A leading financial services organisation is seeking a Senior Penetration Tester to join their team on a permanent basis.

Joining an established security team, you will perform advanced penetration testing across web, mobile, application, network and infrastructure environments. This hands-on role will focus on identifying vulnerabilities, assessing business risks and driving remediation through clear reporting and practical recommendations.

You will also advise business and technology stakeholders on security controls, contribute to threat modelling and improve automated security testing capabilities, including exploring how AI can enhance testing methodologies.

To be successful in this role you will need:

• Strong hands-on penetration testing experience across web, mobile, applications, networks and infrastructure
• Mandatory formal certification or education in penetration testing, such as OSCP, OSWE, OSCE, CREST, HTB CPTS or advanced SANS certifications
• Experience producing detailed penetration testing reports, communicating vulnerabilities and supporting remediation
• Knowledge of security testing frameworks and methodologies, including OWASP and OSSTMM
• Experience implementing automated security testing tools and processes
• Familiarity with LLM security, prompt injection, agentic AI attack surfaces and the use of AI in penetration testing
• A solid understanding of AWS, Microsoft Azure or Google Cloud
• Exposure to Kubernetes, Docker, Podman or OpenShift would be advantageous
• Strong stakeholder engagement and communication skills, with the ability to work independently and collaboratively
• The ability to provide technical leadership and support team development

In return they are offering:

• Amazing culture with long tenure amongst the team
• A wonderful, supportive and energetic people leader
• Regular team events
• Fantastic salary package with annual performance bonus and discounted banking products

To be considered for this permanent opportunity, please apply online today.

CMDB & IT Asset Management Analyst
Sydney, NSW | IT Service Management | Configuration Management
Join a leading IT services provider and take ownership of CMDB accuracy, IT asset management and configuration processes across complex enterprise environments.

About the Role
We are seeking an experienced CMDB & IT Asset Management Analyst to join a well-established IT Service Management team based in Sydney.
This is a hands-on operational role focused on maintaining the accuracy and integrity of the Configuration Management Database (CMDB), managing IT asset records, supporting configuration audits and driving continual service improvement.
You will work closely with technical teams, customers and suppliers to ensure IT infrastructure and assets are accurately recorded, tracked and managed throughout their lifecycle.

Key Responsibilities

• Maintain and update CMDB records, Configuration Items (CIs) and IT asset registers.
• Ensure accuracy, completeness and integrity of configuration and asset data.
• Manage hardware and software asset records, including licences and supporting documentation.
• Conduct CMDB audits, data validation and reconciliation activities.
• Support Configuration Management processes in accordance with ITIL best practices.
• Produce CMDB health reports, asset inventories, KPIs and compliance documentation.
• Identify data quality issues and support continuous process improvements.
• Collaborate with internal teams, customers and suppliers to maintain accurate configuration information.

Skills & Experience Required

• Minimum 2 years’ experience in ITIL Configuration Management, CMDB administration or IT Asset Management within a medium-to-large IT environment.
• Hands-on experience maintaining CMDB records and managing Configuration Items (CIs).
• Sound understanding of IT asset lifecycles, configuration management and ITIL processes.
• Experience with CMDB data quality, reporting, reconciliation and audits.
• Strong Microsoft Excel, Word and Visio skills.
• Excellent communication, stakeholder engagement and analytical skills.
• ITIL Foundation certification (v3 or later).
• Relevant tertiary qualification in IT Management, Business Management or a related field.

Highly Desirable

• Experience with ServiceNow ITSM, CMDB, Discovery or Service Mapping.
• Experience with BMC or other IT Service Management platforms.
• Exposure to Power BI, SCOM, Nagios or ScienceLogic.
• Experience working within a Managed Service Provider (MSP) or SIAM environment.
• Understanding of cloud infrastructure, including Azure, AWS or GCP.

What’s on Offer?

• Opportunity to work within complex enterprise IT environments.
• Exposure to established IT Service Management processes and technologies.
• Collaborative team environment with opportunities for professional development.
• Sydney-based opportunity.

Apply Now

If you have hands-on CMDB administration, IT Asset Management or Configuration Management experience, we’d love to hear from you.

Apply now with your updated CV outlining your relevant CMDB, ITIL and IT Asset Management experience or contact Luther Borgas at luther.borgas@outbacktalent.com

Senior Vlocity / Salesforce Developer

12-month contract + potential 12-month extension
Hybrid working | Minimum 3 days onsite per week
Australian citizenship and ability to obtain Baseline clearance required

We’re seeking an experienced Senior Vlocity / Salesforce Developer to join a major federal government transformation program, delivering Salesforce solutions that improve services for Australians.

Working within a multidisciplinary Agile team, you’ll develop robust, reusable and accessible solutions, contribute to design standards and support deployments through to production.

What you’ll do

• Design and develop Salesforce Vlocity solutions using Apex, Lightning Web Components, OmniScripts, FlexCards, Integration Procedures and DataRaptors.

• Build integrations using REST APIs and Platform Events.

• Contribute to design and code reviews, ensuring solutions meet governance, performance and quality standards.

• Support deployments across environments, including production.

• Collaborate with developers, architects, UI/UX specialists and accessibility experts.

• Support CI/CD, DevOps and test automation practices, sharing knowledge across the team.

What you’ll bring

• Strong hands-on Salesforce Vlocity / OmniStudio development experience.

• Experience with object-oriented programming, frameworks and design patterns.

• Experience implementing Salesforce Sales Cloud, Service Cloud, Community Cloud and Health Cloud.

• Experience using source control tools such as GitLab and working with package-based development.

• Salesforce Platform Developer I, Platform Developer II and OmniStudio Developer certifications.

Highly regarded

• Experience with Jira, VS Code and DevOps practices.

• Delivery of at least four Salesforce CRM projects using Agile methodologies.

• A strong interest in accessible design and development.

Eligibility

Applicants must be Australian citizens and able to obtain Baseline security clearance.

To apply, please submit your CV and a one-page suitability statement addressing the selection criteria, within the 5,000-character limit.

Senior Systems Engineer – Defence Aviation (NV1)

Location: Williamtown, NSW
Security Clearance: Active NV1 (Mandatory)
Industry: Defence/Aerospace

About the Role

We are seeking an experienced Senior Systems Engineer to support a major Defence aviation capability acquisition program based in Williamtown.

The role will focus on developing technical specifications, software requirements and systems engineering documentation across aircraft platforms, simulators, training solutions and associated operational systems.

Working closely with Defence stakeholders and industry partners, you will support capability development, technical procurement and requirements management activities.

Key Responsibilities

• Develop Functional and Performance Specifications (FPS), software requirements and traceable systems engineering documentation.
• Define technical requirements across aircraft systems, simulators and Live, Virtual and Constructive (LVC) training environments.
• Prepare ASDEFCON Data Item Descriptions (DIDs) and supporting technical documentation.
• Maintain requirements and engineering artefacts within systems engineering databases.
• Support tender evaluations, vendor requirements reviews and Defence acquisition activities.
• Engage with technical stakeholders, identify capability risks and present findings to senior stakeholders.

Essential Requirements

• Active NV1 security clearance (mandatory).
• Strong systems engineering experience, particularly requirements development and technical specifications.
• Experience producing detailed software requirements, Functional and Performance Specifications or equivalent engineering documentation.
• Understanding of systems engineering principles, requirements traceability and verification.
• Excellent technical writing, analytical and stakeholder engagement skills.

Desirable Experience

• Defence capability development or acquisition experience.
• Knowledge of ASDEFCON frameworks and Defence procurement.
• Aviation, aerospace, aircraft systems or simulation experience.
• Familiarity with LVC training systems and requirements management tools.
• Relevant engineering or technical degree.

This opportunity would suit a systems engineering professional with strong technical documentation skills and experience supporting complex Defence acquisition programs.

Applicants must hold an active NV1 security clearance.

Our client is looking for a Senior Business Analyst with strong technical understanding, process improvement experience and practical exposure to AI-assisted software delivery.

You’ll work with Product Owners, Solution Architects, Developers, Testers to review current delivery practices and design workflows that incorporate AI agents. This includes improving how requirements are written, handed over, tested and traced through to implementation.

Responsibilities

• Map current squad processes, identify delivery bottlenecks and design improved workflows that incorporate AI agent execution.

• Establish standards for structured, machine-readable requirements and specification files, including Spec.md.

• Break down business requirements into clearly defined tasks, supported by BDD/Gherkin scenarios and acceptance criteria.

• Maintain traceability between business objectives, specifications, unit tests and pull request validation checks.

• Define validation checkpoints and scenario matrices to identify missing requirements or incorrect AI-generated logic before implementation.

• Work with technical leads to ensure delivery remains aligned with API contracts, architecture decisions and quality standards.

• Support pilot squads working on both new applications and existing systems.

• Measure improvements in hand-off times, specification accuracy and the need for clarification during sprints.

• Develop reusable templates and contribute to a central Agentic Centre of Excellence.

Requirements

• Minimum 5 years’ experience as a Senior Business Analyst or Systems Analyst in enterprise Agile environments.

• Strong As-Is/To-Be process mapping, value stream mapping and BDD/Gherkin skills.

• Hands-on familiarity with agentic development tools such as Claude Code, SpecKit, Atlassian Rovo or GitHub Copilot.

• An understanding of spec-driven delivery, prompt design, LLM context limitations and task decomposition.

• Experience defining detailed requirements, acceptance criteria and requirements traceability.

• The ability to work confidently with business stakeholders and technical teams, translating business objectives into clear engineering requirements.

If you bring strong technical BA experience and have been applying AI tools within software delivery, we’d like to hear from you. If you would like to have a confidential chat, please email me at alex.nguyen@talentinternational.com

• 12-month contract + potential 12-month extension

• Hybrid working | Minimum 3 days onsite per week

• Australian citizenship and current Baseline clearance mandatory

We’re seeking two experienced API/Integration Support Analysts to join a Federal Government agency, supporting critical integration platforms and services.

You’ll work within a multidisciplinary team to maintain API availability, investigate incidents and support digital partners. This is a hands-on production support role involving MuleSoft and IBM API Connect.

What you’ll do

• Troubleshoot production integration incidents and coordinate resolution with technical and development teams.

• Maintain and configure MuleSoft and IBM API Connect APIs and applications.

• Test APIs and environments, and monitor API health, performance and usage.

• Support digital partner registration and onboarding, working with internal and external stakeholders.

• Improve support processes and maintain operational and configuration documentation.

• Participate in an on-call roster to maintain the availability and reliability of critical integration services.

What you’ll bring

• At least 2-3 years’ experience working with APIs and/or integration technologies.

• Experience troubleshooting issues and managing competing priorities in high-pressure environments.

• A strong understanding of API and integration technologies, with the ability to learn new platforms quickly.

• A quality-focused approach to improving processes and service delivery.

• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.

Highly regarded

• Administration and configuration experience with MuleSoft or IBM API Connect.

• Exposure to CRM systems.

• An interest in accessibility and accessible design and development.

Mandatory requirements

• Australian citizenship.

• Current Baseline security clearance.

• Availability to work a minimum of three days onsite per week.

• Willingness to participate in an on-call support roster.

Apply now with your current CV outlining your API/integration support experience.

Talent International is currently recruiting for an APS4 Complaints Officer to work for one of our Federal Government clients at Newcastle. The position is a 6-month contract with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

This opportunity suits an empathetic and resilient professional with experience managing complaints, resolving complex enquiries and handling sensitive information. You will work with members of the public, internal teams, external agencies and oversight bodies to resolve complaints and address underlying issues.

About the role

Depending on team allocation and operational priorities, your responsibilities may include:

Complaints Resolution Team

• Managing complaints, including assessing information, recording details, resolving matters and making referrals.
• Managing escalated complaints while meeting strict deadlines.
• Communicating with participants, authorised representatives and internal teams through professional outbound calls and quality written correspondence.
• Maintaining accurate and timely complaint records within PACE.
• Supporting the resolution of operational issues and contributing to branch objectives.

Participant Critical Incidents Team

• Monitoring, recording and maintaining accurate participant critical incident data in accordance with policies and procedures.
• Assessing incident information, identifying risk factors and following appropriate escalation pathways to safeguard participants.
• Liaising with stakeholders to gather information and support coordinated responses.
• Preparing reports and documentation to support decision-making and compliance.
• Maintaining confidentiality and managing sensitive information in line with legislative and organisational requirements.
• Applying self-care and wellbeing strategies when working with potentially distressing information.

Responsibilities may change in line with operational priorities.

About you

To be successful in this role, you will bring:

• Experience in customer-facing roles, including resolving issues, managing expectations and delivering quality service.
• Strong organisational skills, with the ability to manage competing priorities, meet deadlines and maintain accurate records.
• Experience handling sensitive information and following established procedures.
• Proficiency in CRM systems, databases and communication tools.
• Experience interpreting and applying legislation to support complaint resolution.
• Strong written and verbal communication skills, with an empathetic approach to providing advice on moderately complex matters.
• Motivation, resilience and adaptability when managing challenging situations.
• A positive attitude towards people with disability and an understanding of the impact disability can have on individuals.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS4 Complaints Officer to work for one of our Federal Government clients at Newcastle. The position is a 6-month contract with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

This opportunity suits a resilient, empathetic professional with strong customer service and complaint handling skills. You will work closely with members of the public, internal teams, external agencies and oversight bodies to support complaint resolution and identify underlying issues.

About the role

Your responsibilities will include:

• Supporting the coordination of incoming complaints, including resolving matters at the first point of contact, assessing, recording and referring complaints as required.
• Liaising with stakeholders to acknowledge referred complaints and gather relevant information.
• Escalating complaints in accordance with established complaint handling procedures.
• Maintaining accurate and current records across relevant systems.
• Supporting branch correspondence, briefing and reporting activities.
• Responsibilities may change in line with operational priorities.

About you

To be successful in this role, you will bring:

• Experience in customer-facing roles, including resolving issues, managing expectations and delivering quality service.
• Strong organisational skills, with the ability to manage competing priorities, handle sensitive information and maintain accurate records.
• Proficiency in CRM systems, databases and communication tools.
• Experience interpreting and applying legislation to support complaint resolution.
• An empathetic communication style and the ability to provide advice on moderately complex matters.
• Motivation, resilience and adaptability when responding to changing priorities.
• A positive attitude towards people with disability and an understanding of the impact disability can have on individuals.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for multiple Call or Contact Centre Operator s to work for an NSW Government call centre based in Newcastle. The positions are full-time contract roles initially 6-month contracts with the view to be extended and are paying $37.50 per hour plus superannuation.

Start Date: 27/11/2026

Working Hours: 7 hours per day / 35 hours per week

The successful contractors will be working on a 7am-7pm rotating roster Monday to Friday, excluding public holidays.

The successful contractors will be placed on a 2 week rotating roster – they will work the same shift for a 2 week period and will then transition to another shift.

They will never work the same shift for 2 consecutive rosters.

Contractor Central Typically roster an early start shift (e.g. 7am start) , then a mid-shift (e.g. 9 – 10am start) , then a late shift (e.g. 11am start)

We are looking for an experienced contact centre operator who has an extensive background in customer service, preferably within a call centre environment. If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please apply.

Key Responsibilities:

• Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
• Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
• Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
• Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
• Provide a range of administrative and support services.

Essential Requirements:

• Eligibility to work full-time in Australia.
• Previous experience in customer service is ESSENTIAL.
• Must be confident working in a high-volume call centre environment.
• Available to commence immediately.
• Salesforce experience is preferred but not essential.
• Government call centre experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply

Process Improvement Specialist – EL1

12-month contract | Multiple locations across NSW
$602.55 per day + super

We are seeking an experienced Process Improvement Specialist to join a federal government agency, helping improve service delivery and the experience of people accessing essential services.

This role suits someone who can map complex processes, analyse data, identify inefficiencies and work with stakeholders to deliver practical, measurable improvements.

About the role

Working within a service design team, you will assess existing processes across customer pathways and internal operations, identify opportunities for improvement and support the testing and delivery of effective solutions.

Key responsibilities

• Map current-state processes across customer-facing services and back-office functions.
• Design and conduct time and motion studies to analyse handling times and operational efficiency.
• Engage with end users to understand their experiences, challenges and pain points.
• Collect and analyse qualitative and quantitative data to recommend process improvements.
• Collaborate with service designers, business analysts, UI/UX designers and business stakeholders to develop viable solutions.
• Support end-user testing to assess improvements and maintain a continuous improvement backlog.
• Provide guidance and coaching on process design and optimisation.
• Manage stakeholder relationships, priorities, issues and risks.

About you

You will bring:

• Demonstrated experience in process improvement, business process analysis or operational transformation within a complex organisation.
• Strong skills in current-state process mapping, identifying bottlenecks and developing practical recommendations.
• Experience using data and operational insights to assess performance and support decisions.
• Strong facilitation, communication and stakeholder engagement skills.
• The ability to work collaboratively across business, design and technical teams.
• Experience leading activities independently and coaching others in continuous improvement practices.
• A customer-focused approach and commitment to improving service outcomes.

Eligibility

Applicants must have Australian citizenship or be eligible to obtain a Baseline security clearance.

Apply now with your current CV highlighting your process improvement, stakeholder engagement and data analysis experience.

Talent International, a leading Australian recruitment firm, has been engaged to support the growth of a brand-new engineering team being established in Australia by one of the world’s largest and most recognised technology organisations. We are seeking a Systems Development Engineer (SysDE) to join a highly technical team responsible for building and automating critical cloud and networking infrastructure supporting a major national technology program.

Role Title: Systems Development Engineer

Employment Type: Permanent

Location: Sydney CBD | 5 days onsite

Salary: Circa $230,000 package + sign-on bonuses + equity

Role Details

• Design, develop and deploy software, automation and tooling supporting large-scale cloud and networking environments
• Build scalable systems and automation capabilities that improve operational efficiency, reliability and performance
• Work closely with network, infrastructure and software engineering teams to solve complex technical challenges at scale
• Develop and maintain automation frameworks, internal platforms and engineering solutions
• Contribute to the design, deployment and long-term operation of foundational infrastructure

Required Skills & Experience

• Strong programming experience in Python, Go, Java, C++, C# or similar modern languages
• Experience across Linux, cloud, infrastructure engineering, automation and systems engineering
• Background in Platform Engineering, Site Reliability Engineering (SRE), DevOps, Infrastructure Engineering or Network Automation
• Understanding of networking fundamentals including routing, switching, load balancers, firewalls and enterprise network environments
• Experience designing, building, deploying and supporting large-scale production systems

Additional Details & Benefits

• Opportunity to join one of the world’s largest technology organisations during the build phase of a significant new Australian program
• Work on highly secure, large-scale infrastructure and networking environments
• Existing PV, NV1 or NV2 security clearances highly regarded
• Candidates eligible to obtain a Positive Vetting (PV) clearance are encouraged to apply
• Relocation assistance available for interstate candidates
• Long-term career growth and exposure to unique technical challenges at significant scale

To Apply

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume.

SAP Basis Technical Lead | SAP HANA Upgrade | Banking

Location: Sydney, NSW
Working Arrangement: Hybrid, approximately 50% onsite
Employment Type: Contract

About the Opportunity

Talent International is recruiting an experienced SAP Basis Technical Lead to support a major SAP CRM platform upgrade within a leading Australian banking environment.

This is a hands-on technical leadership opportunity for an SAP Basis specialist with proven experience delivering complex SAP infrastructure and database upgrades, particularly across Red Hat Enterprise Linux (RHEL), SAP HANA Database and SAP HANA Cockpit.

The project is currently in its initial stages, providing an opportunity to take ownership of technical planning, upgrade readiness, execution and post-upgrade validation.

Working alongside established SAP Basis, DevOps and infrastructure engineering teams, you will act as the primary onshore technical lead, coordinating delivery and managing key technical stakeholders.

Key Responsibilities

• Lead the technical planning and delivery of a major SAP CRM platform upgrade.

• Coordinate and oversee upgrade activities across RHEL, SAP HANA Database and SAP HANA Cockpit.

• Develop and manage detailed technical upgrade plans, dependencies, prerequisites and implementation activities.

• Provide technical leadership to offshore SAP Basis and DevOps engineering teams.

• Collaborate with infrastructure, Red Hat and platform teams to ensure technical readiness.

• Identify and manage technical risks, troubleshoot upgrade issues and drive resolution.

• Oversee upgrade execution, system testing and post-upgrade validation.

• Act as the primary technical point of contact for stakeholders throughout the upgrade.

Essential Skills and Experience

• Extensive hands-on SAP Basis experience within complex enterprise environments.

• Proven experience leading and delivering SAP technical infrastructure and platform upgrades.

• Strong practical experience with SAP HANA Database upgrades, including version upgrades, administration and troubleshooting.

• Experience with SAP HANA Cockpit installations, upgrades and technical administration.

• Strong experience with Red Hat Enterprise Linux (RHEL) in SAP environments, including operating system upgrade activities.

• Experience managing technical upgrade prerequisites, compatibility assessments and post-upgrade validation.

• Demonstrated ability to lead technical delivery and coordinate multiple engineering teams.

• Excellent communication and stakeholder management skills, including experience working directly with enterprise clients.

Highly Desirable

• Experience supporting SAP environments hosted on AWS.

• Familiarity with SAP HANA Cockpit 2.0, SAP HANA Lifecycle Manager (HDBLCM) and support package upgrades.

• Exposure to DevOps, infrastructure automation and platform orchestration.

• Previous experience coordinating offshore SAP Basis and engineering teams.

• SAP CRM technical upgrade experience.

• Experience delivering SAP upgrades within banking or financial services environments.

What We’re Looking For

We are specifically seeking a technically strong SAP Basis professional with demonstrated experience delivering SAP platform upgrades, rather than someone whose background is primarily focused on day-to-day SAP administration and monitoring.

The successful candidate will be comfortable taking technical ownership of an upgrade, understanding infrastructure dependencies, coordinating engineering teams and resolving complex technical challenges.

Practical upgrade experience across SAP HANA Database, HANA Cockpit and RHEL will be a key differentiator.

Apply Now

If you have strong SAP Basis technical leadership experience and have successfully delivered upgrades involving SAP HANA, HANA Cockpit and RHEL, we’d love to hear from you.