Training and Communications Officer

  • Australia
  • Adelaide
  • Contract
  • Negotiable

One of our clients are looking for an experienced Training and Communications Officer to support the successful implementation of a new system by delivering engaging training and communication initiatives. This is a key role in supporting user adoption and readiness by creating accessible learning materials and clear stakeholder communications.

Key Responsibilities:

  • Work closely with the Change Manager to conduct change impact assessments and support change readiness.

  • Design and deliver stakeholder communication plans tailored to different audiences.

  • Create high-quality training content including quick reference guides, user manuals, videos, and presentations.

  • Facilitate training sessions and on-boarding workshops for varied user groups.

  • Publish newsletters, FAQs, announcements, and other content across platforms such as the intranet and learning portals.

  • Maintain version control and ensure accessibility of materials using systems like SharePoint.

  • Use feedback to continuously refine communication and training approaches.

What We’re Looking For:

  • Experience in training development and delivery in a change or system implementation context.

  • Excellent written and verbal communication skills with a knack for simplifying complex information.

  • Strong facilitation and stakeholder engagement skills.

  • Ability to manage multiple priorities, meet deadlines, and work both independently and collaboratively.

  • Proficiency with digital tools for training and communication, including SharePoint and multimedia platforms.

This is a great opportunity for a motivated communicator and trainer who thrives in dynamic environments and enjoys supporting people through change.

Apply now to be part of a forward-thinking team making a meaningful impact.

Contact Sebastian at 0480 806 153 for more information!

Apply now

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Senior DevOps Engineer

  • Australia
  • Australian Capital Territory
  • Permanent
  • Negotiable
  • 12 months plus 12 months
  • Clearance preferred
  • National location

Duties and Responsibilities:

  • Leading the design, development, deployment, and support of the Agency’s Cloud & Data Infrastructure.
  • Prioritizing and managing the work queue to ensure timely delivery of key initiatives.
  • Ensuring that all solutions adhere to integration best practices.
  • Collaborating with business stakeholders to achieve desired outcomes.
  • Playing a key leadership role in project teams, utilising an agile development framework.

Skills:

  • Extensive hands-on experience with AWS infrastructure and services, with proven ability to design, implement, and manage scalable cloud solutions.
  • Develop and Customise SAS Visual Investigator data models, workflows, entities and rules to support investigative case management.
  • Expertise in Infrastructure as Code (IaC) tools such as Terraform for automating infrastructure provisioning and management. Build and optimize ETL pipelines to ingest structured / unstructured data into the VI platform.
  • Integrate external data sources and API’s with SAS VI for entity resolution, alert generation and case enrichment. Implement CI/CD pipelines and version control for SAS Projects and configuration files.
  • Ability to write and maintain moderately complex code across multiple programming languages, including Python, JavaScript, and Golang.
  • In-depth experience with containerization, cluster deployment, and orchestration technologies such as Docker and Kubernetes, ensuring efficient application delivery and management.
  • Experience with database deployment and administration, particularly with Postgres and MySQL, for efficient data management and performance optimization.
  • Familiarity with HashiCorp Vault for securing sensitive data and managing secrets across cloud infrastructure.

Application

To apply for this opportunity, please click ‘APPLY’. For further information, please contact Lauren Fyfe on 02 6285 3500 or email lauren.fyfe@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

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Enterprise Architect

  • Australia
  • Melbourne
  • Permanent
  • Negotiable

This is a brand-new role at Melton City Council that has been created to support the evolving strategic priorities

Melton City Council are seeking an experienced and talented Enterprise Architect to join the team to lead the design of the technology overhaul that will shape the future.
This role will be responsible for developing and implementing an information and technology architecture strategy that supports the digital transformation, enhances service delivery, and accelerates innovation across the organisation.

Position Objectives:

  • Develop a comprehensive IT Architecture Strategy and Architecture Practice that aligns with the organisation’s digital transformation goals.
  • Establish an actionable Enterprise Architecture Roadmap to manage business end-to-end service provision.
  • Proactively improve enterprise architecture by anticipating business challenges and leveraging emerging technologies, empowering new ways of working.

Key Responsibilities:

  • Design an enterprise architecture framework encompassing business processes, data, integration, and identity access management technology.
  • Provide expert guidance to business and IT teams to deliver connected, “fit-for-purpose” solutions.
  • Guide architectural evaluations for RFPs, proofs of concept, and project sequencing to achieve strategic goals.
  • Maintain existing enterprise architecture using industry standards and best practices.
  • Build relationships with business and IT stakeholders, providing leadership and shaping technology strategies.
  • Prioritise projects and advise on strategic decisions to implement the architecture roadmap.

Required Skills & Knowledge:

  • Proven experience working as an Enterprise Architect in medium-to-large technology transformations programs.
  • Proficiency in TOGAF or other industry-standard architecture frameworks
  • High-level communication and negotiation skills, with the ability to collaborate effectively across all organisational levels.
  • Strong skills in analysing customer needs and translating them into actionable architectural solutions.
  • Expertise in creating clear architecture documents, reports, and policies.
  • Tertiary degree in Computer Science, Engineering, or related IT fields
  • Valid Victorian driver’s licence is required.

What’s in it for you?

  • With significant investment in the technology overhaul, Melton City Council are fully committed to delivering digital transformation, shaping solutions that will have a generation impact on the entire organisation.
  • As the Enterprise architect you will:
  • Lead transformative projects and have a direct impact on the company’s technology future.
  • Shape the enterprise architecture roadmap and guide teams to deliver aligned, high-impact solutions.
  • Continuously improve systems and explore emerging technologies
  • Build strong relationships with stakeholders and influence key decisions.

Why join Melton City Council?
Melton City Council is proud to serve one of Australia’s fastest growing and most diverse communities. They are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

Driven by innovation, inclusion, and excellence, Melton deliver high-quality services and infrastructure, promotes lifelong learning, and champion health and wellbeing across the municipality. The team plays a vital role in shaping a vibrant, sustainable future for the council’s residents.

Working with Melton City Council means being part of a collaborative and inclusive culture that values your growth.

  • Professional and personal development opportunities
  • Generous leave entitlements and flexible work arrangements
  • A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities.

Join Melton and help build a city that thrives-where your work makes a real difference every day.
Apply today to secure an interview or contact Chris Mackay (chris.mackay@talentinternational.com) or Xavier Cusack (xavier.cusack@talentinternational.com)

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Release Train Engineer

  • Australia
  • Melbourne
  • Contract
  • AU$1050 - AU$1300 per day

Opportunity

Our client is a federal government organisation with offices throughout Australia. Due to growth, they are seeking a Scaled Agile Release Train Engineer to join the team in their Richmond or Geelong office.

The Release Train Engineer, reporting to the Portfolio Delivery Director, is responsible for planning and managing delivery of ICT Projects. There are currently 8 delivery squads growing to 10 to be led by 3 RTE’s.

Projects impact the Salesforce eco-system (Service, Sales and Health Clouds), Lightning, Communities and portals with Mulesoft integration layer.

Duties

  • Define project scope, requirements, and acceptance criteria.
  • Responsible for the development of the project schedule and maintenance of the plan.
  • Responsible for delivery of all technical components of the project solution including system architecture, cyber and security, and other aspects of technology delivery for which their area is responsible.
  • Work collaboratively with Business PM to identify risks, issues, escalations, and maintain log.
  • Work closely with the Scrum Master, staying abreast of the status of the day-to-day delivery of the core technology solution being developed and tested.
  • Publish Weekly Status Reports and share with Portfolio Delivery Director.
  • Manage technology components of the Release Plan.
  • Ensure technology compliances are in place (such as Cyber assessments, Penetration testing, Scheme actuary).
  • Drive the completion of the Operational Readiness Checklist as the key input for release readiness.
  • Establish a positive teaming environment.
  • Create a project Confluence page for team collaboration.
  • Be a champion for continuous improvement.
  • Project closure report.

To apply for this opportunity

  • Proven experience of greater than 8 to 10 years in establishing and managing the delivery of technical ICT system delivery projects, including digital cloud-based solutions – Salesforce CRM highly regarded
  • Recent experience in, and strong knowledge of, contemporary project management and governance frameworks and methodologies.
  • Project Management in Federal or State Government environments.
  • Relevant tertiary qualifications and an industry recognised qualification in project management, such as Diploma of Project Management; or SAFe Agile.
  • Proven commitment to developing staff capability and proactively fostering a positive culture aligned to corporate values.
  • Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

Apply

Please contact kylie.mcmanus@talentinternational.com or 0408 388 680 for further information. Successful applicants will be required to complete a formal Key Selection Response, and clear national police and federal background checks.

Proof of Australian Citizenship is mandatory to clear federal checks.

Apply now

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Security Analyst

  • Australia
  • Brisbane
  • Contract
  • Negotiable

We’re seeking a Senior Cyber Security Analyst to join a key government cyber defence team supporting state-wide initiatives in cyber threat detection, incident response, and the uplift of security operations. This is a contract role ideal for a hands-on cyber professional with a deep understanding of SOC workflows and a passion for protecting critical systems at scale.

This opportunity offers you the chance to work across a large and complex digital environment, contributing to the development of modern cyber defence capabilities that help reduce the risk of cyber threats to public services.

Key Responsibilities:

  • Deliver and enhance Security Operations Centre (SOC) services, including SIEM, External Attack Surface Management, and Vulnerability Management.

  • Lead and coordinate security incident responses, ensuring timely containment and remediation.

  • Conduct advanced investigations using digital forensics, malware analysis, and root cause analysis techniques.

  • Tune and optimise detection rules for accurate threat identification and reduced false positives.

  • Develop and maintain operational documentation and Standard Operating Procedures (SOPs).

  • Drive the continuous improvement of SOC processes in line with industry best practices.

  • Mentor junior SOC analysts and contribute to building overall team capability.

  • Collaborate with technical teams and SMEs to identify vulnerabilities and proactively hunt for threats.

  • Participate in knowledge-sharing forums, standups, and cross-functional cyber security initiatives.

What We’re Looking For:

  • Proven experience in a Security Operations Centre (SOC) environment with strong technical capabilities across threat intelligence, vulnerability management, and incident response.

  • Hands-on experience with Microsoft Sentinel or similar SIEM platforms, including rule creation, tuning, and dashboard/report development.

  • Strong knowledge of security frameworks such as NIST, Mitre ATT&CK, and D3FEND.

  • Experience developing and maintaining SOPs, with a focus on process maturity and operational efficiency.

  • Familiarity with case tracking and service management tools.

Desirable Skills & Experience:

  • Scripting or programming knowledge (e.g., Python, PowerShell, Perl).

  • Experience with forensic and packet analysis tools (e.g., Autopsy, Wireshark, SANS SIFT).

  • Exposure to both Linux/UNIX and Windows environments.

  • Knowledge of key security standards and frameworks including ACSC ISM, ISO27001, PCI DSS, and Information Standard 18.

  • Relevant industry certifications (e.g., CISSP, GCIA, GCIH, CEH) and/or postgraduate qualifications in ICT, Information Systems, or Cyber Security.

To be considered please click apply now, or contract David Reynolds at david.reynolds@international.com

Apply now

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System Administrator

  • Australia
  • Perth
  • Contract
  • Negotiable

System Administrator required for a 6 month contract opportunity based in central Perth.

Role-

We are seeking a proactive and experienced System Administrator for a 6-month contract based in central Perth. This role will focus on maintaining and securing IT systems, coordinating updates in response to vulnerabilities, and collaborating across internal and external IT teams.

Position Responsibilities:

  • Deploy application software updates in response to vulnerability reports
  • Maintain and support IT infrastructure including Windows Server platforms
  • Work with Microsoft Defender and other security tools to ensure system integrity
  • Communicate effectively with managed service providers, service desks, and desktop support teams
  • Operate within change management frameworks and service delivery processes
  • Provide technical support and resolve issues across the organisation

Requirements:

  • Demonstrated experience with Windows Server platforms
  • Solid understanding of Microsoft Defender and system security practices
  • Proven ability to coordinate with multiple stakeholders including service providers and internal teams
  • Experience with deploying patches and updates in response to vulnerability findings
  • Familiarity with ITSM systems and change management procedures
  • Strong communication and troubleshooting skills

If you have the skills and experience to excel in this role and are interested in finding out more about the position, please forward your updated CV by clicking the “APPLY NOW’ button For more information please call Jane Saxby on 0456 372 202. For a list of all vacant positions, please see our website www.talentinternational.com

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Monuments Coordinator

  • Australia
  • Sydney
  • Contract
  • AU$40 - AU$45 per hour

Talent International is currently recruiting for a Monuments Coordinator to work for a client based in Rookwood. This position is a contract role for 6 months initially with the view to go perm and is paying an hourly rate of $40 – $50/hour + Super.

6-month assignment , possibly temp to perm after 6 months

  • Monday to Friday, 38 hrs a week, hybrid , on site and WFH, initially would need to be on site full time for a period of time to learn the role
  • Transferable skills, anyone who has been a conduit between a buyer and a supplier, this role would with suppliers of monuments (memorial plaques, stonemasons etc), and the families purchasing the products.
  • Strong computer skills
  • Strong customer service skills
  • Please be aware that you will be dealing with family’s who are in a grieving process ordering arranging plagues etc. for their loved one’s burials and cremations sites.

We’re excited to offer a 6-month secondment opportunity for a Monuments Coordinator to join our Monumental team. As the first point of call for customers, you’ll play a vital role in delivering exceptional service, understanding customer needs, and identifying solutions to meet their requirements and budget.

About the Role:

You’ll be working within the Monumental team, providing administrative support and managing monumental enquiries. This role involves filtering orders to contractors and ensuring seamless communication with customers and suppliers.

Key Responsibilities:

  • Manage high volumes of customer calls and emails, providing professional and efficient support
  • Liaise with suppliers, place and track customer orders, and ensure timely processing
  • Educate customers on our memorial product range and offer tailored solutions
  • Develop strong relationships with suppliers and identify opportunities to grow our business
  • Maintain accurate records, process customer payments
  • Conduct on site checks of completed memorials to ensure suppliers meet our company standards
  • Meet with families to plan and arrange the wording on memorials
  • Provide technical support and advice for customers and refer complex queries to the Monuments Manager Requirements:
  • Previous experience in customer service/administration, preferably in a customer-facing or office environment
  • Data entry and strong typing skills
  • Excellent communication and interpersonal skills, with the ability to manage relationships and expectations
  • Sound computing skills, including MS Word, Excel, and Outlook
  • Professional and empathetic manner
  • Experience with Phoenix/Arrow online portal system and ordering inscriptions, ceramics or granite is desirable

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

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Contract Administrator - Major Industrial Project

  • Australia
  • Wollongong
  • Permanent
  • Negotiable

Location: Wollongong
Start Date: ASAP
Duration: Until August 2026 (high likelihood of extension)
Hourly Rate: Commensurate with experience, flexible $

We’re seeking a proactive and detail-oriented Contract Administrator to support a high-profile industrial client, providing key assistance to a major program.

This is a fantastic opportunity to contribute to one of the largest and most complex infrastructure upgrades in the region, supporting cost control, contract management, and project delivery in a fast-paced environment.

Key Responsibilities:

  • Contract Documentation- Prepare Recommend to Award documentation in collaboration with lead engineers.
  • Progress Claims & Variations- Support the Principal’s Representative in managing contractor claims and variation processes.
  • Forecasting- Assist the Area Manager in the preparation and maintenance of monthly cost forecasts.
  • Change Management- Generate and track change events within Aconex Cost.
  • Purchase Orders- Help compile documentation required for procurement and purchase order generation.

About You:

  • Prior experience in contract administration or cost control within an engineering or project environment.
  • Strong organisational and communication skills with a keen eye for detail.
  • Confidence working with technical stakeholders across engineering and project management teams.
  • Proficiency in systems such as Aconex (highly regarded but not essential).
  • Qualifications in Business, Engineering, or Project/Contract Management (preferred).

What’s On Offer:

  • A long-term contract with a major capital works project.
  • A supportive and collaborative project team environment.
  • The chance to be involved in a major industrial infrastructure initiative.

If you’re interested in this opportunity, we’d love to hear from you.

Please apply now or email your resume to Sophia.parrelli@talentinternational.com

Apply now

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Interim Senior Manager, Marketing APAC

  • Australia
  • Sydney
  • Permanent
  • AU$160000 - AU$180000 per annum + bonus and flexible working

Senior Marketing Manager (Interim) – APAC
Location: Sydney, NSW

We’re looking for a strategic and hands-on Senior Marketing Manager to lead APAC marketing for a global SaaS brand. This parental leave cover role puts you at the centre of demand generation, events marketing, and customer engagement across the region – with strong potential to transition into a permanent role.

You’ll manage a small local team, work closely with sales leadership, and own the delivery of multi-channel campaigns and field events (100-150 attendees). As part of that team, you’ll also oversee a Marketing Manager and local BDR to ensure the marketing-to-sales funnel is friction-less, the lead engine is optimised, and high-quality pipeline is consistently generated and tracked.

This is a true player-coach role where you’ll shape local strategy, execute on it, and help drive real commercial outcomes.

What you’ll bring:

  • 8+ years in B2B marketing, with 3+ in a leadership role
  • Strong field marketing background, ideally in a SaaS company
  • Proven success running end-to-end field events and integrated campaigns
  • Experience across digital, content, ABM, customer marketing, and events
  • Background in smaller businesses or lean teams, with experience wearing multiple hats
  • Comfortable being a player-coach: must be able to execute as well as strategise
  • Strong communication skills and a data-driven mindset
  • Bonus: Experience in the recruitment or staffing sector
  • Must be Sydney-based with full working rights (citizenship or PR) – sponsorship is not available

Why you’ll want this job:

  • Autonomy & Impact: Lead strategy, own execution, and see the results
  • Career Cred: Drive high-profile campaigns in a globally recognised SaaS business
  • Team Culture: Work with a collaborative, people-first sales and marketing team
  • Hybrid Flexibility: Modern, hybrid workplace with trust and autonomy
  • Real Opportunity: Strong potential for the role to become permanent

Ready to step in and make your mark? Apply today and let’s chat!

Apply now

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Cyber Security Advisory Lead

  • Australia
  • Sydney
  • Permanent
  • 10% Bonus

Position Title: Cyber Security Advisory Lead
Location: Sydney, NSW
Employment Type: Full-Time
On-Site Requirement: Minimum 2 days per week on campus


About the Opportunity

One of our highly esteemed university clients-renowned for research excellence, innovation, and progressive thinking-is seeking a skilled and visionary Cyber Security Advisory Lead to join their Information Security team.

This is not a rigid corporate environment-unlike banking or traditional financial services, this role offers the chance to work in an open, collaborative, and intellectually rich setting where data sharing and creativity are vital to academic progress. This is a unique opportunity to innovate, influence, and be part of a mission-driven environment.

The successful candidate will lead a team of four cyber security professionals and play a key role in driving secure, scalable solutions across the university’s multi-cloud ecosystem. This position is ideal for someone who sees themselves progressing into a Head of Cyber Security or CISO role within the next 3-4 years.


Key Responsibilities

  • Lead and mentor a high-performing team of four cyber security advisors.

  • Provide strategic and hands-on guidance on secure cloud architecture, focusing on AWS and Azure platforms.

  • Collaborate across academic, operational, and IT functions to support secure digital transformation initiatives.

  • Contribute to and evolve the university’s cyber security strategy, policy framework, and risk governance.

  • Oversee security architecture reviews, threat modelling, risk assessments, and incident response planning.

  • Champion innovation and a proactive security culture that enables academic freedom and research collaboration.

  • Act as a trusted advisor to senior stakeholders, translating complex security concepts into business-relevant language.

  • Identify opportunities for continuous improvement and foster a security-first mindset across the institution.


About You

This is an ideal role for someone looking to make a long-term impact in a purpose-driven environment, who aspires to step into a Head of Security role in the next few years. You’ll bring a mix of deep technical capability, people leadership, and a collaborative mindset.

Essential Requirements

  • CISSP (Certified Information Systems Security Professional)

  • AWS Certified Solutions Architect – Professional

  • Azure Solutions Architect Expert

  • Demonstrated experience leading or mentoring high-performing cyber security teams.

  • Deep understanding of cloud security, risk management, and regulatory frameworks.

  • Strong stakeholder engagement and the ability to influence across all levels of the organisation.

  • Commitment to on-site presence at least 2 days per week.

Note: Applications without the above certifications and on-site availability will not be considered.


Desirable Attributes

  • Experience in higher education, research institutions, or similarly collaborative and data-rich environments.

  • Strong understanding of academic data protection, IP security, and compliance (e.g., ISO 27001, NIST).

  • Postgraduate qualifications in Cyber Security, Information Systems, or a related field.


What’s on Offer

  • A rare opportunity to lead and grow within one of Australia’s top universities

  • A dynamic, creative environment where innovation and collaboration are encouraged

  • Flexible working arrangements, professional development opportunities, and generous benefits

  • Clear pathway for career progression into Head of Cyber Security/CISO-level roles

Apply now

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APS3 Participant Support Officer

  • Australia
  • Sydney
  • Contract
  • Up to AU$37.36 per hour

Talent International is currently recruiting for an APS3 Participant Support Officer to work for one of our Federal Government clients based in Moree, Nowra, Katoomba, Wagga, Chatswood, Burwood, Surry Hills, Dubbo, Lismore and Blacktown. The position is a 12-month contract role with the possibility of extension. The role pays $37.36/hr + Super.

7.5 hours per day and 37.5 hours per week

About the Role

The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing workflow for their role and producing work that is subject to regular monitoring by more senior client positions within their management structure.

The role requires the application of clerical, administrative support and operational tasks, including some basic research and analysis activities.

The APS3 Participant Support Officer is likely to have public contact and is required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

Responsibilities of the role include but are not limited to:

  • Providing high-quality customer service as the first point of contact and resolution for participants, customers and stakeholders, in person, over the phone, via email and operating a counter and reception in client’s offices.
  • Providing the first point of contact and support for participants presenting for in-person appointments.
  • Resolving a high volume of straightforward enquiries using available information, advice and scripts.
  • Managing team email inboxes, calendars and appointments, ensuring responses are within timeframes.
  • Actioning straightforward planning pathway supplementary delegate tasks as per the NDIS Act and in accordance with work instructions and operational guidelines.
  • Escalating more complex planning tasks for response by senior team members or other Service Delivery teams.
  • Providing administrative and operational support to service delivery teams, including data entry, record keeping, coordinating and minuting internal meetings.
  • Arranging travel, processing invoices, raising resource requests and responding to property and maintenance issues.
  • Providing on-the-job support for peers and working collaboratively in a team environment.

Essential Criteria

  • Providing high-quality customer service as the first point of contact and resolution for participants, customers and stakeholders in person at front in the house, over the phone and via email.
  • Resolving customer enquiries, where there may not be clear advice, guidance or scripts and/or referring for response by the appropriate team, government or community service as per the NDIS Act, work instructions, operational guidelines and Ministerial direction.
  • Triaging of moderately complex enquiries to the appropriate team.
  • Managing and resolving participant matters as per the NDIS Act, work instructions, operational guidelines and Ministerial direction.
  • Making outbound calls to NDIS participants, providers and other stakeholders.
  • Undertaking suitability assessments for entry and exits into specialist planning streams.
  • Managing inboxes, including triaging and making decisions on priority and escalated participant matters and referring to appropriate service delivery team.
  • Assisting project management activities, such as the development of project plans, providing advice, assisting with research and analysis and supporting regular project reporting.
  • Assisting and researching solutions for moderately complex issues, including participating in risk management analysis ensuring priorities and timeframes are met.
  • Working collaboratively in a team environment, providing feedback, contributing to process improvement, team activities and on-the-job support.

Desirable Criteria

  • Empathy and excellent customer service skills for handling sensitive or challenging conversations.
  • Problem solving and decision making based on evidence and sound judgment.
  • Ability to manage multiple tasks, meet deadlines and adhere to schedules.
  • Ability to adapt to change and work in dynamic environments.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

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Technical Support Specialists Level 1, 2, 3

  • Australia
  • Melbourne
  • Permanent
  • package

Opportunities
Fantastic opportunities to join a leading infrastructure asset management ASX listed powerhouse with 2000+ staff in metropolitan and regional areas across the country. This is a salaried position to join a national technical support team with members across Melbourne, Sydney, and Brisbane. Joining the Melbourne team, you will be challenged to provide BOTH phone based AND face-to-face technical support in the CBD office, Clayton and Epping on a weekly basis, monthly travel to Adelaide and Perth, and ad-hoc support at Ringwood, Williamstown, and South Australia. You will require a full driver’s licence and your own vehicle. ATO mileage allowances to be claimed and any travel related expenses reimbursed via a comprehensive Client travel policy. This Client offers a great work-life balance, generous training budget, leadership development program, and share matching scheme.

If variety is the spice of life, and you love spice then this is the position for you!

Our client is seeking multiple talented support engineers at a range of levels from junior, to mid-level, and senior.

Roles
A combination of Level 1/2/3 phone and face-to-face EUC support to staff and contractors across the Southern Region (Vic, SA, WA). You will be supporting applications, laptops, mobile devices, iPads/hand-helds, M365 and Windows 11 SOE hosted on AWS, peripherals (eg printers, scanners), networks, video-conferencing and audio-visual, MS Teams etc.

You’ll be given the tools of the trade and be required in Melbourne CBD office 2 days, 1 day in Clayton and 1 day in Epping per week, with once a month interstate and ad-hoc travel. At times weekend and work outside hours may be required for new site installations and set-up. Working in a national team (with colleagues in Sydney and Brisbane), you will be on a rotating shift every 2 weeks supporting between 7am and 8pm AEST in a staggered start time (8 hours per day). You will be engaging with all manner of stakeholders from GM and C’ suite executives to contractors and field engineers in remote sites.

Requirements

  • Minimum 2-3 years providing Service Desk and Desktop EUC support (phone based and onsite)
  • Strong Microsoft SCCM, InTune Endpoint Manager, Windows 11, Azure AD, M365 suite, Zscaler, AWS hosted
  • Demonstrated troubleshooting experience and ability to solve problems
  • Knowledge and experience supporting CISCO networks and Palo Alto
  • Ability to travel and juggle phone, email and face-to-face walk-up support to all levels within the organization
  • Strong team-player, ability to operate independently in the field and communicate with your team and managers
  • Strong ITIL Service Management, Problem and Incident Management, JIRA, Sharepoint, ServiceNow ITSM or similar (eg Remedy)
  • Experience supporting similar sized organisations of 1000-2000 + national staff (metro and regional)
  • Any experience in infrastructure, asset management, field service management, utilities, telecommunications, transport, mining, or managed services organisations engaged in these sectors would be highly regarded
  • Access to own vehicle
  • Sense of fun, engaging personality, 100% customer-centric approach

Apply
Please contact Kylie.McManus@talentinternational.com // 0408 388 680. Successful applicants will be required to pass a national criminal history check.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.