Are you a creative problem solver with a knack for transforming complex challenges into seamless, human-centred experiences? Our high-profile government client is embarking on an ambitious Enterprise Transformation program – and they’re looking for a passionate Service Designer to help shape the future of service delivery for the community.

In this role, you’ll join a collaborative, multidisciplinary team driving strategic priorities that deliver measurable impact – optimising organisational outcomes, enhancing experiences, and making a tangible difference in people’s lives.

What you’ll be doing

• Designing innovative omni-channel solutions that improve client outcomes and deliver business efficiency.
• Partnering with stakeholders, vendors, and product owners to co-create experiences that work in the real world.
• Using customer insights, journey mapping, and rapid prototyping to transform services from concept to implementation.
• Facilitating workshops, usability testing, and embedding service design frameworks across the organisation.
• Championing human-centred design and inspiring others to think differently about how services are delivered.

Skills and experience

• Proven experience in strategic service design and delivering end-to-end, human-centred solutions.
• Solid skills in user research, prototyping, A/B testing, and designing for accessibility.
• Confident workshop facilitator with exceptional stakeholder engagement skills.
• Ability to balance client, business, and technology needs while keeping sight of the bigger picture.
• Proficiency in Miro, Microsoft Office Suite, and service design tools.

Apply now to secure an interview or contact Josh D’Monte on 0401 817 025 to learn more about these exciting opportunities.

Are you a strategic thinker and seasoned project delivery expert ready to lead complex, high-impact initiatives? This respected government body is seeking a Senior Project Manager to drive transformative programs that directly support the organisation’s broader strategic vision.

In this dynamic and influential role, you will partner with executives, senior stakeholders, and cross-functional teams to ensure the successful delivery of multiple complex projects-from inception through to completion. You’ll bring a mix of strategic insight, delivery expertise, and exceptional leadership to shape outcomes that benefit both the organisation and the wider community.

Key activities

• Provide project management expertise to the development and implementation of multiple projects within a program of work and/or projects of a complex nature.
• Deliver project outcomes that meet strategic business objectives using various methodologies such as waterfall, Agile and hybrid.
• Contribute to the formation of strategic papers and project business cases.
• Manage program governance, approaches, delivery plans, communication and reporting to the Director, Project Delivery, Working Parties and Steering Committees.
• Identify, develop and implement communication and engagement strategies with internal and external stakeholders at an executive and senior management level to inform, influence, integrate input and achieve project outcomes.
• Anticipate risks and problems and develop and implement strategies to manage, mitigate and resolve expected and unexpected events and issues.
• Identify, develop, lead and maintain strong working relationships with external stakeholders.
• Manage and provide clear direction and guidance to a cross functional project team, including creating, managing and monitoring project accountabilities and daily workflow.

Skills and experience

• Minimum 5-10 years of senior project management experience
• A proven track record of delivering large-scale business transformation projects.
• A strong understanding of project governance, scope management, budgeting, and stakeholder management.
• Experience writing and approving business cases in the Victorian Public Sector.
• Previous experience in procurement processes.
• A collaborative leadership style and ability to guide cross-functional teams to success.
• PRINCE2 and/or Agile certification (both highly regarded).
• Experience working on large people impact projects, ideally in the Vic state gov or highly regulated businesses would also be beneficial.

Apply now to secure an interview or contact Dylan Tasker on 0480 804 929 for a confidential discussion.

This large government body is looking for a Cloud Architect to oversee the entire architecture and technical direction for Microsoft-based solutions, including Azure cloud services and Microsoft 365.

In this role you will play a pivotal role in aligning the organisation’s strategic goals with cutting-edge digital initiatives, ensuring every project, from cloud infrastructure to collaboration tools, delivers measurable business value.

Key Responsibilities:

• Lead the design of integrated solutions across Microsoft’s suite of products.
• Own and evolve the Microsoft Platform Roadmap, aligning it with the organisation’s digital strategy.
• Define, implement, and enforce technology standards, governance, and best practices across the organisation. Maintain a focus on compliance, security, and scalability in every solution.
• Work hand-in-hand with leadership, project managers, and technical teams to design flexible, scalable, and secure solutions that drive business outcomes and improve employee and client experiences.
• Lead the charge in cloud adoption, ensuring hybrid and multi-cloud interoperability. Oversee network security, identity management, and enterprise security frameworks, particularly within Azure.

Skills and experience

• Expertise in scalable, secure, high-performance architectures, microservices, APIs, DevOps, and cloud-native solutions.
• Deep knowledge of Microsoft Azure and M365, with strong proficiency across the Microsoft tech stack.
• Ability to develop technology roadmaps and reference architectures aligned with business goals.
• Strong leadership in guiding technical teams and coordinating multiple projects.
• Skilled in leading design workshops, architectural reviews, and technical discussions.
• Expertise in large-scale, strategic problem-solving to ensure efficiency and scalability.
• Experience in setting and enforcing technical standards, policies, and best practices.
• Strong communication with stakeholders, including C-level executives, balancing innovation, risk, and cost.
• Proven track record of delivering architecture solutions that drive business improvement.

Apply now to secure an interview or contact Josh D’Monte on 0401 817 025 to learn more about this opportunity.

This respected government body is seeking a Process Optimisation Manager to lead process optimisation across a major transformation program, streamlining systems and boosting efficiency to deliver smarter, scalable outcomes.

In this role, you will drive enterprise-wide process optimisation, leading initiatives that improve efficiency, quality, and performance. Collaborate across teams to identify reform opportunities, streamline systems, and deliver impactful change aligned with strategic priorities. Use recognised methodologies to embed continuous improvement, enabling smarter operations and sustainable outcomes in a fast-paced transformation environment.

Key activities

• Lead and deliver end-to-end process optimisation initiatives across the enterprise

• Develop and implement frameworks for evaluating and redesigning core business processes

• Collaborate with stakeholders to identify automation and reform opportunities

• Drive continuous improvement using recognised methodologies and best practices

• Provide strategic advice to align process improvements with organisational priorities

Skills and experience

• Proven experience delivering process optimisation and continuous improvement initiatives

• Strong understanding of business process frameworks and value stream mapping

• Demonstrated ability to lead teams and manage cross-functional stakeholders

• Excellent communication, negotiation, and influencing skills at all levels

• Experience in using project methodologies and business analysis for process redesign

Click APPLY NOW or email your resume through to dylan.tasker@talentinternational.com