We’re looking for an organised and proactive Claims Support Officer to join a high-performing claims team in Geelong.

This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment where no two days are the same. You’ll play a critical role in supporting Claims Consultants by managing administrative tasks, ensuring accurate record keeping, and helping deliver timely outcomes for clients.

Key Responsibilities

• Provide timely and accurate administrative support to Claims teams.
• Manage a variety of claims-related administration tasks with accuracy and attention to detail.
• Prioritise competing workloads to meet deadlines and service expectations.
• Maintain and update information within claims management systems and other databases.
• Identify potential risks or issues and escalate where appropriate.
• Support continuous improvement initiatives within the Claims Support function.
• Build strong working relationships across internal teams to ensure efficient service delivery.
• Contribute to a collaborative, positive and customer-focused team environment.

To be successful in this role, you’ll bring:

• Previous experience in an administration or business support role within a fast-paced environment.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Excellent attention to detail and a commitment to producing high-quality work.
• The ability to work both independently and collaboratively within a team.
• Strong written and verbal communication skills.
• Confidence using Microsoft Office (Word, Excel and Outlook) and learning new systems quickly.
• A proactive mindset with the ability to exercise sound judgement and initiative.

Experience in claims, insurance, workers compensation, financial services, healthcare or a similar regulated environment will be highly regarded but is not essential.

If you’re someone who thrives on organisation, enjoys problem-solving, and takes pride in delivering exceptional service, we’d love to hear from you. Apply now or contact alistair.barr@talentinternational.com

We’re partnering with a large, enterprise organisation undergoing a significant uplift in delivery across its technology function. With a high volume of critical programs about to kick off, they’re looking for an experienced Release Manager to take ownership of complex, large-scale release cycles across multiple platforms and environments.

This is a high-impact role where you’ll play a key part in ensuring delivery stays on track across a fast-paced, multi-project landscape.

You’ll be responsible for leading and coordinating end-to-end release management across a complex technology environment. Working closely with senior stakeholders, delivery teams, and platform owners, you’ll ensure releases are well-governed, prioritised, and executed smoothly.

The environment is established, but with a significant increase in delivery volume, there’s a strong focus on strengthening processes, improving efficiency, and managing competing priorities.

Key Responsibilities

• Lead planning, coordination, and execution of release cycles across multiple programs
• Manage dependencies, risks, and scheduling across a complex delivery landscape
• Work closely with stakeholders (including senior leadership) to align priorities and expectations
• Ensure release governance, controls, and processes are consistently applied
• Drive continuous improvement across release and environment management practices
• Coordinate across development, QA, infrastructure, and operations teams
• Provide clear communication and reporting on release status, risks, and outcomes

Skills and experience

• Proven experience as a Release Manager in a complex, enterprise environment
• Strong understanding of release governance, environment management, and delivery lifecycles
• Experience working across multiple concurrent projects with high interdependencies
• Excellent stakeholder engagement skills, with experience interacting at senior/exec level
• Ability to operate in high-pressure environments and manage competing priorities
• Strong communication, influencing, and problem-solving skills
• Experience with tools such as ServiceNow (or similar)
• Exposure to Agile, Waterfall, DevOps, CI/CD environments

Apply now to secure an interview or contact carly.llorente@talentinternational.com for further information.