• 6 Month Contract with extensions through to 2028
• Brisbane based with travel to Hobart once a month
• Market Rates

As the Senior Project Manager, you will lead end-to-end delivery of software, systems integration, and customer implementation projects across the full delivery lifecycle. This includes discovery, requirements definition, solution design, build, testing, release, deployment, transition to operations, and handover into BAU.

You will operate within a highly collaborative, multi-stakeholder environment and play a key role coordinating vendors, technical teams, customers, and implementation activities.

Key Responsibilities

• Lead delivery of complex ICT and software implementation projects
• Manage integrated project plans, schedules, governance, risks, dependencies, and reporting
• Coordinate multidisciplinary delivery teams across business analysis, architecture, engineering, development, testing, data, change, and operations
• Drive customer implementation activities including discovery, fit-gap assessments, configuration, integration, and readiness
• Facilitate workshops, planning sessions, design discussions, and stakeholder forums
• Manage competing priorities and align delivery outcomes across multiple stakeholder groups
• Support release readiness, deployment activities, and transition into BAU
• Contribute to continuous improvement and scalable delivery practices across the broader program

About You

We’re looking for a Senior Project Manager with proven experience delivering complex enterprise technology programs within software, systems integration, or digital transformation environments.

• Demonstrated experience delivering end-to-end ICT/software projects
• Strong governance, planning, dependency, and risk management capability
• Experience working across large, matrixed delivery environments
• Strong stakeholder engagement and communication skills
• Experience coordinating cross-functional technical and business teams
• Exposure to Azure cloud environments, GIS/spatial platforms, or enterprise integration projects
• Ability to influence outcomes across diverse stakeholder groups and competing priorities

Highly Regarded

• Experience within government, transport, infrastructure, or regulated industries
• Experience within Agile, hybrid, or iterative delivery environments
• PRINCE2, PMP, or equivalent project management certification
• Experience delivering enterprise-wide transformation programs

If this is something you’d like to be considered for click APPLY NOW or contact Brid at brid.coughlan@talentinternational.com

An exciting opportunity is available for an experienced Data Engineer to join a major enterprise organisation and work within an established Operations Data Squad delivering high-value data initiatives across the business.

This is not just a heads-down engineering position. We are looking for someone who combines strong Databricks, Python and SQL capability with excellent analytical thinking and business communication skills.

You’ll work closely with business stakeholders, analysts and technology teams to understand operational requirements, analyse complex data needs and deliver robust, scalable data solutions that support better business decision-making.

What You’ll Be Doing

• Design, develop and maintain scalable data pipelines and data solutions within Databricks
• Use Python and SQL to transform, manipulate and analyse complex datasets
• Work with operational and business stakeholders to understand data requirements and translate them into practical technical solutions
• Analyse data, identify trends, issues and opportunities, and communicate findings clearly
• Support the delivery of reliable, high-quality datasets for reporting, analytics and operational use
• Perform data validation, troubleshooting and root-cause analysis
• Collaborate across data, technology and business teams within an enterprise environment
• Contribute to data engineering standards, documentation and continuous improvement

What We’re Looking For

• Strong hands-on experience with Databricks
• Advanced Python and SQL capability
• Strong experience developing and supporting data pipelines / ETL / ELT solutions
• Excellent analytical and problem-solving skills
• Excellent business communication skills, with the ability to work directly with non-technical stakeholders
• Ability to understand business problems and translate them into data and technical requirements
• Strong data investigation, validation and troubleshooting capability
• Experience working within a large, complex commercial or enterprise environment
• Ability to work effectively within a collaborative delivery squad

Experience within aviation, travel, banking, insurance or another large commercial environment would be highly regarded.

Contract Details

Location: Brisbane
Contract: 12 months
Rate: $940 per day inclusive of super
Type: Contract

Apply Now

If you’re a Data Engineer who enjoys combining hands-on Databricks engineering with analytics and stakeholder engagement, this is an excellent opportunity to join a significant enterprise data initiative on a long-term contract or reach out to ray.stewart@talentinternational.com

• 12 Months
• $1000 – $1100 Per Day
• Brisbane Based

Key Responsibilities

• Lead the end-to-end delivery of the SharePoint implementation project.

• Develop and manage project plans, schedules, budgets, RAID registers and governance.

• Coordinate activities across business stakeholders, technology teams, vendors and implementation partners.

• Manage project scope, risks, issues, dependencies and changes throughout delivery.

• Facilitate workshops and maintain clear communication across technical and non-technical stakeholder groups.

• Coordinate solution design, configuration, migration, testing, deployment and business readiness activities.

• Drive implementation and adoption of the SharePoint solution across the organisation.

• Ensure delivery remains aligned with business requirements, project milestones and organisational standards.

• Provide regular project reporting and updates to senior stakeholders.

About You

To be successful in this role, you will ideally bring:

• Strong experience as a Project Manager delivering technology or business systems implementations.

• Demonstrated experience delivering a SharePoint implementation, migration or major uplift project.

• Strong understanding of SharePoint / Microsoft 365 environments and associated implementation considerations.

• Previous experience within mining, resources, heavy industry, infrastructure, utilities or another asset-intensive commercial environment.

• Strong vendor and third-party management experience.

• Excellent stakeholder engagement skills, including experience working with senior business and technology stakeholders.

• Strong project governance, planning, risk management and reporting capability.

• Ability to manage complex projects involving multiple business areas and competing priorities.

If this is something you’d like to be considered for click APPLY NOW or contact David at david.reynolds@talentinternational.com

We’re partnering with a leading enterprise organisation to recruit an experienced Security Network Engineer to join its Network & Security Engineering team.

This is a hands-on engineering role with a strong focus on F5 load balancing, firewalls (Fortinet & Checkpoint) and network security, working across a large-scale, complex enterprise environment. You’ll have plenty of autonomy and will be expected to take ownership of issues, solve problems and work closely with teams across security, infrastructure, development and project delivery.

The Role

The position will be approximately 80% BAU engineering and operational support, alongside 20% project and improvement work.

Key responsibilities will include:

• Support, engineer and enhance F5 BIG-IP load balancing environments
• Manage and troubleshoot enterprise firewall technologies including Check Point and Fortinet
• Support network security services including VPN, IPsec, SSL, segmentation and web security
• Deliver F5, load balancing and broader network security improvements
• Troubleshoot complex networking and infrastructure issues
• Support secure integrations across network, infrastructure and application environments
• Use automation and scripting to improve repeatable engineering and operational processes
• Monitor network performance, security events and alerts
• Work closely with Security, Infrastructure, Cloud, Development and project teams
• Maintain technical documentation and work within established change and security processes

What We’re Looking For

You’ll ideally have 5+ years’ experience in network or security engineering, with a strong hands-on engineering background.

Essential experience includes:

• F5 BIG-IP / load balancing – this is a key requirement
• Enterprise firewall technologies such as Check Point, Fortinet or Palo Alto
• Strong networking fundamentals across routing, switching, VLANs, TCP/IP and BGP
• Network security technologies including VPN, IPsec, GRE, SSL and segmentation
• Load balancing and traffic management
• LAN, WAN and data centre networking
• Automation or scripting using technologies such as Python, Ansible or Shell
• Strong troubleshooting and problem-solving capability
• Ability to work independently and take ownership of technical issues
• Strong communication skills and confidence working across technical and non-technical teams

Nice to Have

Experience across any of the following would be advantageous:

• VMware NSX
• Proxy / Secure Web Gateway technologies such as Zscaler
• VMware and broader data centre infrastructure
• SD-WAN
• Monitoring and logging technologies such as Splunk, SNMP or NetFlow
• Security monitoring and incident response
• Broader infrastructure engineering experience

What’s On Offer

• Hybrid working model – 60/40 split
• Flexible working hours
• Opportunity to work across a large, enterprise-scale technology environment
• Strong technical team with a high level of autonomy
• Mix of BAU engineering, problem solving and project work
• Exposure across network security, F5, infrastructure and enterprise networking

This role would suit an experienced engineer who enjoys being hands-on, taking ownership and solving complex technical problems without needing significant direction.

Apply now or send your CV to jackson.bruce@talentinternational.com for a confidential discussion and further details.

An exciting opportunity is available for an experienced Engineering Lead to lead a team of nine engineers delivering an AI-enabled automated patching and remediation capability across a large enterprise microservices environment.

You’ll lead the initial pilot before scaling the solution across 250+ Java/Spring Boot APIs, combining hands-on engineering leadership with AI-assisted development, automated testing, vulnerability remediation and modern DevOps practices.

This is an excellent opportunity for a technically strong Engineering Lead who wants to work at the intersection of AI, Java/Spring Boot, API engineering and automation.

What You’ll Be Doing

• Lead a team of nine engineers delivering an automated API patching factory.
• Drive AI-first engineering practices across development, testing, code review and documentation.
• Scale automated patching and remediation across 250+ microservice APIs.
• Build reusable regression testing and automated quality frameworks.
• Automate Spring Boot dependency and security patching using Renovate.
• Lead remaining Spring Boot 3 to Spring Boot 4 migrations.
• Establish engineering standards across development, testing, security and CI/CD.
• Provide hands-on technical leadership across Java, Spring Boot, APIs, AI and automation.
• Mentor engineers and work closely with architecture, SRE, testing and delivery teams.

What We’re Looking For

• Strong Engineering Lead / Technical Lead experience in complex enterprise environments.
• Deep hands-on Java and Spring Boot expertise.
• Strong microservices, REST API and integration experience.
• Experience with Kubernetes and cloud-based microservice environments.
• Practical experience using AI coding assistants throughout the software engineering lifecycle.
• Strong understanding of automated testing, CI/CD, DevOps and observability.
• Experience with event streaming and real-time integration.
• Strong technical design capability and experience establishing engineering standards.
• Experience with Renovate, automated dependency management or vulnerability remediation would be highly regarded.
• Strong communication skills with the ability to lead both onshore and offshore engineering teams.

Contract Details

• Contract: 6 months
• Location: Brisbane / Southbank
• Rate: $1000 – $1100 per day including super – (strong possibility for contract extension)
• Environment: Large-scale enterprise integration and microservices environment
• Scope: Lead a team of nine engineers across an estate of 250+ APIs

Benefits

• Lead a highly visible AI-first engineering and automation initiative.
• Take technical ownership of a large-scale 250+ API ecosystem.
• Work hands-on with Java, Spring Boot, AI-assisted engineering and automation.
• Lead and mentor an experienced engineering team.
• Drive modern engineering standards across testing, security, CI/CD and API development.
• Work on a program with tangible outcomes across security remediation, automation, and software quality.

Why Apply?

This is an opportunity to take ownership of a technically challenging initiative focused on automating the security, maintenance and quality of a large enterprise API environment.

If you’re a hands-on Engineering Lead with strong Java/Spring Boot foundations who is genuinely using AI and automation to improve software engineering at scale,

Apply now or reach out to ray.stewart@talentinternational.com for a confidential discussion.

Drive delivery across loyalty and digital initiatives

Talent International is seeking an experienced Project Manager to join a major enterprise organisation’s Corporate & Loyalty Portfolio.

You will oversee Card Link Offers, SME Ongoing Enhancements and additional initiatives as portfolio priorities evolve. This is an opportunity to take ownership of delivery across business and technology workstreams, bringing together stakeholders, technical teams and delivery partners to turn priorities into successful releases.

We’re looking for a Project Manager who understands how technology projects move from requirements through development, integration, testing and implementation and can keep delivery moving when priorities and dependencies change.

What you’ll be doing

• Lead end-to-end delivery across concurrent technology and digital initiatives.
• Build and manage project plans, schedules, budgets, milestones and governance.
• Coordinate business requirements, development activities, system integrations and technical dependencies.
• Work closely with business stakeholders, product owners, technical teams and vendors to align priorities and delivery commitments.
• Manage risks, issues, scope changes and dependencies, with clear reporting and timely escalation.
• Coordinate UAT, defect resolution, release readiness, implementation and operational handover.
• Support additional initiatives within the Corporate & Loyalty Portfolio as required.

What you’ll bring

• Proven experience managing technology or digital projects in a complex enterprise environment.
• Strong control of project scope, budgets, schedules, governance and delivery risks.
• An understanding of software delivery, application integrations, testing and release processes.
• Experience working across Agile, Waterfall or hybrid delivery environments.
• Confidence engaging technical teams, challenging delivery assumptions and communicating with business stakeholders.
• Strong stakeholder and vendor management skills, with the ability to manage competing priorities.

Experience with loyalty platforms, card-linked offers, payments or customer-facing digital services will be highly regarded, as will familiarity with Jira and Confluence.

Why apply?

• $1,050 per day inclusive of superannuation.
• Initial 6-month contract with a high possibility of extension.
• Ownership of varied initiatives within a Corporate & Loyalty Portfolio.
• Opportunity to work across business priorities, technical delivery and customer-focused enhancements.

Apply now with your current CV, highlighting your experience delivering technology projects, coordinating integrations and managing initiatives through testing and implementation or reach out to ray.stewart@talentinternational.com

We are seeking an experienced Delivery Lead to take ownership of a newly established Operations Data Squad, supporting the delivery of important data initiatives and the ongoing embedment of an enterprise data operating model.

This is a hands-on delivery leadership role suited to someone who can bring structure, momentum and accountability to a multidisciplinary data environment. You will work closely with business, data and technology stakeholders to establish delivery plans, facilitate ways of working and ensure initiatives progress from planning through to successful implementation.

Working three days per week, this is an excellent opportunity for an experienced Delivery Lead looking for a high-impact part-time contract within a large, complex enterprise environment.

Key Responsibilities

• Lead the day-to-day delivery of the Operations Data Squad and its portfolio of initiatives.
• Establish and maintain delivery plans, priorities, milestones and dependencies.
• Facilitate Agile delivery ceremonies, planning sessions and stakeholder forums.
• Coordinate work across business, data, technology and operational stakeholders.
• Provide clear visibility of delivery progress, risks, issues and dependencies.
• Drive accountability across the squad and ensure agreed actions and outcomes are progressed.
• Support the implementation and embedment of effective data delivery ways of working.
• Identify delivery blockers and work with stakeholders to resolve issues quickly.
• Ensure initiatives are effectively transitioned from planning through delivery and implementation.
• Support continuous improvement across delivery processes, governance and team practices.

About You

You will ideally bring:

• Strong experience leading multidisciplinary technology, digital or data delivery teams.
• Demonstrated end-to-end ownership of project or initiative delivery.
• Strong planning, prioritisation and delivery management capability.
• Practical experience working within Agile delivery environments.
• Excellent facilitation and stakeholder engagement skills.
• Experience managing risks, issues, dependencies and competing priorities.
• The ability to provide structure and direction while remaining pragmatic and delivery focused.
• Experience within data, analytics, data platforms or data transformation environments will be highly regarded.

Contract Details

Contract: 6 months
Capacity: 60% / 3 days per week
Rate: $975-$1,025 per day inc. super
Location: Brisbane

If you’re interested in finding out more about this position apply now or reach out to ray.stewart@talentinternational.com

• 12 Month Contract
• Brisbane Based
• $1000 Per Day

The Role

As an Infrastructure Architect, you will provide technical leadership across multiple platform and infrastructure initiatives, working closely with application, infrastructure, security, vendor and delivery teams.

You will be responsible for translating business and technical requirements into practical architecture and driving solutions from initial design through to implementation and operational handover.

Key Responsibilities

• Develop high-level and detailed solution architectures across platform services, integrations, automation and operational tooling.
• Lead end-to-end delivery of platform initiatives from requirements gathering through to implementation and handover.
• Design scalable, secure and resilient infrastructure and platform solutions.
• Provide architectural guidance and technical leadership to project teams and stakeholders.
• Design and support integrations across enterprise systems, SaaS platforms and identity services.
• Champion cloud-native architecture, automation, Infrastructure as Code (IaC) and platform engineering practices.
• Work closely with application, infrastructure and security teams to ensure successful platform adoption.
• Ensure solutions align with enterprise architecture, security and technology standards.
• Manage multiple concurrent initiatives and technical workstreams.
• Collaborate with vendors, managed service providers and offshore delivery teams.

About You

To be successful in this role, you will bring:

• Strong experience across the Microsoft technology stack.
• Demonstrated expertise with Microsoft Entra ID and Azure/Active Directory.
• Strong experience designing and configuring Single Sign-On (SSO) solutions.
• Experience configuring integrations between enterprise systems and SaaS platforms.
• Demonstrated experience designing and implementing processes and configurations within SaaS platforms to meet business requirements.
• Strong understanding of identity, authentication and enterprise integration patterns.
• Experience developing both high-level and detailed solution architecture.
• Proven delivery experience within large, complex enterprise environments.
• Strong stakeholder management skills with the ability to communicate architectural concepts to both technical and non-technical audiences.

If this is something you’d like to be considered for click APPLY NOW or contact David at david.reynolds@talentinternational.com

Working for a key government-owned corporation, we are seeking an experienced Project Manager to lead the delivery of a payroll implementation and transformation program.

This is an initial 6-month contract based in Brisbane, working closely with Payroll, HR, Technology, business stakeholders and implementation partners to successfully deliver a new payroll solution.

The successful candidate will have strong experience managing payroll, HRIS or HCM implementations, with the ability to coordinate complex business and technology workstreams, manage vendors and stakeholders, and drive the program through implementation, testing, cutover and transition to BAU.

Experience with ADP, SAP SuccessFactors and/or Oracle HCM will be highly regarded.

Key Responsibilities

• Lead the end-to-end delivery of the payroll implementation, ensuring key milestones, scope, budget and timelines are effectively managed.
• Develop and maintain the project plan, schedule, governance framework, RAID register and delivery reporting.
• Coordinate activities across Payroll, HR, Finance, Technology, vendors and implementation partners.
• Manage multiple workstreams including solution implementation, integrations, data migration, testing, business readiness and cutover.
• Establish clear project governance, reporting and decision-making processes.
• Manage project risks, issues, dependencies and changes, ensuring appropriate escalation and resolution.
• Work closely with Business Analysts, technical teams and business SMEs to ensure requirements are understood and delivered.
• Oversee data migration, validation and reconciliation activities in partnership with payroll and technical teams.
• Coordinate system, integration, payroll parallel testing and user acceptance testing activities.
• Manage implementation partners and third-party vendors, ensuring deliverables are completed in line with agreed scope and timelines.
• Develop and manage implementation, cutover and go-live plans.
• Support business readiness, stakeholder communications, training and transition into BAU operations.
• Provide clear and regular reporting to project sponsors, steering committees and senior stakeholders.

Skills & Experience

• Demonstrated experience as a Project Manager delivering payroll, HRIS or HCM implementation programs.
• Strong understanding of end-to-end payroll processes and the complexities associated with payroll system implementations.
• Proven experience managing technology implementation projects involving business, technical and vendor teams.
• Experience managing data migration, system integrations, testing, cutover and go-live activities.
• Strong project planning, governance, risk and issue management capabilities.
• Demonstrated experience managing external implementation partners and technology vendors.
• Strong stakeholder management skills, including experience working with senior business and technology stakeholders.
• Ability to manage competing priorities, dependencies and delivery timelines within complex environments.
• Excellent communication, organisation and leadership skills.
• Strong attention to detail and a delivery-focused approach.

Highly Regarded

• Project delivery experience implementing ADP.
• Experience with SAP SuccessFactors.
• Experience with Oracle HCM / Oracle Cloud HCM.
• Experience delivering large-scale payroll transformation or replacement programs.
• Experience managing payroll data migration, parallel payroll testing and cutover.
• Knowledge of Australian payroll requirements and complex payroll environments.
• Experience delivering projects within government or government-owned corporations.

Contract Details

• Contract term: Initial six months
• Location: Brisbane
• Rate: $1,050 per day including super
• Engagement type: Contract
• Start date: ASAP or by agreement

If you are an experienced Project Manager with a strong background delivering payroll implementations and transformation programs, apply now or contact david.reynolds@talentinternational.com for further information.

• Permanent opportunity to work for a growing ASX listed company
• Brisbane CBD location with WFH options on offer
• Spanish speaking, highly desirable

About the company:

Our client is a growing critical minerals business with operations across Australia and Europe. With an expanding international footprint and strong pipeline of activity, the business offers the opportunity to join a dynamic environment with increasing investor, media and stakeholder engagement. The opportunity will support investor relations and communications across digital content, presentations, events and stakeholder engagement.

About the role:

Working closely with the Investor Relations and Communications Manager, this role will be responsible for, but not limited to:

• Coordinating content across websites, social media and investor platforms
• Preparing presentations, market-facing materials and corporate collateral
• Supporting investor communications, conferences, webinars and site visits
• Updating website content and maintaining digital communication channels
• Coordinating media monitoring, stakeholder information and follow-up activity
• Managing communication assets, templates, imagery and content calendars
• Supporting consistent branding and messaging across Australian and European operations

What’s in it for you?

• Join a growing international resources business
• Gain broad exposure across investor relations, corporate communications and digital content
• Work on a varied mix of content, events, presentations and stakeholder activity
• Collaborate with teams across Australia and Europe
• Brisbane-based role with potential flexibility to work from home one to two days per week
• Opportunity to build your experience within a listed-company environment

Skills and experience required:

• 4+ years’ experience across corporate communications, investor relations support, marketing communications, content or a related area
• Strong writing, editing and proofreading skills
• Confident using PowerPoint and producing polished corporate materials
• Experience coordinating digital content, websites, social media or email campaigns
• Strong organisational skills and the ability to manage competing deadlines
• A good eye for design, formatting and brand consistency
• Confidence working with senior stakeholders, external suppliers and operational teams
• Experience in mining, resources, critical minerals, industrial, engineering, energy, infrastructure, financial services or listed-companies required
• Spanish language capability would be advantageous

How to Apply:

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Emma Hansen (07) 3031 4517 // emma.hansen@talentinternational.com

Applications close: 9:00 AM, Tuesday, 29^th September

We are currently looking for a Dynamics 365 Architect with a large state government department based in Brisbane CBD on a brand new program of work. Contract details are:

Contract details

• Brisbane CBD location (2 days WFH pw)
• Contract until 26/02/2027 (with planned extension up until end of Feb 2028)
• Up to $ $176.43 per hour inc super OR $1,411.44 per day inc super (based on 8 hours)

Responsibilities:

• Provide solution architecture leadership for the Department’s Dynamics 365 Case Management platform, ensuring solution designs align with business objectives, enterprise architecture standards, and technology roadmaps.
• Lead the design and evolution of the Dynamics 365 solution architecture, including case management capabilities, business processes, workflows, data management, security, integration, document management, and user experience.
• Develop and gain approval for architecture artefacts, including conceptual, logical and technical architectures, solution designs, integration specifications, environment strategies, architecture decision records, and supporting security models.
• Own the Dynamics 365 and Power Platform architecture, ensuring solutions are scalable, secure, supportable, and aligned with Microsoft best practices and departmental standards.
• Provide architecture leadership for document and content management capabilities, ensuring effective integration and governance between Dynamics 365, SharePoint Online, Microsoft 365, and enterprise information management solutions.
• Define and govern configuration, customisation and extension strategies for Dynamics 365 and Power Platform solutions, ensuring an appropriate balance between out-of-the-box functionality, configuration, low-code solutions, and custom development.
• Work closely with business stakeholders to understand case management, information management, and operational requirements and translate these into practical, sustainable, and supportable technical solutions.
• Collaborate with Enterprise Architects, Solution Architects, Data & AI Architects, Technical Leads, and delivery teams to ensure alignment between the Case Management solution,
• Among others..

Ideally you will have:

• 10+ years’ experience delivering enterprise-scale business application solutions, including substantial experience in Solution Architecture, Technical Architecture, or Lead Implementation roles.
• Demonstrated expertise in: Microsoft Dynamics 365, Power Platform, SharePoint Online, Dataverse, Power Automate, Enterprise document and records management solutions, Dynamics 365 Case Management or equivalent enterprise case management platforms
• Extensive experience designing and implementing enterprise case management, workflow, service management, regulatory, or business process solutions using Dynamics 365.
• Demonstrated experience designing and implementing document management, records management, collaboration, and content management capabilities leveraging Dynamics 365 and SharePoint Online.
• Demonstrated experience defining architecture, configuration, customisation, extensibility, and application lifecycle management approaches within Dynamics 365 and Power Platform environments.
• Extensive experience in solution architecture and enterprise solution design for case management, document management, records management, collaboration, and information governance solutions.

Please apply now for immediate consideration or send an updated CV to mats.rorvik@talentinternational.com

• 8 Month Contract
• Brisbane Base
• $125 P/H

You will be responsible for:

• Leading the collection, analysis and interpretation of customer data and feedback across multiple service channels.
• Conducting customer and user research using techniques such as contextual inquiry, sentiment analysis, usability testing, A/B and multivariate testing, and surveys.
• Performing customer and driver analysis to identify trends, behaviours, pain points and opportunities for service improvement.
• Developing high-quality customer experience reports, dashboards and actionable insights.
• Translating complex research and analytics into clear recommendations for business and product stakeholders.
• Building strong relationships across multidisciplinary teams and embedding customer insights into decision-making.
• Facilitating workshops and presentations and using strong storytelling techniques to communicate research findings.
• Contributing to the development and maintenance of customer research and insights repositories.

About You

You will be an experienced customer insights, research or analytics professional who is comfortable combining quantitative and qualitative data to understand customer behaviour and improve services.

You will bring:

• Strong experience collecting, analysing and interpreting customer data and feedback.
• Experience working with customer information across voice, chat, digital and/or face-to-face channels.
• Demonstrated experience in customer insights, customer experience, market research, user research or a related discipline.
• Strong analytical capability with the ability to identify trends, drivers and meaningful insights from complex datasets.
• Experience producing dashboards, reports and executive-level insights.
• Strong stakeholder engagement and relationship management skills.
• Excellent written and verbal communication, including workshop facilitation and presentations.
• The ability to operate effectively in a fast-paced, high-profile environment with changing priorities.
• Strong collaboration skills and the ability to deliver outcomes within agreed timeframes.

If this is something you’d like to be considered for click APPLY NOW or contact David at david.reynolds@talentinternational.com