APS6 Program Support Officer

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$60.26 per hour

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for a multiple APS 6 Program Support Officer’s to help oversee a range of service improvement initiatives to improve frontline capability and service delivery.

12-month initial contract with opportunity for extension. Hourly rate of $60.24 per hour + Superannuation, with the option to be based out of Geelong.

Hybrid working environment, consisting of two days working from home, with the remaining 3 on site each week.

The role

Working to support a recently formed branch within the Agency, the Program Officer will be required to undertake complex work related to help guide national and branch deliverables, including, quality outcomes guided by legislation, policies, procedures, standards and performance metrics.

At the APS6 level, you will be leading and managing responsibilities and managing the workflows of others in your team.

Your responsibilities will include:

  • Leading and/or supervising staff responsible for providing business administration support, expertise and/or technical knowledge across a range of activities including systems, workload management, people performance, financial, staff lifecycle, knowledge and change management
  • Providing accurate and specialised advice, ensuring knowledge of and compliance with relevant legislation and policy frameworks across multiple portfolios
  • Assessing and maintaining quality processes and documentation relating to service delivery, ensuring alignment to legislation and policy, and utilising change and risk management principles to ensure impacts are communicated to relevant parties
  • Coordinating and analysing data and written information for the purposes of drafting branch level communications and/or high level internal and external communications including reports, advice, presentations and communications for Ministerial, Parliamentary and executive responses
  • Collecting and auditing workforce planning and capacity data, reporting on staff lifecycle and confirming against financial, systems and people performance data
  • Identifying opportunities for process improvement and innovation, from data analysis to creating initiatives to provide efficiencies for the branch

About you

  • Effective communication skills and the ability to negotiate with a wide range of stakeholders.
  • Scheduling and Time Management skills with experience in managing projects.
  • Critical Thinking and Problem-Solving skills with the ability to be proactive and use critical thinking to navigate complex projects.
  • Team leadership skills and experience
  • Strong verbal and written communication skills.
  • Experience engaging with multiple stakeholders.
  • Experience in the disability, health or aged care sectors.
  • Australian citizenship is a requirement to be eligible for this position

APPLY

Submit your resume, or for further information please contact

samuel.beckett@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Solution Architect

  • Australia
  • Greater Geelong
  • Contract
  • Geelong/WFH hybrid - Greta team

Join this local government body as a Solution Architect and take responsibility for the definition and delivery of Architecture and Design deliverables based on Business requirements and the Conceptual solution architecture.

Key activities

  • Co-ordinate design activities, promoting the discipline to ensure solution consistency
  • Evaluate new services, vendors, applications and security tools, from a solution perspective and architectural fit
  • Provide guidance on the development of solution components to ensure they take into account developments and changes in the digital business and threat environments and are secure by design
  • Lead Design elaboration workshops with various vendors
  • Design and deliver complex cross-domain solutions encompassing a rich variety of technologies and using a mixture of agile and planned methods to provide innovative solutions to address clients’ needs

Skills and experience

  • Significant experinece leading Solution design or Architecture at one or more major organisations
  • Solid experience working with clients across cloud transformation projects with focus on at least 2 of the Salesforce.com major platforms
  • Experience designing and developing APIs and Integrations using Salesforce accelerators using Mulesoft
  • Proven experience with APEX, Visualforce pages, API programming, Javascript, and writing SOQL queries
  • Systems design experience, with the ability to architect or explain complex systems interactions including data flows, common interfaces, APIs and other methods
  • Broad system design and architecture skills with the ability to architect or explain complex systems interactions including data flows, common interfaces, APIs and infrastructure
  • Certification in Salesforce.com and TOGAF is a plus
  • Highly developed interpersonal and verbal communication skills, with strong customer focus

Apply now to secure an interview, or contact Josh D’Monte on 9236 7723 for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS3 Access Officer

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$37.36 per hour

The Opportunity:
Great opportunity to join the National Access & Reassessment Branch of a Federal Agency. As an APS3 Access Officer, you will be working directly with participants, applicants and their family representatives, providers, internal staff and external agencies, the branch aims to manage and resolve eligibility assessments and unscheduled plan reassessments within a timely manner

Geelong
$37.36 per hour + Super
6-12 month contract

Your responsibilities will include:

  • Reviewing, processing and assessing documentation and ensuring all information is available for an access decision in accordance with policy and legislation.
  • Making appropriate access decisions in accordance with delegated authority.
  • Responding to phone and email enquiries about access and eligibility, providing accurate information and effective support to internal and external stakeholders.
  • Maintaining records and undertaking a range of data entry responsibilities in accordance with Agency standards and policies.
  • Managing incoming and outgoing correspondence.
  • Scanning and filing documents according to Agency standards and policies.
  • Informing prospective participants of their application progress as well as their rights and obligations.

About you?

  • Positive contemporary attitudes to people with disability
  • Customer service experience
  • Ability to work within the team and adapt quickly to a changing environment
  • Experience working with Microsoft programs (Outlook, Excel and Word)
  • Ability to work closely with the participant and their carer/s
  • Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy
  • Ability to synthesis and analyse information and make decisions
  • Adaptable communication and interpersonal skills
  • Competency with IT systems
  • You must be an Australian Citizen to be eligible for this position

APPLY
For more information on the role, please email your queries to:
Sam.Beckett@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS6 Freedom of Information Delegate

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$60.26 per hour

Opportunity
Talent International are currently recruiting for a APS6 level Freedom of Information Delegate join our Federal Government client based in Geelong.

12-month Labour Hire contract with the potential to extend, paying an hourly rate of $60.26 plus Superannuation.

Responsibilities may include but are not limited to:

  • Being a key FOI delegate responsible for FOI internal reviews and IC reviews, processing complex and sensitive FOI matters, ensuring they are created, processed, recorded and closed correctly on all databases in accordance with the FOI Act.
  • Reviewing, amending or developing Standard Operating Procedures (SOPs) and policies, template documents and other governance documents to assist with consistent decision making within the team in consultation with other FOI and PIA delegates.
  • Coordinating and providing training in FOI and PIA within the team as well as providing outreach and training within the NDIA to increase business area understanding about their responsibilities in relation to the processing of FOIs and PIAs.
  • Preparing and contributing to a range of other material including briefing material for Ministers, Board papers, media releases, reports to Parliamentary committees, and correspondence.
  • Supporting the development of systems, processes and practical tools including delivering training to support FOI and PIA handling and awareness.
  • Assisting with allocations and triage and making PIA decisions as a PIA delegate where required.

Requirements

  • Demonstrated ability to make decisions under Freedom of Information legislation in relation to requests for access to documents.
    Proven experience managing demanding and changing workloads and competing priorities.
  • Highly developed communication (written and verbal) skills, including the ability to establish and maintain effective working relationships with a wide range of internal and external stakeholders.
  • Have a keen eye for detail, with a high degree of self-motivation to prioritise and complete tasks within specified timeframes
  • Thrive in a busy workplace with multiple competing priorities and deadlines
  • Exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures.

Successful applicants will require Australian Citizenship, and ability to clear federal background and police checks.

Application Process

Please send your CV in confidence to: Samuel.beckett@talentinternational.com or hit Apply now

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Multiple APS4 & APS5 Freedom of Information Officers

  • Australia
  • Greater Geelong
  • Contract
  • AU$43.82 - AU$55.24 per hour

Opportunity

Talent International are currently recruiting for multiple APS4 & APS5 Freedom of Information (FOI) Action Officers to join our Federal Government client based in Melbourne or Geelong.

12-month Labour Hire contract with the potential to extend, paying an hourly rate of $43.82 – $55.24 plus Superannuation.

Responsibilities may include but are not limited to:

  • Undertaking procedures to assist a FOI Decision Maker to create, process and make FOI decisions, including complex and sensitive FOI decisions, and ensuring all matters and recorded and closed correctly on all databases in accordance with the FOI Act.
  • Preparing and drafting a range of material including data reports, briefing material and correspondence, internal and external correspondence and formal decision letters.
  • Providing quality assurance support, guidance and training to the FOI and/or PIA team.
  • Providing administrative and project support to develop systems, processes and practical tools including training to support FOI and PIA handling and awareness.
  • Undertaking procedures to assist a PIA Decision Maker to create, process, make and close PIAs and ensuring all matters are recorded and closed correctly on all databases where required.
  • Assisting in preparing statistical reports for senior staff where required.

Requirements

  • An understanding of Freedom of Information
  • Any experience within government, health, aged care, disability services, education, not-for-profit well regarded
  • Outstanding communication skills and experience dealing with multiple stakeholders (internal and external)
  • Great attention to detail, organised, go-getter approach to getting things done – great time management and ability to multi-task and work under pressure

Successful applicants will require Australian Citizenship, and ability to clear federal background and police checks.
Application Process

Please send your CV in confidence to: Samuel.beckett@talentinternational.com or hit Apply now

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Multiple Complaints Officers

  • Australia
  • Greater Geelong
  • Contract
  • AU$43.82 - AU$55.24 per hour

Opportunity
Great 12 month hourly rate contract opportunities based in Geelong,

APS4 level paying $43.82 hourly + Super.
APS5 level paying $55.24 per hour + Super.

This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect our most vulnerable.

Roles
Multiple Complaints Handling Officers at APS4 & APS5 level working in a small, growing team. Your duties will include:

  • Support the implementation, operation, and monitoring of complaints escalated from a Federal Agency
  • Manage a caseload of complaints and incidents reported
  • Engage with customers to respond to incidents and work with the Assistant Director to manage and escalate where required
  • Identify trends and reports on incidents
  • Support customers by educating them about the complaints and incidents handling function and mission
  • Acquire all information necessary to process complaints
  • Monitor incoming complaints and status to ensure high-risk complaints are escalated

Requirements

  • Australian Citizenship is mandatory
  • Ability to pass Australian federal background checks
  • Background and experience in a complaints handling role (phone based) within a complex corporate (eg telco, utilities, insurance) or government department
  • Excellent communication skills and ability to build rapport
  • Ability to juggle multiple cases with strong time management
  • High attention to detail to record accurate information within case management system
  • Proactive approach and inquisitive nature – ability to ask the right questions to extract information
  • High degree of empathy and compassion for individuals from diverse backgrounds
  • Due to Client requirements you must be an Australian Citizen to apply

Apply
For more information please email Samuel.beckett@talentinternational.com.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Multiple Co-Design Project Officers

  • Australia
  • Greater Geelong
  • Contract
  • Negotiable

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Co-Design & Engagement Officer’s to join the team.

12-month initial Labour Hire contracts with the opportunity to extend.

Positions available are at both APS5 & APS6 level role offering $55.24 hourly – $60.26 hourly + Superannuation.

To be based out of Richmond or Geelong, this is a hybrid position offering 2 days working from home, with the remaining 3 on site. 37.5-hour work weeks.

Your responsibilities will include:

  • Coordinating critical data analysis and feedback to measure effectiveness of activities and strategies, including identifying associated risks and trends.
  • Contributing to the development, implementation and monitoring of targeted engagement strategies and align to the broader engagement strategy and frameworks, with branch and divisional business plans.
  • Building strong relationships with key internal and external stakeholders to facilitate the NDIA’s participation in a diverse range of engagement activities and events, including stakeholder meetings, information sessions, forums, conferences and webinars.
  • Contributing to the implementation and operationalisation of a targeted, proactive engagement strategy, including a forward planned events calendar, aligned to the corporate plan, broader Engagement Strategy and with branch and divisional business plans.

About you

  • Australian citizenship is a requirement to be eligible for this position
  • APS6 level candidates will need team leadership experience
  • Ability to influence effective community engagement program design and delivery by researching and identifying the specific issues, needs and interests of target audiences through timely and relevant consultation mechanisms.
  • Monitor and evaluate stakeholder engagement and communications projects providing ideas for continuous improvement.
  • Assist with the implementation and delivery of stakeholder engagement, including meeting programmes, responding to relevant stakeholder enquiries, and stakeholder mapping.
  • Understanding the IAP2 engagement spectrum in the human services context
  • Presentation to a small group of stakeholders on a regular basis is a skill we should also look for.
  • Project Management skills/experience and understanding of accessibility.

APPLY

Submit your resume, or for further information please contact
samuel.beckett@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS6 Strategic Communications Officer

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$60.26 per hour

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for an APS6 Strategic Communications Officer to join their Internal Communications team.

12-month initial Labour Hire contracts with the opportunity to extend.

This a APS6 level position paying $60.26 hourly + Superannuation.

To be based out of Geelong, this is a hybrid position offering 2 days working from home, with the remaining 3 on site. 37.5-hour work weeks.

Your responsibilities will include:

  • Demonstrating exceptional organisation skills and high attention with all detail.
  • Championing plain English and ensure all collateral is accessible and aligns with the Client’s style and branding guidelines.
  • Leading through example, serving as a trusted communications expert, helping key internal stakeholders and business partners deliver the objectives of each project.
  • Drafting clear, concise and effective messaging for different audiences, including creation of talking points and speeches
  • Contributing towards the development and delivery of different communications plans, progressing approvals and coordination of go-live collateral.
  • Identifying and developing important internal stakeholder relationships, addressing and resolving any emerging challenges with stakeholders.
  • Evaluating the impact of communications, identifying any future learnings and determining whether the identified objectives for each project have been achieved.
  • Supporting team members with administration, technical and procedural tasks.

About you

  • Australian citizenship is a requirement to be eligible for this position
  • Team leadership experience
  • Excellent stakeholder engagement experience
  • A positive attitude towards disability
  • Government experience highly regarded

APPLY

Submit your resume, or for further information please contact
samuel.beckett@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

EL1 Procurement & Contracts Officer

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$602.55 per day

Talent International is currently recruiting for a EL1 Procurement & Contract Officer to work for one of our Federal Government clients based in Geelong. The position is 12-month contract role with the possibility of extension and are paying $602.55 daily + Superannuation.

7.5 hours per day and 37.5 hours per week, with work from home flexibility including 2 days from home weekly.

Responsibilities:

  • Consulting and collaborating with internal stakeholders and business areas, providing a combined education and business intelligence function to identify upcoming issues that require action, further advice or forward planning.
  • Working collaboratively with business areas as a procurement business partner, and managing a team to develop market approach documentation, evaluate tenders and negotiate contracts.
  • Leading an integrated approach to identifying procurement requirements early in the process, including supporting the planning activities within the wider team.
  • Ensuring procurement activities are conducted in line with legislative requirements, the Commonwealth Procurement Rules (CPRs)
  • Delivering support and advice in relation to compliance with the Commonwealth Grant Rules and Guidelines (CGRGs), and Agency policies and procedures.
  • Managing regular policy and process reviews for continuous business improvement in order to benefit the business clients and improving procurement business partnership.

.

Essential Requirements:

  • Previous Procurement experience
  • Ability to understand and apply company policy and procedures.
  • Strong communication and writing skills
  • Ability to engage with, manage, and influence stakeholders.
  • Leadership skills.
  • Government Agency or Department experience.
  • You must be an Australian Citizen to be eligible

Apply
If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Sam at Samuel.beckett@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.