Collections Strategy Manager / Campaign Manager

📍 Parramatta, NSW

🕐 Full Time | Onsite

Talent International is partnering with a professional services organisation based in Parramatta to recruit an experienced Collections Strategy Manager / Campaign Manager to drive performance across contingent debt and PDL portfolios.

This role sits within collections strategy and portfolio performance rather than traditional marketing. You will design and optimise customer contact and recovery strategies across multiple communication channels to improve engagement, repayment outcomes and portfolio performance.

This opportunity suits someone with experience in collections strategy, campaign management within a contact centre environment, credit operations or portfolio analytics who enjoys using data to drive measurable improvements.

The Role

As the Collections Strategy Manager / Campaign Manager, you will develop and optimise collections and communication strategies across multiple credit portfolios.

Working closely with operations, data and technology teams, you will analyse portfolio behaviour, refine contact strategies and drive improved recovery outcomes while ensuring all activities meet regulatory and compliance requirements.

Key Responsibilities

Collections & Contact Strategy

• Develop and implement collections and communication strategies across debt portfolios
• Optimise channel mix and sequencing across SMS, email, outbound and digital channels
• Design compliant messaging and customer communication journeys
• Identify performance gaps and implement strategy improvements

Data & Performance Insights

• Analyse portfolio and campaign performance using Power BI, Excel, SQL, Databricks and Genesys
• Identify trends and translate insights into actionable strategy changes
• Build reporting and dashboards to monitor performance and inform decision making

Stakeholder Collaboration

• Work closely with Operations, Portfolio Managers, Client Services, Data and Technology teams
• Lead campaign planning sessions and support delivery of contact strategies across channels

Risk & Compliance

• Ensure all strategies and communications meet regulatory and compliance requirements
• Maintain strong governance and responsible collections practices

About You

You will bring experience in collections strategy, customer contact strategy, credit operations or portfolio performance management within a regulated environment.

Key skills include:

• Experience in financial services, credit, collections, utilities or similar industries
• Strong analytical capability and ability to interpret data
• Experience with Power BI, Excel, SQL or similar reporting tools
• Background designing or managing customer communication or collections campaigns
• Strong stakeholder management and collaboration skills
• Understanding of Debt Collection Guidelines, privacy regulations and compliance frameworks (desirable)

Why Apply

• Strategic role with ownership of collections campaign performance
• Opportunity to work with a well-established professional services organisation
• Collaborative and high-performing team environment
• Strong focus on continuous improvement and capability development
• Competitive salary package and onsite benefits

If you are experienced in collections strategy, portfolio analytics or credit operations and are looking to drive meaningful improvements in portfolio performance, we encourage you to apply.

Talent International, a leading Australian recruitment firm, have been engaged by a globally recognised leader in the entertainment and music industry. We are seeking a Senior Financial Accountant – Operations to join their Sydney finance team.

Role Title: Senior Financial Accountant – Operations

Opportunity: Permanent

Location + WFH Flexibility: Woolloomooloo (City Fringe) – Monday to Thursday in office, Friday work from home (half day)

Salary: $110,000 – $130,000 + Super + 10% Bonus

Role Details:

* Own the relationship with the offshore Shared Services Centre, including service delivery oversight and quality improvement

* Review journals, reconciliations and outputs prepared by offshore and onshore finance teams

* Support month-end close and ensure accuracy and integrity of financial records

* Oversee revenue, inventory, intercompany and balance sheet reconciliations

* Support implementation of SOX controls and finance governance frameworks

* Identify opportunities for process simplification, automation and efficiency improvements

* Mentor and uplift junior accountants within the team

* Support internal and external audit processes

This role sits within a transforming finance function and will play an important part in strengthening standards, improving processes and supporting finance operations as the business prepares for future growth initiatives.

Candidate Profile:

* Ideally 5-6 years total experience

* Big 4 audit background preferred (minimum ~3-4 years)

* Industry experience as a Senior Accountant strongly preferred

* Strong technical accounting capability

* Experience working within corporate or large enterprise finance environments

* Strong stakeholder management and communication skills

* SAP experience preferred

What Success Looks Like:

* Acting as a key escalation point for technical and operational finance questions

* Uplifting standards and coaching junior team members

* Improving efficiency and quality of finance processes

* Building strong working relationships with the Shared Services Centre and global finance stakeholders

Culture & Environment

The finance team operates within a collaborative and supportive environment. The successful candidate will be someone who can raise standards while maintaining a positive and constructive team culture.

The business is currently undergoing several transformation initiatives, including improvements to finance processes, automation opportunities and broader operational enhancements.

Benefits

* Short Fridays – finish at 1pm every Friday

* Hybrid flexibility – Friday work from home

* 2 additional well-being days per year

* 5 gifted days leave over Christmas

* Up to 30% off award-winning restaurants and accommodation

* Lifestyle benefits including gym memberships and dry-cleaning services

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume.

For more information or a confidential discussion please contact Sienna Coate Thompson at Talent International

📧 sienna.coatethompson@talentinternational.com

A leading Australian Financial Services provider is seeking a Cloud Architect with strong GCP engineering experience to join their Infrastructure Architecture team on an initial six-month contract (with strong extension potential).

Working across multiple business units and locations, you’ll design target-state cloud architecture and establish new foundational reference architectures, lead technical workshops, and guide engineering teams on GCP best practices. This is a hands-on role requiring both strategic architecture thinking and practical cloud engineering expertise.

Key Responsibilities:

• Design high-level GCP architectures aligned to enterprise guardrails and security standards
• Establishing new foundational reference architectures and helping shape GCP cloud architecture, landing zones and implementing best practice
• Contribute to architecture decisions, costing and project estimates
• Facilitate technical workshops with stakeholders across the business
• Provide technical leadership to engineering teams

Essential Requirements:

• Tertiary qualifications combined with GCP certification (AWS will also be considered)
• Proven Cloud Architect experience in large, complex environments (Financial Services highly regarded)
• Strong hands-on GCP engineering background (Compute Engine, GKE, Cloud SQL, networking)
• Excellent stakeholder management and communication skills
• Ability to influence technical decisions at senior levels

What’s on Offer:

• Competitive daily rate
• Hybrid working: 2-3 days in office, remainder WFH
• High likelihood of extension

Interested? If so apply now to be considered!

• Head of Social
• Sydney CBD based with flexibility
• $190,000 + annual 10% bonus

Australia’s number one beauty brand is putting social at the centre of how it builds brands and drives growth. With multiple beauty brands under its umbrella and aggressive growth plans underway, the business is looking for a Head of Social to lead the function end-to-end.

You’ll sit at the centre of campaigns, launches, creators, retailers and culture – you’ll own how social shows up across every brand under your guidance, market and moment. If you thrive in fast-moving environments, love ambiguity, and want real influence, this is the role for you!

The Opportunity:

As Head of Social, you’ll own strategy, leadership and execution across a portfolio of leading beauty brands. You’ll lead small, sharp social teams, partner closely with brand, performance and retail marketing, and work with best-in-class agencies to bring bold, social-first ideas to life.

This is a hands-on leadership role: you’ll set the vision, but you’ll also be in the work – shaping content, guiding creators, and pushing campaigns live at speed.

What You’ll Be Responsible For:

• Own and lead social strategy across multiple beauty brands
• Running the social function day-to-day
• Translate brand ambition into social-first ideas, campaigns and always-on content
• Lead, mentor and develop social talent across brands
• Drive major launches, cultural moments and retail-led social activations
• Partner closely with Brand Managers, Performance Marketing and Retail Marketing
• Oversee and collaborate with external creative, social and PR agencies
• Support global expansion, working with global teams
• Be present – at shoots, events, retailer activations and campaign moments

Who This Is For:

You’re a senior social strategist who knows how to build brands up. You’re comfortable owning big decisions, juggling multiple brands, and moving without perfect information. You’re not precious – you care more about impact than polish, and you love the energy of fast growth.

You’ll Likely Bring:

• Proven senior experience in social strategy (brand or agency side)
• Strong agency background highly regarded
• Experience managing multiple brands or accounts simultaneously
• A deep understanding of content, creators, platforms and culture
• Confidence leading teams and influencing senior stakeholders
• Passion for beauty, consumer products and brand storytelling
• A bias for action – you move fast and figure it out

Culture & Ways of Working:

• Startup mentality, even at scale
• High trust, high accountability, very collaborative
• Deeply embedded, “we’re in this together” culture
• Opportunity for international and domestic travel (including New York)

If this role sounds like you, please APPLY NOW!

AI and Digital Enablement Analyst
Location: Sydney
Job Type: Full-time
Salary: upto130,000 Package
Start Date: As soon as possible

Position Summary

This is a national AI/ Digital enablement role responsible for driving the adoption, capability uplift and use of AI and digital technologies to shape how 2,000 people work in the AI era. This is a national role responsible for turning AI strategy into real behaviour change across seven service lines. You will build the networks, programs and capability frameworks that make AI adoption stick at scale.

What you will own

1. Enterprise AI adoption at scale, leading the national rollout of M365 Copilot, Power Platform and AI tools through a high impact Champions Network and Communities of Practice.
2. Digital capability uplift, designing structured learning pathways, bootcamps and workshops that build genuine digital fluency across the firm.
3. Program leadership, translating strategic direction into clear enablement plans, measurable adoption outcomes and consistent national delivery.

What you will lead

1. A Technology Adoption Specialist, providing coaching, direction and quality oversight.
2. A national Champions Network embedded across divisions, reducing reliance on central IT and accelerating peer-led adoption.
3. Cross divisional engagement with senior leaders, shaping tailored adoption plans aligned to client delivery.

What you bring

1. 3+ years in technology adoption, change, digital enablement or learning in a corporate or professional services environment.
2. Previous experience managing Microsoft 365, Copilot and Power Platform.
3. Prior consulting background
4. Experience building communities of practice or champion networks at scale.
5. Confidence facilitating workshops with senior stakeholders and translating strategy into structured programs that deliver measurable results.
6. Strong commercial judgement, clear writing, and the ability to operate independently in a national role.
7. Experience working across multiple business units or divisions with competing priorities.
8. Ability to work independently and translate strategic direction into structured programs without close supervision.

You will not set AI strategy or governance. You will make it work in practice.

If you are energised by scaling behaviour change, building digital capability and leading from the front in AI adoption, this is your opportunity to define how a national firm works in the next decade.

Only applicants with full Australian work rights and previous experience with generative AI experience will be contacted.

How to Apply

Apply now for a chat & somebody from Talent will contact you!

Commercial Support Officer
Sydney, NSW
NV1 Clearance Required

A leading defence consultancy is seeking a Commercial Support Officer to support one of Defence’s systems program offices through the structured phase-out of an existing In-Service Support Contract and transition to a new contractual arrangement.

This role is critical in ensuring continuity of support, compliance with Defence procurement policy, and a seamless handover to the incoming contract. You’ll provide commercial expertise to manage phase-out activities, mitigate risk, and uphold Defence standards throughout the transition.

Location and travel
Based in Sydney, NV1 Clearance Required
After the first two weeks onsite in Sydney CBD, hybrid working arrangements may be considered

Key responsibilities

Contract phase-out activities
Review and confirm all obligations under existing ISSCs
Manage the phase-out plan in line with Defence procurement guidelines
Oversee contract closure activities including final invoices, deliverables, stocktakes, disposals, and performance reporting
Ensure compliance with Commonwealth Procurement Rules and the Defence Contracting Framework

Transition activities
Support the development of transitional arrangements into the new contract
Facilitate knowledge transfer between outgoing and incoming contractors
Draft and review transitional documentation, including novation agreements, schedules, stocktakes, and disposals
Identify and mitigate commercial risks during transition

Stakeholder engagement
Liaise with internal Defence stakeholders, contractors, and suppliers
Provide regular updates and reporting to senior leadership
Chair meetings and prepare and distribute minutes

Deliverables
Phase-Out Plan, Transition Plan, and supporting schedules
Closure checklist
Risk register for phase-out and transition
Transition support documentation, including handover notes and contractual amendments
Procurement documentation
Action registers

Please note, we can only consider candidates with NV1 clearance, clearance is mandatory.

Talent International is currently recruiting for an HR Business Partner / People Consultant x 2 to join our client’s team based in Ultimo. The position is a 4-month contract role with the possibility of extension. The role pays $550 per day + Super.

7.6 hours per day and 38 hours per week

About the Role

The People Consultant provides Tier 2 operational HR partnering and case management support to leaders and staff across assigned client groups. You will ensure the consistent, timely, and compliant application of policies, procedures, and enterprise agreements while delivering trusted advice across the employee lifecycle.

Working closely with Client Services, Strategic Business Partners, and specialist Centres of Excellence (Workplace Relations, Reward, Talent Acquisition, Learning & OD, and Health, Safety & Wellbeing), you will play a key role in managing people matters, supporting workforce initiatives, and building leadership capability.

Key Responsibilities

• Manage end-to-end employee case management across the employee lifecycle.
• Provide practical HR and workplace relations advice on performance, conduct, and employee concerns.
• Interpret and apply enterprise agreements, employment legislation, and organisational policies.
• Act as a trusted operational partner to client groups and key stakeholders.
• Support managers with low-to-moderate workplace investigations, escalating complex matters where required.
• Coach leaders in effective performance management and difficult conversations.
• Support recruitment activities, role evaluations, and remuneration advice in line with job architecture frameworks.
• Provide advisory support during organisational change, including consultation and redeployment.
• Maintain accurate case records and manage complaints through HR systems, ensuring confidentiality.
• Contribute to continuous improvement initiatives across HR processes and documentation.

About You

You will be a confident and experienced HR professional who thrives in an operational, advisory environment and enjoys partnering closely with leaders.

You will bring:

• Demonstrated experience in operational HR business partnering, advisory, and case management.
• Strong capability in interpreting and applying industrial instruments and employment legislation.
• Proven experience partnering with managers and senior stakeholders to resolve people issues.
• Ability to deliver high-quality, timely advice in a fast-paced, high-volume environment.
• Experience using HR systems such as Workday, ServiceNow HRSD, or similar platforms.
• Experience collaborating with specialist HR functions to deliver integrated People services.
• A continuous improvement mindset with a focus on efficiency and positive employee experience.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline, or equivalent demonstrated experience.
• Accreditation or formal training in a recognised job evaluation methodology (e.g. Hay Group / Korn Ferry, Mercer CED, or equivalent) – desirable.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Junior Active Directory Engineer

We are currently seeking a Junior Active Directory Engineer (4+ years’ experience) to join a well-established enterprise environment based in North Sydney. This is an initial 6-month contract with a strong likelihood of extension.

This role will focus primarily on Level 2 support across Active Directory and associated identity infrastructure, while also contributing to operational stability and continuous improvement.

Key Responsibilities

• Provide Level 2 support for Active Directory (on-prem and hybrid)

• Administer users, groups, OUs, and Group Policy

• Troubleshoot authentication and identity-related issues

• Maintain domain controllers, replication, DNS, and DHCP

• Support Azure AD / Entra ID in a hybrid environment

• Assist with AD security, patching, and access controls

• Contribute to upgrades, migrations, and environment improvements

• Maintain documentation and support ITIL processes

Required Skills & Experience

• 4+ years’ experience with Microsoft Active Directory

• Strong troubleshooting skills in Windows Server environments

• Experience managing Group Policy

• Exposure to Azure AD / Entra ID

• Understanding of AD replication and authentication protocols

• Experience in Level 2 infrastructure support

• Strong communication skills

Why Apply?

This is a great opportunity for someone early in their infrastructure career to gain hands-on experience within a large enterprise environment while working alongside experienced engineers. You’ll build strong AD and hybrid identity exposure with the security of a long-term contract opportunity.

To be considered for this role, you must be based in Sydney with full working rights in Australia.

Our Client is a Big 4 Bank in Sydney seeking a skilled, Senior Full Stack Developer with expertise in AWS Cloud, to join their team in a permanent position. The role is based in the Sydney CBD (2-3 days in the office required).

The Full Stack Developer must have expertise in AWS Cloud and back-end experience in Python, Node.js or Java. The role blends infrastructure automation, cloud-native development, and AI integration. The Senior Full Stack Developer will be responsible for developing and maintaining cloud applications, implementing infrastructure as code, and delivering AI enabled solutions.

Key Responsibilities include:

• Back-end development using Python, Java or Node.JS
• React for Front-end application development
• Build and maintain platform components
• Implement RESTful APIs and Micro-services architectures

To be successful in this role, experience required:

• AWS Cloud experience (A Must)
• Full Stack experience in large enterprise organisations (Financial Services A Must).
• Proven experience with AWS/ Python OR Java/ React, Angular OR Vue.js
• Exposure to Terraform and infrastructure as code
• Critical thinking and excellent stakeholder engagement skills

If this role sounds like the role for you, please apply now. For a confidential discussion, please reach out to Josh.costigan@talentinternational.com

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a well-established professional services organisation undergoing significant growth and data modernisation.

We are seeking a Senior Data Engineer to play a key role in transforming and modernising their enterprise data capability.

Role Title: Senior Data Engineer

Location + WFH Flexibility: Parramatta – Fully Onsite

Salary: $150,000 – $170,000 + Super

Project: Modernising enterprise data processing capability and building scalable ELT data warehouse solutions

Client Industry: Professional Services (Financial Services focused)

Role Details:

• Lead the design and build of enterprise-grade ELT pipelines using DBT, Azure Data Factory and Azure Databricks
• Develop and optimise scalable data warehouse solutions, focusing on transformation and data quality
• Implement and maintain CI/CD workflows within transaction-heavy enterprise environments
• Deliver end-to-end backend reporting solutions from source systems through to data warehouse
• Support ongoing data warehouse build, ensuring strong governance, documentation and operational stability

  Required Skills and Experience:

• 5+ years’ experience in Data Engineering within enterprise environments
• Strong hands-on expertise in DBT, Azure Databricks and CI/CD workflows (non-negotiable)
• Experience working with large-scale, transaction-heavy systems
• Advanced SQL and Python capability
• Experience within the finance sector or mid-sized organisations highly regarded

  What Success Looks Like (First 3-6 Months):

• Continued build and optimisation of the data warehouse ELT framework
• Focused transformation layer development with strong data quality controls
• Delivery of all current backend reporting requirements end-to-end
• Power BI reporting capability (nice to have)

  Ideal Candidate Profile:

  This role suits a technically strong engineer who thrives in fast-paced, complex environments. We are seeking someone who demonstrates:

• Operational agility and adaptability to changing priorities
• Professional steadiness under pressure
• Strong ownership mindset and delivery focus

  This role will not suit individuals who become easily overwhelmed, struggle with ambiguity, or lack resilience in dynamic enterprise settings.

  Additional Details & Benefits:

• Senior-level position with strong influence on data strategy
• Growth-driven replacement hire as part of broader organisational expansion
• High-impact role within a modernising data function
• Stable and growing professional services organisation

  To Apply:

  If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume.

Talent International is currently recruiting a Project Officer (Fire safety maintenance) to work for the NSW Government, based in Parramatta(Hybrid). The position is a 4-month contract role with the possibility of extension. The role pays a rate of $77.37 per hour + super.

Hours of Work: 7 hours p/d, 35 hours p/w

About the Role

In this role, you will support fire safety maintenance and upgrade programs by ensuring compliance with the client’s standards, legislative requirements, and relevant Australian Standards. You will work closely with contractors, project managers, and key stakeholders to maintain high-quality and compliant fire safety outcomes.

Key Responsibilities

• Conduct Quality Assurance audits on fire safety maintenance and upgrade projects to ensure compliance with client’s standards and legislative requirements
• Prepare audit reports and provide recommendations for continuous improvement
• Collaborate with external contractors to deliver high-quality fire safety upgrade services
• Build and maintain strong relationships with key stakeholders including Project Managers, Councils, building inspectors, and Assets Division teams
• Review and manage fire safety technical matters including Fire Safety Orders, Development Control Orders, and Fire & Rescue NSW complaints
• Coordinate responses to external stakeholders and assist in resolving compliance issues
• Obtain specialist fire safety advice (including alternate solutions and performance-based designs) in consultation with external consultants
• Ensure compliance with WHS/OHS procedures and promote a safe work environment

About You

• Prior experience as a Fire Safety Technician or in a similar fire compliance role
• Strong understanding of AS 1851, Australian Building Codes, and relevant Australian Standards
• Knowledge of government or commercial probity and contracting standards
• Relevant qualification in Fire Safety or a tertiary qualification in Mechanical or Civil/Structural Engineering
• Experience working with Class 2 buildings and fire safety compliance requirements
• Current full Class C Driver’s Licence and willingness to travel across metro and regional NSW

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Network Engineer, L2 Support
Sydney, Hybrid 2 to 3 days onsite
6 month initial contract, view to extend
Up to $450 per day inclusive of super

About the opportunity

One of our global consulting clients is seeking two Network Engineers to join a major enterprise engagement in Sydney. You will play a key role in supporting the transition of services into the environment, followed by ongoing BAU support within a complex, large scale infrastructure landscape.

This is an L2 support position suited to an engineer who enjoys troubleshooting, optimising, and working across enterprise networking environments.

Key responsibilities

* Provide Level 2 support across enterprise network infrastructure
* Support transition activities from project into BAU operations
* Troubleshoot and resolve incidents across routing, switching and firewall environments
* Work closely with internal technical teams to ensure service stability and performance
* Contribute to documentation, knowledge transfer and continuous improvement initiatives

Mandatory skills and experience

* 3 to 5 years of hands on experience in enterprise networking environments
* Strong experience with Cisco routing and switching
* Solid experience managing and supporting Cisco firewalls
* Proven background in L2 support within complex environments
* Experience working within structured ITIL based support models

Nice to have

* Exposure to large scale enterprise or managed services environments
* Experience supporting service transition activities
* Relevant Cisco certifications, CCNA or above