The Opportunity:

This Collections Officer role is with a Tier 1 Telecommunications provider. You’ll manage end-to-end actions and decision-making within Enterprise Collections, managing the full customer life-cycle and ensuring timely debt recovery, dispute resolution, and positive customer outcomes. Flexible working arrangements are on offer (3 days office/2 days work from home).

Rate: $400/day to $450/day + Super
Location: Melbourne CBD
Duration: 12 months

Your responsibilities will include:

• Develop a thorough understanding of payment policies and processes for enterprise customers
• Identify the cause of payment issues
• Investigate and track complaints and disputed claims
• Provide high-quality customer service
• Ensure knowledge and compliance with legislative, financial and administrative frameworks
• Develop procedural and technical expertise in relation to claims and plan funding management
• Meet key performance indicators

Requirements:

• Previous experience in customer service environments
• Proficiency with IT systems
• Demonstrated ability to work within a team and autonomously
• Must posses valid working rights in Australia
• Anyone from a claims / insurance / Collections background highly encouraged to apply

Our client is a leading company within the energy industry, who is looking for a Senior Project Engineer to support their High Voltage team. The purpose of this position is to oversee upcoming HV distribution & transmission focused projects and provide engineering expertise. The successful candidate will be able to demonstrate excellent leadership, communication, and problem-solving skills, as well as a strong technical and project engineering background and knowledge of distribution and transmission projects.

Key Responsibilities

• Provide engineering and design management services across the internal and external business.
• Effectively manage the engineering project team, set clear objectives, and ensure efficient use of resources.
• Effectively manage bid risks, time restrictions, and client expectations.
• Consider the commercial/financial implications of all aspects in the provision of products and services to customers in order to maximise profit margins.
• Drive improvement initiates across projects.
• Provide mentoring to junior and senior staff in all elements of project engineering and design management.

Key Requirements

• Knowledge and experience in substation and/or line design principals and procedures for distribution, transmission voltages. Tractions experience desirable.
• Previous experience managing several significant diverse projects simultaneously
• Knowledge of bid and business development and project scoping processes
• Strong understanding of project management methodologies, tools, and best practices.
• Demonstrated ability to manage complex projects with multiple stakeholders and tight deadlines
• Strong interpersonal skills and the ability to engage a range of stakeholders both internally and externally.
• Relevant tertiary qualifications in Engineering or a related field.

Benefits

• Strong career opportunities
• Regular bonus on top of your salary package
• Work for a leader in the industry alongside a stable, mature, well-structured team

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com /0476865411 or hit Apply Now

Our client is a ASX listed company within the Infrastructure services sector. Due to recent expansion and heavy workload, they need a Boomi Developer to join the Group Business Information Services Branch. The client is based in Melbourne CBD close to public transport and offers a hybrid work arrange of three days in the office and two working from home.

This is a 6-month contract initially with a likely extension. It is a fast-paced team on new project work and some BAU. We are looking for candidates with the following skill set and experience:

• Full Australian working rights are a requirement to be eligible for this position
• Strong previous work experience as a Developer extensively using Boomi (essential)
• Previous experience working in a face-paced environment and be able to think you your feet.
• Experience working on project-based work and not all BAU
• Experience working in an Agile environment
• Excellent written and verbal skills to work closely with stakeholders and the team
• Experience driving for outcomes and code for a quality architectural environment
• ServiceNow experience would be highly regarded.
• AWS experience would be preferred

This is an ASAP start preferably. To submit your resume, or for further information please contact shelley.harrison@talentinternational.com or call 0418 572 482. Shortlisted candidates will be contacted. Successful candidates will need to complete a national police check and references.

What’s in it for you:

• Support initiatives that shape the future of Australia’s financial markets
• Join a trusted government agency
• Hybrid work environment

The Role:

A prominent national regulatory body that ensures market integrity is seeking a experienced Senior Technical Business Analyst. This role is part of a significant multi-year transformation program within a high-profile federal initiative, focused on delivering digital services, improving transparency, and strengthening regulatory systems.

As a Senior Technical Business Analyst within the program you will play a critical role in bridging business needs with technical solutions. Your work will contribute directly to improving processes, driving digital transformation, and enhancing operational efficiency across a broad program of work.

Key Responsibilities:

• Complex business requirements.
• Apply a technical lens to business problems, facilitating workshops and stakeholder discussions.
• Develop and document high-quality business, functional, and non-functional requirements (e.g. user stories) that are easily consumable by stakeholders from technical, business, and testing disciplines.
• Provide leadership and mentoring to junior BAs where appropriate to ensure overall delivery success.
• Design user interfaces using User-Centred Design (UCD) principles, ensuring compliance with Australian Government accessibility and usability standards.
• Map current-state and future-state processes using BPMN and similar methodologies.
• Contribute to test planning, UAT preparation, system implementation, and user training material development.
• Maintain accountability for delivering to project timelines and contributing to strategic priorities.

About You:

• Tertiary qualifications in IT or a related field.
• Extensive experience in business analysis within large-scale IT transformation or government programs.
• Strong grasp of systems development lifecycle (SDLC), Agile methodologies, and user-centric design.
• Proficiency in requirements elicitation, process modelling (BPMN), data modelling, and enterprise analysis.
• Ability to manage multiple tasks and priorities with minimal supervision.
• Excellent communication and stakeholder engagement skills across all levels.
• Leadership capability to support and guide junior analysts.
• Analytical and critical thinking capabilities to evaluate data and identify trends, risks, and insights.
• Experience with tools such as SAS, Microsoft Dynamics, Java-based systems, Siebel/Oracle Fusion, Peoplesoft, and Data Warehousing (highly desirable).

Additional Requirements:

Due to the nature of this government program, must be Australian Citizen and eligible to undergo a Baseline security clearance.

What’s in it for you:

• Support initiatives that shape the future of Australia’s financial markets
• Join a trusted government agency
• Hybrid work environment

Apply today to secure your interview! For more information, email Bini James at bini.james@talentinternational.com

• 2-Year Fixed Term Contract + The potential to extend
• CBD Location – Hybrid Work from Home Model
• Microsoft Fabric Experience Required

Our government client is currently looking for a Microsoft Fabric Data Engineer to lead technical build, test and deployment to operations of robust data solutions (data platforms, data pipelines).
This role is critical in managing and optimising their Microsoft Fabric environment, ensuring the integrity, performance, and scalability of their data platform.

Key responsibilities:

• Administer and manage the Microsoft Fabric environment, including configuration, monitoring, and performance tuning.
• Maintain data pipelines and workflows using Fabric components such as Dataflows, Pipelines and Lakehouse’s.
• Ensure data quality, security, and governance standards are upheld across the data platform
• Provide expert advice to support the development of strategy and policy on data reform initiatives.
• Maintain the Bronze (raw), Silver (cleansed), and Gold (curated) data layers to update, maintain and support analytics and reporting needs

Key Skills:

• Minimum 3-5 years of experience in data engineering or analytics roles, preferably within the public sector or large enterprise environments
• Proven experience in Microsoft Fabric
• Expertise in Microsoft Azure tools such as: Azure Data Factory, Azure Data Lake Storage, Azure SQL,
• Microsoft certifications in Azure or Fabric technologies (desirable).
• Strong attention to detail and commitment to data accuracy and quality

What’s in it for you:

• 2-Year Fixed Term Contract + The potential to extend
• CBD Location – Hybrid WFH Model
• Microsoft Fabric Experience Required

Apply now to secure an interview or contact Sarah Jordan at Sarah.Jordan@talentinternational.com for a confidential discussion.

Company

Global IT Consulting company working with an Enterprise Telecommunications brand in a Data & AI Partnership.

Requirements

• Design and develop Power BI dashboards and dataflows to support campaign performance tracking and business operations.
• Generate campaign target lists based on segmentation logic and business rules.
• Analyze and report on campaign effectiveness, providing actionable insights to stakeholders.
• Access and extract data from multiple sources including Azure SQL (BIDW), AWS CIJ/Redshift, and Oracle SQL Developer (CDRLive).
• Manipulate and transform data using Excel, Power Query, Knime, and Data360.
• Validate campaign journeys and performance using Salesforce Marketing Cloud’s Journey Builder and dashboards.
• Collaborate with marketing, analytics, and IT teams to ensure data accuracy and alignment with business goals.
• Telecommunications industry experience.
• Advanced proficiency in Power BI (dataflows, dashboards, DAX).
• Strong SQL skills across:
• Azure SQL (BIDW)
• AWS CIJ/Redshift
• Oracle SQL Developer (CDRLive)
• Experience in campaign analytics, including targeting, segmentation, and performance measurement.
• Proficiency in:
• Excel / Power Query
• Knime (file manipulation)
• Strong analytical, problem-solving, and communication skills.

Interested? Hit APPLY NOW or email your latest CV to josh.dmonte@talentinternational.com

Our client is a key company within the rail industry, who are looking to bring on a HSEQ advisor for a 6-month fixed-term contract to support a major ongoing project. To be successful in this role you will have a strong background in OHS ideally in construction or rail, with the ability to solve problems and work collaboratively with key stakeholders.

Key Responsibilities

• Reviewing HSE documentation.
• Assisting in the continuous development of procedures, plans, and documents.
• Conducting site inspections and audits to ensure the projects compliance.
• Providing strategic advice and support to the project teams, to ensure the correct systems and processes are adopted into the business.
• Liaising with internal & external stakeholders including contractors, suppliers, management, and project team members.

Key Requirements

• Tertiary Qualification in OH&S/WHS or relevant onsite experience.
• Experience in coordinating HSE within a rail or construction industry.
• Business partnering skills are essential.
• Ability to schedule work priorities and work to strict deadlines.
• Strong communication skills and concise report writing.
• Revenant experience in risk management.

Benefits

• Join a leading company within the rail industry.
• Competitive salary on offer.
• Supportive and collaborative team culture.

If you would like to know more, please contact Milly Kerei-Keepa on 0476865411 or hit Apply Now

• Develop various Security documentation and manuals for Essential Eight
• Mostly remote working – 1 day in the office
• Large government body – Multi-year cyber uplift program

We’re seeking a detail-oriented Cybersecurity Specialist to help define, refine, and standardize documentation for all Essential Eight controls-including operational manuals, end-user procedures, incident definitions, and technical standards. This is a documentation-heavy role, ideal for someone who thrives on structure and clarity, and is excited to play a key part in uplifting cybersecurity maturity. With frameworks and templates already in place, your role will be to bring consistency, completeness, and best practice to life across eight core mitigation strategies.

Key Responsibilities:

• Develop and standardize documentation for each of the Essential Eight controls.
• Translate technical information into clear, user-friendly documents for a range of audiences.
• Collaborate with internal stakeholders-including business analysts and technical leads.
• Ensure alignment with uplift plans, maturity models, and compliance requirements.
• Contribute to broader governance and knowledge-sharing initiatives.

Requirements:

• Analyst or Consultant with a background in cybersecurity who enjoys creating compliance documentation.
• Strong understanding of security frameworks (Essential 8), policies, and operational risk.
• Exceptional written communication and information design skills.
• Able to work independently within a structured documentation framework.
• Experience working within complex or regulated environments – Nice to have

Benefits:

• 6 month ongoing contract
• Very flexible work environment – 1 day in the office
• Top of the market rate – interview and start ASAP

If you would like to know more please contact Sean Mantri on 0420 425 141 / sean.mantri@talentinternational.com or hit Apply Now!

• Initial 5 Month Contract | Potential To Extend
• Melbourne CBD Location | Hybrid Working Arrangements
• Government Department | ServiceNow & ITIL Environment

The Role: This Government Department is seeking a ServiceNow System Administrator to support critical operational function for the ServiceNow system and ITSM tool.

The Responsibilities:

• Day to day operation of the departments ITSM tool.
• Provide specialist expertise to facilitate the maintenance, operation and enhancement of the department ITSM tool.
• Maintenance of procedures, technical documentation and knowledge articles required to provide defined ICT Delivery services.
• Deliver improved customer experience through process automation and simplification.
• Assist business units in the use of the ITSM tool and processes across the department.
• Configure end-to-end service improvements identified by customers.

Skills & Experience Required:

• 5 years proven experience as System Administrator specialising in ServiceNow and ITSM.
• Demonstrated experience in an ITIL environment.
• Ability to build and maintain effective relationships with key stakeholders including support providers for escalation and service delivery issues.
• A relevant tertiary and/or industry qualifications in IT system administration e.g. degree in Information Technology.
• Prior experience within the Public Sector is strongly desirable.

What’s in it for you:

• Initial 5 Month Contract | Potential To Extend
• Melbourne CBD Location | Hybrid Working Arrangements
• Government Department | ServiceNow & ITIL Environment

Apply today and Jimmy Nguyen will reach out to disclose further information.

If you call yourself an admin-lover and love attention to detail, this is the opportunity for you!

Perks:

• They value work-life balance and offer hybrid working policies.
• Excellent structured training and mentoring from leadership.
• Annual bonus rewarded on-top of your competitive salary and benefits package.

How will you contribute:

• Administrative tasks including communications, data management, reporting and invoices.
• Ensure phone and email communications are promptly actioned.
• Manage correspondence between the sales team and their clients.
• Collaborate with internal teams to ensure deliverables and KPI’s are met.

To be successful in the role you will bring:

• Possess a strong passion for administration.
• Ability to manage phone communications and correspondence.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Be a team player but also have the ability to work autonomously.
• You are a high energy individual with a positive ‘can-do’ attitude.

If you feel you’re now ready to take on your next challenge and the above excites you, please apply now! We will contact you if you’re shortlisted.

Join a fast-growing consulting business based in the heart of Melbourne CBD, where your expertise in both corporate and workplace technology domains will help shape and deliver innovative solutions for our clients. We’re looking for a proactive and experienced Business Analyst to play a critical role in translating business needs into clear, effective technology outcomes.

About the Role
The primary purpose of this role is to bridge the gap between business needs and technology solutions by understanding, analysing, and documenting business requirements, and then translating those requirements into actionable specifications for technical teams. This role is ideally suited to someone who has experience working across both traditional corporate functions and the workplace technology domain, including end-user devices, Microsoft technology stacks, and service management tools like ServiceNow.

Key Responsibilities

• Assist project leads to translate business vision into practical, effective solutions
• Lead scoping activities, develop business blueprints, and define acceptance criteria
• Own and manage end-to-end requirements from idea through to implementation
• Drive requirements estimation and backlog prioritisation in Agile and hybrid environments
• Work with stakeholders to validate requirements and examine solution effectiveness
• Support the planning and execution of operational readiness activities
• Ensure delivery outcomes align with strategic goals and provide tangible value

Core Competencies

• Requirements gathering, analysis, traceability, and lifecycle management
• Business process modelling and solution validation
• Strong collaboration and stakeholder communication skills
• Data analysis and business insight generation using visualisation tools
• Planning and monitoring across the business analysis lifecycle
• Ability to manage change and support smooth adoption of new technologies

Preferred Experience and Domain Knowledge

• Deep understanding of corporate functions such as finance, procurement, HR, and risk
• Strong experience with workplace technologies including:
• End-user devices and configuration
• Microsoft ecosystems (e.g., Windows, M365, Teams, Azure AD)
• Service Desk platforms, particularly ServiceNow (including service management and performance tracking)
• Proven ability to simplify, standardise, and automate business processes
• Experience with business readiness and stakeholder engagement across enterprise environments
• Understanding of technology governance, user access, and risk control integration

Why Join Us?

• Be part of a vibrant, supportive, and fast-paced consulting environment
• Work with a variety of clients on impactful transformation initiatives
• Collaborate with experienced professionals and access ongoing learning opportunities
• Flexible hybrid working arrangement (3 days onsite in Melbourne CBD)
• Competitive salary package and career growth opportunities

How to Apply
If you’re a business analyst who thrives on turning complex business needs into clear, outcome-driven solutions, we’d love to hear from you. Apply now with your CV and a short cover note highlighting your relevant experience in workplace and corporate technology. AUS Citizens only.

For any questions or a confidential discussion, please contact Joelle Beaton at joelle.beaton@talentinternational.com

• Impactful Work for a Reputable Client
• Hybrid flexible working arrangment
• Cutting-Edge Cloud Data Platform

The Role:

Our client, a leading organisation in the utilities sector, is seeking a skilled Senior Business Intelligence Developer to join their Data Management team. This opportunity will see the successful candidate play a pivotal role in transforming the organisation’s reporting landscape by migrating existing Power BI reports from an on-premise data warehouse to a modern cloud-based environment using Snowflake on Azure, the foundation of their evolving enterprise Data Lake.

Working closely with the BI & Analytics Lead, the BI Developer will help shape and implement reporting standards, design reusable data models, and contribute to the long-term sustainability of the cloud-based data platform. The role blends technical expertise with a strong understanding of business needs and will be central to elevating data quality, consistency, and accessibility across the organisation. This is an excellent opportunity for a technically proficient professional who thrives in a collaborative environment and is passionate about driving data transformation in a critical sector.

Key Accountabilities:

• Supporting the implementation of a modern cloud data platform as part of a broader Data Lake program.
• Migrating and developing Power BI reports and dashboards using cloud-based data architecture.
• Designing and optimising centralised data models to support scalable and reusable reporting solutions.
• Ensuring development adheres to established standards and best practices for data visualisation and governance.
• Collaborating with BI and Analytics leads to refine report development and deployment processes.
• Partnering with data engineers to identify opportunities to embed business logic within the data warehouse layer.
• Engaging with cross-functional teams and subject matter experts to ensure smooth transitions and a positive user experience.
• Creating documentation including knowledge base articles, as-built documents, and handover packs for business-as-usual teams.
• Supporting change management activities such as user onboarding, training, and transition planning.
• Providing technical expertise and support to the analytics and reporting community.
• Participating in Agile ceremonies to ensure alignment and communication across the project team.
• Proactively identifying and escalating risks or issues as they arise.

Key Responsibilities:

• Contribute to the assessment, scoping, and planning of migration tasks related to Power BI reports, data flows, and semantic models.
• Review and interpret existing complex Power BI data models to understand structure and dependencies.
• Assist in coordinating and delivering activities within the broader Business Intelligence migration stream.
• Create new and transition current Power BI reports, dashboards, semantic models, and data flows from on-premise systems to the cloud-based data platform.
• Assist in the architecture and development of centralised and reusable data models.
• Conduct thorough validation and testing of all migrated reporting assets, ensuring accuracy and documenting outcomes.
• Maintain and enhance documentation related to BI development practices and standards.
• Prepare comprehensive post-migration documentation to support operational handover and ongoing maintenance.

Experience Required:

• The ideal candidate will bring extensive experience in a Business Intelligence Developer role (or a similar position), with a strong track record in data visualisation using Power BI.
• Proficiency in Power BI is essential.
• Solid SQL skills and experience working with dimensionally modelled data are required.
• Strong grasp of data warehousing principles and practices.
• Demonstrated ability to translate complex data into compelling insights through effective storytelling and visualisation techniques.
• Familiarity with Microsoft Purview is advantageous.
• Excellent communication skills, with the ability to engage diverse stakeholders and contribute to improvement initiatives.
• A tertiary qualification in computer science, information systems, data analytics, or a related discipline is preferred.

Apply today to secure your interview! For more information, email Bini James at Bini.James@talentinternational.com