Participant Support Officer (Administration) - APS3

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$37.36 per hour + + Super

Our client is a large, values-focused Federal Government Agency supporting participants through local office services and administrative support functions.

They are seeking an APS3 Participant Support Officer to provide front-of-house and operational support, manage participant enquiries, and complete accurate administrative tasks across office and business systems.

ROLE DETAILS

Locations: (please specify your location in application)

VIC: Geelong, Traralgon, Wendouree

TAS: Launceston

Rate: APS3 – $37.36 per hour + Super

Hours: Full-time, Monday to Friday, 7.5-hour days (on-site)

Contract Duration: Labour hire contract, initial term until 31 December 2026, with extensions likely

Eligibility: Australian Citizenship is MANDATORY. As this is a Federal Government role, non-citizens will not be considered.

Applications close Wednesday, 24th June 2026.

ABOUT THE ROLE:

This is a public-facing role involving communication with internal and external stakeholders and providing straightforward advice. You will support participant experience by managing and resolving matters, coordinating appointments, and ensuring accurate data entry and mailbox management to keep services running smoothly.

KEY RESPONSIBILITIES:

Manage and resolve participant matters by actioning planning tasks in line with relevant legislation.

Provide front-of-house support, including counter/reception duties, participant enquiries, and online/self-help support.

Resolve customer enquiries, provide information, and refer customers to appropriate services.

Manage shared inboxes/mailboxes, appointments, and telephone enquiries.

Coordinate appointments and ensure office facilities are accessible for participants.

Complete data entry and follow-up actions, including recording complaints and feedback in business systems.

WHAT WE ARE LOOKING FOR:

Strong administration and customer service skills, with the ability to prioritise tasks and meet deadlines.

Clear written and verbal communication skills, with strong problem-solving ability.

High attention to detail, adaptability, and confidence handling sensitive information appropriately.

Experience in disability or allied health sectors is strongly preferred.

APPLY:

Applications close Wednesday, 24th June 2026.

For over 30 years, Talent has been redefining the contracting experience with industry-leading support, exclusive contractor benefits, and a world-class digital platform, ENGAGE, to access it all.

Apply today to see how we can elevate your career.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Data and Reporting Analyst - APS5 (Federal Government)

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$55.24 per hour + Super

Our client is a large values-focused Federal Government Agency delivering services across the disability ecosystem and supporting operational decision-making through performance reporting and analytics.

They are seeking an APS5 Data and Reporting Analyst to extract, analyse and visualise data, produce consumable reports and dashboards, and provide insights to support workload management and emerging risk identification.

ROLE DETAILS:

  • Location: Geelong, VIC
  • Rate: $55.24/hr + Super (APS5 level)
  • Eligibility: Australian Citizen (mandatory)
  • Working Arrangement: Hybrid 2/3 split
  • Contract: Initial term until 31st December – likely extensions

ABOUT THE ROLE:

You’ll focus on identifying and communicating key trends and insights, and collaborate with business areas to develop and implement reporting and analytics that address key risks and emerging trends.

KEY RESPONSIBILITIES:

  • Extract, manipulate and present data to produce high-quality reports and visual outputs
  • Analyse and interpret results to generate insights and communicate findings to varied audiences
  • Ensure data quality and integrity through validation, cleansing and QA
  • Develop and maintain dashboards, reporting frameworks and visualisations across tools/platforms
  • Partner with stakeholders to capture requirements and translate them into reporting solutions
  • Maintain technical/procedural documentation to support consistency and transparency
  • Support project coordination activities including planning, task tracking and activity reporting

WHAT WE’RE LOOKING FOR:

  • Strong data analysis and reporting capability with experience building reports, dashboards and visual outputs
  • Confidence working with stakeholders and translating business questions into usable reporting products
  • Strong attention to detail with a focus on data integrity and quality assurance
  • Ability to manage competing priorities in a demanding and changing environment
  • Desirable: Experience within the Australian Government or Health/Disability services

APPLY:

Submit your resume, or for further information please contact
Reece Prideaux – Talent International
reece.prideaux@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

First Nations Policy & Advice Advisor (IAC) - EL1

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$602.55 per day + + Super

Our client is a large, values focussed Federal Government agency responsible for delivering impactful national programs. They are seeking an EL1 Independent Advisor (First Nations) to support the Independent Advisory Council (IAC) by developing high-quality advice and strengthening First Nations perspectives within the Council’s work.

This is a Special Measures role. Applicants must identify as Aboriginal and/or Torres Strait Islander. Aboriginal and Torres Strait Islander peoples living with disability are also encouraged to apply.

ROLE DETAILS
Location: Geelong, VIC or Nationwide
Contract: Initial term up to 6 months (possible extensions)

Hours: Part time position, 0.6 FTE – 3 days a week

Eligibility: Must be Australian Citizen – This is a Special Measures role. Applicants must identify as Aboriginal and/or Torres Strait Islander.

Rate: $602.55 per day + Super

Closes: Friday 12th June
Working style: Predominantly work from home, with some meetings/travel as required

ABOUT THE ROLE
This role supports the IAC in providing independent expert advice to the agency’s Board, with a primary focus on supporting First Nations reference group activities and advice development. You’ll draft advice, lead research and planning, facilitate discussions, and support member capability building, always in plain English and aligned to accessibility expectations.

KEY RESPONSIBILITIES

  • Write formal advice, discussion papers, reports and briefings in plain English for endorsement and submission through the IAC
  • Undertake research, critical analysis and planning to strengthen advice and recommendations
  • Facilitate advice steering groups and present in meetings to progress priorities
  • Support First Nations reference group meetings and related out-of-session meetings (including pre/post briefings and member reports where required)
  • Build culturally safe spaces and contribute to member capability building (mentoring, induction support, capacity sessions)
  • Maintain strong relationships across members, secretariat and stakeholders to progress advice development and outcomes

WHAT WE’RE LOOKING FOR

  • Applicants who identify as Aboriginal and/or Torres Strait Islander (mandatory – Special Measures)
  • Strong experience writing advice for government audiences in clear, accessible/plain English
  • Strong understanding of First Nations perspectives and the experiences of First Nations people with disability, and how systems impact communities
  • Confident facilitation, stakeholder engagement, and ability to influence in complex environments
  • Comfort working in changing environments, managing competing priorities, and navigating challenging conversations with empathy (trauma-informed approach)

APPLY
Submit your resume, or for further information please contact
Reece Prideaux – Talent International
reece.prideaux@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Technical Business Analyst

  • Australia
  • Greater Geelong
  • Contract
  • Geelong/WFH hybrid | ASAP start

We are seeking an experienced Technical Business Analyst to join a major enterprise transformation program for a large governemnt body. This role will focus on business analysis, UAT preparation and support, data readiness, defect management, and reporting solutions across a complex technology environment.

Key Responsibilities

  • Gather, analyse and document business, functional and technical requirements

  • Support UAT planning, test scenario development and business validation activities

  • Review data mappings, file specifications and test data requirements

  • Analyse and triage defects, working with business and technical teams to resolve issues

  • Act as the key liaison between stakeholders, testers, developers and project teams

  • Develop technical specifications and support reporting and analytics solutions, including Databricks

  • Identify opportunities for process improvement and technology optimisation

Skills and experience

  • Previous experience as a Technical Business Analyst within large technology projects

  • Strong experience with requirements gathering, process analysis and stakeholder management

  • Proven background supporting UAT, testing and defect management

  • Strong data literacy with CSV, XML, JSON and flat files

  • Experience analysing end-to-end business processes and system integrations

  • Exposure to Databricks, data platforms or reporting solutions

  • Excellent communication skills and the ability to work across business and technical teams

  • Government, health, insurance or disability sector experience highly regarded

  • Knowledge of data governance and information management

This is an excellent opportunity to contribute to a high-profile transformation program while working alongside experienced delivery, technology and data teams. Apply now to secure an interview or contact carly.llorente@talentinternational.com.au

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.