TechnologyOne SMS Technical Lead

Location: Sydney, NSW – Hybrid working

We are looking for an experienced, hands-on TechnologyOne Student One (SMS) Technical Lead to support technical delivery for an education client.

This is NOT a project management role. We require someone who can personally design, develop, configure, troubleshoot and support TechnologyOne Student One solutions.

Essential Skills & Experience

• Proven hands-on technical experience with TechnologyOne Student One CI and CIA.

• Strong experience in Student One development, configuration, implementation and support.

• Hands-on experience with Business Process Automation (BPA), events and workflow automation.

• Strong technical skills in ETL processes, data models, web services and APIs.

• Experience developing custom code and technical solutions within TechnologyOne.

• Proven ability to troubleshoot complex Student One technical and integration issues.

• Experience integrating Student One with systems such as Canvas LMS, StudyLink and Syllabus Plus.

• Experience working within higher education or a similar education environment.

Key Responsibilities

• Design, develop, configure, test and deploy TechnologyOne Student One solutions.

• Build and maintain integrations, automation and technical enhancements.

• Troubleshoot and resolve complex technical issues.

• Provide hands-on technical support across project delivery and BAU activities.

• Work with architects, analysts and business teams to deliver technical solutions.

• Support ongoing platform improvements and optimisation.

Important – Please Read Before Applying

This is a hands-on technical position, NOT a Project Manager, Delivery Manager or purely functional consulting role.

Applicants must have direct, demonstrable experience working technically within TechnologyOne Student One (SMS).

Candidates without hands-on TechnologyOne Student One technical experience will not be considered.

Talent International is currently recruiting Regional Project Officer to work for the NSW Government, based in Coffs Harbour. This is 4 months contract the possibility of extension, paying $68/hour + Super.

7 max hrs a day, 35 hrs per week

About the role

Reporting to the Project Manager Home Ownership, you will support the delivery of a regional home ownership program through community engagement, grants administration, project coordination and reporting.

Key responsibilities

• Develop and deliver a 12-month regional events calendar to support the program’s target of 80 home ownership opportunities each financial year.
• Coordinate innovative stakeholder engagement activities, using technology where appropriate, and provide education and guidance to Aboriginal home buyers.
• Administer the Home Buyer Saver grants program, maintaining high standards of probity and accurate records.
• Maintain program data, finalise the Home Ownership Dashboard and analyse outcomes to support evaluation, reporting and targeted service delivery.
• Prepare project documentation, including status updates, reports, budgets and discussion papers.
• Support broader regional projects and work with community partners to deliver shared outcomes aligned with Closing the Gap.
• Build and maintain strong internal and external stakeholder relationships to support program planning, service design and policy implementation.

About you

You will bring:

• Experience in project coordination, community engagement or program delivery.
• Strong stakeholder relationship skills and the ability to engage respectfully with Aboriginal communities.
• Sound administrative skills, attention to detail and an understanding of probity.
• The ability to analyse data and prepare clear reports and project documentation.
• Strong organisational skills and the ability to manage competing priorities.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Product Owner | Contract until June 2027

Location: Sydney Olympic Park
Contract: Until 30 June 2027
Start: ASAP

Talent International is partnering with a large organisation seeking an experienced Product Owner to support the delivery of complex ICT initiatives.

This role will take ownership of the end-to-end product lifecycle, from defining product vision and strategy through to roadmap development, backlog prioritisation and delivery.

Working closely with senior stakeholders and multidisciplinary teams, you will ensure product outcomes align with business priorities, customer needs and organisational objectives.

Key responsibilities

• Develop and execute the product vision, strategy and roadmap.

• Own and prioritise the product backlog, ensuring alignment with business objectives and stakeholder requirements.

• Lead product planning, backlog refinement and prioritisation activities within an Agile delivery environment.

• Work closely with stakeholders, customers and delivery teams to define requirements and validate outcomes.

• Lead and collaborate with multidisciplinary teams to deliver high-quality products.

• Facilitate scoping and business priority discussions for complex ICT initiatives.

• Ensure product delivery aligns with governance requirements, agreed benefits and strategic outcomes.

• Support product financial management, reporting and business case development.

About you

To be successful in this role, you will have:

• Extensive experience as a Product Owner or Product Manager within a large, complex ICT environment.

• Demonstrated experience managing the end-to-end product lifecycle in an Agile environment.

• Strong capability in product strategy, roadmap development and backlog management.

• Experience leading or working closely with multidisciplinary delivery teams.

• Excellent stakeholder engagement skills, including the ability to influence senior stakeholders.

• Strong analytical, prioritisation and problem-solving skills.

• Experience developing business cases, reports and recommendations for senior management.

• Relevant Product Owner qualifications or certifications, or equivalent demonstrated professional experience.

Additional requirements

• Applicants must meet the organisation’s work eligibility requirements.

• Baseline National Security Clearance is required, along with the ability to obtain NV1 clearance.

• Pre-employment checks, including a National Police Check and reference checks, apply.

What’s on offer?

• Contract opportunity until 30 June 2027.

• Work on complex ICT initiatives within a large organisation.

• Opportunity to influence product direction and delivery outcomes.

• Sydney Olympic Park location.

Apply now

If you’re an experienced Product Owner who enjoys working with complex stakeholders, managing competing priorities and delivering meaningful product outcomes, we’d like to hear from you.

Apply now or reach out to Talent International for a confidential discussion.

Talent International is currently recruiting for multiple Call or Contact Centre Operator s to work for an NSW Government call centre based in Newcastle. The positions are full-time contract roles initially 6-month contracts with the view to be extended and are paying $37.50 per hour plus superannuation.

Start Date: 27/11/2026

Working Hours: 7 hours per day / 35 hours per week

The successful contractors will be working on a 7am-7pm rotating roster Monday to Friday, excluding public holidays.

The successful contractors will be placed on a 2 week rotating roster – they will work the same shift for a 2 week period and will then transition to another shift.

They will never work the same shift for 2 consecutive rosters.

Contractor Central Typically roster an early start shift (e.g. 7am start) , then a mid-shift (e.g. 9 – 10am start) , then a late shift (e.g. 11am start)

We are looking for an experienced contact centre operator who has an extensive background in customer service, preferably within a call centre environment. If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please apply.

Key Responsibilities:

• Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
• Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
• Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
• Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
• Provide a range of administrative and support services.

Essential Requirements:

• Eligibility to work full-time in Australia.
• Previous experience in customer service is ESSENTIAL.
• Must be confident working in a high-volume call centre environment.
• Available to commence immediately.
• Salesforce experience is preferred but not essential.
• Government call centre experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply

Talent International is currently recruiting Shared Services Support Officer to work for the NSW Government, based in Dubbo. This is a contract till end of Dec with the possibility of extension, paying $38.89/hour + Super.

7 max hrs a day, 35 hrs per week

About the role

Working in a busy contact centre, you will support internal and external customers through inbound calls, live chat and administrative requests. You will resolve routine enquiries at first contact and process transactions using established procedures, knowledge resources and digital systems.

Key responsibilities

• Deliver professional customer service across phone, live chat and administrative channels.
• Resolve enquiries and process transactions accurately using approved procedures and templates.
• Identify and escalate complex enquiries, service disruptions and emerging customer issues.
• Navigate multiple systems while maintaining accurate records of customer interactions.
• Meet individual KPIs and contribute to team service targets.
• Share knowledge and participate in quality assessments, training and continuous improvement activities.

About you

• Experience in a contact centre, customer service, shared services or similar environment.
• Strong communication skills and the ability to build rapport and understand customer needs.
• A proactive approach to taking ownership of enquiries and delivering positive customer outcomes.
• Ability to learn new processes, procedures and technology quickly.
• Confidence using multiple systems in a fast-paced environment.
• Typing speed of at least 40 words per minute, with greater than 85% accuracy.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Our client

Our client is seeking a proactive Service Coordinator to support its NSW service operations. Working closely with customers and field technicians, you will help keep service requests moving and ensure customers receive timely, professional support.

The role

Reporting to the Service Manager, you will manage service requests from initial enquiry through to completion. You will coordinate technicians, respond to customer queries and maintain accurate records, ensuring work is completed within agreed service levels.

This is an initial six-month contract, with potential extension. An ASAP start is preferred to allow time for handover and cross-training.

Key responsibilities

• Manage service requests through to completion within agreed service levels.

• Schedule and coordinate technicians, considering location, productivity and efficiency.

• Allocate appropriate spare parts based on fault diagnosis.

• Answer customer enquiries professionally and resolve routine queries using documented guidelines.

• Accurately log calls and maintain customer records across internal systems.

• Manage escalated calls and promptly raise customer concerns or service issues.

• Keep customers and internal stakeholders informed of progress.

• Follow company procedures, quality standards and workplace health and safety requirements.

Skills and experience

• Previous experience in service coordination, scheduling or team coordination.

• At least six months’ experience in a customer service environment.

• Strong telephone communication skills and a customer-focused approach.

• Confidence using Windows, PC applications and internal IT systems.

• Strong organisation skills and the ability to manage competing priorities.

• A calm, practical approach to challenging situations and customer concerns.

• Ability to work independently, take ownership and escalate issues appropriately.

• Accurate data entry skills, with a minimum typing speed of 40 words per minute.

Benefits and additional information

• Initial six-month contract.

• Potential extension, with duration reviewed closer to the contract end date.

• Handover and cross-training to help you settle into the role.

• Varied responsibilities across customer service, scheduling and service delivery.

• ASAP start preferred.

How to apply

To apply, click Apply and submit your current CV outlining your relevant coordination and customer service experience.

Senior Business Analyst – Technology & Infrastructure

Location: Sydney

We are seeking experienced Senior Business Analysts to join a company in the aviation industry, supporting large-scale technology, infrastructure and systems integration programs.

This is a hands-on technical Business Analyst role requiring strong experience in requirements management, technical documentation and complex project delivery.

You will work closely with business stakeholders, engineers, architects, technical teams and external suppliers to translate complex business and operational needs into clear, actionable requirements.

Key Responsibilities

• Lead end-to-end requirements management across complex technology and infrastructure programs, from initial business requirements through to implementation and operational acceptance.

• Gather, analyse and document business, functional, non-functional and technical requirements.

• Develop detailed requirements specifications to support procurement, supplier engagement and solution delivery.

• Establish and maintain requirements traceability, ensuring requirements are clearly defined, validated and linked to delivery outcomes.

• Facilitate workshops with technical teams, business stakeholders and operational teams to identify requirements, resolve gaps and clarify dependencies.

• Develop current-state and future-state process maps, operating models and technical documentation.

• Work closely with architects, engineers, cyber security teams, project managers and external vendors.

• Support systems integration, solution evaluation, testing, verification and acceptance activities.

Essential Skills & Experience

• Extensive experience as a Senior Business Analyst delivering complex technology, infrastructure or systems integration projects.

• Demonstrated experience managing requirements across the full project lifecycle, including procurement, implementation and operational acceptance.

• Strong experience developing detailed business, functional and non-functional requirements and technical specifications.

• Proven ability to establish and maintain requirements traceability and manage changes throughout delivery.

• Experience translating complex engineering, operational and technical information into clear documentation for business and technical stakeholders.

• Strong experience facilitating workshops, challenging assumptions and resolving complex requirements.

• Demonstrated experience working with solution architects, engineers, technical delivery teams and external suppliers.

• Excellent stakeholder management, analytical and documentation skills.

• Ability to work independently, take ownership and bring structure to complex or ambiguous requirements.

Highly Desirable

• Experience in systems engineering and structured requirements management.

• Experience developing Concepts of Operations (ConOps), User Requirements Specifications (URS), Functional and Performance Specifications (FPS) and High-Level Designs (HLD).

• Experience supporting infrastructure modernisation, enterprise networks, systems integration or cyber security programs.

• Background working in aviation, transport, government, defence or other regulated and safety-critical environments.

• Experience with procurement documentation, tender evaluations, verification, validation and system acceptance.

• Knowledge of ISO/IEC/IEEE 29148 or similar requirements engineering standards.

• Relevant certifications such as CBAP or PMI-PBA.

About You

You are a technically strong, delivery-focused Senior Business Analyst who can confidently work with engineers, architects and operational stakeholders.

You understand how to turn complex technical requirements into structured, practical documentation that supports procurement, solution design, implementation and testing.

We are looking for candidates with genuine hands-on technical business analysis experience, rather than backgrounds primarily focused on Scrum Master, Product Owner, Change Management or strategic advisory roles.

If you have strong technical requirements management experience and enjoy working on complex technology and infrastructure programs, we encourage you to apply.

We’re looking for a hands-on Java Engineer to join an integration team, working across application development, automated testing and API testing.

You’ll need a strong Java/Spring background and be comfortable writing, testing and troubleshooting code. Practical experience using AI coding assistants or agents is highly regarded.

Responsibilities

• Develop and maintain Java/Spring services and integrations.

• Write and maintain automated tests to support reliable delivery.

• Test APIs across functional, integration and error-handling scenarios.

• Investigate defects and resolve issues across connected systems.

• Work with engineers, testers and technical stakeholders to deliver changes.

• Use AI-assisted development tools where appropriate, reviewing and validating generated code and tests.

Requirements

• Strong hands-on Java and Spring development experience.

• Experience building and supporting APIs and system integrations.

• Practical automated testing experience, including writing and maintaining tests.

• API testing skills and the ability to explain your testing approach.

• Strong troubleshooting skills and clear communication.

• Experience using AI coding tools or agents on real projects.

• Examples of using AI to support development, refactoring, debugging or test creation.

• A clear approach to checking AI-generated work for accuracy and quality.

If you are interested in this role, please click “APPLY”. Alternatively, please email me at alex.nguyen@talentinternational.com for a confidential chat.

Talent International is currently recruiting for a Contract Administrator to work for the Local Government, based in Bankstown. This position is 12 months initially, with a view to be extended, and the role pays $80 per hour + Super.

7 hours a day / 35 hours a week

About the role

You will administer professional consulting, construction, and Design and Construct contracts.

Your responsibilities will include:

• Developing systems to distribute financial information to internal Program Managers and internal and external Project Managers.
• Improving contract administration systems and documentation in line with the Project Management Framework.
• Providing contract administration support across civil infrastructure projects.
• Maintaining professional relationships with internal and external stakeholders.
• Identifying project issues and recommending practical solutions.
• Contributing to continuous improvement and complying with Council quality, WHS and environmental requirements.

Essential requirements

• Demonstrated experience as a Contract Administrator or Coordinator in land development and/or civil infrastructure projects.
• Strong working knowledge of AS4902 and AS4000 contracts.
• Experience administering civil works and professional services contracts, including geotechnical investigations, civil design and construction services.
• Understanding of TechnologyOne CiA and TRIM Content Manager CM9.
• Working knowledge of financial systems and the ability to extract reports.
• Strong planning, organisation, coordination and prioritisation skills.
• High proficiency in Microsoft Word, Excel, Outlook, SharePoint and PowerPoint.
• Strong communication skills and the ability to contribute effectively within a team.
• Current Class C driver’s licence.

Desirable requirements

• Certificate, diploma or higher qualification in contract administration.
• Knowledge of approval processes for utility service provision.
• Working knowledge of Council and state planning controls.
• Ability to develop cost control and financial reporting systems.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Workplace Project Manager | Construction & Fit-Out

6-month contract | Parramatta & Sydney project sites

• $650-$750 per day + super

• Deliver workplace refurbishment, fit-out and construction projects

• Government project delivery experience essential

Talent International is recruiting an experienced Workplace Project Manager to join a major utilities organisation on an initial 6-month contract.

This role will see you managing the delivery of workplace, property and construction projects across multiple sites throughout Sydney. You’ll be responsible for project planning, budgeting, contractor management, risk management and stakeholder engagement, ensuring projects are delivered safely, on time and within budget.

Key Responsibilities

• Manage end-to-end delivery of workplace fit-out, refurbishment and construction projects.

• Develop and maintain project plans, schedules, budgets and delivery milestones.

• Manage project costs, financial forecasts, procurement and contract administration.

• Coordinate contractors, consultants, vendors and internal stakeholders.

• Identify and manage project risks, issues, dependencies and change requests.

• Oversee project quality, safety requirements and compliance with organisational standards.

• Manage NEC4 contracts and associated contractual obligations.

• Prepare project reporting, financial updates and progress reports for senior stakeholders.

• Manage multiple concurrent projects across different locations.

• Drive continuous improvement in project delivery processes and outcomes.

About You

To be successful in this role, you will have:

• Demonstrated experience delivering construction and workplace fit-out projects.

• Proven experience managing government projects, with examples of successfully completed projects.

• Ideally 5+ years of project management experience across construction, property or workplace environments.

• Relevant qualifications in Construction Management, Engineering, Architecture, Property or Project Management.

• Experience with NEC4 contract management and administration.

• Strong project budgeting, procurement, scheduling and risk management capabilities.

• Experience using Microsoft Project or Primavera, with SAP experience highly regarded.

• Excellent stakeholder engagement, contractor management and negotiation skills.

• Ability to manage multiple projects and competing priorities.

• A current Construction Induction Card (White Card).

Experience delivering projects across utilities, government, infrastructure, civil works or heritage and restoration environments will be highly regarded.

Location & Working Arrangements

This is a predominantly site-based position, with an expected working arrangement of:

• 3-4 days per week at project sites across Sydney.

• 1-2 days per week at the Parramatta office.

• Limited work-from-home opportunities, subject to operational requirements.

Contract Details

• Initial 6-month contract.

• $650-$750 per day + super.

• ASAP commencement, subject to pre-employment checks.

• 40-hour working week.

How to Apply

If you’re an experienced Project Manager with a strong background in workplace fit-outs, construction and government project delivery, we’d like to hear from you.

Apply now through Talent International to be considered for this opportunity.

Delivery Manager – Data & Analytics

12-month contract | Potential 12-month extension
Surry Hills | Hybrid – minimum 3 days onsite per week
Australian citizenship required

We are seeking an experienced Delivery Manager to lead the delivery of strategic data assets and analytics products for a federal government organisation.

Working within a Data & Analytics team, you will manage multidisciplinary specialists and bring together business requirements and technical solutions to support better decision-making and organisational performance.

About the role

• Lead technical business analysts, data engineers, data analysts and testers to deliver high-quality data solutions.
• Manage delivery scope, schedules, resources, dependencies, risks and issues.
• Develop and maintain delivery roadmaps aligned with program milestones.
• Manage and prioritise development backlogs based on business value and feasibility.
• Work with business stakeholders to define clear requirements and maintain documentation and traceability.
• Review business and technical designs against requirements and data governance, privacy, security and quality standards.
• Coordinate design and testing across CRM, data and integration platforms.
• Report progress, risks and issues to senior stakeholders and governance forums.

About you

You will bring:

• Demonstrated success leading data teams and delivering data and analytics change programs.
• Experience managing technical specialists to deliver robust solutions within agreed timelines.
• Strong planning skills across the discovery, design, build and implementation of data products.
• Experience working in Agile and hybrid delivery environments, using Jira to plan, track and measure progress.
• Excellent stakeholder engagement skills, including the ability to influence outcomes and resolve delivery challenges.
• Experience with project management tools such as MS Project and methodologies such as Agile, PRINCE2 or PMBOK.

Highly regarded

• Knowledge of data management principles and frameworks such as DMBOK.
• Hands-on data analysis experience using SQL or Python.
• Familiarity with AWS, Azure, Microsoft Fabric, Snowflake or Databricks.
• A commitment to improving outcomes for Australians with disability.

Apply now with your updated CV outlining your experience leading data teams and delivering data and analytics solutions.

Machine Learning Engineer – AWS / DevOps / AI Platforms

APS6 equivalent | Federal Government

• 12-month contract + potential 12-month extension

• Hybrid working arrangements

• Australian citizenship required

• Must be able to obtain NV1 security clearance

We’re seeking an experienced Machine Learning Engineer to build and support the cloud infrastructure and engineering platforms behind AI, machine learning and data science products.

This role has a strong AWS cloud engineering and DevOps focus. You’ll work with multidisciplinary teams to move solutions from proof of concept through to production, supporting generative AI, retrieval-augmented generation (RAG), automation and analytical applications.

What you’ll do

• Design, build and maintain AWS infrastructure across development, testing and production environments.

• Automate infrastructure provisioning using Terraform, AWS CDK or CloudFormation.

• Develop CI/CD pipelines covering build, testing, security scanning and deployment.

• Deploy and support containerised applications using Docker, Kubernetes and Amazon EKS.

• Manage cloud networking, IAM, compute, storage, application configuration and secrets.

• Implement monitoring, logging, dashboards and alerting to improve platform reliability.

• Troubleshoot infrastructure, deployment and operational issues, including root cause analysis.

• Support security hardening, vulnerability remediation and cloud governance requirements.

• Contribute to MLOps and LLMOps capabilities for model deployment, evaluation, monitoring and lifecycle management.

• Develop operational runbooks, technical documentation and reusable deployment patterns.

What you’ll bring

• Demonstrated experience designing, deploying and supporting AWS cloud solutions.

• Strong experience developing and maintaining CI/CD pipelines.

• Hands-on Infrastructure as Code experience using Terraform, AWS CDK, CloudFormation or equivalent.

• Experience with Docker and Kubernetes, preferably Amazon EKS.

• Experience implementing monitoring, logging and observability for cloud applications and platforms.

• Strong troubleshooting skills across complex infrastructure, deployment and operational environments.

• The ability to collaborate with data scientists, AI engineers, software engineers and business stakeholders.

Highly regarded

• Experience supporting AI, machine learning or data science platforms.

• Knowledge of MLOps, LLMOps, model deployment and monitoring.

• Familiarity with Amazon Bedrock, generative AI or RAG solutions.

• Experience with cloud security controls, IAM, secrets management and compliance automation.

Eligibility and working arrangements

Applicants must be Australian citizens and able to obtain Negative Vetting Level 1 (NV1) security clearance. Evidence of citizenship will be required during pre-engagement checks.

Hybrid working arrangements are available.

To apply, please submit your CV highlighting your AWS, DevOps and platform engineering experience.