IT Support Specialist, Legal Technology

Permanent | Sydney CBD | Onsite

We are partnering with a leading Legal professional services organisation to recruit an experienced IT Support Specialist for their Sydney CBD office.

This is a hands-on support position working within a high-performing, professional environment, providing technical support across desktop, applications, hardware, meeting rooms and user administration.

Previous IT support experience within a law firm or legal environment is essential for this position.

The Role

You will provide responsive, high-quality technology support to users across the Sydney office, while collaborating with a broader global IT function.

Key responsibilities include:

* Provide Level 1 and Level 2 desktop and application support to end users
* Troubleshoot hardware, software, network and connectivity issues
* Support Microsoft 365, Windows, Active Directory and Exchange environments
* Provide support across legal-specific applications and document management systems
* Set up and configure laptops, desktops, mobile devices and other hardware
* Manage user accounts, permissions, onboarding and offboarding activities
* Support meeting room and audio-visual technology
* Diagnose technical issues and escalate where appropriate
* Maintain accurate documentation and contribute to ongoing improvements across the IT environment
* Deliver a high standard of customer service to users at all levels of the organisation

About You

To be successful, you will bring:

* Previous IT support experience within a law firm or legal environment, essential
* Experience providing technical support
* Strong knowledge of Microsoft 365 and Windows environments
* Experience with Active Directory and Exchange
* Exposure to legal technology and applications, such as document management, PDF, document comparison or email management platforms
* Strong troubleshooting skills across hardware and software
* Excellent communication and stakeholder management skills
* A polished, service-focused approach suited to supporting professionals in a fast-paced environment
* The ability to prioritise competing requests and confidently manage issues through to resolution

Why Consider This Opportunity?

This is a great opportunity for someone already working within legal IT who wants to join a sophisticated, well-established environment with exposure to a broader global technology team.

You’ll be joining a collaborative IT function where quality of service is highly valued, with the opportunity to deepen your experience across specialist legal technology and enterprise systems.

Location: Sydney CBD
Employment: Permanent, full-time
Working arrangement: Office-based

If you have hands-on IT support experience within a law firm or legal environment and are interested in hearing more, please apply or get in touch for a confidential discussion.

Solution Architect – Integration

12-Month Contract | Sydney | ASAP Start

An exciting opportunity is available for an experienced Solution Architect – Integration to join a major enterprise technology transformation program.

This role will take ownership of the integration architecture across complex, business-critical systems, designing secure, scalable and reliable solutions that connect modern cloud platforms, SaaS solutions and legacy applications.

What you’ll be doing

• Design AS-IS and TO-BE integration architectures across major technology projects.
• Design integration solutions using APIs, messaging, event-driven architecture and system integration patterns.
• Develop key architecture artefacts including SADs, ADRs, HLDs and LLDs.
• Provide expert advice across integration technology, data architecture, modelling and integration best practices.
• Translate functional and non-functional business requirements into practical technical solutions.
• Work closely with Solution Architects, Developers, Business Analysts, Testers and other technical teams.
• Engage with external vendors and act as a lead technical representative on integration solutions.
• Ensure solutions meet enterprise architecture, cyber security, privacy and operational requirements.

What we’re looking for

• 8+ years’ experience designing integration solutions and application architecture.
• 5+ years’ experience with MuleSoft or an equivalent integration platform.
• Strong experience across iPaaS, API Gateways, ETL, ESB, REST and JSON.
• Extensive knowledge of integration patterns including synchronous/asynchronous messaging, event streaming, batch integration, point-to-point integration and data synchronisation.
• Strong experience designing API-led, messaging and event-driven architectures.
• Experience with IBM MQ, Azure Integration Services, AWS Integration Services or equivalent.
• Experience with Kafka, Confluent or similar event-streaming technologies.
• Experience working within CI/CD and DevSecOps environments.
• Exposure to large-scale programs valued at $10M+, with government experience highly regarded.
• Excellent stakeholder management, communication and influencing skills.

Eligibility

Applicants must be an Australian Citizen, Australian Permanent Resident, or New Zealand Citizen with a current New Zealand passport. The successful candidate will also be required to undertake relevant pre-employment checks, including a National Police Check and Baseline National Security Clearance.

If you’re a senior Integration Architect with strong MuleSoft, API and event-driven architecture experience and enjoy working on large, complex technology transformation programs, we’d love to hear from you.

Apply now for a confidential discussion.

Talent International is currently recruiting Guardianship Administration and Support Officer to work for the NSW Government, based in Sydney. This is a contract till Feb 2026, with the possibility of extension, paying $45.01 per hour + Super.

7 hours per day/ 35 hours per week

Start Date: ASAP

About the role

This role provides administrative, coordination and customer support to Guardians, helping them manage guardianship matters efficiently and deliver positive outcomes for people with reduced decision-making capacity.

You will assist with records, documents, enquiries, stakeholder follow-up and day-to-day coordination to ensure guardianship matters progress in a timely, organised and accountable way.

Key responsibilities

• Maintain accurate customer records, update information systems and manage documents and files.
• Assist with gathering information, requesting documents and following up with service providers and stakeholders.
• Respond to customer enquiries and provide day-to-day administrative support to Guardians.
• Prepare, collate and distribute correspondence, reports and other documents.
• Liaise with service providers, NSW Health, aged care providers, NDIS providers, family members and other relevant stakeholders.
• Assist with diary coordination, meeting arrangements, follow-up tasks and competing team priorities.
• Work closely with Guardians, administration staff and managers to support effective team operations.
• Identify practical workflow improvements and participate in team meetings and training.

About you

To be successful, you will have experience in administration, community services, disability, health, aged care, social services, legal administration or a similar area. You will be organised, customer-focused and comfortable working in a complex service environment.

You will also have:

• Strong administration and coordination skills.
• Experience maintaining accurate records and using information systems.
• Professional communication skills and the ability to work respectfully with a range of stakeholders.
• A current driver’s licence, if required for operational needs.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Level 2 Applications Support Analyst – Local Government

We’re looking for an experienced Level 2 Applications Support Analyst to join a busy Local Government ICT environment and provide hands-on support across a broad portfolio of corporate applications.

This is a casual opportunity, providing operational support while an existing team member is on extended leave. You’ll be responsible for troubleshooting application issues, managing user access, monitoring system performance and ensuring users receive responsive, high-quality technical support.

Previous Local Government/Council applications support experience is required for this role.

Key Responsibilities

• Provide Level 2 support, maintenance and troubleshooting across Council’s corporate applications.

• Investigate, diagnose and resolve application incidents and technical issues.

• Manage user accounts, access and permissions, ensuring appropriate and secure access.

• Monitor application and system performance and proactively identify issues.

• Manage and prioritise service desk tickets in line with agreed SLAs.

• Work with technical SMEs and other ICT teams to resolve complex application issues.

• Maintain accurate technical documentation, including issues, solutions and system information.

• Support application changes, enhancements and continuous improvement initiatives.

• Assist with incident, problem and change management activities.

• Provide high-quality customer service to technical and non-technical users.

About You

You’ll be an experienced Applications Support professional who understands the systems, processes and operating environment of Local Government and can quickly step in and provide effective Level 2 support.

You will bring:

• Demonstrated Level 2 Applications Support experience within a Local Government/Council environment.

• Strong experience supporting and maintaining corporate applications and business systems.

• Hands-on troubleshooting, incident investigation and problem-solving experience.

• Experience managing user accounts, access and permissions.

• Experience monitoring and maintaining business-critical applications.

• Knowledge of incident, problem and change management processes.

• Experience working with ICT service management and ticketing systems.

• Knowledge of technologies such as Microsoft 365, Windows 10/11, Citrix, Active Directory and cloud-based environments.

• Experience supporting systems such as ERP, GIS, EDRMS, property/land information, customer request or facilities management systems will be highly regarded.

• Strong analytical and problem-solving skills with the ability to manage multiple requests within agreed service levels.

• Strong communication and customer service skills.

• A good understanding of ICT security requirements.

This is a great opportunity for an experienced Council Applications Support professional looking for a hands-on role within an established Local Government ICT team.

Talent International is currently recruiting for an APS6 Software Engineer to work for one of our Federal Government clients at one of its multiple office locations across NSW. The position is 12-month contract with the possibility of extension. The role pays $800 to $1000 per day + Super.

7.5 hours per day and 37.5 hours per week

Security clearance: Baseline minimum; NV1 preferred

About the role

As an APS6 Software Engineer, you will deliver complex software solutions and provide technical leadership within a collaborative Agile delivery environment. You will be responsible for developing secure, accessible and high-quality applications, APIs and integrations that support critical business outcomes.

Working under broad direction, you will collaborate with business stakeholders, technical teams, Business Analysts, Project Leads and QA teams to solve complex problems and deliver practical, fit-for-purpose solutions.

Key responsibilities

• Design, develop and implement applications, systems, APIs and integrations.
• Build and maintain CI/CD pipelines, infrastructure and containerised applications.
• Develop Infrastructure as Code using Terraform and deploy applications to Kubernetes environments.
• Produce and maintain technical design and development documentation.
• Participate in code reviews to maintain development quality and coding standards.
• Ensure all software meets required security, accessibility and architectural standards.
• Work closely with QA teams to implement early and effective test coverage through a shift-left approach.
• Collaborate with project teams to resolve technical issues and deliver viable solutions.
• Contribute to Agile ceremonies and support continuous improvement across the software development lifecycle.
• Deliver pragmatic, value-for-money solutions aligned with business needs.

Essential skills and experience

• Experience building complex APIs using Golang and/or JavaScript/TypeScript, including REST and GraphQL architectural patterns.
• Strong AWS cloud infrastructure experience, including Infrastructure as Code using Terraform.
• Experience building containerised applications using Docker, Kubernetes and Helm.
• Strong React and TypeScript development experience, including reusable components, state management, API integration and troubleshooting.
• Experience developing accessible web applications in line with WCAG 2.2A standards.
• Expertise in DevOps practices, including creating CI/CD pipelines using GitHub or GitLab.
• Experience with tools such as Artifactory and HashiCorp Vault.

Desirable skills and experience

• Mobile application development experience using React Native or similar frameworks.
• Database deployment and administration experience with PostgreSQL and MySQL.
• Experience across the full SDLC, including technical design, development, deployment, code review and long-term application support.
• Experience writing automated unit, component, integration and functional tests.
• Experience working closely with QA teams to support integration and end-to-end testing.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS5 Finance Officer to work for one of our Federal Government clients at Surry Hills. The position is contract role till Dec with the possibility of extension. The role pays $55.24 per hour + Super.

7.6 hours per day and 38 hours per week

About the role

The APS5 Finance Officer will support the delivery of finance and operational services within a busy team environment. You may provide day-to-day guidance to junior team members, assist with setting priorities and manage a range of moderately complex finance enquiries.

You will work closely with internal stakeholders, suppliers and shared service providers to ensure invoices, payments and finance-related requests are processed accurately and on time.

Key responsibilities

• Quality assure and process bulk vendor and payment upload requests.
• Maintain relevant documentation, registers, reports and tracking spreadsheets.
• Coordinate, monitor and resolve outstanding Accounts Payable invoices.
• Respond to and resolve Finance Service Desk queries.
• Prepare weekly outstanding invoice reports and follow up overdue invoices.
• Conduct daily checks for potential duplicate invoices.
• Liaise with business areas, suppliers and service providers regarding outstanding payments.
• Investigate and resolve eInvoice processing issues.
• Support grant review and processing activities.
• Coordinate approvals and processing of Direct Payment Requests.
• Investigate and resolve unmatched goods receipts.

Essential criteria

• Background in Finance, Accounts Payable, Accounts Receivable and/or credit card management.
• Intermediate Microsoft Excel skills.
• Strong customer service and stakeholder engagement skills.
• Sound understanding of government procurement and goods receipting processes.

Desirable criteria

• Experience working with a shared services provider.
• Experience using SAP.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Senior Oracle DBA – Azure Cloud Migration

Sydney location | Ongoing contracts | Competitive market rates

• Join a major Oracle-to-Azure cloud migration program
• Multiple contract opportunities available
• Work with Oracle 19c, Exadata, RAC and cloud technologies

A large NSW Government department is seeking experienced Senior Oracle DBAs to join a significant cloud transformation program.

You will provide hands-on technical expertise across the migration of complex Oracle database environments from on-premises infrastructure to Microsoft Azure, while supporting the performance, security and availability of the broader database environment.

Key responsibilities

• Administer and support Oracle Database 19c within Exadata RAC environments
• Support the migration of Oracle databases from on-premises infrastructure to Azure
• Deploy, manage and tune Oracle Autonomous Database environments
• Configure and maintain Data Guard and RMAN solutions for backup, recovery and disaster recovery
• Perform database migrations using Oracle Data Pump
• Monitor database environments using Oracle Enterprise Manager
• Troubleshoot performance issues and optimise database availability and resource utilisation
• Develop Linux shell scripts to automate routine DBA activities
• Support Oracle security, auditing, encryption and Data Safe implementation
• Work with Azure infrastructure, networking, availability zones and DNS services

To be successful, you will bring:

• Extensive hands-on experience as a Senior Oracle DBA in complex enterprise environments
• Strong Oracle Database 19c, Exadata and RAC expertise
• Proven experience delivering Oracle database migrations
• Experience with Oracle Autonomous Database
• Strong knowledge of Data Guard, RMAN and Data Pump
• Advanced Linux and shell-scripting capability
• Experience with database performance tuning, troubleshooting and optimisation
• Strong Oracle Enterprise Manager experience
• Knowledge of Oracle security best practices, auditing, encryption and Data Safe
• Exposure to Microsoft Azure cloud environments and networking

Experience with Oracle Zero Downtime Migration (ZDM) and Oracle GoldenGate will be highly regarded.

Why apply?

This is an excellent opportunity to join a high-profile government transformation program and work on a complex, large-scale Oracle cloud migration rather than a purely BAU DBA engagement.

The roles offer ongoing contracts, competitive market rates and a Sydney-based working arrangement.

Apply now with your latest CV for a confidential discussion.

Talent International is currently recruiting for an EL1 Mobile Developer to work for one of our Federal Government clients at one of its multiple office locations across NSW. The position is 12-month contract with the possibility of extension. The role pays $1100 to $1250 per day + Super.

7.5 hours per day and 37.5 hours per week

Must be able to obtain Negative Vetting Level 1

About the role

As an EL1 Mobile Developer, you will deliver complex, high-quality mobile solutions in a collaborative Agile environment. You will work closely with business stakeholders, technical teams, Business Analysts, Project Leads and QA teams to design, build, deploy and support mobile applications, systems and integrations.

This role requires strong technical judgement, a proactive approach to problem-solving and the ability to manage stakeholder relationships effectively.

Key responsibilities

• Design, build, deploy and support mobile applications, systems and integrations.
• Develop secure, accessible and high-performing mobile solutions.
• Ensure solutions align with architectural principles, integration best practice and documentation standards.
• Collaborate with business stakeholders and technical teams to deliver fit-for-purpose outcomes.
• Participate actively in Agile ceremonies, code reviews and quality assurance activities.
• Work with QA teams to support early test coverage through a shift-left approach.
• Resolve technical issues with cross-functional teams.
• Deliver pragmatic, value-for-money solutions that meet business needs.

Essential experience

• Extensive experience developing and releasing Android and iOS applications using React Native and TypeScript, ideally with Expo.
• Experience bridging React Native applications to native layers using Kotlin, Java, Swift and Objective-C, preferably through Expo modules.
• Strong experience maintaining quality across large and complex codebases.
• Experience developing accessible mobile applications in line with Apple, Google and WCAG 2.1 accessibility standards.
• Ability to develop automated unit, component, integration and functional tests.
• Experience working closely with QA teams on integration and end-to-end testing.
• Experience integrating mobile applications with back-end APIs using REST and GraphQL, including authentication and performance-monitoring services.
• Experience converting UI designs into mobile components and partnering with UI/UX designers.

Desirable experience

• Experience using AI tooling and spec-driven development practices.
• DevOps experience, including CI/CD pipelines using GitHub, Artifactory and HashiCorp Vault.
• Back-end development experience using technologies such as Golang, JavaScript or TypeScript.
• Experience with Docker, Kubernetes and Helm.
• Experience across the full SDLC, including technical design, deployment, code reviews and long-term support.
• Willingness to participate in an after-hours on-call roster where required.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting Operational Contract Officer to work for the NSW Government, based in Milsons point & Parramatta. This is a contract till end of Dec, with the possibility of extension, paying between $330 to $500 per day + Super.

8 hours per day/ 40 hours per week

Start Date: ASAP

Working arrangement:

• Tuesday and Wednesday: Milsons Point
• Thursday: Parramatta
• Monday and Friday: Work from home

About the role

A new emergency team has been established to respond to the fuel price crisis and its impact on contractors and suppliers across NSW. The team is responsible for processing and validating fuel surcharge claims across approximately 10-15 panels and contracts.

This is a high-volume, fast-paced role with a significant backlog, suited to an intermediate-level contract administration professional who can learn quickly and work independently.

Key responsibilities

• Support the preparation and coordination of operational contract activities.
• Review contract-related information and liaise with service providers to obtain accurate and timely documentation.
• Assist with the review, signing and return of contracts.
• Provide advice, information and reports to contract managers, including emerging trends, forecasts and risks.
• Participate in meetings with service providers and internal stakeholders.
• Maintain accurate contract records, documentation and systems throughout procurement and transition phases.
• Draft correspondence and responses for transport service providers and internal business areas.
• Identify opportunities to improve contract processes and support implementation of efficiencies.

About you

You will ideally have:

• Previous contract administration or contractual experience.
• Experience processing claims and applying eligibility or validation criteria.
• Strong attention to detail and ability to manage high-volume work.
• A proactive attitude, strong work ethic and ability to work independently.
• Government experience is desirable but not essential.
• Relevant qualifications, such as an associate diploma or certificate qualification, supported by relevant experience.

Systems experience

Experience with the following systems is desirable:

• SAP – claim checking, processing and receipting
• Excel – including pivot tables and intermediate to advanced functions
• Objective – document management
• CM21 – contract management

Training and onboarding will be provided. Direct fuel surcharge experience is not required, as this is a relatively new process.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

We’re looking for experienced Instructional Designers to join a large-scale transformation program within a major Australian organisation.

These are hands-on roles for Instructional Designers who can take ownership of learning solutions from initial requirements through to design and development. You’ll work closely with SMEs, Change Leads and business stakeholders to turn complex process and system changes into practical, engaging learning content.

Responsibilities

• Design and develop engaging digital and self-paced learning solutions.
• Create learning materials from scratch using Articulate 360, Rise, Storyline and Adobe Creative Cloud.
• Develop eLearning modules, videos, simulations, Quick Reference Guides, learning bites and other supporting materials.
• Work with SMEs and stakeholders to understand learning requirements and translate complex information into clear, practical content.
• Support learning initiatives relating to business, process and technology change.
• Manage your own deliverables and work independently within a large transformation program.
• Explore opportunities to use AI tools to support and improve learning design and content development.

Requirements

• Strong experience as an Instructional Designer / Learning Designer, ideally within a large and complex organisation or Financial Services or Banking sector.
• Hands-on experience with Articulate 360, Rise and/or Storyline.
• Experience using Adobe Creative Cloud / Adobe Suite to create learning content.
• Strong end-to-end instructional design capability and the ability to build learning materials from the ground up.
• Experience developing a variety of digital learning assets.
• Strong stakeholder engagement and communication skills.
• Comfortable working independently and managing multiple priorities.
• Experience supporting large transformation, system implementation or change programs would be highly regarded.
• Financial services experience is beneficial but not essential for all positions.

If you’re an experienced Instructional Designer who enjoys being hands-on with content development and working on large-scale transformation, we’d love to hear from you. PLease reach out to me at alex.nguyen@talentinternational.com

• Inside Sales Team Leader
• ~$150k OTE
• Western Sydney location
• Monday to Friday, 8:00am-5:00pm.

Our client is a growing technology business providing software-led products and services across industries including construction, mining, property, utilities, water and solar farms.

The business experienced strong growth last financial year and is continuing to evolve towards a software and subscription-based model, with significant investment in technology and AI. Operating more like a start-up than a traditional corporate, the business offers a high-energy environment where ideas move quickly and employees can influence its continued growth.

The role

This is a player-coach opportunity for an experienced Inside Sales professional who is ready to step into, or is currently leading a small team while remaining hands-on with customers and sales activity.

You will initially manage and coach one graduate, with plans to expand the team to two, while qualifying warm leads, managing the pipeline and progressing more complex opportunities. The role works closely with Marketing and focuses heavily on following up campaigns and existing customer opportunities rather than relying solely on cold calling.

Key responsibilities

• Coach, support and develop a growing Inside Sales team.
• Qualify approximately five to seven warm leads each week.
• Manage sales pipelines, follow-ups and opportunities through HubSpot.
• Contact customers following EDM and broader marketing campaigns.
• Maintain consistent outbound activity while managing more complex deals.
• Stay across evolving products, technology and AI-enabled solutions.
• Contribute towards team, Australian and New Zealand sales targets.

Skills and experience

• Strong Inside Sales, lead management and pipeline management experience.
• Previous team leadership experience or the capability to step into leadership.
• Hands-on HubSpot experience.
• Experience within software, SaaS or a subscription-based business is highly regarded.
• Comfortable balancing coaching responsibilities with personal sales targets.
• High energy, disciplined and consistent in completing outbound activity.
• Strong customer service focus with a genuine interest in helping customers.
• Comfortable working in a fast-paced business where priorities and product roadmaps can change.

Benefits and additional information

• Clear progression into BDM, Product Management or further leadership roles.
• Opportunity to build and shape a growing Inside Sales team.
• Exposure to AI, software and subscription-based products.

If this role sounds like you please APPLY NOW!

Our client

Our client is a growing technology business providing software-led products and services across industries including construction, mining, property, utilities, water and solar farms.

The business experienced strong growth last financial year and is continuing to evolve towards a software and subscription-based model, with significant investment in technology and AI. Operating more like a start-up than a traditional corporate, the business offers a high-energy environment where ideas move quickly and employees can influence its continued growth.

The role

This is a player-coach opportunity for an experienced Inside Sales professional who is ready to step into, or is currently leading a small team while remaining hands-on with customers and sales activity.

You will initially manage and coach one graduate, with plans to expand the team to two, while qualifying warm leads, managing the pipeline and progressing more complex opportunities. The role works closely with Marketing and focuses heavily on following up campaigns and existing customer opportunities rather than relying solely on cold calling.

Key responsibilities

• Coach, support and develop a growing Inside Sales team.
• Qualify approximately five to seven warm leads each week.
• Manage sales pipelines, follow-ups and opportunities through HubSpot.
• Contact customers following EDM and broader marketing campaigns.
• Maintain consistent outbound activity while managing more complex deals.
• Stay across evolving products, technology and AI-enabled solutions.
• Contribute towards team, Australian and New Zealand sales targets.

Skills and experience

• Strong Inside Sales, lead management and pipeline management experience.
• Previous team leadership experience or the capability to step into leadership.
• Hands-on HubSpot experience.
• Experience within software, SaaS or a subscription-based business is highly regarded.
• Comfortable balancing coaching responsibilities with personal sales targets.
• High energy, disciplined and consistent in completing outbound activity.
• Strong customer service focus with a genuine interest in helping customers.
• Comfortable working in a fast-paced business where priorities and product roadmaps can change.

Benefits and additional information

• Salary: $100,000-$120,000 plus super + coms, depending on experience.
• Quarterly coms of approximately $2,000.
• Clear progression into BDM, Product Management or further leadership roles.
• Opportunity to build and shape a growing Inside Sales team.
• Exposure to AI, software and subscription-based products.
• Seven Hills location.
• Monday to Friday, 8:00am-5:00pm.
• Five days per week in the office.