Talent International is currently recruiting for multiple Call/Customer Concierge Operators to work for an NSW Government call centre based in Newcastle. The positions are full-time contract roles initially 6-month contracts with the view to be extended and are paying $35.80 per hour plus superannuation.

Start Date: 16/07/2026

Working Hours: 7 hours per day / 35 hours per week

The successful contractors will be working on a 7 am-7 pm rotating roster Monday to Friday, excluding public holidays.

The successful contractors will be placed on a 2-week rotating roster – they will work the same shift for 2 weeks and will then transition to another shift. They will never work the same shift for 2 consecutive rosters.

Contractor Central Typically, one roster they will work an early start shift (e.g., 7 am start), then a mid-shift (e.g. 9 – 10 am start) , then a late shift (e.g. 11 am start)

We are looking for an experienced contact centre operator who has an extensive background in customer service, preferably within a call centre environment. If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please apply.

Key Responsibilities:

• Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
• Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
• Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
• Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
• Provide a range of administrative and support services.

Essential Requirements:

• Eligibility to work full-time in Australia.
• Previous experience in customer service is ESSENTIAL.
• Must be confident working in a high-volume call centre environment.
• Available to commence immediately.
• Salesforce experience is preferred but not essential.
• Government call centre experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply

Exciting Contract Opportunity: Citrix and Azure Engineers for Leading Global Consultancy

Client Overview: A prestigious global consultancy is seeking skilled engineers to support a significant Azure migration project for a major telecommunications client. This role offers the chance to work on cutting-edge infrastructure projects in a dynamic environment.

Role Details:

• Position: Citrix and Azure Engineers
• Duration: 6-12 months, rolling contract
• Telco Experience: Essential

Skills Required:

• Strong knowledge of Citrix technologies, including XenApp, XenDesktop, NetScaler, and Citrix Cloud.
• Experience with Windows Server and Active Directory.
• Understanding of network protocols and security best practices.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills.

Key Responsibilities:

Design and Implementation:

• Design, deploy, and configure Citrix infrastructure, including XenApp, XenDesktop, and related components.
• Develop and implement Citrix policies and configurations to optimize user experience and system performance.
• Plan and execute Citrix deployments and migrations to Azure, ensuring seamless integration with existing systems.

Azure Cloud Migration:

• Lead the migration of on-premises Citrix environments to Azure, including planning, execution, and post-migration support.
• Configure and manage Azure Virtual Desktop (AVD) environments, integrating with Citrix technologies as needed.
• Optimize Azure resources for cost-efficiency and performance, leveraging tools like Azure Monitor and Azure Cost Management.

Application Process: If you have the relevant experience and skills, we would love to hear from you. Please submit your CV for consideration. This is a fantastic opportunity to work on a high-impact project with a leading consultancy.

IRM Specialist (ServiceNow) – Lead the uplift of a major financial services IRM platform

Talent is partnering with one of our leading financial services clients to find an IRM Specialist who can take ownership of the ServiceNow Integrated Risk Management capability.

You’ll assess the current implementation, close the gaps, and drive the refresh needed for stronger adoption, clearer reporting, and tighter controls aligned to external standards.

What you’ll be doing:

• Owning the ServiceNow IRM capability end-to-end, from current-state assessment through to roadmap and delivery
• Identifying gaps in the existing implementation and leading the uplift required to drive adoption
• Improving reporting and control effectiveness in line with external standards
• Directing how risk challenges should be solved within ServiceNow IRM, not just configuring to spec
• Partnering with stakeholders across the business to shape the IRM roadmap
• Mobilising AI capabilities to improve risk processes and controls
• Managing work intake and coordinating delivery across onshore and offshore partners
• Ensuring the platform matures in a sustainable, fit-for-purpose way

What you’ll bring:

• Deep, specialist knowledge of ServiceNow IRM modules (A Must)
• A track record of refreshing or uplifting existing IRM implementations and driving adoption where platforms have been under-used
• Experience leading an IRM stream end-to-end: roadmap, work intake, offshore coordination, delivery
• Strong understanding of external standards, controls, and reporting expectations (financial services experience helpful but not essential)
• Credibility at all levels of the organisation, with the confidence to challenge constructively
• Comfort moving between strategic direction-setting and hands-on configuration

Why join:

• Help reshape risk management at a long-established, transforming financial services institution
• Work at the intersection of strategy and hands-on delivery, with real influence over platform direction
• Partner directly with senior stakeholders and sit close to executive decision-making
• Join a business putting AI at the forefront of how risk and controls work gets done
• A lean, flexible environment where good ideas get airtime and you won’t have to fit a mould

If you are interested, please apply now. For a confiedntial discussion, please reach out to Josh.costigan@talentinternational.com

Recruitment Business Partner

Permanent Opportunity Available Now!
📍 Sydney CBD Location (Flexible Hybrid Working Available)
💰 $75,000 – $85,000 + Super

Are you a recruitment professional who enjoys building trusted relationships and delivering great outcomes, without the pressure of sales targets and business development? If so, this could be the perfect opportunity for you.

We are seeking a motivated and relationship-driven Recruitment Business Partner to join a collaborative and supportive team environment. In this role, you’ll act as the key link between hiring managers and a large panel of recruitment agencies, ensuring a seamless and effective recruitment process from start to finish.

This is an excellent opportunity for someone who enjoys stakeholder engagement, coordination, problem-solving, and delivering high-quality recruitment outcomes.

Key Responsibilities

• Manage and develop strong relationships with a portfolio of hiring managers and recruitment suppliers.
• Act as the central point of contact between hiring managers and agency partners throughout the recruitment process.
• Undertake detailed job briefs to ensure role requirements are clearly understood.
• Provide hiring managers with market insights, recruitment best practices, rate guidance, process advice, and realistic timelines.
• Partner closely with suppliers to ensure a thorough understanding of requirements, timely responses, and the delivery of high-quality candidates.
• Support best-practice contract labour resourcing outcomes across all recruitment activities.
• Deliver exceptional service to clients while maintaining a strong focus on quality and achieving recruitment delivery targets.

To be successful in this role, you will demonstrate:

• Exceptional relationship-building and stakeholder management skills.
• The ability to quickly build credibility and hit the ground running in a fast-paced environment.
• A strategic, logical, and solutions-focused approach to your work.
• Strong organisational skills with the ability to prioritise competing demands and manage expectations.
• The confidence to work autonomously while effectively managing a diverse portfolio of stakeholders.
• The ability to remain calm, professional, and effective under pressure.
• Excellent verbal, written, and active listening skills.
• A proactive mindset, strong initiative, and a genuine desire to contribute to a positive and supportive team culture.

Apply Now

If you’re looking to take the next step in your recruitment career and join a fantastic team culture, we’d love to hear from you.

Please submit your CV along with a brief summary of your relevant experience.

Please note: To be considered for this position, applicants must be based in Sydney and hold Permanent Residency or Australian Citizenship.

Talent International, a leading Australian recruitment firm, has been engaged to support the growth of a brand-new engineering team being established in Australia by one of the world’s largest and most recognised technology organisations.

We are seeking a Systems Development Manager to lead a newly formed team responsible for building, automating and operating critical cloud and networking infrastructure supporting a major national technology program.

Role Title: Systems Development Manager

Employment Type: Permanent

Location: Sydney | 5 days onsite

Salary: Circa $300,000 package + sign-on bonus + equity

Role Details

• Lead and mentor a team of approximately nine Systems Development Engineers.
• Drive the design, development and deployment of software solutions supporting large-scale cloud and networking infrastructure.
• Own engineering roadmaps, technical direction and delivery across the team.
• Work closely with network, infrastructure and software engineering teams to deliver highly available, scalable platforms.
• Drive automation, operational excellence and continuous improvement across engineering practices.
• Provide hands-on technical leadership, supporting architecture, troubleshooting and engineering decision-making.
• Build and grow a high-performing engineering culture focused on quality, reliability and innovation.

Skills & Experience

• Previous experience leading software, systems or infrastructure engineering teams.
• Strong background in Systems Engineering, Software Engineering, Platform Engineering or Cloud Infrastructure.
• Experience building and operating large-scale distributed production systems.
• Strong programming experience in Python, Go, Java, C++, C#, Rust or similar modern languages.
• Experience across Linux, cloud infrastructure, automation and systems engineering.
• Strong understanding of engineering best practices, operational excellence and automation.
• Excellent stakeholder management and communication skills.

Additional Details & Benefits

• Opportunity to join one of the world’s largest technology organisations during the build phase of a significant new Australian program.
• Lead a newly established engineering team building critical cloud infrastructure from the ground up.
• Existing PV, NV1 or NV2 security clearances highly regarded.
• Candidates eligible to obtain a Positive Vetting (PV) clearance are encouraged to apply.
• Relocation assistance available for interstate candidates.
• Long-term career growth and exposure to unique technical challenges at significant scale.
• Competitive package including sign-on bonus and equity.

To Apply

If this sounds like your next leadership opportunity or you would like to hear more, please apply now and submit your resume.

Join a global technology operations team supporting a large-scale, enterprise network environment, where you’ll play a key role in keeping critical infrastructure running across a 24/7, follow-the-sun model. This is a strong entry point into networking for someone looking to step up from service desk or IT operations into a hands-on engineering role with real exposure to enterprise technologies.

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a leading entertainment organisation. We are seeking an Associate Network Engineer

Role Title: Associate Network Engineer

Employment Type: Permanent

Location + WFH Flexibility: Sydney CBD | 4 days onsite, 1 half-day WFH

Salary: $92,000 + super + 10% bonus

Role Details:

• Provide Level 1 and 2 support across LAN, WAN and Wi-Fi environments in a global network
• Troubleshoot connectivity, routing and performance issues across enterprise infrastructure
• Perform BAU tasks including VLAN changes, switch configuration, firewall patching and network updates
• Support firewalls and VPN environments, including configuration and performance troubleshooting
• Investigate incidents using logs, trace routes and monitoring tools, working closely with global teams
• Participate in a 60-day shift rotation (early/late shifts with ~1 hour difference)
• Weekend work required: 1 day onsite (Saturday or Sunday) as part of a roster
• Operate in a follow-the-sun model with no after-hours or on-call

Required Skills and Experiences:

• 2-3 years’ experience in Service Desk or IT Operations, looking to step into networking
• Strong networking fundamentals (routing, switching, TCP/IP, troubleshooting)
• Hands-on exposure to router/switch configuration and network troubleshooting
• Comfortable working with CLI
• Experience working within ITIL environments (incident + change management)
• Exposure to monitoring tools and working to SLAs
• Strong communication skills and ability to work in a structured shift environment

Technical Exposure (Highly Valued):

• SD-WAN architecture (key focus area)
• Palo Alto firewalls
• BGP (highly regarded)
• Network monitoring and observability tools
• VPN and remote access technologies
• Nice to have: AWS (Route 53), PowerShell, Terraform, MPLS

Additional Details and Benefits:

• Clear pathway from Service Desk into a Network Engineering career
• Strong mentorship from senior network engineers
• Exposure to enterprise-scale, global network environments
• No after-hours work or on-call (rare for network ops roles)
• 4.5 day working week
• Additional leave including Christmas shutdown + wellbeing days
• Opportunity to gain exposure to automation and engineering work over time

To Apply:

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume!

Talent International is currently recruiting for an EL1 Program Planner / Scheduler – New Framework Planning to work for one of our Federal Government clients based in NSW (Multiple Office Locations). The position is a 6-month contract role with the possibility of extension. The role pays $602.55 per day + Super.

7.6 hours per day and 38 hours per week

Key Responsibilities:

Planning and Scheduling

• Develop and maintain integrated program schedules across multiple delivery streams.
• Align project timelines and dependencies across the New Framework Planning (NFP) program.
• Identify and manage critical paths, interdependencies and schedule risks.
• Maintain planning artefacts, baselines and scheduling documentation.

Program Coordination

• Coordinate planning cycles and schedule updates across the program.
• Facilitate planning workshops and stakeholder engagement activities.
• Ensure alignment between planning, reporting and delivery outcomes.

Reporting and Insights

• Produce schedule-based reporting, analysis and insights.
• Identify delivery risks, schedule slippage and potential impacts.
• Support executive reporting and informed decision-making.

Stakeholder Engagement

• Partner with delivery leads, program managers and key stakeholders across multiple streams.
• Foster collaboration and support integrated planning practices.

Staff Management

• Lead and develop planning capability within the team.
• Ensure quality, consistency and integrity of planning outputs.

About You

To be successful in this role, you will possess:

Essential Criteria

• Demonstrated experience developing and managing Integrated Master Schedules (IMS) in complex, multi-program environments, with proven experience as a Master Scheduler.
• Advanced proficiency in Microsoft Project or equivalent scheduling tools.
• Strong expertise in dependency management, critical path analysis and schedule risk management.
• Ability to synthesise complex scheduling data into clear, actionable insights for senior stakeholders.
• Exceptional attention to detail with a strong focus on data quality and schedule integrity.

Desirable Criteria

• Experience operating within a PMO or Portfolio Management Office.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience within Federal Government or other highly regulated environments.
• AGSVA Baseline Security Clearance (or higher).

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an EL2 Master Scheduler to work for one of our Federal Government clients based in NSW (Multiple Office Locations). The position is a 6-month contract role with the possibility of extension. The role pays $754.20 per day + Super.

7.6 hours per day and 38 hours per week

Key Responsibilities

• Develop, maintain and continuously refine an Integrated Master Schedule (IMS) across multiple programs and projects.
• Partner with the PMO Director and Project Managers to identify, map and manage cross-program dependencies, including upstream and downstream impacts and critical paths.
• Perform detailed schedule analysis, including critial path analysis, float management, schedule slippage and what-if scenario modelling.
• Align project and program schedules into a cohesive portfolio view that reflects strategic priorities and constraints.
• Provide schedule-driven insights and scenario analysis to support PMO reporting and governance forums.
• Partner with PMO and delivery teams to uplift scheduling and dependency management capability.
• Develop executive-level roadmaps and dashboards highlighting key milestones, sequencing and delivery risks.
• Maintain schedule data quality, including dependency logic, constraints, milestones and status updates.
• Ensure schedule integrity through robust version control, audit readiness and data governance practices.

About You

To be successful in this role, you will possess:

Essential Criteria

• Demonstrated experience developing and managing Integrated Master Schedules within complex, multi-program environments, with established experience as a Master Scheduler rather than solely as a Project Manager.
• Advanced proficiency in Microsoft Project or equivalent scheduling tools.
• Strong expertise in dependency management, critical path analysis and schedule risk management.
• Proven ability to synthesise complex schedule data into clear, actionable insights for senior stakeholders and executives.
• Exceptional attention to detail with a strong focus on data quality and schedule integrity.

Desirable Criteria

• Experience operating within a PMO or Portfolio Management Office environment.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience working within Federal Government or other highly regulated environments.
• AGSVA Baseline Security Clearance (or higher).

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an EL1 Assistant Director, Assurance Manager – New Framework Planning to work for one of our Federal Government clients based in NSW (Multiple Office Locations). The position is a 6-month contract role with the possibility of extension. The role pays $602.55 per day + Super.

7.6 hours per day and 38 hours per week

Key Responsibilities

Assurance Coordination and Delivery

• Coordinate and manage day-to-day delivery of program assurance activities across internal, external and independent sources.
• Develop and maintain integrated assurance plans and schedules aligned with program milestones and governance requirements.
• Collaborate with delivery streams, corporate functions and assurance providers to manage dependencies and ensure successful outcomes.
• Monitor assurance activities, escalating risks and issues where required.

External and Independent Assurance Support

• Coordinate audits, reviews and independent assurance activities.
• Manage the provision of evidence, documentation and subject matter inputs.
• Act as the central point of contact for assurance providers.
• Track remediation actions and ensure timely closure of assurance findings.

Assurance Analysis and Integration

• Analyse findings, risks and issues across multiple assurance sources.
• Prepare integrated assurance reports and program readiness assessments.
• Deliver evidence-based insights to support senior executive decision-making.
• Maintain visibility of assurance coverage and identify gaps.

Reporting and Governance Support

• Prepare committee papers, executive briefings and Board-level assurance artefacts.
• Provide assurance updates and consolidated reporting to governance forums.
• Ensure traceability of findings, recommendations and actions.

Assurance Frameworks and Audit Readiness

• Maintain assurance frameworks, registers and tools to ensure audit readiness.
• Support program readiness by maintaining current and defensible documentation.
• Drive continuous improvement across assurance processes and templates.

About You

To be successful in this role, you will have:

Essential Criteria

• Demonstrated expertise in risk management and assurance within complex environments.
• Strong strategic thinking and analytical capability.
• Excellent judgement in evaluating complex and sensitive risk scenarios.
• Highly developed stakeholder engagement, communication and influencing skills.
• Ability to provide high-quality, evidence-based advice on complex issues.
• Strong problem-solving, conceptual thinking and critical analysis skills.
• Proven ability to build productive relationships and foster a positive risk culture.

Desirable Criteria

• Experience working within a PMO or Portfolio Management Office.
• Ability to thrive in a fast-paced, dynamic environment.
• Experience within Federal Government or highly regulated environments.
• AGSVA Baseline Security Clearance (or higher).

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

We are seeking an experienced Security Engineer to join a high-profile cyber security program focused on modernising Security Operations and leveraging AI-driven capabilities.

This is an exciting opportunity to play a key role in designing, building, and operating the security platforms that underpin a large-scale enterprise environment. You will own critical SIEM and integration capabilities, helping to improve threat detection, automation, and security operations effectiveness.

About the Role

As the Security Engineer – SIEM & Integration, you will be responsible for the security data pipeline, SIEM platform engineering, security tool integrations, and automation capabilities that support a modern SOC environment.

You will work closely with cyber security, engineering, infrastructure, cloud, and operations teams to deliver scalable and resilient security solutions.

Responsibilities

• Own and manage enterprise SIEM platforms, ensuring performance, reliability, and scalability
• Design and maintain log ingestion, onboarding, normalisation, filtering, and routing processes
• Build and support integrations between security platforms including EDR, XDR, email security, cloud security, WAF, and threat intelligence solutions
• Develop and maintain security automation and orchestration workflows
• Build and support AI-enabled security operations capabilities, including automated triage, investigation, and response processes
• Manage detection-as-code frameworks, repositories, deployment pipelines, and CI/CD processes
• Collaborate with engineering and security teams to continuously improve security monitoring and operational effectiveness

Requirements

• Strong experience with Microsoft Sentinel or other modern SIEM platforms
• Advanced KQL (Kusto Query Language) skills
• Experience with log pipeline technologies, data onboarding, and log normalisation
• Strong integration engineering experience using APIs, connectors, and event-driven architectures
• Experience with Azure services, including Event Hub
• Strong Python scripting and automation skills
• Experience with Git, CI/CD pipelines, and Infrastructure as Code
• Hands-on experience with Terraform and/or Bicep

What’s on Offer?

• Initial 12-month contract with strong extension potential
• Opportunity to work on a large-scale cyber security transformation program
• Exposure to cutting-edge SIEM, automation, and AI-driven security technologies
• Collaborative and highly skilled security team

If you’re passionate about security engineering, SIEM platforms, automation, and modern security operations, we’d love to hear from you.

Senior Network Engineer

Initial 9-month Contract

Kingswood Location

As a Senior Network Engineer, you will be instrumental in ensuring the integrity and health of our network systems. You will provide expert technical support to the ICT Telecoms team, lead the design, implementation, and maintenance of a hybrid network environment, and play a pivotal role in driving continuous improvement initiatives. This role includes after-hours on-call support, requiring onsite presence at various facilities to resolve ICT emergencies.

Key Responsibilities:

• Propose and implement improvements to enhance network performance, efficiency, and reliability while minimizing downtime.
• Manage and support network services including DNS, DHCP, and environmental monitoring within a diverse vendor environment (e.g., HP/Aruba, Paloalto, Cisco).
• Develop and maintain comprehensive documentation and ensure data accuracy within the ICT Configuration Management Database (CMDB).
• Plan, communicate, and execute changes to the network and telecom environments, contributing to change management processes.
• Monitor and troubleshoot network infrastructure proactively to ensure optimal operation and prevent faults.
• Provide subject matter expertise for ICT projects and solution design activities.
• Develop and enforce security procedures in line with industry best practices and organizational policies.
• Build and nurture relationships with internal and external stakeholders, evaluate new hardware/software solutions, and oversee ICT quality and compliance.

Challenges You Will Face:

• Balancing multiple priorities and deadlines while maintaining high network service standards.
• Staying current with evolving technologies in wired and wireless LAN, WAN, routing, security, and telephony.
• Collaborating with ICT management to uphold security and data integrity, including responding to security threats and incidents.

Ideal Candidate Profile:

• Industry-recognized certifications such as Aruba ACMP, ACSP, or equivalent, or extensive relevant experience supporting hybrid network environments.
• Proven experience managing diverse technologies including IP routing, switching protocols, VPNs, firewalls, and wireless solutions.
• Strong communication skills with the ability to articulate complex technical concepts to varied audiences.
• Experience designing scalable network architectures and delivering training or mentorship to ICT staff.
• Familiarity with ITIL or similar service management frameworks for delivering IT services.
• Demonstrated analytical, problem-solving, and incident management skills.
• Valid Class C Driver’s License.

If you are a proactive, solution-oriented network professional ready to make a difference, we invite you to apply and become part of a dynamic team committed to excellence in ICT services.

The Role

We’re looking for an Application Support Specialist to join a growing financial services organisation supporting critical trading, market data, clearing and settlement platforms.

This is a hands-on role where you’ll work directly with advisers, dealers, operations teams and technology stakeholders to troubleshoot issues, manage incidents and ensure a seamless experience across front and post-trade systems. You’ll become a trusted point of contact while gaining exposure to a broad range of financial markets technology.

What You’ll Be Doing

• Provide Level 1 and Level 2 support across trading, market data and post-trade platforms
• Investigate and resolve user issues relating to order execution, market data and settlement processes
• Manage incidents and escalations through to resolution
• Work closely with internal teams and external vendors to resolve platform issues
• Contribute to continuous improvement, documentation and knowledge sharing

What We’re Looking For

• 3+ years’ experience in Application Support, Trading Support or Financial Markets Operations
• Experience with Iress, OMS platforms or similar trading systems
• Understanding of the equities trade lifecycle, including clearing and settlement
• Strong troubleshooting and incident management skills
• Experience supporting business-critical applications and engaging with stakeholders
• Excellent communication skills and a customer-focused approach
• Exposure to market data platforms, SQL, FIX or API concepts is advantageous

Why Join?

• Work on platforms at the heart of Australia’s financial markets
• Gain exposure across trading, market data, clearing and settlement
• Join a collaborative, high-performing team
• Hybrid working in Sydney
• Strong opportunities for growth and development