
EL1 Salesforce Environment Engineer
Our client is a federal government organisation with offices throughout Australia. Due to growth, they are seeking an EL1 Salesforce Environment Engineer to join their team in Richmond or Geelong.
- 12-month initial contract
- Hybrid with 2-3 days per week onsite
- Federal government role – Australian citizenship is essential
The clients Technology Services Division (TSD) is undertaking major work programs to deliver innovative fit-for-need ICT-based solutions to improve the clients’ environment services that underpin their Salesforce environments. They are seeking an experienced and energetic Salesforce Environment Engineer to join our dynamic fast-paced team. The role requires strong hands-on capabilities along with well-developed management skills including team leadership, stakeholder engagement, and the ability to work collaboratively across various functions.
Key duties and responsibilities
- Assist with overall team strategy and planning.
- Provide technical leadership to the environments Team.
- Develop and maintain Salesforce environment plans.
- Lead the creation and ongoing management of the Environments Team’s service catalogue.
- Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes.
- Ensure standards and support processes are continually reviewed and improved
- Seek out automation opportunities for improved management of the Salesforce landscape.
- Troubleshoot Salesforce issues and work with internal parties and external vendors to resolve them.
- Develop the environment and code management plans to support Release plans to deploy projects and BAU fixes into production.
- Manage support tickets with Salesforce & maintain platform security.
- Ensure documentation on processes, policies, and configuration is developed and maintained.
- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
- Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.
- Assign work activities, mentor and provide support to the environments team
To apply you will need the following skills and experience:
Essential criteria
- Certified Salesforce Administrator with a minimum of 4 years’ experience within Salesforce eco-system.
- Proven experience in stakeholder engagement and coordination across cross-functional teams.
- Experience in leading the design, implementation, and governance of Salesforce environment strategies and automation frameworks across complex, multi-squad or enterprise settings.
- Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
- Experience working in a Salesforce application or environment support role, interacting with integration partners, issues resolution
- Hands-on experience in managing Salesforce-related CI/CD processes using GitLab or a similar tool.
Desirable criteria
- Team leader experience.
- ITIL Foundation Certification and experience.
- Strong Understanding of Scrum/Agile methodologies.
- Comfortable with new ways of thinking about accessibility and enthusiasm about accessible design & development will be highly regarded.
APPLY:
Submit your resume or contact shelley.harrison@talentinternational.com or call 0418 572 482 . Only shortlisted candidates will be contacted and shortlisted applicants will be required to respond to each criterion above, max 3000 characters per criteria.