We’re looking for an experienced Program Manager to lead delivery across a major digital and eCommerce transformation for a large retail organisation.

This is a hands-on role spanning six-plus core workstreams and more than 20 downstream integration streams. You’ll bring the delivery plans together, lead governance and work closely with delivery leads, product teams and senior stakeholders to keep a complex program moving.

Responsibilities

• Own delivery across multiple workstreams, managing plans, risks, issues, dependencies and priorities.

• Develop and maintain an integrated end-to-end program plan across digital teams and the wider business.

• Oversee and support Delivery Leads with day-to-day execution, including sprint planning, Scrum of Scrums, issue resolution and coordination.

• Prepare and present updates to steering committees, control groups and working groups, clearly outlining progress, risks and decisions required.

• Manage dependencies between streams, resolving delivery conflicts and escalating issues when needed.

• Partner with program managers, product managers, business stakeholders and technical specialists to maintain alignment.

• Lead, coach and influence teams working across different reporting lines.

Requirements

• 10+ years of project and program management experience, including senior delivery roles within large, complex organisations.

• Relevant retail, eCommerce or customer-facing digital delivery experience in an environment of comparable scale.

• A track record of managing complex programs with multiple workstreams and significant integration dependencies.

• Practical Agile delivery experience and strong control of program plans, RAID logs and governance.

• Confident communication with directors, executive leadership teams and C-suite stakeholders.

• The ability to bring structure to ambiguity, make pragmatic decisions and manage competing priorities.

• A hands-on approach, with the confidence to drive actions and step into the detail when required.

• Experience delivering Adobe, content or analytics platforms will be highly regarded.

If you’re an experienced Program Manager with a strong retail or eCommerce delivery background, apply with your current CV. If you want to have a confidential chat, please email me at alex.nguyen@talentinternational.com

Technical Delivery Manager – APIs & Backend Services

12-month contract + potential 12-month extension
Sydney | Hybrid: minimum 3 days onsite per week
Australian citizenship and an active Baseline or NV1 security clearance are mandatory.

We’re seeking a Technical Delivery Manager to lead the delivery of APIs and backend services connecting mobile applications and digital portals to core enterprise systems.

You’ll manage multiple Scrum teams, coordinate technical dependencies and releases, and work closely with Product Owners, engineering teams and business stakeholders to deliver reliable digital services.

What you’ll do:

• Lead multiple Scrum teams within an Agile and DevOps environment.

• Manage delivery plans, sprint and release schedules, resources and team capacity.

• Prioritise backlogs with Product Owners and stakeholders, remove blockers and manage competing priorities.

• Coordinate API changes, versioning, deprecation and releases with mobile app and portal teams.

• Support robust testing, automation and quality controls throughout delivery.

• Manage risks, dependencies, governance and delivery reporting.

• Coordinate incident and problem resolution with operational teams.

• Coach teams in Scrum practices and drive continuous improvement.

What you’ll bring:

• At least 3 years’ experience managing end-to-end technical project delivery.

• At least 2 years’ practical Scrum Master experience delivering complex IT projects within large programs.

• Strong stakeholder engagement and product backlog prioritisation experience.

• Strong understanding of testing strategies, automation and quality assurance.

• Ability to manage changing priorities and maintain delivery momentum under pressure.

Highly regarded:

• Experience delivering APIs, backend services and enterprise integrations.

• Familiarity with AWS, CI/CD pipelines, Git, infrastructure as code and secure development practices.

• Experience helping teams adopt AI tools to improve productivity.

• Knowledge of ITIL and service delivery processes.

• Relevant qualifications or certifications such as PMP, PRINCE2 or SAFe.

Eligibility: Applicants must be Australian citizens with an active Baseline or NV1 security clearance.

Apply with your current CV, outlining your relevant technical delivery experience.

We’re looking for an experienced Senior Business Analyst to support a major financial services transformation program, working across customer protection, support and operational processes.

Banking and customer remediation experience will be highly regarded, along with practical Agile delivery experience and exposure to SAFe. Candidates from broader financial services backgrounds with strong operational experience are also encouraged to apply.

You’ll assess how changes across the wider program affect people, processes, technology and controls. Working with the Product Owner, Squad Lead and operational teams, you’ll turn those impacts into clear requirements, prioritised backlog items and practical readiness actions.

This is a hands-on role for someone who can lead discovery, work through ambiguity and follow actions through to implementation.

Responsibility

• Assess business, technology and operational impacts arising from related projects and initiatives.

• Lead discovery workshops to clarify scope, problems and affected processes, systems and controls.

• Document requirements, business rules, risks, assumptions and dependencies.

• Partner with the Product Owner and Squad Lead to refine and prioritise the backlog.

• Facilitate Agile ceremonies and improve analysis practices across the squad.

• Translate change impacts into operational readiness activities, with clear ownership and follow-through.

• Support updates to standard operating procedures, training materials and communications.

• Coordinate handovers and dependencies across delivery teams.

• Work closely with business, technology, architecture, change, risk and operational specialists.

• Guide less experienced analysts and contribute to consistent ways of working.

Requirements

• 10 years’ business analysis experience in complex transformation and remediation.

• Strong discovery, impact assessment, requirements management and backlog refinement skills.

• Practical experience working in Agile teams using Scrum, Kanban or Lean.

• Experience facilitating workshops, resolving competing views and influencing stakeholders.

• Understanding of operational processes, controls and business readiness.

• The ability to manage competing priorities and drive work through to completion.

• Experience working within SAFe or Agile Release Trains.

• A track record of improving BA practices or coaching other analysts.

• Relevant IIBA, BCS, SAFe, Scrum or PMI-PBA certification.

Apply with your CV, highlighting your banking or financial services background, remediation or operational experience, and Agile delivery work. If you want to have a confidential chat, please email me at alex.nguyen@talentinternational.com

We’re looking for a Senior Data Analyst to join a banking customer remediation team supporting a major transformation program.

You’ll assess how product and account migrations affect existing data workflows, update SQL logic and test changes through to implementation. The work supports accurate customer identification, communications and remediation payments.

Working in a small team alongside business analysts and operational specialists, you’ll take ownership of practical solutions from initial investigation through to delivery.

Responsibilities

• Analyse existing data flows, processing logic and business rules to identify migration impacts.
• Develop and amend SQL to support changes to customer remediation processes.
• Investigate data issues and translate findings into clear recommendations.
• Work with business analysts and subject matter experts to define requirements and solutions.
• Validate data and test changes thoroughly, ensuring outputs are accurate and controls remain effective.
• Document technical processes, testing outcomes and changes to support implementation and ongoing operations.
• Identify opportunities to reduce manual processing and improve existing workflows.

Requirements

• Strong experience as a Senior Data Analyst or in a similar hands-on analytical role.
• Advanced SQL skills, including developing, reviewing and troubleshooting complex queries.
• Practical understanding of data workflows, dependencies and how data moves through business processes.
• Experience translating business rules into data logic and validating the results.
• Strong testing, reconciliation and problem-solving skills.
• Clear communication and confidence working with business and technical stakeholders.
• The ability to work independently and follow changes through to implementation.

Nice to have

• Banking or financial services experience, particularly customer remediation.
• Experience with SAS, Teradata or enterprise data warehouses.
• Exposure to product migrations, customer compensation or remediation payment processes.
• Familiarity with Power Automate, Power Apps or Power BI.

Interested? Apply with your CV, highlighting your SQL development, data workflow and end-to-end delivery experience. Prefer for a confidential chat, please email me at alex.nguyen@talentinternational.com

Join one of the world’s leading music companies – home to some of the most iconic artists, labels and creative teams – as they continue to expand their Tech Security & Identity function and build out their global technology hub in Sydney CBD.

Our client is a globally recognised organisation operating a large-scale, complex technology environment. They are currently investing heavily in identity and access management, with multiple initiatives underway to modernise authentication, security and platform capability.

The role:

This is a hands-on IAM engineering role focused on delivering and supporting access management capabilities across enterprise systems. The role offers strong ownership, working across SAML/OIDC integrations, troubleshooting and platform improvements. Working 4 days onsite in the Sydney CBD office, with Fridays a half-day working remotely from home.

Key responsibilities:

• Configure and onboard SAML / OIDC applications across Entra ID and PingOne
• Troubleshoot authentication and access issues across environments
• Manage integrations end-to-end without supervision
• Support incident management, problem solving and root cause analysis
• Create and maintain documentation and integration standards
• Work with Product Managers and Business Analysts across the business
  

  Must-Have Skills:

• Strong expertise in OAuth 2.0, OIDC and authentication protocols
• Experience implementing or operating IAM / Access Management platforms (e.g. Ping, Entra ID, Okta)
• Strong understanding of authentication, authorization and federation concepts
  

  Nice to Have:

• API gateways and integrations experience
• Scripting (Python or NodeJS)
• AWS services (S3, CloudFront)
• CI/CD pipelines (GitHub Actions)
  

  Why Join:

• Work on a major PingOne migration and identity modernisation program
• High-impact role with strong ownership across IAM delivery
• Exposure to global stakeholders and complex enterprise systems
• Opportunity to shape and improve identity and access processes
• Collaborative environment with strong technical leadership and support
• Clear pathway to grow within security and identity engineering

• How to apply:

  If this sounds like your next opportunity, please apply now or reach out for a confidential discussion.

Salesforce Technical/Solution Engineer

Location: Flexible across NSW | Hybrid working

Contract: Initial contract until 6 June 2027, with potential extension

Rate: $90-$105 per hour + super

Talent International is seeking an experienced Salesforce Technical/Solution Engineer for an initial six-month contract opportunity.

This role combines hands-on Salesforce development with solution engineering, supporting an established Salesforce Public Sector Solutions (PSS) platform.

The focus will be on platform stabilisation, delivering targeted enhancements and working closely with business stakeholders to identify and implement practical technical solutions.

We’re looking for someone who is equally comfortable developing Salesforce solutions and engaging with stakeholders to understand requirements and resolve technical challenges.

Key responsibilities

• Administer, configure and develop solutions within Salesforce Public Sector Solutions (PSS).

• Design, build and implement enhancements using Salesforce Lightning Web Components (LWC), Flows and Lightning Experience.

• Work closely with business stakeholders to understand requirements and translate them into practical technical solutions.

• Support the stabilisation, performance, security and ongoing improvement of the Salesforce platform.

• Develop, test and implement minor enhancements and API integrations.

• Establish and maintain development standards, documentation, coding practices and release management processes.

• Support deployment activities, source control and DevOps practices.

• Embed established platform governance processes, including security and user access management.

• Collaborate with internal teams and external vendors to resolve technical issues and deliver agreed outcomes.

About you

To be successful in this role, you will have:

• Demonstrated experience with Salesforce Public Sector Solutions (PSS) – essential.

• Strong hands-on Salesforce development and configuration experience.

• Proven experience developing solutions using Lightning Web Components (LWC) and Salesforce Flows.

• Salesforce certification such as Administrator, Platform App Builder or Platform Developer.

• Experience with Salesforce deployment, release management and DevOps practices.

• Experience designing and implementing API integrations.

• Strong technical problem-solving skills, with the ability to identify practical solutions without unnecessary customisation.

• Excellent stakeholder engagement skills and experience translating business requirements into technical outcomes.

• Ability to work independently and manage competing priorities while maintaining platform stability and security.

Highly desirable

• Salesforce Integration Architect or System Architect certification.

• Experience using Copado for Salesforce DevOps and release management, or similar tools.

• Experience supporting and enhancing newly implemented Salesforce environments.

What’s on offer?

• Initial contract until 6 June 2027, with potential extension.

• Competitive hourly rate of $90-$105 per hour + super.

• Flexible location across NSW.

• Hybrid working arrangements, with up to three days per week in an office and up to two days working remotely, where appropriate.

• Opportunity to contribute to the ongoing development, stability and improvement of an established Salesforce platform.

• A role offering a balance of hands-on technical delivery and business-facing solution engineering.

Apply now

If you’re an experienced Salesforce Developer or Technical/Solution Engineer with strong Salesforce Public Sector Solutions experience, we’d love to hear from you.

Apply now or contact Talent International for a confidential discussion.

Talent International is currently recruiting Business Advisory Support Officer to work for the NSW Government, based in Parramatta. This is 12 months contract the possibility of extension, paying between $79.90 to $92.79/hour + Super.

7 max hrs a day, 35 hrs per week

Location: Hybrid – 3 days in office, 2 days WFH

About the role

You will prepare management reports, budgets and forecasts, providing financial advice and analytical insights to support business performance and decision-making. You will also support the use of critical information systems and maintain accurate financial and systems data in line with corporate goals and Government objectives.

Key responsibilities

• Prepare and maintain performance reports and monthly forecasting models across business entities and cost centres.
• Identify and implement agreed improvements to reporting processes and financial analysis.
• Support the preparation of annual budgets and the allocation of funding.
• Prepare briefs, reports and papers addressing complex financial and related issues.
• Build productive relationships with stakeholders to support performance reporting and forecasting requirements.
• Provide analytical support for stakeholder enquiries, business case development and decision-making.
• Partner with stakeholders and teams to deliver finance initiatives that improve business performance.
• Support financial systems use and ensure the accuracy and integrity of financial data.

About you

To succeed in this role, you will bring:

• Advanced Microsoft Excel skills.
• Experience using financial systems such as SAP.
• Strong financial analysis, budgeting, forecasting and management reporting capabilities.
• The ability to communicate complex financial information clearly to a range of stakeholders.
• A collaborative approach and a focus on continuous improvement.
• Tertiary qualifications in Finance or a relevant field, or equivalent experience.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Employment Relations Manager

Location: Parramatta / Western Sydney

Contract: Initial contract until the end of February 2027, with possibility of further extension

Talent International is seeking an experienced Employment Relations Manager for an initial contract until the end of February 2027, with potential for further extension.

This position will lead an established HR Advisory function, providing expert advice on employment and industrial relations matters while supporting senior leaders with complex workplace issues, policy interpretation and organisational compliance.

We’re looking for someone who combines strong technical ER/IR expertise with a practical, collaborative approach to leadership and stakeholder engagement.

Key responsibilities

• Lead, mentor and develop a team of HR and Employment Relations professionals.

• Provide expert advice on complex employment and industrial relations matters, including the interpretation of industrial instruments, policies and procedures.

• Oversee employment relations case management, ensuring matters are managed consistently and appropriately.

• Prepare high-quality reports, submissions, correspondence and briefing notes for senior leadership.

• Build and maintain effective relationships with senior stakeholders, unions and external bodies.

• Partner with leaders across the organisation to support strategic HR initiatives and continuous improvement.

• Identify and manage employment-related risks, ensuring compliance with relevant legislation, policies and industrial obligations.

• Support the development and improvement of HR policies, procedures and advisory processes.

• Utilise HR systems, reporting and workforce data to identify trends and support informed decision-making.

About you

To be successful in this role, you will have:

• Extensive experience in Employment Relations, Industrial Relations or a senior HR Advisory position.

• Strong knowledge of employment legislation, industrial instruments, awards and enterprise agreements.

• Demonstrated experience leading and developing HR Advisory or ER/IR teams.

• Proven ability to manage complex employment relations cases, workplace disputes and sensitive employee matters.

• Experience engaging and negotiating with unions and senior organisational stakeholders.

• Excellent communication, negotiation, conflict resolution and stakeholder management skills.

• Strong analytical and problem-solving capabilities, with the ability to provide practical, commercially considered advice.

• Experience developing and implementing HR policies, procedures and continuous improvement initiatives.

• Relevant tertiary qualifications in Human Resources, Employment Relations, Law or a related discipline.

What’s on offer?

• Initial contract until the end of February 2027, with potential for further extension.

• Opportunity to lead and develop an HR Advisory function.

• Work closely with senior leadership on complex employment and industrial relations matters.

• Influence employment relations practices, policies and organisational improvements.

• A senior role offering a combination of strategic leadership and hands-on ER/IR responsibilities.

Apply now

If you’re an experienced Employment Relations professional who enjoys leading teams, navigating complex workplace matters and building strong stakeholder relationships, we’d love to hear from you.

Apply now or contact Talent International for a confidential discussion.

Senior SAP UAT Lead / Test Manager

6-Month Contract | Major SAP S/4HANA Transformation | Immediate Start

We are seeking an experienced SAP UAT Lead / Test Manager to join a large-scale, complex SAP transformation programme. This is a senior delivery role requiring extensive experience across multiple SAP implementations, with the ability to independently lead UAT planning and readiness across a highly integrated enterprise environment.

Key Responsibilities

• Own the end-to-end SAP UAT strategy, planning, scope and execution readiness.
• Develop detailed UAT plans covering business processes, dependencies, milestones and resources.
• Coordinate UAT across 250+ integrations and multiple business streams, including Finance, Procurement, Sales, Assets and Payroll.
• Manage test environments, data migration dependencies, business readiness and stakeholder engagement.
• Establish test management tools, reporting, governance and UAT entry/exit criteria.

Essential Experience

• Extensive SAP testing leadership experience across multiple large-scale SAP implementations.
• Strong SAP S/4HANA experience, ideally within complex enterprise transformations.
• Proven hands-on ownership of UAT planning, rather than solely SIT or test execution.
• Experience managing complex integrations, cross-functional dependencies and business stakeholders.
• Strong communication, planning and delivery leadership skills.

What’s on Offer

• Initial six-month contract.
• Major enterprise SAP transformation programme.
• Opportunity to take ownership of a critical UAT workstream.
• Competitive daily rate, commensurate with experience.
• Immediate start preferred.

Apply now if you have a strong track record leading UAT across complex SAP transformation programmes.

If you understand fund accounting and enjoy finding better ways to get things done, this role offers the opportunity to focus on change, automation and process improvement.

Our client, a global financial services organisation, is looking for someone to review fund accounting workflows, identify manual processes and work with technology teams to introduce practical improvements, including approved AI capabilities.

You’ll sit within Fund Accounting Operations, working closely with senior stakeholders and the change team. The role is primarily focused on change, with initial time spent learning the systems and client workflows, plus occasional BAU support when needed.

Responsibilities

• Map end-to-end fund accounting processes and identify bottlenecks, recurring exceptions and manual workarounds.

• Turn operational needs into clear requirements, process flows and test scenarios.

• Partner with technology teams to implement automation and incorporate approved AI tools into existing workflows.

• Ensure changes maintain strong controls, data quality and governance.

• Support UAT, production verification and rollout, including investigating issues and coordinating resolution.

• Update procedures, deliver walkthroughs and help operational teams adopt revised processes.

• Track the benefits of improvements, including time saved, fewer exceptions and reduced operational risk.

Requirements

• Strong understanding of the fund accounting lifecycle, including trade processing, security pricing, valuations, accruals, NAV and unit pricing.

• Experience in fund accounting, investment operations or business analysis/change within a relevant funds environment.

• Practical experience improving processes or supporting operational change through implementation.

• Strong analytical and Excel skills, with the ability to investigate issues and document clear requirements.

• Confidence working with operational teams, technology specialists and senior stakeholders.

• A proactive approach and willingness to question how existing processes could work better.

An experienced fund accountant looking to move further into change would suit this opportunity. We’re also interested in BAs and change analysts who understand fund accounting processes and can work confidently with operational specialists.

Experience with UAT, Australian unit trusts, superannuation, automation or AI tools would be valuable. You won’t be expected to develop AI solutions independently-technology partners will support the build.

Apply with your CV, highlighting your fund accounting knowledge and an example of a process improvement or change initiative you’ve delivered. If you want a confidential chat, please email me at alex.nguyen@talentinternational.com.

Talent International is currently recruiting for an APS6 Case Management Officer to work for one of our Federal Government clients at any of the office locations in NSW. The position is a 12-month contract with the possibility of extension. The role pays $60.26 per hour + Super.

7.6 hours per day and 38 hours per week

About the role

• Manage end-to-end case management activities, with appropriate manager input and oversight.
• Manage ART applications relating to reviewable decisions, including disability support plan and access decisions.
• Analyse complex matters, identify resolution options and obtain relevant information and advice.
• Apply alternative dispute resolution methods and advocacy skills in line with model litigant principles.
• Attend ART case conferences, conciliations and hearings.
• Prepare case management documents outlining resolution options and outcomes.
• Provide detailed technical, policy and operational advice to internal and external stakeholders.
• Assess and respond to urgent matters and risks affecting participants, the agency and scheme sustainability.
• Prepare participant plans that accurately reflect funded supports.

About you

To be successful, you will demonstrate:

• Experience interpreting and applying legislation, policy and operational frameworks.
• Experience managing complex or sensitive matters using sound judgement and effective stakeholder engagement.
• Strong case management skills, including managing competing priorities and meeting legislative and tribunal deadlines.
• Strong analytical, problem-solving and issues management skills.
• Highly developed written and verbal communication skills, including preparing executive briefs.
• The ability to work collaboratively and share knowledge, mentor colleagues or support capability development.
• Experience within disability, government, legal, administrative review, human services or a related sector.
• Knowledge of the NDIS will be highly regarded.

Desirable experience

• Familiarity with administrative law proceedings.
• Experience or qualifications in an allied health profession.
• Experience in insurance underwriting, actuarial work or claims management.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.