We’re looking for an experienced Senior Business Analyst to join a major HR technology transformation within a large, established organisation.

The program is currently in a key delivery phase, implementing a new HRIS across the business. The initial release will focus on Core HR and Workforce/Position Management, followed by further functionality including Recruitment/Hiring and Compensation.

Responsibilities

• Lead requirements gathering across key HR and People & Culture processes.
• Document AS-IS and TO-BE processes and identify gaps and improvement opportunities.
• Develop BRDs, business requirements, process maps and supporting documentation.
• Define processes and procedures across Core HR and Position Management.
• Translate business needs into clear functional requirements for the implementation team.
• Work closely with P&C, Technology and vendors across system and integration requirements.
• Support UAT, functional testing, defect resolution and business acceptance.
• Assist with data, process and integration impacts across connected enterprise platforms.
• Support go-live, hypercare and transition into BAU.
• Contribute to requirements and planning for subsequent HRIS releases.

Requirements

• Strong Senior Business Analyst experience across HRIS implementations (end to end).
• Experience with platforms such as HiBob, Workday, SAP SuccessFactors, ELMO or similar.
• Strong requirements gathering and AS-IS/TO-BE process mapping capability.
• Good understanding of Core HR, employee lifecycle and position/workforce management processes.
• Experience with UAT and end-to-end implementation delivery.
• Ability to understand system integrations and upstream/downstream impacts.
• Strong stakeholder management skills across HR/P&C and Technology teams.
• Comfortable working in a fast-paced transformation environment with tight delivery timelines.
• Financial services or insurance experience would be advantageous.

The opportunity

This is a great opportunity to join a significant HR transformation at an important stage of delivery and work across the implementation from current-state analysis and requirements through to testing, go-live, hypercare and future releases.

If you’re a Senior BA with strong HRIS implementation experience and enjoy working closely with both P&C and Technology teams, we’d love to hear from you. Alternatively, please contact me at alex.nguyen@talentinternational.com for a confidential chat.

Talent International, a leading Australian recruitment firm, has been engaged by our long-standing client, a leading global technology consultancy, to recruit an experienced Project Manager for a major enterprise technology project.

Role Title: Project Manager

Contract Length: Initial 12-month contract

Location and WFH Flexibility: North Sydney region | Hybrid working, 3-4 days onsite

Daily Rate: Up to $950 per day

The Role:

• Manage the end-to-end delivery of a complex enterprise technology project.

• Develop and maintain project plans, schedules, budgets, reporting and delivery milestones.

• Establish strong project governance and manage risks, issues, dependencies and change.

• Build effective relationships with customers, delivery teams, vendors and key stakeholders.

• Coordinate technical and business workstreams to ensure activities remain aligned.

• Provide clear and timely project updates to senior stakeholders.

• Monitor progress and proactively address issues that may affect scope, timelines or delivery outcomes.

• Ensure the project is delivered in line with agreed objectives, governance requirements and customer expectations.

Required Skills and Experience:

• Proven experience managing large-scale technology or infrastructure projects.

• Strong project planning, governance, reporting, scheduling and risk management capabilities.

• Exceptional stakeholder management, communication and relationship-building skills.

• Demonstrated ability to influence senior stakeholders and operate effectively within complex enterprise environments.

• Experience coordinating multiple technical and business workstreams.

• PMP certification is highly regarded.

• Experience delivering networking or infrastructure-related projects is preferred.

• Telecommunications industry experience will be highly regarded.

Additional Details and Benefits:

• Join a high-profile enterprise technology project with a leading global technology consultancy.

• Work within a collaborative environment focused on stakeholder engagement and successful delivery.

• Hybrid working arrangement with 3-4 days onsite each week.

• Competitive daily rate of up to $950.

To Apply:

If this sounds like your next opportunity, or you would like to learn more, please click Apply Now and submit your resume.

Talent International is currently recruiting Customer Service Agent to work for the NSW Government, based in Parramatta. This is a 4-month contract with a view to be extended. The role is paying $35.80 per day plus super.

7.5 hours a day / 37.5 hours a week

This is an excellent opportunity for an experienced customer service professional to join a supportive, collaborative team and make a meaningful difference to people across NSW.

About the role

The Social Impact Programs Branch delivers crisis payments and energy rebates to eligible low-income and vulnerable households across NSW.

You will provide high-quality customer service and administrative support, assess customer eligibility against established frameworks, and liaise with energy retailers to help customers access available assistance.

Key responsibilities

• Communicate with customers via phone and email.
• Assess customer eligibility for government support programs.
• Liaise with energy retailers to identify additional support options.
• Provide empathetic, respectful support to vulnerable or distressed customers.
• Maintain accurate records and complete administrative tasks with attention to detail.
• Deliver high-quality service while meeting team KPIs and compliance requirements.

About you

To be successful, you will have:

• Customer service experience, ideally in a high-volume and fast-paced call centre environment.
• Strong written and verbal communication skills.
• The ability to communicate with empathy, professionalism and discretion.
• Excellent attention to detail and a high level of integrity.
• A proactive, positive and can-do attitude.
• Confidence working to established processes, frameworks and performance targets.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Manager, Applications Services (Finance) – TechnologyOne

Macquarie Park | Short-term contract until mid-September | Up to $1,000 per day + Super | Immediate start

We are seeking an experienced Applications Services Manager for a short-term contract opportunity based in Macquarie Park, providing parental leave cover through to mid-September.

You will lead a team of applications and data specialists responsible for the ongoing support and operational management of enterprise finance applications.

Key responsibilities

• Lead the delivery and BAU support of enterprise finance applications.
• Manage and support a team of technical and functional specialists.
• Oversee application service performance, incidents, changes, releases and continuous improvement.
• Manage key stakeholders, suppliers and service-level expectations.
• Ensure reliable and effective application services across the organisation.

What we’re looking for

• Strong experience managing enterprise applications and application support services.
• Experience leading Level 2/Level 3 application support teams.
• Good understanding of finance systems and finance business processes.
• Strong IT Service Management / ITIL knowledge.
• Experience with cloud/SaaS environments.
• MUST have TechnologyOne Financial experience.
• Strong stakeholder, vendor and people-management skills.
  This role requires someone who can start immediately and quickly take ownership of an established applications service environment.

Interested candidates are encouraged to submit their resume along with a cover letter outlining their relevant experience in Word format only, then click the “APPLY NOW” button below or email directly to anna.au@talentinternational.com

We are looking for a hands-on Digital Tagging & Implementation Specialist to join a large, customer-focused organisation within its Digital Analytics and MarTech team.

This role will suit someone who enjoys the technical side of digital analytics and has strong experience implementing tagging and tracking solutions across high-traffic digital platforms. You will work closely with Digital, Marketing, Product and Technology teams to ensure customer journeys are accurately tracked and data is available to support analytics, optimisation and marketing initiatives.

Responsibilities

• Design and implement digital analytics tagging and tracking solutions across web and digital customer journeys.
• Define tagging strategies, event taxonomies and data layer requirements.
• Translate business and analytics requirements into clear technical tagging specifications.
• Develop custom JavaScript and HTML to support analytics tracking and third-party marketing tags.
• Implement and manage tags through enterprise tag management platforms.
• Perform tagging QA, debugging and validation across different environments.
• Ensure tracking data is accurate and flows correctly into analytics and marketing platforms.
• Work closely with Technology teams to implement tracking requirements across new and existing digital journeys.
• Support the day-to-day operation and ongoing improvement of the tagging platform.
• Work across the Adobe MarTech ecosystem, including Adobe Tags, Adobe Analytics and AEP.
• Ensure implementations meet privacy, consent and data governance requirements.

Requirements

• 2+ years’ experience in digital tagging / analytics implementation, either client-side or agency-side.
• Strong hands-on experience with JavaScript, HTML and CSS.
• Experience designing data layers, event tracking and tagging specifications.
• Experience implementing third-party marketing/media tags through a Tag Management System.
• Strong understanding of digital analytics and web tracking principles.
• Ability to troubleshoot and validate tagging implementations.
• Strong communication skills with the ability to translate business requirements into technical solutions.
• Experience working closely with Digital, Marketing, Product and Technology stakeholders.

Nice to have

• Adobe Tags / Adobe Data Collection
• Adobe Analytics
• Adobe Experience Platform (AEP)
• Adobe Target
• CRO / experimentation experience
• eCommerce or high-volume transactional website experience
• Customer Data Platform (CDP) knowledge
• CMS experience

If you are interested in this role, please click “APPLY”. Alternatively, please reach out to me directly via alex.nguyen@talentinternational.com for a confidential chat.

Senior Project Officer – IT / Data & Systems

We’re looking for an experienced Senior Project Officer to manage and coordinate the implementation of IT projects supporting a Data and Systems program of work within a large and complex technology environment.

This is a contract opportunity through to 20 November, suited to someone with strong hands-on IT project delivery experience who can take ownership of day-to-day delivery across multiple initiatives.

You’ll work closely with internal IT teams, subject matter experts, business stakeholders and external vendors to keep projects moving and ensure key outcomes are delivered on time and within budget.

Local Government experience will be highly regarded.

What You’ll Be Doing

• Manage and coordinate the implementation of IT projects supporting the Data and Systems program of work.

• Manage day-to-day delivery across multiple concurrent projects and initiatives.

• Develop and maintain project plans, schedules, milestones and reporting.

• Coordinate internal IT teams, subject matter experts, stakeholders and external vendors.

• Manage project interdependencies to ensure priority initiatives remain on track.

• Monitor budgets, resources and deliverables to support successful project outcomes.

• Identify and manage project risks, issues and dependencies, developing appropriate mitigation strategies.

• Monitor project progress, quality measures, benefits realisation and implementation impacts.

• Build strong stakeholder relationships through effective communication, negotiation and issue management.

• Provide clear and timely project updates and escalate risks and issues where required.

About You

You’ll be an experienced IT project professional who is comfortable taking ownership of delivery and coordinating multiple workstreams within a complex stakeholder environment.

You will ideally bring:

• Demonstrated experience managing and coordinating the implementation of IT projects, ideally across Data, Systems or broader technology programs.

• Strong end-to-end IT project delivery experience.

• Experience managing multiple concurrent projects, priorities and interdependencies.

• Strong project planning, scheduling, reporting, risk and issue management skills.

• Experience coordinating internal technology teams and external vendors.

• Strong stakeholder management, communication and negotiation skills.

• Experience managing project milestones, resources and budgets.

• Knowledge of established project management methodologies, ideally including PRINCE2 and Agile.

• Experience with project management tools such as MS Project and SharePoint will be advantageous.

• Strong analytical, organisational and time management skills.

• Local Government experience will be highly regarded.

This is a great opportunity for an experienced project professional to contribute to a significant Data and Systems program of work, taking ownership of IT project delivery within a complex environment.

Senior IT Change Officer – Communications & Engagement

We are seeking an experienced Senior IT Change Officer to lead communications, engagement and capability-building activities across a large and complex technology environment.

This role will focus on helping users understand, adopt and confidently use IT tools, services, policies and processes. You’ll develop engaging communications, targeted engagement approaches, training support and feedback mechanisms that make technology and process changes easier for people to understand and adopt.

This is a great opportunity for someone who combines strong change communications and stakeholder engagement skills with experience supporting technology or digital transformation initiatives.

Previous Local Government experience will be highly regarded.

What You’ll Be Doing

• Develop and deliver targeted communications and engagement plans that support the successful adoption of IT tools, services, policies and processes.

• Analyse stakeholder groups, user needs, adoption barriers and communication risks to determine the right engagement approach.

• Translate complex or technical information into clear, compelling and user-friendly communications for diverse audiences.

• Plan and coordinate training, information sessions, demonstrations, events and consultations to build user confidence and capability.

• Drive participation in training and engagement activities by clearly communicating their value, relevance and benefits.

• Develop user-focused collateral including guides, FAQs, intranet content, presentations, talking points, newsletters and campaign materials.

• Work closely with IT leaders, technical teams and business stakeholders to source meaningful content and communicate project, strategy and service updates.

• Establish effective feedback loops to understand user sentiment, identify adoption barriers and continually improve communications and engagement.

• Measure the effectiveness of communications, engagement and training activities using attendance, feedback, satisfaction and adoption indicators.

• Provide strategic advice to IT and program leaders around stakeholder engagement, change impacts and communication risks.

About You

You’ll be an experienced communications, engagement or change professional who understands that successful technology change is about more than sending communications – it’s about helping people understand what is changing, why it matters and how to work differently.

You will ideally bring:

• Demonstrated experience developing and delivering communications, engagement or change approaches supporting technology, digital tools, business systems or organisational processes.

• Strong experience driving user adoption and behavioural change within complex organisations.

• Experience planning and coordinating training, capability-building, events, consultations or information sessions for diverse user groups.

• Excellent written communication skills with the ability to turn technical and process-heavy information into clear, engaging content.

• Strong stakeholder engagement skills and the confidence to work with senior leaders, technical teams and business users.

• Experience developing communications across multiple channels and formats.

• An ability to understand stakeholder needs, identify adoption barriers and tailor engagement accordingly.

• Strong planning, organisation and communication skills, with the ability to operate autonomously in a complex environment.

• Local Government experience will be highly regarded.

Why Apply?

This is an opportunity to take ownership of communications and engagement activities that have a genuine impact on how people experience and adopt technology. You’ll work across a broad range of IT initiatives, helping bridge the gap between technical teams and end users while building confidence and capability across the organisation.

A leading Financial Services provider is seeking a Security Architect to join their team on an initial six month contract.

Joining a security architecture practice, you will be working on a number of project engagements and engaging with business stakeholders from across the business. You will be responsible for conducting security and threat assessments to ensure workloads or systems are assessed against appropriate security controls, risk mitigation exercises to ensure adequate controls have been considered as part of the overall solution, as well as providing recommendations and advice to ensure solutions falls within internal security guidelines.

This position will suit candidates who are collaborative, with strong stakeholder engagement skills combined with a solid background in cyber security architecture.

To be successful in this role you will need:

• Tertiary qualifications and/or relevant industry certifications (i.e. CISSP)
• Strong experience working as a Cyber Security Architect within large complex environments (preferably Financial Services)
• Good understanding of information security / architecture / risk frameworks such as SABSA, NIST 800-53 and/or TOGAF
• Proven experience consulting and providing advice to business and technical stakeholders on a range of projects
• Exceptional stakeholder engagement skills, with a proven ability to consult, negotiate and influence
• Superior verbal and written communication skills

This is a Sydney-based role which will require you to be in the office at least two – three days per week.
To be considered for this exciting opportunity, please apply online now!

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Talent International is currently recruiting Volume Talent Acquisition Partner to work for the NSW Government, based in Parramatta. This is a 4-month contract with a view to be extended. The role is paying $650 – $700 per day plus super.

Hours of Work: 8 hours per day/ 40 hours per week – 3 days per week in the office

This role will suit an experienced recruitment professional who thrives in a fast-paced, high-volume environment and enjoys planning and delivering large-scale recruitment campaigns from initial pre-planning through to execution.

Experience in internal recruitment environments is highly regarded, particularly across graduate programs, contact centres, or other large-scale workforce campaigns. Experience working across different recruitment models will also be valued.

The role

As a Volume Talent Acquisition Partner, you will work closely with Talent Acquisition Partners and key stakeholders to deliver effective sourcing and recruitment campaign outcomes across the client.

Key responsibilities include:

• Partner with Talent Acquisition Partners to provide end-to-end sourcing support for roles across the organisation.
• Support high-volume recruitment campaigns, including planning, sourcing, screening and candidate management.
• Conduct market research and talent mapping to identify candidates across target industries and specialised skill sets.
• Build and maintain strong stakeholder relationships, delivering exceptional service to hiring managers and candidates.
• Engage, review and maintain sourcing channels, including talent communities.
• Work with Employer Branding and Communications teams to market internal and external opportunities.
• Handle confidential and sensitive information with integrity, discretion and sound judgement.
• Collaborate across internal and external stakeholder groups to achieve positive organisational outcomes.
• Champion a positive safety culture and contribute to safe work practices, personal safety actions and visible safety leadership.

About you

To be successful, you will bring:

• Demonstrated experience in high-volume recruitment, ideally in an internal talent acquisition environment.
• Exposure to contemporary, value-adding sourcing practices within complex organisations.
• Strong campaign management capability, from workforce planning through to delivery.
• An authentic, engaging communication style that attracts and keeps candidates engaged.
• Excellent stakeholder management, time management and organisational skills.
• High attention to detail and a strong ability to follow compliance requirements.
• Knowledge of recruitment marketing channels, campaign materials, digital and traditional media, and design tools.
• Relevant tertiary qualifications in HR, Business or a related discipline, or equivalent experience.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Senior Network Engineer

Initial 6-month Contract

Kingswood Location

Contract Daily Rate: $1,120 p/day incl. super

As a Senior Network Engineer, you will be instrumental in ensuring the integrity and health of our network systems. You will provide expert technical support to the ICT Telecoms team, lead the design, implementation, and maintenance of a hybrid network environment, and play a pivotal role in driving continuous improvement initiatives. This role includes after-hours on-call support, requiring onsite presence at various facilities to resolve ICT emergencies.

Key Responsibilities:

• Propose and implement improvements to enhance network performance, efficiency, and reliability while minimizing downtime.
• Manage and support network services including DNS, DHCP, and environmental monitoring within a diverse vendor environment (e.g., HP/Aruba, Paloalto, Cisco).
• Develop and maintain comprehensive documentation and ensure data accuracy within the ICT Configuration Management Database (CMDB).
• Plan, communicate, and execute changes to the network and telecom environments, contributing to change management processes.
• Monitor and troubleshoot network infrastructure proactively to ensure optimal operation and prevent faults.
• Provide subject matter expertise for ICT projects and solution design activities.
• Develop and enforce security procedures in line with industry best practices and organizational policies.
• Build and nurture relationships with internal and external stakeholders, evaluate new hardware/software solutions, and oversee ICT quality and compliance.

Challenges You Will Face:

• Balancing multiple priorities and deadlines while maintaining high network service standards.
• Staying current with evolving technologies in wired and wireless LAN, WAN, routing, security, and telephony.
• Collaborating with ICT management to uphold security and data integrity, including responding to security threats and incidents.

Ideal Candidate Profile:

• MUST HAVE – Aruba Networking: Demonstrated and extensive hands-on experience managing, troubleshooting, and maintaining Aruba networking environments, including AOS-CX, AOS-Switch, AOS-8 (WLAN), and ClearPass.
• MUST HAVE – Palo Alto Networks: Demonstrated and extensive hands-on experience with Palo Alto firewalls, including administration, troubleshooting, security policy management, and threat prevention capabilities.
• MUST HAVE – IT Service Management: A thorough understanding of ITIL processes, particularly Incident Management, Change Management, and Service Request Management.
• Strong communication skills with the ability to articulate complex technical concepts to varied audiences.
• Experience designing scalable network architectures and delivering training or mentorship to ICT staff.
• Demonstrated analytical, problem-solving, and incident management skills.
• Valid Class C Driver’s License.

If you are a proactive, solution-oriented network professional ready to make a difference, we invite you to apply and become part of a dynamic team committed to excellence in ICT services.

Talent International, a leading Australian recruitment firm, has been engaged by our long-standing client, a well-established organisation operating across the real estate and aged care sectors. We are seeking an experienced Project Support Coordinator to support several key business initiatives. This opportunity is ideally suited to someone seeking part-time work across three days per week, although full-time candidates will also be considered.

Role Title: Project Support Coordinator

Contract Length: Initial three-month contract with potential to extend

Location + WFH Flexibility: Onsite in the CBD

Working Arrangements: Part-time, three days per week preferred; full-time candidates also considered

Daily Pay: Up to $550 per day, including superannuation

Role Details:

* Establish and maintain due diligence packs, review document repositories and follow up outstanding information

* Review reports, identify key actions and coordinate deliverables with internal and external stakeholders

* Support app requirements gathering by developing checklists and preparing clear information for developers

* Assist with community site increases, including calculations, letters, mail merges and spreadsheet maintenance

Required Skills and Experience:

* Strong administration, executive assistance or project coordination experience

* Experience within paralegal, compliance, regulatory, property or local government environments is highly regarded

* Excellent organisation, communication and stakeholder management skills

* Proactive and accountable, with the ability to identify gaps and follow tasks through to completion

* Working knowledge of Microsoft Office, including basic Excel, mail merges and data validation

* Comfortable using AI tools and learning within a specialised environment

Additional Details & Benefits:

* Initial three-month contract with potential to extend

* Flexible part-time opportunity across three days per week, with full-time applicants also considered

* Exposure to high-priority projects and senior stakeholders across an established Australian organisation

To Apply:

If this sounds like your next opportunity or you would like to hear more, please “apply now” and submit your resume!

• Sydney, Australia
• 4 days on site, 1 day WFH
• $190,000 incl super + annual bonus

This is an opportunity for a highly capable ServiceNow Architect, or Senior ServiceNow Engineer who wants more than a traditional engineering role, without stepping away from the hands on work.

We’re looking for a Senior ServiceNow Engineer / Platform Architect to become a key technical authority for a large, global ServiceNow environment. You’ll combine deep platform expertise with solution architecture, technical leadership and hands on problem solving, helping shape how ServiceNow is designed, built and operated across the organisation.

This isn’t a role where you’ll spend your days sitting on the sidelines producing architecture documents. You’ll be close to the technology, working with engineers, product teams and stakeholders to solve problems, shape solutions and provide the technical direction behind the platform.

About the role:

The ServiceNow capability is entering an exciting period of change and growth. You’ll join at a point where there is genuine scope to influence how the team operates, establish better ways of working and help define the future direction of the platform.

You’ll act as a trusted technical escalation point, working across a global, distributed environment, you’ll collaborate with product teams, engineers and senior stakeholders across multiple regions and time zones.

The position combines architecture with technical delivery and operational involvement, taking complex changes from design through build, testing, release and handover.

What you’ll be doing:

• Provide senior technical leadership and architecture expertise across the ServiceNow platform
• Help define platform architecture, technical standards, reusable patterns and engineering guardrails
• Work directly with product and business teams to understand requirements and determine the best technical approach
• Remain hands on, jumping into complex problems, whiteboarding solutions and supporting engineers when needed
• Guide architecture across integrations, security, performance, CMDB, data models and platform design
• Help shape the technical roadmap, including integrations, platform improvements and technical debt
• Act as an escalation point for complex ServiceNow issues and support root cause analysis where required
• Review higher risk technical designs and ensure solutions remain scalable, supportable and upgrade safe
• Mentor engineers and help raise technical capability across a distributed global team
• Provide technical leadership across complex initiatives from design through testing, release and operational handover

The broader remit includes architecture reviews, integration patterns, platform governance, major incident support and technical leadership across complex initiatives.

About you:

• Around 8+ years of experience across enterprise ITSM, service operations or related platform environments
• 5+ years of strong, hands on ServiceNow experience
• Experience across ServiceNow architecture, solution design or technical leadership
• Strong knowledge of integrations, APIs, authentication, resiliency and monitoring
• Experience working with large, complex organisations and distributed technical teams
• An understanding of enterprise considerations including security, scalability, change management, compliance and platform governance
• ServiceNow certifications, with CSA required and additional architecture, development, integration or CIS credentials highly regarded
• A relevant degree or equivalent practical experience

If you’re technically strong, enthusiastic about ServiceNow and excited by the idea of helping build and shape a global platform capability, this could be a great next step. Please apply now or email your resume to sophia.parrelli@talentinternational.com