Our client

Our client is seeking a proactive Service Coordinator to support its NSW service operations. Working closely with customers and field technicians, you will help keep service requests moving and ensure customers receive timely, professional support.

The role

Reporting to the Service Manager, you will manage service requests from initial enquiry through to completion. You will coordinate technicians, respond to customer queries and maintain accurate records, ensuring work is completed within agreed service levels.

This is an initial six-month contract, with potential extension. An ASAP start is preferred to allow time for handover and cross-training.

Key responsibilities

• Manage service requests through to completion within agreed service levels.

• Schedule and coordinate technicians, considering location, productivity and efficiency.

• Allocate appropriate spare parts based on fault diagnosis.

• Answer customer enquiries professionally and resolve routine queries using documented guidelines.

• Accurately log calls and maintain customer records across internal systems.

• Manage escalated calls and promptly raise customer concerns or service issues.

• Keep customers and internal stakeholders informed of progress.

• Follow company procedures, quality standards and workplace health and safety requirements.

Skills and experience

• Previous experience in service coordination, scheduling or team coordination.

• At least six months’ experience in a customer service environment.

• Strong telephone communication skills and a customer-focused approach.

• Confidence using Windows, PC applications and internal IT systems.

• Strong organisation skills and the ability to manage competing priorities.

• A calm, practical approach to challenging situations and customer concerns.

• Ability to work independently, take ownership and escalate issues appropriately.

• Accurate data entry skills, with a minimum typing speed of 40 words per minute.

Benefits and additional information

• Initial six-month contract.

• Potential extension, with duration reviewed closer to the contract end date.

• Handover and cross-training to help you settle into the role.

• Varied responsibilities across customer service, scheduling and service delivery.

• ASAP start preferred.

How to apply

To apply, click Apply and submit your current CV outlining your relevant coordination and customer service experience.

Senior Business Analyst – Technology & Infrastructure

Location: Sydney

We are seeking experienced Senior Business Analysts to join a company in the aviation industry, supporting large-scale technology, infrastructure and systems integration programs.

This is a hands-on technical Business Analyst role requiring strong experience in requirements management, technical documentation and complex project delivery.

You will work closely with business stakeholders, engineers, architects, technical teams and external suppliers to translate complex business and operational needs into clear, actionable requirements.

Key Responsibilities

• Lead end-to-end requirements management across complex technology and infrastructure programs, from initial business requirements through to implementation and operational acceptance.

• Gather, analyse and document business, functional, non-functional and technical requirements.

• Develop detailed requirements specifications to support procurement, supplier engagement and solution delivery.

• Establish and maintain requirements traceability, ensuring requirements are clearly defined, validated and linked to delivery outcomes.

• Facilitate workshops with technical teams, business stakeholders and operational teams to identify requirements, resolve gaps and clarify dependencies.

• Develop current-state and future-state process maps, operating models and technical documentation.

• Work closely with architects, engineers, cyber security teams, project managers and external vendors.

• Support systems integration, solution evaluation, testing, verification and acceptance activities.

Essential Skills & Experience

• Extensive experience as a Senior Business Analyst delivering complex technology, infrastructure or systems integration projects.

• Demonstrated experience managing requirements across the full project lifecycle, including procurement, implementation and operational acceptance.

• Strong experience developing detailed business, functional and non-functional requirements and technical specifications.

• Proven ability to establish and maintain requirements traceability and manage changes throughout delivery.

• Experience translating complex engineering, operational and technical information into clear documentation for business and technical stakeholders.

• Strong experience facilitating workshops, challenging assumptions and resolving complex requirements.

• Demonstrated experience working with solution architects, engineers, technical delivery teams and external suppliers.

• Excellent stakeholder management, analytical and documentation skills.

• Ability to work independently, take ownership and bring structure to complex or ambiguous requirements.

Highly Desirable

• Experience in systems engineering and structured requirements management.

• Experience developing Concepts of Operations (ConOps), User Requirements Specifications (URS), Functional and Performance Specifications (FPS) and High-Level Designs (HLD).

• Experience supporting infrastructure modernisation, enterprise networks, systems integration or cyber security programs.

• Background working in aviation, transport, government, defence or other regulated and safety-critical environments.

• Experience with procurement documentation, tender evaluations, verification, validation and system acceptance.

• Knowledge of ISO/IEC/IEEE 29148 or similar requirements engineering standards.

• Relevant certifications such as CBAP or PMI-PBA.

About You

You are a technically strong, delivery-focused Senior Business Analyst who can confidently work with engineers, architects and operational stakeholders.

You understand how to turn complex technical requirements into structured, practical documentation that supports procurement, solution design, implementation and testing.

We are looking for candidates with genuine hands-on technical business analysis experience, rather than backgrounds primarily focused on Scrum Master, Product Owner, Change Management or strategic advisory roles.

If you have strong technical requirements management experience and enjoy working on complex technology and infrastructure programs, we encourage you to apply.

We’re looking for a hands-on Java Engineer to join an integration team, working across application development, automated testing and API testing.

You’ll need a strong Java/Spring background and be comfortable writing, testing and troubleshooting code. Practical experience using AI coding assistants or agents is highly regarded.

Responsibilities

• Develop and maintain Java/Spring services and integrations.

• Write and maintain automated tests to support reliable delivery.

• Test APIs across functional, integration and error-handling scenarios.

• Investigate defects and resolve issues across connected systems.

• Work with engineers, testers and technical stakeholders to deliver changes.

• Use AI-assisted development tools where appropriate, reviewing and validating generated code and tests.

Requirements

• Strong hands-on Java and Spring development experience.

• Experience building and supporting APIs and system integrations.

• Practical automated testing experience, including writing and maintaining tests.

• API testing skills and the ability to explain your testing approach.

• Strong troubleshooting skills and clear communication.

• Experience using AI coding tools or agents on real projects.

• Examples of using AI to support development, refactoring, debugging or test creation.

• A clear approach to checking AI-generated work for accuracy and quality.

If you are interested in this role, please click “APPLY”. Alternatively, please email me at alex.nguyen@talentinternational.com for a confidential chat.

Talent International is currently recruiting for a Contract Administrator to work for the Local Government, based in Bankstown. This position is 12 months initially, with a view to be extended, and the role pays $80 per hour + Super.

7 hours a day / 35 hours a week

About the role

You will administer professional consulting, construction, and Design and Construct contracts.

Your responsibilities will include:

• Developing systems to distribute financial information to internal Program Managers and internal and external Project Managers.
• Improving contract administration systems and documentation in line with the Project Management Framework.
• Providing contract administration support across civil infrastructure projects.
• Maintaining professional relationships with internal and external stakeholders.
• Identifying project issues and recommending practical solutions.
• Contributing to continuous improvement and complying with Council quality, WHS and environmental requirements.

Essential requirements

• Demonstrated experience as a Contract Administrator or Coordinator in land development and/or civil infrastructure projects.
• Strong working knowledge of AS4902 and AS4000 contracts.
• Experience administering civil works and professional services contracts, including geotechnical investigations, civil design and construction services.
• Understanding of TechnologyOne CiA and TRIM Content Manager CM9.
• Working knowledge of financial systems and the ability to extract reports.
• Strong planning, organisation, coordination and prioritisation skills.
• High proficiency in Microsoft Word, Excel, Outlook, SharePoint and PowerPoint.
• Strong communication skills and the ability to contribute effectively within a team.
• Current Class C driver’s licence.

Desirable requirements

• Certificate, diploma or higher qualification in contract administration.
• Knowledge of approval processes for utility service provision.
• Working knowledge of Council and state planning controls.
• Ability to develop cost control and financial reporting systems.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Workplace Project Manager | Construction & Fit-Out

6-month contract | Parramatta & Sydney project sites

• $650-$750 per day + super

• Deliver workplace refurbishment, fit-out and construction projects

• Government project delivery experience essential

Talent International is recruiting an experienced Workplace Project Manager to join a major utilities organisation on an initial 6-month contract.

This role will see you managing the delivery of workplace, property and construction projects across multiple sites throughout Sydney. You’ll be responsible for project planning, budgeting, contractor management, risk management and stakeholder engagement, ensuring projects are delivered safely, on time and within budget.

Key Responsibilities

• Manage end-to-end delivery of workplace fit-out, refurbishment and construction projects.

• Develop and maintain project plans, schedules, budgets and delivery milestones.

• Manage project costs, financial forecasts, procurement and contract administration.

• Coordinate contractors, consultants, vendors and internal stakeholders.

• Identify and manage project risks, issues, dependencies and change requests.

• Oversee project quality, safety requirements and compliance with organisational standards.

• Manage NEC4 contracts and associated contractual obligations.

• Prepare project reporting, financial updates and progress reports for senior stakeholders.

• Manage multiple concurrent projects across different locations.

• Drive continuous improvement in project delivery processes and outcomes.

About You

To be successful in this role, you will have:

• Demonstrated experience delivering construction and workplace fit-out projects.

• Proven experience managing government projects, with examples of successfully completed projects.

• Ideally 5+ years of project management experience across construction, property or workplace environments.

• Relevant qualifications in Construction Management, Engineering, Architecture, Property or Project Management.

• Experience with NEC4 contract management and administration.

• Strong project budgeting, procurement, scheduling and risk management capabilities.

• Experience using Microsoft Project or Primavera, with SAP experience highly regarded.

• Excellent stakeholder engagement, contractor management and negotiation skills.

• Ability to manage multiple projects and competing priorities.

• A current Construction Induction Card (White Card).

Experience delivering projects across utilities, government, infrastructure, civil works or heritage and restoration environments will be highly regarded.

Location & Working Arrangements

This is a predominantly site-based position, with an expected working arrangement of:

• 3-4 days per week at project sites across Sydney.

• 1-2 days per week at the Parramatta office.

• Limited work-from-home opportunities, subject to operational requirements.

Contract Details

• Initial 6-month contract.

• $650-$750 per day + super.

• ASAP commencement, subject to pre-employment checks.

• 40-hour working week.

How to Apply

If you’re an experienced Project Manager with a strong background in workplace fit-outs, construction and government project delivery, we’d like to hear from you.

Apply now through Talent International to be considered for this opportunity.

Delivery Manager – Data & Analytics

12-month contract | Potential 12-month extension
Surry Hills | Hybrid – minimum 3 days onsite per week
Australian citizenship required

We are seeking an experienced Delivery Manager to lead the delivery of strategic data assets and analytics products for a federal government organisation.

Working within a Data & Analytics team, you will manage multidisciplinary specialists and bring together business requirements and technical solutions to support better decision-making and organisational performance.

About the role

• Lead technical business analysts, data engineers, data analysts and testers to deliver high-quality data solutions.
• Manage delivery scope, schedules, resources, dependencies, risks and issues.
• Develop and maintain delivery roadmaps aligned with program milestones.
• Manage and prioritise development backlogs based on business value and feasibility.
• Work with business stakeholders to define clear requirements and maintain documentation and traceability.
• Review business and technical designs against requirements and data governance, privacy, security and quality standards.
• Coordinate design and testing across CRM, data and integration platforms.
• Report progress, risks and issues to senior stakeholders and governance forums.

About you

You will bring:

• Demonstrated success leading data teams and delivering data and analytics change programs.
• Experience managing technical specialists to deliver robust solutions within agreed timelines.
• Strong planning skills across the discovery, design, build and implementation of data products.
• Experience working in Agile and hybrid delivery environments, using Jira to plan, track and measure progress.
• Excellent stakeholder engagement skills, including the ability to influence outcomes and resolve delivery challenges.
• Experience with project management tools such as MS Project and methodologies such as Agile, PRINCE2 or PMBOK.

Highly regarded

• Knowledge of data management principles and frameworks such as DMBOK.
• Hands-on data analysis experience using SQL or Python.
• Familiarity with AWS, Azure, Microsoft Fabric, Snowflake or Databricks.
• A commitment to improving outcomes for Australians with disability.

Apply now with your updated CV outlining your experience leading data teams and delivering data and analytics solutions.

Machine Learning Engineer – AWS / DevOps / AI Platforms

APS6 equivalent | Federal Government

• 12-month contract + potential 12-month extension

• Hybrid working arrangements

• Australian citizenship required

• Must be able to obtain NV1 security clearance

We’re seeking an experienced Machine Learning Engineer to build and support the cloud infrastructure and engineering platforms behind AI, machine learning and data science products.

This role has a strong AWS cloud engineering and DevOps focus. You’ll work with multidisciplinary teams to move solutions from proof of concept through to production, supporting generative AI, retrieval-augmented generation (RAG), automation and analytical applications.

What you’ll do

• Design, build and maintain AWS infrastructure across development, testing and production environments.

• Automate infrastructure provisioning using Terraform, AWS CDK or CloudFormation.

• Develop CI/CD pipelines covering build, testing, security scanning and deployment.

• Deploy and support containerised applications using Docker, Kubernetes and Amazon EKS.

• Manage cloud networking, IAM, compute, storage, application configuration and secrets.

• Implement monitoring, logging, dashboards and alerting to improve platform reliability.

• Troubleshoot infrastructure, deployment and operational issues, including root cause analysis.

• Support security hardening, vulnerability remediation and cloud governance requirements.

• Contribute to MLOps and LLMOps capabilities for model deployment, evaluation, monitoring and lifecycle management.

• Develop operational runbooks, technical documentation and reusable deployment patterns.

What you’ll bring

• Demonstrated experience designing, deploying and supporting AWS cloud solutions.

• Strong experience developing and maintaining CI/CD pipelines.

• Hands-on Infrastructure as Code experience using Terraform, AWS CDK, CloudFormation or equivalent.

• Experience with Docker and Kubernetes, preferably Amazon EKS.

• Experience implementing monitoring, logging and observability for cloud applications and platforms.

• Strong troubleshooting skills across complex infrastructure, deployment and operational environments.

• The ability to collaborate with data scientists, AI engineers, software engineers and business stakeholders.

Highly regarded

• Experience supporting AI, machine learning or data science platforms.

• Knowledge of MLOps, LLMOps, model deployment and monitoring.

• Familiarity with Amazon Bedrock, generative AI or RAG solutions.

• Experience with cloud security controls, IAM, secrets management and compliance automation.

Eligibility and working arrangements

Applicants must be Australian citizens and able to obtain Negative Vetting Level 1 (NV1) security clearance. Evidence of citizenship will be required during pre-engagement checks.

Hybrid working arrangements are available.

To apply, please submit your CV highlighting your AWS, DevOps and platform engineering experience.

Delivery Manager – Agile / Enterprise Financial Platforms

EL1 equivalent | Federal Government

• 12-month contract + potential 12-month extension

• Hybrid working: minimum 3 days onsite each week

• Australian citizenship required

• Must be able to obtain Baseline security clearance

We’re seeking an experienced Delivery Manager to lead multiple scrum teams and support the delivery of complex ICT projects within a large Federal Government organisation.

You’ll bring strong Agile and SAFe delivery experience, alongside a background in technical implementations involving enterprise financial platforms. Working closely with Product Owners, Business Analysts and technical teams, you’ll coordinate delivery, manage risks and dependencies, and help teams improve their Agile practices.

What you’ll do

• Facilitate multiple scrum teams, including sprint planning, daily stand-ups, sprint reviews and retrospectives.

• Manage project scope, timelines and release planning in line with organisational commitments.

• Support Product Owners to develop and prioritise backlogs, manage new requests and remove delivery barriers.

• Collaborate with Business Analysts to ensure user stories are ready for upcoming sprints.

• Coach teams in Agile frameworks and scrum practices, improving maturity and accountability.

• Manage delivery risks, issues and dependencies, escalating concerns when required.

• Oversee project governance, stage gates and reporting.

• Build strong relationships across business, design and technical teams.

What you’ll bring

• At least 3 years’ experience delivering complex projects using Agile and SAFe methodologies within large programs.

• Experience leading technical implementations involving enterprise financial platforms.

• Experience coordinating multiple scrum teams and supporting sprint and release planning.

• Strong stakeholder engagement, communication and teamwork skills.

• The ability to manage competing priorities, remain calm under pressure and adapt to changing requirements.

• Proficiency with Jira, Confluence and other project management tools.

Highly regarded

• Experience delivering large-scale ICT transformation within an Australian Government environment.

• Experience managing projects involving large-scale claims, data or financial platforms.

• Tertiary qualifications or recognised certifications in Management, Project Management or a related discipline.

Eligibility and working arrangements

Applicants must be Australian citizens and able to obtain Baseline security clearance. Evidence of citizenship will be required during pre-engagement checks.

Hybrid arrangements are subject to agreement with the line manager, with a minimum of 3 days per week onsite.

Rates will reflect the successful candidate’s skills and experience and may be negotiated during the selection process.

To apply, please submit your CV highlighting your Agile/SAFe delivery experience and enterprise financial platform implementations.

Lead Domain Architect – Finance / ERP

12-month contract + potential 12-month extension
EL2 equivalent | Hybrid – minimum 3 days onsite per week

We’re seeking a Lead Domain Architect to provide strategic architectural leadership across the finance domain within a federal government agency.

You’ll shape the domain architecture, target state and transition roadmap, ensuring finance and ERP investments align with business priorities and enterprise architecture standards.

What you’ll do:

• Develop and maintain finance domain architecture and strategic roadmaps.

• Guide solution design across multiple programs, systems and delivery teams.

• Establish architecture principles, patterns, standards and governance.

• Review solution designs, manage dependencies and resolve complex architectural issues.

• Advise executives on technology investments, risks and delivery priorities.

• Provide leadership and mentoring to architects and technical specialists.

What you’ll bring:

• 8+ years’ experience designing and delivering complex finance and/or ERP solutions.

• At least 3 years at principal architect, EL2 or equivalent senior level, or relevant industry experience.

• Strong experience translating business strategy into domain architecture and technology roadmaps.

• Expertise in architecture governance, standards and design assurance.

• A strong understanding of financial management processes, regulatory requirements, audit and compliance.

• Proven ability to influence senior executives and align technical and business stakeholders.

Government architecture experience, major cloud transformation delivery, and relevant qualifications or certifications such as TOGAF, AWS or Azure will be highly regarded.

Security clearance: Must be able to obtain Baseline.

Application Support Analyst – SAP / Salesforce

12-month contract + potential 12-month extension
Hybrid: 3 days onsite per week

We’re seeking an Application Support Analyst to support business applications across SAP or Salesforce within a federal government organisation.

You’ll investigate and resolve application incidents, collaborate with business users and technical teams, and assist with testing and software releases.

What you’ll do:

• Investigate, triage and resolve Level 2 incidents and service requests using ITIL practices.

• Determine whether issues relate to system functionality or operational business rules.

• Work with internal teams and external vendors to resolve issues and manage escalations.

• Replicate issues and support system testing, UAT and release activities.

• Analyse data in Excel to identify trends and support reporting.

What you’ll bring:

• Experience supporting SAP or Salesforce applications.

• Experience using an ITSM tool and applying ITIL incident management processes.

• Strong troubleshooting, communication and stakeholder management skills.

• Excel analysis and reporting skills are highly regarded.

• An understanding of accessibility and inclusive digital services is desirable.

Eligibility requirements:

• Australian citizenship and active Baseline security clearance are required.

• Ability to obtain Negative Vetting Level 1 (NV1) clearance.

Interested? Apply with your updated CV. Shortlisted candidates will need to provide a one-page pitch addressing the selection criteria.

Our client:
Our client is a leading national organisation connecting communities and businesses across Australia. They are seeking an experienced Executive Assistant to support three GMs within their Community, Sustainability and Stakeholder Engagement function.

The role:
Provide proactive executive support across busy schedules, competing priorities and stakeholder requests. You’ll work closely with senior leaders and external partners, using sound judgement and clear, confident communication to keep day-to-day activities running smoothly.

Key responsibilities:

• Manage complex diaries, calendars and meeting arrangements across three senior leaders.

• Coordinate executive travel, events and meeting logistics.

• Prepare correspondence, presentations, reports, agendas and minutes.

• Liaise professionally with internal stakeholders and external partners.

• Process invoices, purchase orders and expense reconciliations.

• Manage confidential information, team communications and follow-up actions.

Skills and experience:

• Proven EA experience supporting senior leaders in a complex, fast-paced organisation.

• Excellent written and verbal communication, with a direct, firm and concise approach.

• Strong organisation skills and confidence managing conflicting priorities.

• Ability to work independently, anticipate needs and exercise discretion.

• Proficiency in Microsoft Office; SharePoint and SAP experience would be advantageous.

Benefits and additional information:

• 6 – 12 week contract opportunity.

• Based in Redfern, with 3-5 days onsite required.

• No travel required of the Executive Assistant.

• Must be available to start within the next two weeks.

• Scheduled Christmas shutdown from 21 December 2026 to 15 January 2027, during which leave will be required.

• One virtual interview with a GM and the Executive Manager.

• Pre-employment police, background, drug, alcohol and medical checks are required.

How to apply:
If you’re an experienced Executive Assistant available to start within two weeks, we’d love to hear from you. Apply now with your current CV or contact Sienna at sienna.coatethompson@talentinternational.com for more information.

• Location: Sydney (4 days in office, 1-day WFH & half day – 1pm finish)
• Reports to: Technical Operations Director, APAC
• Department: Global Technical Operations
• Salary: $165,000 + super + annual bonus

The Opportunity:

A leading music organisation is now growing their Global Technical Operations hub in Sydney and looking for a Service Reliability Engineer (SRE) to join their team.

This is more than a traditional ops role – it’s an opportunity to bring a software engineering mindset to reliability, automation, and scalability in a global, high-impact environment.

What You’ll Do:

You’ll join a collaborative, hands-on team responsible for the stability, performance, and scalability of global platforms. Working closely with development, infrastructure, and security teams, you’ll help build a resilient environment that keeps music flowing – from studio tools to streaming systems.

• Design and maintain high-availability, high-performance systems for global applications.
• Automate everything – from infrastructure provisioning to deployment and scaling – using tools like Terraform, Ansible, and Python.
• Build robust monitoring and observability frameworks with AWS CloudWatch, Dynatrace, Prometheus, Grafana, or Splunk.
• Optimize CI/CD pipelines to improve reliability and deployment speed.
• Participate in on-call rotations, troubleshoot incidents, and lead post-incident reviews.
• Champion SRE principles – embed SLOs, SLIs, and error budgets into everyday engineering.
• Collaborate across Dev, Infra, and Security teams to create a culture of continuous improvement and reliability.

About You

You’re a technically strong and level-headed engineer who loves automation, thrives in complex environments, and knows how to balance pragmatism with perfection.

• Background in systems administration (Linux/Windows) in a large-scale environment.
• Proficient in at least one programming language (Python, Go, or Java).
• Hands-on experience with AWS (GCP or Azure a bonus).
• Deep understanding of networking, containers (Docker/Kubernetes), and Infrastructure as Code (Terraform, Ansible).
• Experience with monitoring and observability tools such as Dynatrace, Prometheus, Grafana, or Datadog.
• Calm, collaborative communicator with strong analytical and problem-solving skills.

Bonus Points For:

• Experience with ServiceNow or ITIL processes.
• Knowledge of chaos engineering, resilience testing, or advanced capacity planning.
• Previous experience managing distributed, global systems in production.

Culture & Perks

• Annual bonus $
• Global collaboration and career growth opportunities