Are you an experienced Application Support Specialist who enjoys solving complex technical challenges and keeping business-critical systems running smoothly?

We’re looking for a Senior Application Support Specialist to join a large, established organisation and play a key role in supporting, maintaining and improving its enterprise application environment.

This is a fantastic opportunity to work across a diverse technology stack, tackle complex technical issues and drive continuous improvement.

The Role
Working within a collaborative Technology Operations team, you’ll:

• Provide advanced technical support across a complex enterprise application portfolio.
• Investigate and resolve incidents, troubleshoot issues and implement long-term solutions.
• Support application enhancements, upgrades, deployments and system configurations.
• Work across technologies including Java, IBM Domino, SQL, Oracle, Linux and Windows Server.
• Collaborate with developers, infrastructure teams and business stakeholders.
• Drive improvements in application performance, reliability and support processes.
• Provide technical guidance and contribute to incident, problem and change management.

We’re looking for someone with:

• Strong experience in enterprise application support or a similar technical specialist role.
• Hands-on experience with IBM Domino/Lotus Notes, Java, SQL, Oracle, Linux and/or Windows Server.
• Exposure to WebSphere, IBM MQ, Perl or XML (highly regarded).
• Experience troubleshooting complex applications and managing incidents through to resolution.
• Knowledge of ITIL processes, application lifecycle management and deployments.
• Excellent problem-solving, communication and stakeholder engagement skills.

If you’re a technically strong Application Support Specialist looking for your next challenge, we’d love to hear from you!

Help shape the future of enterprise cloud operations!

Are you an experienced Technical Business Analyst with a passion for cloud transformation, AWS and designing operating models that actually work?

We’re partnering with a large government body undergoing an exciting phase of cloud transformation. This is a fantastic opportunity to play a key role in establishing the operational frameworks, governance and service management capabilities that will support its growing AWS environment.

You’ll play a pivotal role in bridging the gap between technical delivery and operational readiness, ensuring AWS cloud capabilities are not only implemented successfully but are sustainable, secure and effectively managed.

Key activities

• Lead the development of AWS target operating models, governance frameworks and operational processes.
• Work closely with cloud architects, cyber security teams and service management stakeholders to define future-state capabilities.
• Facilitate workshops to capture business, technical and operational requirements.
• Develop process maps, service catalogues, RACI matrices, support models and operational documentation.
• Support AWS Landing Zone initiatives and defining operational requirements across monitoring, security, backup and recovery.
• Establish service management processes covering incident, problem, change and request management.
• Drive operational readiness, knowledge transfer and the transition of AWS services into BAU.

Skills and experience

• Minimum 5+ years’ experience as a Technical Business Analyst, ideally within cloud or infrastructure transformation.
• Hands-on experience working across AWS, Azure or enterprise cloud environments.
• Strong experience developing target operating models, governance frameworks and service management processes.
• Proven ability to translate complex technical requirements into clear business processes and operational solutions.
• Experience producing process maps, RACI matrices, service catalogues, business requirements and operational readiness documentation.
• Excellent stakeholder engagement and workshop facilitation skills.
• A solid understanding of enterprise architecture, technology delivery lifecycles and Agile or hybrid delivery methodologies.

This is an opportunity to get involved at a critical stage of an organisation’s cloud journey, where your expertise will directly influence how AWS capabilities are managed and supported into the future.

Apply now with your updated CV or reach out to josh.dmonte@talentinternational.com for a confidential discussion.

Safeguarding & Risk Advisor – Disability Services (APS6)

Our client is a large values-focused Federal Government Agency seeking experienced Safeguarding & Risk Advisors to provide specialist advice, risk assessment and safeguarding support for participants experiencing complex or sensitive circumstances.

This is an opportunity to work within a national safeguarding function, helping identify and manage risks of harm, support staff navigating complex cases and coordinate practical interventions to improve participant safety and wellbeing.

*Official position title: APS6 Planner*

ROLE DETAILS:

Location: Geelong VIC (Hybrid) – will consider Melbourne applicants who are willing to travel to Geelong 2 days per week
Contract: Initial term from January 2027 to 31 December 2027, with extension potential
Hours: Full-time, 7.5hrsper day
Rate: $61.86 per hour + super
Eligibility: Australian Citizenship required
Checks: Baseline security clearance desirable but not essential
Applications close: Thursday 12 November

ABOUT THE ROLE:

You’ll work within a specialist team supporting staff and participants through complex safeguarding matters, including situations involving potential or actual harm.

The role combines risk assessment, specialised advice, stakeholder engagement and short-term case management. You’ll use sound judgement to identify risks, recommend appropriate interventions and support decisions in line with relevant legislation, policy and procedures.

KEY RESPONSIBILITIES:

• Assess complex and sensitive participant circumstances to identify safeguarding risks.
• Provide specialist written and verbal advice on complex safeguarding matters.
• Support urgent and short-term interventions using a case management approach.
• Guide staff on safeguarding options, support pathways and risk management.
• Work with stakeholders to coordinate responses and resolve complex issues.
• Apply legislation, policies and procedures to support evidence-based decisions.
• Coach and mentor colleagues and contribute to improvements in safeguarding practices.

SELECTION CRITERIA:

• Strong experience assessing complex cases, identifying risks and providing evidence-based recommendations.
• Experience in safeguarding, complex case management, disability services, risk assessment or related fields.
• Excellent written communication skills, particularly preparing clear, defensible advice.
• Strong stakeholder engagement and ability to navigate sensitive conversations.
• Sound judgement when interpreting legislation, policies and operational procedures.
• Ability to manage competing priorities and work autonomously in a complex environment.
• Confidence using CRM, case management and Microsoft Office systems.

HIGHLY DESIRABLE:

• Understanding of NDIS legislation, participant safeguarding and risk management practices.
• Experience using PACE or similar participant planning/case management systems.
• Experience developing operational guidance, procedures or training materials.
• Background in disability, community services, safeguarding or government service delivery.

APPLY:

Submit your resume, or for further information please contact

Reece Prideaux – Talent International
reece.prideaux@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career