We’re seeking an experienced Technical Senior Business Analyst to support two major enterprise technology initiatives focused on Microsoft Tenancy Separation and Cloud Security (Checkpoint CloudGuard).

This is a highly technical BA role requiring strong cloud, infrastructure and security knowledge. You’ll work closely with Architects, Infrastructure teams and external vendors to define technical requirements, develop Statements of Work, shape future-state service models and support delivery through to implementation.

Key Responsibilities

• Analyse current and future state cloud and infrastructure environments.
• Define technical requirements, non-functional requirements and solution specifications.
• Produce Requests for Service and Statements of Work for external vendors.
• Support Microsoft tenancy separation, identity management and service transition activities.
• Work with architects and vendors on CloudGuard implementation and cloud security uplift.
• Collaborate with testing teams to ensure solutions meet business and technical requirements.

Skills and Experience

• Previous experience working as a Technical Business Analyst
• Strong stakeholder engagement and technical documentation skills.
• AWS Cloud Services and platform/infrastructure design.
• Microsoft Azure, Microsoft 365 and Entra ID.
• Identity & Access Management (IDAM), RBAC and multi-tenancy.
• Cloud infrastructure, security and platform architecture.
• Vendor management, commercial engagements and procurement documentation.
• Service delivery, operational readiness and transition.

Apply now to secure an interview or contact josh.dmonte@talentinternational.com for more information.

We’re looking for an organised and proactive Claims Support Officer to join a high-performing claims team in Geelong.

This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment where no two days are the same. You’ll play a critical role in supporting Claims Consultants by managing administrative tasks, ensuring accurate record keeping, and helping deliver timely outcomes for clients.

Key Responsibilities

• Provide timely and accurate administrative support to Claims teams.
• Manage a variety of claims-related administration tasks with accuracy and attention to detail.
• Prioritise competing workloads to meet deadlines and service expectations.
• Maintain and update information within claims management systems and other databases.
• Identify potential risks or issues and escalate where appropriate.
• Support continuous improvement initiatives within the Claims Support function.
• Build strong working relationships across internal teams to ensure efficient service delivery.
• Contribute to a collaborative, positive and customer-focused team environment.

To be successful in this role, you’ll bring:

• Previous experience in an administration or business support role within a fast-paced environment.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Excellent attention to detail and a commitment to producing high-quality work.
• The ability to work both independently and collaboratively within a team.
• Strong written and verbal communication skills.
• Confidence using Microsoft Office (Word, Excel and Outlook) and learning new systems quickly.
• A proactive mindset with the ability to exercise sound judgement and initiative.

Experience in claims, insurance, workers compensation, financial services, healthcare or a similar regulated environment will be highly regarded but is not essential.

If you’re someone who thrives on organisation, enjoys problem-solving, and takes pride in delivering exceptional service, we’d love to hear from you. Apply now or contact alistair.barr@talentinternational.com

We’re partnering with a large, enterprise organisation undergoing a significant uplift in delivery across its technology function. With a high volume of critical programs about to kick off, they’re looking for an experienced Release Manager to take ownership of complex, large-scale release cycles across multiple platforms and environments.

This is a high-impact role where you’ll play a key part in ensuring delivery stays on track across a fast-paced, multi-project landscape.

You’ll be responsible for leading and coordinating end-to-end release management across a complex technology environment. Working closely with senior stakeholders, delivery teams, and platform owners, you’ll ensure releases are well-governed, prioritised, and executed smoothly.

The environment is established, but with a significant increase in delivery volume, there’s a strong focus on strengthening processes, improving efficiency, and managing competing priorities.

Key Responsibilities

• Lead planning, coordination, and execution of release cycles across multiple programs
• Manage dependencies, risks, and scheduling across a complex delivery landscape
• Work closely with stakeholders (including senior leadership) to align priorities and expectations
• Ensure release governance, controls, and processes are consistently applied
• Drive continuous improvement across release and environment management practices
• Coordinate across development, QA, infrastructure, and operations teams
• Provide clear communication and reporting on release status, risks, and outcomes

Skills and experience

• Proven experience as a Release Manager in a complex, enterprise environment
• Strong understanding of release governance, environment management, and delivery lifecycles
• Experience working across multiple concurrent projects with high interdependencies
• Excellent stakeholder engagement skills, with experience interacting at senior/exec level
• Ability to operate in high-pressure environments and manage competing priorities
• Strong communication, influencing, and problem-solving skills
• Experience with tools such as ServiceNow (or similar)
• Exposure to Agile, Waterfall, DevOps, CI/CD environments

Apply now to secure an interview or contact carly.llorente@talentinternational.com for further information.