can email your CV to saqib.zia@talentinternational.com

• Great team culture and solid staff retention.
• Part of a high performing team!
• Work closely with a leader that has a phenomenal track record of building high-scaling teams.

We are working with a telecommunications and ICT provider who are growing across a number of different teams. More importantly, their Mid-Market sales team is growing with someone who loves solution selling and solving problems for customers. This is an on-field sales role so if you love meeting prospects face-to-face, keep on reading!

Why work there?

• Free Parking offered in the CBD.
• Expense account – the manager wants you to be meeting clients face-to-face!
• Commissions are paid on signature.
• Half year sales trips -the team are meeting attainment to enjoy fully expensed trips!
• Fantastic internal support available to further enable your success.
• Salary is up to $150K Base + Super + $15K Car Allowance + Commissions (up to $96K comms in your first year realistically). Flexible for the right candidate.

Responsibilities:

• Drive sales of Voice, Data, Mobile, Security, and Hosting solutions tailored for mid to large corporate clients, ensuring alignment with customer needs.
• Collaborate closely with SMEs, Solution Architects, and the Head of Sales to effectively secure new business opportunities, emphasising the power of teamwork in achieving success.
• Conduct strategic evaluations of existing accounts and prospective clients to gain deep insights into their business objectives, crafting tailored solutions to meet their needs.
• Cultivate and expand your network of partners to continuously generate high-quality leads and foster mutually beneficial relationships.
• Meet and exceed targets consistently, reaping the rewards of monthly commissions while ensuring customer satisfaction remains paramount.

Requirements:

• You must enjoy hunting – 80% of this role will be Net New Business focused, 20% of this role is nurturing accounts you’ve brought on!
• Must have experience within the IT services & consulting space.
• Understanding of cloud, data centre, cyber, voice services, mobile solutions, SD-WAN and SD-LAN cloud is a bonus!
• MSP experience is desired.

If this sounds like you, APPLY NOW and you will be contacted if shortlisted.

• Product sells itself – less than a 2% churn rate annually!
• Hybrid working arrangement on offer.
• 2x permanent vacancies within the Customer Success Division.

An industry leading, dynamic company that specialises in creating innovative solutions for enhanced end user experience in Human Resources (Corporate + Recruitment clients) is seeking a Customer Success Manager to join their team in a permanent career opportunity.

Are you a lover of customer satisfaction and being the first point of contact for clients? This is the role for you! In this role you will be responsible for taking ownership over a book of 300+ SMB to Mid-Market clients, acting as the main touchpoint for clients through an Account/Success Management perspective, and engaging in weekly Account Review meetings (EBR’s).

Additional Benefits:

• Hybrid flexibility working arrangement – 3 days in office, 2 days from home.
• Based in the heart of the CBD! Walking distance from the nearest train station.
• Annual company event for all – the most recent event was 3 days in the Hunter Valley.
• Quarterly CX event – half day provided.
• Team bonding activities linking back to their fantastic workplace culture.
• Corporate card provided when meeting clients face-to-face.
• Internal social club festivities!
• Salary is $95-$105K Base (depending on experience) + Super + Commissions (generally $5K+ p/year).

Roles and Responsibilities:

• Manage and grow an existing book of 300+ SMB to Mid-Market clients.
• Handle client escalations to resolution, leveraging cross-functional internal teams.
• Be the first point of contact of clients from an Account/Success Management perspective. It’ll be less focus on sales but more on billing, escalations, account strategy and overall value!
• Build and maintain long-term stakeholder relations.
• Conduct weekly Account Review meetings (EBR’s) ensuring clients are satisfied, setting correct expectations, and providing insights on new products and features.
• Responsible for preventing client churn – the great news is the product sells itself and they have a less than 2% churn rate annually.
• Review existing agreement terms and payment terms – being the mediator and identifying opportunities that would best suit the business + client.
• Ensuring the database system is kept up to date.

About You:

• Ideal candidate will have 1+ years of Customer Success experience within SaaS.
• Open towards seasoned SaaS SDR’s stepping up into Customer Success, full end-to-end SaaS sales cycle experience wanting to move into Customer Success.
• Proven B2B client or sales experience.
• Possess great communication and negotiation skills to analyse a business’ needs and translate them into relevant solutions.
• Display a can-do attitude and have the ability to work autonomously and with a team.
• Based in Sydney, NSW, and have full working rights in Australia.

What’s Next…

If you like what you’ve read above and it sounds like there could be a match, we’d love to hear from you. We invite you to APPLY NOW, or alternatively, you can email your CV to saqib.zia@talentinternational.com

• Permanent opportunity as an Account Executive!
• Learn from the best in the industry.
• Grow into progression opportunities to accelerate your career in Media.

Our client is a full-service agency based in North Sydney who is looking to grow their team with an Account Executive. They work on integrated campaigns across multiple channels such as TCV, Digital Marketing, Media campaigns, Website Development – just to name a few. If you want to build your career and gain a wealth of knowledge from experienced people in the industry, this one is for you.

How will you contribute?

• Meet with clients to discuss advertising and media campaign requirements.
• Working internally with colleagues to put together campaigns that meet the brief.
• Help with pitches to clients to win new business.
• Participate in brainstorming activities and assist with creative work.
• Monitor campaigns and conduct reporting/WIPs on campaign performance.
• Liaising with internal and external stakeholders.
• Undertake administrative tasks and manage budgets.

What are they looking for?

• Ideally have a Media degree or at least 9+ months of experience in the media space.
• Account Coordinator’s looking to step up or an Account Executive in a digital agency is a bonus!
• Key interest in the media and advertising space.
• The ability to work under pressure.
• An effective team player and collaborator.
• A can-do attitude and willingness to learn.
• Possess great oral and written communication skills.

If this sounds like you, APPLY NOW!

The Role

• Based on one of our customer sites you will provide first and second level onsite and / or remote technical support across a range of services and devices including desktop services, mobile devices, systems management, directory services, virtual services, virus protection, messaging services, email services, collaboration services and peripherals) and assist with the transformation of the client’s technology base from current to proposed future state.
• Our customer is introducing Activity Based Working across the business and in most locations we will be providing services in a concierge type environment.

What we are looking for in you

• We are seeking someone with a passion for IT and recent experience in a Desktop Support environment to join our team.
• This is a customer facing role which requires exceptional customer engagement and interpersonal skills, a strong client focus, well proven technical systems support experience, and solid written and verbal communication skills. Your communication skills will allow you to interact positively with your fellow team members.
• You will also be self-motivated, with a positive attitude towards your work.
• We foster an environment of energetic, motivated and passionate team members who take pride in creating their own successes, we take ownership of customer problems and are polite, friendly, patient and professional at all times.

Key skills and experience required:

• Previous experience in a Desktop Support or Field Services role with experience in managing both Level 1 and Level 2 issues.
• 2+ years’ experience working in a large, complex enterprise technical environment with strong proven working knowledge of Windows Operating systems, MS Exchange, MS Office, Windows desktop products, Mobile device management, SCCM and associated products
• Experience of working in a domain environment, including an understanding of Active Directory & Group Policy.
• Familiarity with common IT peripherals (i.e. Printers, Blackberry’s, Android devices, iPhones/iPads)

• Permanent Career Opportunity
• Prime Sydney CBD Location with Flexible WFH Options (3 Days/Week)
• $150,000 + Super
• Newly Created Position

An innovative and rapidly expanding managed service provider is on the lookout for a Senior Network Engineer with robust cloud experience to join their team on a permanent basis.

Join a forward-thinking, collaborative, and supportive team environment, where you’ll play a pivotal role in a major internal tech refresh program. You’ll contribute to the design and implementation of a cutting-edge Fortinet SDWAN solution and deploy network devices across both private (VMware NSX) and public cloud platforms (AWS, Azure). Your expertise will also be essential in driving some of their high-impact customer projects.

To excel in this role, you will need:

• Tertiary qualifications and/or relevant industry certifications (CCIE / CCDP preferred, along with certifications in VMware, AWS, etc.)
• Proven network engineering experience within large, enterprise environments
• Strong expertise in designing, implementing, supporting, and troubleshooting core network devices (routing/switching) across multiple vendors (Cisco, Fortinet, Juniper, Palo Alto)
• Previous experience with Fortinet SDWAN deployment is highly regarded
• Advanced knowledge of VXLAN / EVPN and routing protocols such as BGP, OSPF, OSI/TCP IP
• Proven experience with network virtualization technologies including NSX (NSX-T and/or NSX-V), VMware vCentre, and NSX Manager
• Experience with AWS or Azure cloud platforms
• Superior troubleshooting and problem-solving skills
• Excellent verbal and written communication skills with strong stakeholder engagement capabilities
• Strong teamwork skills with the ability to work independently as needed

If this role sounds like you, please APPLY NOW!

• Permanent opportunity as an Account Executive!
• Learn from the best in the industry.
• Grow into progression opportunities to accelerate your career in Media.

Our client is a full-service agency based in North Sydney who is looking to grow their team with an Account Executive. They work on integrated campaigns across multiple channels such as TCV, Digital Marketing, Media campaigns, Website Development – just to name a few. If you want to build your career and gain a wealth of knowledge from experienced people in the industry, this one is for you.

How will you contribute?

• Meet with clients to discuss advertising and media campaign requirements.
• Working internally with colleagues to put together campaigns that meet the brief.
• Help with pitches to clients to win new business.
• Participate in brainstorming activities and assist with creative work.
• Monitor campaigns and conduct reporting/WIPs on campaign performance.
• Liaising with internal and external stakeholders.
• Undertake administrative tasks and manage budgets.

What are they looking for?

• Ideally have a Media degree or at least 1 – 2 years of experience in the media space.
• Account Coordinator’s looking to step up or an Account Executive in a digital agency is a bonus!
• Key interest in the media and advertising space.
• The ability to work under pressure.
• An effective team player and collaborator.
• A can-do attitude and willingness to learn.
• Possess great oral and written communication skills.

If this sounds like you, APPLY NOW!

This role offers a unique opportunity to work on complex, large-scale projects that have a meaningful impact on the community within the NSW department.

This role will bridge the gap / be the conduit between the government customers and the product team.

Skill Requirements:

Business Analyst – HCD (Human Centered Design)

• 2-3 years’ experience in fast paced implementations
• SaaS / STLC
• People person – with ability to deal with and manage and engage various stakeholders
• Functional BA requirements: Workshops / requirements gathering etc

The role does not require prior public sector experience – but to have worked with software as a solution / software projects / consultancy would be advantageous

Nice to have experience (not essential):

• API / SQL / Databases
• Security best practices around SaaS based solutions

Please note: Candidates require unrestricted (non-sponsored) AU working rights & must be currently NSW based.

To be considered for this opportunity, please apply online now! or email your current resume to: Rochelle.Chaffey@talentinternational.com

Shortlisted applicants will be contacted for this role.