Telco Transformation Consultant, Lean Six Sigma Black Belt
Job Title
Telco Transformation Consultant, Lean Six Sigma Black Belt
Overview
A leading global consultancy is in discussions with a major telecommunications client regarding several potential transformation roles expected to commence in January.
These roles will focus on driving measurable operational and customer outcomes across core telco domains. Candidates must bring deep telecommunications experience and proven Lean Six Sigma Black Belt capability, as these are mandatory for consideration.
Key Responsibilities
The consultant will be responsible for,
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leading end to end process improvement and transformation initiatives within telco environments
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applying Lean Six Sigma Black Belt methodology to diagnose complex problems and deliver sustainable solutions
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conducting root cause analysis, process mapping, value stream analysis, and benefits quantification
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partnering with senior stakeholders to shape scope, define requirements, and build delivery roadmaps
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facilitating workshops and working sessions to drive alignment and momentum
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producing clear insights, recommendations, and implementation plans
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supporting change adoption across operational and enterprise customer-facing functions
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ensuring delivery aligns to strategic objectives and improves performance, cost, or customer experience
Essential Requirements
Applications will only be considered if you meet both of the following,
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Lean Six Sigma Black Belt, with demonstrated experience leading real world improvement programs
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telecommunications industry experience, ideally within one or both of these domains,
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network operations
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B2B Enterprise and Business customer facing business units
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Without both Black Belt certification and telco experience, candidates will not progress.
Additional Experience and Skills
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strong problem solving capability, comfortable working through ambiguity and complexity
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proven consulting skillset, including structured thinking, stakeholder management, and executive level communication
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track record delivering measurable outcomes in operational excellence, transformation, or continuous improvement
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ability to influence across technical and non technical teams
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excellent documentation skills, including ability to create crisp, decision ready outputs
Desirable
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experience in large scale telco transformation programs
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exposure to service assurance, network delivery, enterprise customer lifecycle, or managed services
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background working in consulting or professional services environments