We are partnering with a well-known Australian organisation to find an experienced Digital Business Analyst to join a high-performing digital team.

This is an initial 6-month contract opportunity based in Sydney. The role sits within a BAU environment, focusing on continuous improvement, platform enhancements, and the delivery of new digital capabilities across customer-facing channels.

About the Role

Working closely with product, technology, and business stakeholders, you will play a key role in identifying opportunities for uplift and translating business needs into actionable requirements. This is not a project-based role; instead, you will support the ongoing evolution and optimisation of digital products and experiences.

Responsibilities

• Gather, analyse, and document business and functional requirements
• Work with stakeholders to identify and prioritise digital enhancements and platform improvements
• Support the delivery of new functionality across websites and digital channels
• Facilitate workshops and stakeholder discussions to drive outcomes
• Collaborate with product owners, UX, development, and testing teams
• Create user stories, process maps, and acceptance criteria
• Contribute to continuous improvement initiatives across digital platforms

Requirements

• Proven experience as a Business Analyst within digital environments
• Strong experience working across websites, mobile applications, or other customer-facing digital channels
• Demonstrated experience delivering enhancements, feature improvements, and platform uplifts in a BAU setting
• Excellent stakeholder engagement and communication skills
• Strong requirements gathering, documentation, and facilitation skills
• Experience working within Agile delivery environments
• Experience within the aviation, travel, or transport sectors (Nice to have)
• Exposure to customer experience, digital product, or e-commerce platforms

If you’re a hands-on Digital Business Analyst who enjoys improving digital experiences and driving meaningful business outcomes, we’d love to hear from you. Alternatively, if you would like to have a confidential discussion, please email me at alex.nguyen@talentinternational.com

Talent International is currently recruiting Wills and Estate Planning Consultant to work for the NSW Government , based in Wagga Wagga. This is a 6-month contract with a view to be extended. The role is paying $46.35/hr + Super.

Working hours: 7.6 hours/day, 38 hours/week

About the Role

We are seeking a motivated and customer-focused professional to join a dedicated team delivering high-quality Wills and Estate Planning services across the region.

In this role, you will provide exceptional customer service while supporting the preparation and delivery of legally compliant estate planning documents and community engagement initiatives.

Key Responsibilities

• Deliver professional, timely and high-quality Wills and Estate Planning services aligned with customer service excellence principles.
• Draft, prepare and execute simple Wills and Estate Planning instruments, including standalone Powers of Attorney and Appointments of Enduring Guardian.
• Undertake associated pre- and post-appointment activities to ensure efficient and quality service delivery.
• Coordinate venue hire and logistics for community engagement activities and regional outreach initiatives.
• Support local marketing and community engagement events to increase awareness and uptake of Wills and Estate Planning services.
• Deliver exceptional customer experiences through a variety of service channels, including face-to-face consultations, video conferencing and remote service delivery.
• Maintain accurate records and complete administrative tasks in a timely manner.

Key Knowledge & Experience

• Knowledge of Wills and Estates Administration, the Succession Act 2006 and other relevant legislation relating to estate planning and administration.
• Experience supporting the promotion of services and initiatives that improve customer engagement and commercial outcomes.
• Strong customer service experience with the ability to build rapport and communicate effectively with a diverse range of stakeholders.
• Excellent organisational and administrative skills with strong attention to detail.

Essential Requirements

• Current driver’s licence and willingness to travel across NSW as required.
• Willingness to obtain accreditation in Will making, Power of Attorney and Enduring Guardianship documents.
• Willingness to participate in quality assurance processes, including monitoring of phone calls and email communications.
• Availability to work after hours and weekends when required.
• Up-to-date COVID-19 vaccination status with the ability to provide evidence upon request.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

ServiceNow Architect

Location: Sydney
Eligibility: NV1 OR Baseline AGSVA security clearance

This role will see you leading the architecture and design of ServiceNow solutions across enterprise environments. You will provide strategic direction on platform capabilities, integrations, and best practices while supporting delivery teams.

You will be part of a global consulting organisation driving service transformation programs across large enterprise clients. The environment is focused on platform optimisation, governance, and scalable digital service delivery.

Key Responsibilities

Define and design ServiceNow architecture aligned to business and enterprise standards
Lead solution design across ITSM and related ServiceNow modules
Provide guidance on configuration, customisation, and integrations
Establish platform standards, governance, and best practices
Review and approve technical designs and development outputs
Support platform roadmap and continuous improvement initiatives
Required Skills & Experience

5+ years’ experience with ServiceNow, including architecture-level exposure
Strong knowledge of ServiceNow platform, data model, and core capabilities
Experience designing solutions across ITSM modules
Experience integrating ServiceNow with enterprise and cloud systems
Understanding of security, access controls, and role-based permissions
Relevant ServiceNow certifications and strong stakeholder management skills
This is an opportunity to play a key role in shaping ServiceNow strategy and delivery within complex enterprise transformation programs.

Please note: Only Australian citizens with Baseline security clearance will be considered.

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a globally recognised technology organisation specialising in enterprise infrastructure, cloud, and digital transformation solutions. We are seeking a Business Development Manager to join their growing Education Services function.

Role Title: Business Development Manager – Education Services

Contract Length: Initial contract through to April 2027 (highly likely to extend)

Location + WFH Flexibility: Sydney (minimum 2 days per week in office)

Project: Driving growth across IT training and education services, supporting enterprise customers and partner channels

Role Details:

• Drive revenue growth by selling a broad portfolio of IT training solutions (including cloud, security, infrastructure, and emerging technologies)
• Partner closely with enterprise account teams to position training as part of end-to-end technology solutions
• Manage and grow a portfolio of key accounts across ANZ, focusing on upselling and cross-selling opportunities
• Build and develop relationships with external training partners and resellers to expand indirect revenue channels
• Contribute to go-to-market initiatives and demand generation activities for new and existing training offerings
• Support larger consulting and solution deals by embedding training into client proposals

  Required Skills and Experiences:

• Proven background in business development or sales within a services-led environment (IT services, consulting, or similar)
• Experience working with enterprise customers and navigating complex sales cycles
• Strong stakeholder engagement skills, with the ability to collaborate across sales, delivery, and partner teams
• Commercial mindset with experience managing pipelines, forecasting, and driving revenue outcomes
• Exposure to training, education, or enablement solutions is beneficial but not essential

  Additional Details & Benefits:

• Join a high-performing, niche business unit with strong demand and growth across APAC
• Opportunity to own and grow a defined set of strategic accounts across Australia and New Zealand
• Blend of direct and partner-led sales, offering variety and long-term revenue potential
• Work within a globally recognised organisation with strong internal mobility and extension potential

  To Apply:

  If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume!

Sydney-based | Remote working flexibility
1-year fixed-term contract
Major education publishing account
Some flexibility required for UK/India time zones

About the business

Our client is an established global content and publishing services organisation supporting leading education, academic and commercial publishing customers.

The business delivers complex publishing, content production and learning programmes across multiple regions. The team supporting this account includes colleagues across Australia, India and the UK, with delivery managed across different time zones.

Locally, this role will support a key Australian education publishing account, working closely with programme, portfolio and project delivery teams to ensure high-quality outputs, strong client communication and effective operational delivery.

The opportunity

This is a 1-year fixed-term contract for an experienced Programme Manager to support a major Australian education publishing account.

You’ll oversee a programme of work made up of multiple projects, managing delivery, client communication, risk, quality, budgets and team performance. The work involves large-scale, multi-component educational publishing products, typically moving from manuscript through editorial, copyediting, styling, proofreading, QA and final file delivery.

This is a role for someone who understands publishing operations and knows how to keep complex content programmes on track. You’ll work closely with internal teams, external suppliers and customer stakeholders to ensure delivery remains clear, structured and aligned to expectations.

The role is Sydney based, however, remote first. Flexibility will also be important, as you’ll be working across Australia, India and the UK, so there may be some early or late calls each month, particularly around key client or programme meetings.

What you’ll be doing

• Overseeing a large programme of work made up of multiple publishing projects
• Acting as a key point of contact and escalation for the client
• Providing regular programme-level updates and leading client calls where required
• Managing delivery across onshore, offshore, nearshore, in-house and external supplier teams
• Supporting project managers and senior project managers across workflow, delivery and client requirements
• Ensuring products are delivered on time, to budget, to specification and to the required quality standards
• Scheduling and managing editorial stages across large-scale, multi-component publishing products
• Managing workflows from manuscript through to final files
• Briefing and managing external suppliers such as copyeditors, proofreaders and production resources
• Contributing to workflow development, documentation and process standardisation
• Tracking programme risks, resourcing needs, budgets, margins, vendor spend and delivery KPIs
• Supporting RFPs, pricing, contracts and programme-level reporting
• Mentoring and supporting project managers, including identifying training and development needs
• Working closely with portfolio, operations, finance and delivery teams to keep the programme running smoothly

What you’ll bring

• Strong programme or senior project management experience within publishing, content production or learning/education delivery
• Experience managing complex, multi-component publishing projects
• Strong understanding of editorial and production workflows, from manuscript through copyediting, proofreading, QA and final files
• Experience working with external suppliers, freelancers or offshore production teams
• Previous experience managing project managers or coordinating multiple delivery resources
• Confidence managing client relationships, escalations and programme-level communication
• Strong operational discipline across schedules, budgets, quality, risk and reporting
• Ability to work across multiple time zones and manage stakeholders in different regions
• A calm, solutions-focused approach
• Strong attention to detail and an ability to work within specific client processes
• Excellent communication skills and the ability to keep stakeholders informed and aligned
• A flexible, hands-on attitude and willingness to learn the customer’s way of working

Educational publishing experience would be highly regarded, particularly across curriculum, learning content, humanities, modern foreign languages, science or similar subject areas. Broader publishing experience, including academic, magazine, content production or print/digital publishing, may also be relevant if you understand structured editorial workflows and complex production delivery.

Backgrounds that could work well

This role could suit someone from:

• Educational publishing
• Academic publishing
• Learning content production
• Curriculum publishing
• Publishing project management
• Content production or editorial operations
• Print and digital publishing workflows
• Offshore or outsourced publishing services
• Programme management across complex content delivery

The hiring team is looking for someone who can bring structure, manage stakeholders and support project teams through complex delivery requirements.

What you’ll need

• 5-7+ years’ experience in publishing, content production, learning delivery or a similar operational project environment
• Experience managing large-scale publishing or content programmes
• Experience managing or supporting project managers
• Strong knowledge of editorial workflows, supplier management and production stages
• Confidence managing budgets, timelines, risk and quality outcomes
• Ability to work remotely while being Sydney-based
• Flexibility for occasional early or late calls due to international time zones
• Strong client-facing communication and escalation management skills

Why apply?

This is a strong opportunity for an experienced publishing Programme Manager who enjoys complex delivery, client ownership and leading teams through detailed programmes of work.

You’ll work across global delivery teams, support senior stakeholders and help bring structure, consistency and clarity to complex publishing workflows.

Apply now or reach out for a confidential discussion.

Network & Systems Administrator, 6 Month Contract
Daily rate: $350-$450 inc super

We’re working with a client looking for a hands-on Network & Systems Administrator to join their team on an initial 6-month contract. This role suits someone who enjoys getting into the detail, solving problems, and keeping critical infrastructure running smoothly.

You’ll be working across networking, Linux, and Windows environments, with a strong focus on troubleshooting and operational support rather than purely project work.

What you’ll be doing

• configuring and supporting network switches and routers in a production environment
• troubleshooting VLAN, subnet, and general connectivity issues
• diagnosing network problems using tools like ping, traceroute, and Wireshark
• administering Linux servers, including user management, log analysis, service restarts, and patching
• working daily in the Linux command line environment
• supporting Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy
• resolving user authentication and login issues within Active Directory

What we’re looking for

• solid experience across networking fundamentals, including routing and switching
• exposure to protocols such as OSPF and BGP, including concepts like adjacency and peering
• understanding of VLANs, Spanning Tree Protocol, and general Cisco networking environments
• experience working with firewalls and packet capture techniques
• familiarity with monitoring tools such as SolarWinds, particularly for CPU, network performance, and alerting
• proven troubleshooting mindset, able to break down issues logically and methodically

Nice to have

• exposure to VMware environments
• broader infrastructure knowledge across hybrid environments

This role is ideal for someone who enjoys being the person others go to when things break, and who can confidently talk through their troubleshooting approach, not just the tools they’ve used.

Talent International is currently recruiting multiple Customer Service Representatives to work for the NSW Government, based in Lismore. This is a 6-month contract with a view to be extended. The role pays $37.39/hour + Super.

Hours of Work: 7 hours p/d, 35 hours p/w (Full time)

Hours of Work: 4 hours p/d, 20 hours p/w (Part time)

Start Date: 13/07/2026

Key Responsibilities

• Deliver exceptional customer service across various communication channels
• Respond to customer enquiries professionally and efficiently
• Process customer requests and maintain accurate records
• Manage correspondence via email and internal systems
• Provide administrative support as required
• Navigate multiple systems and applications to assist customers effectively
• Work collaboratively within a team environment to achieve service outcomes

About You

To be successful in this role, you will possess:

• 2-3 years’ experience in customer service, call centre, administration, retail, or a similar customer-facing role
• Excellent written and verbal communication skills
• Previous experience working in an office environment
• Strong attention to detail and organisational skills
• Professional email communication and customer engagement skills
• Intermediate computer skills and confidence using technology
• Ability to quickly learn new systems and processes
• Proficiency in Microsoft Office Suite, particularly Outlook and Teams
• Strong keyboard and data entry skills

Previous Government experience is desirable but not essential.

Training Requirements

Successful candidates will be required to attend a structured training program delivered across two separate five-day training blocks.

Training will be conducted at specialist training facilities located in either:

• Coffs Harbour, NSW; or
• Penrith, NSW

Candidates must be willing and able to travel to attend the mandatory training sessions.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

• IT Support Analyst
• Initial 3 month contract
• $538 per day (Inclusive of Super)
• Immediate Start
• Western Sydney

We are seeking an experienced IT Support Analyst to join a leading manufacturing organisation.

Based at the office in Western Sydney, you will play a key role in ensuring a smooth transition from the existing ERP platform to SAP, providing hands-on support to end users and resolving technical issues during a critical business transformation.

This is an initial 3 month contract, working 5 days per week, with an immediate start available.

Key Responsibilities

• Provide Level 1 and Level 2 IT support to end users
• Receive, log and manage incidents and service requests
• Troubleshoot desktop, laptop, mobile device and peripheral issues
• Install, configure and support hardware and software
• Support Microsoft 365 applications and collaboration tools
• Assist with workstation builds, deployments and device replacements
• Support local network connectivity, Wi-Fi and remote access issues
• Install and maintain printers and scanners
• Coordinate with SAP support teams regarding system and printing issues
• Support user onboarding, offboarding and account administration activities
• Escalate complex technical issues to specialist support teams as required

About You

• Previous experience in Desktop Support, IT Support or Service Desk environments
• Strong troubleshooting and customer service skills
• Experience supporting Microsoft 365 environments
• Familiarity with networking, printers and end user devices
• Ability to work independently in a fast-paced operational environment
• Manufacturing, warehouse or industrial site experience highly regarded
• SAP project or ERP migration experience advantageous

What’s On Offer

• $538 per day inclusive of superannuation
• Initial 3 month contract
• Immediate start
• Full-time engagement, 5 days per week
• Western Sydney location (Condell Park)
• Opportunity to contribute to a large-scale SAP implementation project

If you’re an experienced IT Support professional looking for your next contract opportunity and enjoy working in hands-on operational environments, we’d love to hear from you.

Library Systems Technical Specialist | 12-Month Contract

Are you a library technology specialist looking for an opportunity to apply your technical expertise within a community-focused environment?

We are currently seeking a Library Systems Technical Specialist to join a collaborative team on a 12-month contract. This role will play an important part in supporting, maintaining and enhancing the technology systems that enable the delivery of modern library services.

The successful candidate will have strong experience working with library systems and technology platforms, with hands-on experience supporting a Library Management System (LMS) being a key requirement for this position.

Key Responsibilities:

• Support and maintain core library systems, including Library Management Systems (LMS), RFID systems, discovery platforms, eResource platforms, authentication services and related applications.

• Assist with system administration, troubleshooting, configuration and ongoing improvements across the library technology environment.

• Support integrations between library systems and related enterprise applications.

• Monitor system performance and help ensure reliable, efficient operation of library platforms.

• Assist with system upgrades, enhancements and vendor-supported changes.

• Develop and maintain system documentation, procedures and user guides.

• Provide technical advice, guidance and support to staff using library technologies.

• Work collaboratively with internal teams, vendors and external partners to deliver system improvements and enhance user experiences.

• Contribute to technology projects, reporting and continuous improvement initiatives.

About You:

You will be a technically capable and collaborative professional who enjoys working with technology, solving problems and supporting systems that have a meaningful impact on the community.

You will ideally bring:

• Experience supporting and managing Library Management Systems (LMS).

• Practical experience working within a library technology environment.

• Strong troubleshooting and problem-solving skills.

• Experience supporting system upgrades, enhancements and technical improvements.

• Ability to work with a range of stakeholders, including technical teams, vendors and operational users.

• Strong communication skills and the ability to create clear documentation and processes.

• Ability to manage competing priorities and deliver outcomes within agreed timeframes.

Desirable Experience:

• Experience with Libero Library Management System.

• Experience supporting Bibliotheca and/or FE Technologies RFID systems.

• Experience delivering systems training and supporting staff adoption of new technologies.

• Experience working with technology vendors and service improvements.

This is a great opportunity for an experienced library systems professional to join a supportive environment and contribute to technology solutions that improve access to library services for the wider community.

Senior Data Modeller / Azure Data Engineer

Long term Contract | Immediate Start | Flexible Hybrid | Sydney (Eveleigh/Redfern)

We are seeking an experienced Senior Data Modeller / Azure Data Engineer to join a major transformation program within a large NSW Government organisation. This is a unique opportunity to play a key role in designing and delivering a modern data platform while helping shape the organisation’s future-state data architecture.
This role is ideal for someone who enjoys solving complex data challenges, working with imperfect legacy environments, and combining strong data modelling expertise with hands-on Azure data engineering capabilities.

About the Role
As a Senior Data Modeller / Azure Data Engineer, you will work closely with Data Engineers, Technical Business Analysts, business stakeholders, and external vendors to design, build, and optimise enterprise data solutions.
You will be responsible for developing dimensional data models, supporting data migration initiatives, improving data quality, and contributing to the design of a scalable Azure-based data platform.
This is not a pure modelling role. We’re looking for someone who can confidently move between data architecture, modelling, engineering, and stakeholder engagement.
Key Responsibilities
* Design and develop enterprise-scale dimensional data models and star schemas
* Analyse and interpret complex legacy data structures
* Profile source data and identify data quality issues
* Build and support Azure-based data engineering solutions
* Develop and optimise SQL queries, data pipelines, and transformations
* Support data migration and integration activities
* Create and maintain data documentation and technical findings
* Collaborate with business stakeholders, vendors, and technical teams
* Support the redevelopment of Power BI reporting solutions
* Contribute to the design of the organisation’s future-state data platform
Required Skills & Experience
* Strong experience in Dimensional Data Modelling and Star Schema design
* Hands-on experience with:
o Azure Synapse Analytics
o Azure SQL
o Azure Data Lake Storage
o Python and PySpark
o Git / Version Control
* Advanced SQL skills, including complex data analysis and reconciliation
* Experience implementing Medallion Architecture (Bronze, Silver, Gold layers)
* Strong understanding of data warehousing principles and best practices
* Experience working with large, complex, and imperfect datasets
* Ability to investigate, diagnose, and document data quality issues
* Excellent written and verbal communication skills

Highly Regarded
* Microsoft Dynamics CRM
* Dataverse
* Power BI
* Metadata-driven ELT frameworks
* Data migration and modernisation projects
* NSW Government experience

What’s on Offer?
* Immediate start opportunity
* Initial 6-month contract with strong extension potential
* Flexible hybrid working environment
* Opportunity to contribute to a significant data transformation program
* Collaborative and supportive team environment
* Exposure to modern Azure technologies and enterprise-scale data initiatives

If you are a hands-on Data Modeller who enjoys working across both modelling and engineering disciplines and wants to make a tangible impact on a large-scale transformation program, we’d love to hear from you.

Apply now or contact anastasia.kikteva@talentinternational.com.

Our Client

Our client is a well-established organisation with a large operational footprint and a strong focus on compliance, governance and continuous improvement. You’ll join a collaborative operations team supporting key business initiatives while working closely with an experienced and approachable leader.

The Role

This is an excellent opportunity for an organised and proactive administrator who enjoys variety and taking ownership of their work. You’ll play an important role in helping the operations team work through a backlog of compliance activities while also supporting documentation, reporting and business improvement projects.

Working directly with the GM Operations, you’ll gain exposure to senior stakeholders and have the opportunity to contribute beyond traditional administration by assisting with projects, data analysis and process improvements.

Key Responsibilities

• Review and summarise compliance and regulatory requirements
• Prepare, update and maintain process documentation
• Draft correspondence, communications and business documents
• Complete mail merges, document management and proofreading
• Produce basic Excel reports, charts and data summaries
• Audit SharePoint records and identify documentation gaps
• Support remediation activities across operational sites
• Assist with projects using operational data and business insights
• Provide day-to-day administrative support to the Operations team

Skills & Experience

• Previous experience in an administrative, operations or project support role
• Strong written communication and proofreading skills
• Intermediate Microsoft Excel skills, including reporting and basic charts
• Comfortable reviewing policies, regulations or compliance documentation
• Highly organised with strong attention to detail
• Proactive, personable and confident working independently
• Experience with SharePoint or document management systems is advantageous

Benefits & Additional Information

• Contract until the end of July with potential for extension
• Sydney CBD location
• Opportunity to work 3 or 5 days per week
• Standard hours of approximately 8:30am-5:30pm with some flexibility around start and finish times
• Work closely with a highly experienced Operations leader and gain exposure to a broad range of operational and compliance projects
• Immediate start available
• One-stage interview process

• Contract Length: Initial 6 month contract (highly likely to extend)
• Location + WFH Flexibility: Sydney CBD | Hybrid working model | Open to remote candidates
• Daily Pay: Up to $1,380 per day
• Project: Major retail transformation programme for one of Australia’s largest energy retailers, focused on the design and implementation of a new Salesforce ecosystem including Energy & Utilities Cloud, Service Cloud, Sales Cloud, Marketing Cloud, CPQ and Orchestration.
• Client Industry: Energy & Utilities

Role Details:

* Produce detailed Salesforce design documentation across Service Cloud, Sales Cloud and Energy & Utilities Cloud

* Translate high-level solution and architecture designs into developer-ready specifications

* Work across a complex integrated environment, collaborating with architects, developers and key stakeholders

* Support delivery across a greenfield Salesforce environment as part of a large-scale transformation programme

* Engage with offshore development teams and other technology vendors to ensure successful delivery

Required Skills and Experiences:

* Proven Salesforce Architecture and Solution Design experience

* Strong hands-on knowledge of Service Cloud and Sales Cloud

* Experience creating detailed design artefacts and technical specifications

* Ability to work across complex integrated environments and multiple platforms

* Strong stakeholder engagement and communication skills

Additional Details & Benefits:

* Initial 6 month contract with a strong likelihood of extension

* Opportunity to work on a large-scale enterprise Salesforce transformation

* Greenfield Salesforce environment with modern cloud technologies

* High-profile programme within a leading Australian energy retailer

* Flexible working arrangements with hybrid and remote options available

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume!