Senior Software Engineer

  • Australia
  • Brisbane
  • Permanent
  • Plus Super Per Year

Talent International is seeking a skilled Senior Software Engineer to join a leading international organisation in Eight Mile Plains on a permanent basis with strong long-term growth opportunities.

// Permanent role with competitive salary & annual bonus
// 2 days WFH per week
// Eight Mile Plains, Brisbane

The role:
Join the R&D Lab within the organisation’s Safety product line, contributing to the development and scaling of an innovative wearable technology platform used globally to improve workforce safety and productivity. This role will act as a 2IC to the Development Manager, supporting the ongoing enhancement and enterprise scaling of the product, as well as its customisation for various clients over the next several years.

This position suits someone with proven product development experience, particularly in scaling enterprise-level software and supporting multi-client product builds. Candidates with experience in high-volume data environments (e.g. gambling and wagering industries such as Tatts Group, Tabcorp, or Star) are also encouraged to apply.

Key Responsibilities:

  • Design, implement, and maintain product features across cloud, web, mobile, and wearable platforms
  • Enhance and scale the product to support new enterprise customers and use cases
  • Optimise backend performance, scalability, and reliability for high-volume data environments
  • Contribute to software architecture, design patterns, DevOps practices, and CI/CD automation
  • Collaborate with developers, product owners, and solution architects in Agile ceremonies
  • Mentor team members, support knowledge sharing, and drive continuous improvement in engineering standards

Essential Experience:

  • Proven product development experience, including scaling products to enterprise level and supporting multi-client deployments
  • 3+ years of Python-based software development
  • Strong background in cloud-based microservices, ideally within the AWS ecosystem
  • Experience with high-volume data processing systems
  • Ability to take ownership of software design and delivery across multiple components
  • Strong collaboration and communication skills within Agile teams
  • Understanding of DevOps and SecOps principles and their impact on scalable software delivery

Desirable:

  • Experience with high availability deployments (scaling, capacity, upgradeability)
  • Exposure to mobile app development (Xamarin, .NET MAUI, or similar)
  • Understanding of Systems Engineering principles
  • Previous mentoring or leadership experience within a software team

How to Apply:
To learn more, please “Apply for this job” or contact James Grierson or Mats Rorvik at: james.grierson@talentinternational.com or mats.rorvik@talentinternational.com

For over 30 years, Talent has been redefining the recruitment experience with industry-leading support, exclusive benefits, and our world-class digital platform, ENGAGE. Apply today and elevate your career.

For a full list of vacancies, visit: www.talentinternational.com

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APS5 Property Officer

  • Australia
  • Parramatta
  • Contract
  • Up to AU$55.24 per hour

Talent International is currently recruiting for an APS5 Property Officer to work for one of our Federal Government clients based in Parramatta and Penrith. The position is a 12-month contract role with the possibility of extension and pays $55.24/hr + Super.

7.5 hours per day and 38 hours per week

The APS5 Property (Labour Hire) is a team membership position and is accountable for organising their workflow and making independent decisions relating to an area of responsibility. The position will be required to provide policy advice within an area of specialisation, with advice based on policies and legislation.

This position is based onsite at the associated office location and requires regular physical attendance.

The APS5 Property (Labour Hire) will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries.

Responsibilities of the role include, but are not limited to:

  • Engaging and monitoring third-party providers for property, shared services or other corporate operations matters.
  • Responding to property and corporate services-related enquiries and issues from staff members.
  • Contributing towards team planning, task assignment and monitoring activities that support the delivery and completion of work.
  • Monitoring levels of stationery and consumables within a portfolio of clients’ locations and ensuring sufficient stocks are ordered and delivered to sites.
  • Developing and maintaining carpark ballots and fleet vehicles.
  • Supporting the development, implementation and maintenance of policies and procedures that support the activities of the team, including resolving or escalating emerging issues.
  • Supporting the client’s staff of fleet, mail and other corporate operations matters.

Essential criteria

  • A problem solver, who is accountable for organising their workflow and making independent decisions relating to an area of responsibility.
  • Passionate about supporting quality business enabling services and working with our colleagues to achieve these outcomes.
  • Can provide policy advice within an area of specialisation, with advice based on policies and legislation.
  • Can undertake activities and tasks using available information where options are not always evident.
  • Ability to engage with internal and external stakeholders.
  • Ability to communicate and provide advice on a range of matters to resolve moderately complex to complex enquiries.
  • Be located in or near the Parramatta or Penrith client’s Office and able to attend in-office at least 4 days per week.

Desirable criteria

  • Relevant work experience working within property or corporate services settings.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

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APS3 Participant Support Officer

  • Australia
  • Queensland
  • Contract
  • Up to AU$37.36 per hour
  • 12-month labour hire contract
  • High possibility of contract extension or securing an ongoing role
  • Rockhampton location

About the client:

Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS). This role will see you join an organisation that values a positive contemporary attitude to disability and is dedicated to supporting a better life for hundreds of thousands of Australians living with disability and their families / carers.

About the role:

  • Providing high quality customer service as the first point of contact and resolution for participants, customers and stakeholders, in person, over the phone, via email and operating counter and reception.
  • Working with participants and representatives to book and reschedule appointments.
  • Managing team email inboxes, calendars and appointments, ensuring responses are within time frames.
  • Providing administrative and operational support to service delivery teams, including data entry, record keeping, coordinating and minuting internal meetings.
  • Arranging travel, processing invoices, raising resource requests and responding to property and maintenance issues.
  • Providing on-the-job support for peers and working collaboratively in a team environment.

What’s in it for you?

  • Competitive hourly rate, aligned with the APS3 banding.
  • Contractor benefits through Talent, join the family today!
  • Tailored support throughout the whole process and beyond by your experienced Recruitment Partner.
  • Utilise your administration and business support expertise to secure long term employment with a Federal Government Agency.

What you’ll need to succeed:

  • Previous experience in a similar Reception, Client Service, Business Support, Administration Assistant role.
  • Exposure to working within the Allied Health, Community Service, and / or Disability sector, highly desirable.
  • Strong communication and interpersonal skills (written and verbal).
  • Time management and ability to prioritise and manage workload.
  • Work independently but also able to work effectively in a team.
  • Ability to manage multiple participant records at once.
  • Full-time availability and willingness to work from the office five days per week.
  • Successful candidates will be required to undergo a pre-employment National Criminal History Check, Worker Screening Check and / or Working with Children Check (where required) along with proof of Australian Citizenship.

How to Apply:

If you would like more information about this job, or wish to have a confidential discussion about your job search, please contact Steph Smithers today (07) 3031 4500 or steph.smithers@talentinternational.com OR Emma Hansen today (07) 3031 4517 or emma.hansen@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS3 Participant Support Officer

  • Australia
  • Queensland
  • Contract
  • Up to AU$37.36 per hour
  • 12-month labour hire contract
  • High possibility of contract extension or securing an ongoing role
  • Mackay location

About the client:

Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS). This role will see you join an organisation that values a positive contemporary attitude to disability and is dedicated to supporting a better life for hundreds of thousands of Australians living with disability and their families / carers.

About the role:

  • Providing high quality customer service as the first point of contact and resolution for participants, customers and stakeholders, in person, over the phone, via email and operating counter and reception.
  • Working with participants and representatives to book and reschedule appointments.
  • Managing team email inboxes, calendars and appointments, ensuring responses are within time frames.
  • Providing administrative and operational support to service delivery teams, including data entry, record keeping, coordinating and minuting internal meetings.
  • Arranging travel, processing invoices, raising resource requests and responding to property and maintenance issues.
  • Providing on-the-job support for peers and working collaboratively in a team environment.

What’s in it for you?

  • Competitive hourly rate, aligned with the APS3 banding.
  • Contractor benefits through Talent, join the family today!
  • Tailored support throughout the whole process and beyond by your experienced Recruitment Partner.
  • Utilise your administration and business support expertise to secure long term employment with a Federal Government Agency.

What you’ll need to succeed:

  • Previous experience in a similar Reception, Client Service, Business Support, Administration Assistant role.
  • Exposure to working within the Allied Health, Community Service, and / or Disability sector, highly desirable.
  • Strong communication and interpersonal skills (written and verbal).
  • Time management and ability to prioritise and manage workload.
  • Work independently but also able to work effectively in a team.
  • Ability to manage multiple participant records at once.
  • Full-time availability and willingness to work from the office five days per week.
  • Successful candidates will be required to undergo a pre-employment National Criminal History Check, Worker Screening Check and / or Working with Children Check (where required) along with proof of Australian Citizenship.

How to Apply:

If you would like more information about this job, or wish to have a confidential discussion about your job search, please contact Steph Smithers today (07) 3031 4500 or steph.smithers@talentinternational.com OR Emma Hansen today (07) 3031 4517 or emma.hansen@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Payroll Officer

  • Australia
  • Sydney
  • Permanent
  • AU$75000 - AU$80000 per annum + + 12% bonus

Role Title: Payroll Officer

Location + WFH Flexibility: Chipping Norton office (4 days in the office, 1-day WFH after 6 months’ probation)

Salary: Up to $80,000 base + 12% Super + 12% Bonus

Role Details:

  • Manage the weekly end-to-end payroll for up to 300 manufacturing staff, including wages, taxes, superannuation, deductions, new starters, changes, terminations and bonuses.
  • Ensure full compliance with Australian payroll legislation, taxation requirements, superannuation rules, and awards.
  • Prepare and submit statutory payroll reports (PAYG, BAS, Superannuation).
  • Maintain and optimise the MicroPay payroll system, identifying opportunities for process improvement.
  • Provide payroll reporting, insights, and analysis to support HR, Finance and compliance requirements.
  • Act as a key contact for payroll queries, delivering a high standard of service while handling sensitive information with discretion.
  • Work closely with HR, Finance, external providers and auditors to ensure smooth payroll operations.
  • Learn side by side with our Senior Payroll Specialist, while reporting directly to the Head of HR

Required Skills and Experiences:

  • Minimum 3-5 years’ experience in an end-to-end payroll role, ideally within fast-paced industries such as manufacturing, warehouse, or highly governed blue-collar environments.
  • Strong knowledge of Australian payroll legislation, taxation, superannuation, and award interpretation.
  • Experience using MicroPay (highly desirable).
  • Advanced computer skills, especially Microsoft Excel and reporting tools.
  • Proven track record of accuracy, compliance, and process improvement in payroll.
  • Excellent written and verbal communication skills, with the ability to manage confidential information.
  • Detail-oriented and analytical, with the ability to work independently and as part of a team.

Additional Details & Benefits:

  • Competitive package: Up to $80,000 base + 12% Super + 12% Bonus.
  • Annual salary review cycle
  • On-the-job training and career development opportunities.
  • Collaborative and supportive team environment – cultural fit is highly valued.
  • Discounted Bupa Health Fund.
  • Flare Benefits including discounted gift cards, novated leases, and health/car/home loan discounts.
  • Work equipment provided (laptop, phone, etc).
  • Free onsite parking.

To Apply:

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior IT Network Engineer

  • Australia
  • Melbourne
  • Contract
  • AU$900 - AU$1100 per day + in super

Our client is an Australian organisation with a national presence. Due to a busy period, they are seeking a Senior Network Engineer to join their team for an initial 6-12-month contract with a possibility of converting to permanent. This opportunity is based in Melbourne CBD, and you will be at the client site in Melbourne for a minimum of 3 days per week.

This busy role is business facing with travel involved. You will resolve network issues, developing and implementing strategies that will sustain network operations across all sites. This position will assist in design and help architect changes to the client’s national IT network. This position will have variety as you will drive solid standards across new and existing network technologies while working closely with existing vendors on all areas of network support and design.

To apply for this opportunity, you will need the following background and skills:

  • Be an Australian Citizen (due to the nature of the client’s government contracts) – essential
  • Experience working with stakeholders at all levels with a great customer service attitude.
  • Extensive experience (typically 5+ years) in enterprise network engineering roles, with a proven track record leading network projects and initiatives.
  • Advanced expertise in network security, cloud networking (AWS/Azure), and automation (e.g., scripting, SDN).
  • Experience with large-scale, multi-site network environments.
  • Strong technical knowledge, analytical and conceptual skills with the ability to adapt to new situations and develop solutions to complex network problems. In-depth knowledge of IT networking models, TCP/IP protocols, and network management tools (Wireshark, Nmap, Cisco DNA, vManage, etc.)
  • Network administration skills on Corporate LAN, WAN, SD-WAN, VOIP, VPN, CASB (ZScaler), Virtual Networks, Radius & Cloud Networks (AWS).
  • Experience in utilities, field services and defence industries is a bonus.
  • A willingness to do some travel interstate if required

For more information, please contact Shelley on 0418 572 482 or email shelley.harrison@talentinternational.com Shortlisted candidates will be contacted.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

DELIVERY MANAGEMENT OFFICE SPECIALIST

  • Australia
  • Adelaide
  • Contract
  • Negotiable
  • Delivery Management Office Specialist
  • Initial contract up until Oct/Nov 2026 with possibility of extension
  • Adelaide Based Position

One of our clients is seeking a Delivery Management Office Specialist to support the day to day operations of the client’s Delivery Management Office. This role will coordinate and develop quality administrative practices that support the effective and efficient delivery of the IT project portfolio.

Responsibilities:

  • Support the ongoing operation of the IT Delivery Management Office (DMO).
  • Maintain portfolio, program, and project performance reporting, ensuring accuracy and alignment to executive requirements.
  • Drive consistency across delivery practices, governance frameworks, and lifecycle management.
  • Partner with program managers, project managers, and business stakeholders to support effective decision-making.
  • Contribute to uplift in delivery culture, tools, and practices across the IT function.

Key Skills & Experience:

  • Strong background in PMO, DMO, or portfolio management roles within complex organisations.
  • Experience working in large-scale transformation environments (higher education or public sector advantageous).
  • Skilled in portfolio reporting, data analysis, and delivery frameworks (e.g. SAFe, PRINCE2, Agile).
  • Confident communicator with the ability to engage senior stakeholders and influence outcomes.
  • Proactive, detail-oriented, and motivated by working in a fast-paced, evolving environment

Desirable Skills, Experience or Qualifications

  • Previous Hight Education experience.
  • Experience with delivery frameworks (SAFe, PRINCE2, Agile).

If the above role sounds of interest, please click on “Apply Now”, or get in touch with Ivan via ivan.aureus@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS5 Administrative Support Officer

  • Australia
  • Australian Capital Territory
  • Contract
  • Negotiable

APS5 Administrative Support Officer | Location: Barton, ACT | Contract Duration: 12 Months + Possible extension

About the Client:
Our client is a key federal government department responsible for Australia’s foreign affairs and trade relations. With a professional and diverse workforce, our client offers a collaborative environment where innovation and integrity thrive.

About the Role:
In this role, you’ll be at the heart of operations, managing high volumes of sensitive tasking and coordinating vital resources. Your contributions will impact the efficiency of the Intelligence Coordinator team, helping to maintain effective internal and external communications and operational integrity.

Key Responsibilities:

  • Serve as the main point of contact for the Intelligence Coordinator hotline and inbox.
  • Coordinate access to secure facilities and manage calendar activities.
  • Track and administer security and intelligence tasking across the branch.
  • Engage with team members to ensure seamless data management and reporting.
  • Support change management and transformation initiatives.
  • Deliver exceptional customer service in all interactions.
  • Manage business intelligence data to track performance metrics.
  • Maintain resilience and adaptability in a fast-paced environment.

Skills & Experience:

  • Current NV1 Security Clearance (NV2 preferred).
  • Strong administrative skills with a focus on customer service.
  • Proven ability to manage a high volume of tasking efficiently.
  • Excellent interpersonal skills for building productive relationships.
  • Personal drive, integrity, and strategic thinking capabilities.
  • Ability to work under pressure with sound judgement.

Qualifications:

  • Relevant administrative or business qualifications are preferred.
  • Demonstrated experience in a similar role within government or intelligence services is advantageous.

Eligibility/Requirements:

  • Must be an Australian citizen.
  • Relevant security checks and NV1 Security clearance are mandatory.

How to Apply:
Please submit your CV, a statement (maximum 500 words), and information about your work rights and current security clearance level.

✨ Don’t miss this opportunity-apply today! 🚀

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Marine Operations Coordinator

  • Australia
  • Perth
  • Contract
  • Negotiable

Marine Operations Coordinator required for a 12-month contract.

An exciting opportunity exists to join a leading government-owned port authority, supporting the Harbour Master’s Office in delivering safe, efficient and compliant marine operations. This long-term contract offers the chance to contribute to vessel vetting, incident investigation, and emergency response while working across high-profile maritime projects that directly impact port safety and efficiency.

About You:
You’re a marine operations professional with shore-based experience, strong knowledge of port safety and compliance, and the ability to coordinate stakeholders while supporting safe, efficient port operations.Vessel vetting and port entry approvals

  • Marine incident investigation and reporting
  • Oversight of PMIS Voyager and related systems
  • Contract and compliance support
  • Stakeholder liaison across port users and agencies
  • Emergency management support and response coordination

About you

  • Certificate of Competency (OICNW) or equivalent experience
  • Strong knowledge of marine/port operations and incident management
  • Demonstrated shore-based operational experience
  • Skilled in project coordination and stakeholder engagement
  • Excellent organisational and communication skills

Why join?

  • Stable 12-month contract with possibility of extension
  • Monday-Friday (no weekends, no shift work)
  • Exposure to high-profile marine operations and critical infrastructure projects

If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to irene.yam@talentinternational by clicking the “APPLY NOW” button. For a list of all vacant positions, please see our website www.talentinternational.com

For further enquires please call Irene Yam on 0477225977 or (08) 6212 5518

Apply now

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Legal Manager

  • Australia
  • Melbourne
  • Permanent
  • AU$160000 - AU$200000 per annum

The Role

A State Government department is seeking a Legal Manager – Regulatory and Corporate to lead the Regulatory and Corporate Legal team within a large, complex legal and procurement function. The role provides expert legal advice across areas including regulatory powers, commercial law, administrative law, FOI, privacy, and statutory interpretation, supporting key strategic and compliance initiatives. You will manage a team of six legal professionals, ensuring timely and practical legal guidance that upholds governance and policy frameworks.

This is a permanent, ongoing position based in Melbourne CBD with hybrid flexibility.

Responsibilities:

  • Lead and manage a team delivering high-quality legal and regulatory advice.
  • Provide expert legal guidance on corporate, commercial and administrative law matters.
  • Advise on statutory interpretation, privacy, FOI, and governance compliance.
  • Oversee complex legal projects and develop strategic recommendations.
  • Support decision-making across executive and senior leadership teams.
  • Represent the department in administrative and legal proceedings where required.

About You

  • Admitted to practice as an Australian Lawyer with a current or eligible unrestricted practising certificate in Victoria.
  • Extensive experience in regulatory, corporate and administrative law, including FOI and privacy.
  • Strong leadership and people management experience.
  • Proven ability to provide strategic legal advice and manage complex matters autonomously.
  • Excellent communication, negotiation and stakeholder engagement skills.
  • Demonstrated ability to influence, collaborate and deliver in a complex regulatory environment.

If this sounds like you apply now or email Ahmad at ahmad.jahfar@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

IT Governance Specialist

  • Australia
  • Adelaide
  • Contract
  • Negotiable

An IT Governance Specialist is sought to be responsible for contributing to the development and implementation of the IT governance framework and the provision of specialist advice and guidance to stakeholders on a range of governance related matters.
The role works as part of the broader governance team to undertake a range of governance activities, establishing and/or promoting compliance with branch standards/ policies/ procedures, facilitating the identification and management of branch risks, reporting on performance and supporting the various IT governance committees.

Key Skills & Experience
* Demonstrated experience developing, implementing and maintaining IT governance frameworks, policies, and standards within a complex organisational or higher-education environment.
* Strong understanding of IT risk, compliance, and assurance practices, including familiarity with internal audit processes, regulatory obligations, and IT control frameworks (e.g., ISO 27001, COBIT, ITIL).
* Proven ability to analyse complex information, identify governance gaps or improvement opportunities, and produce clear, actionable reports or recommendations for senior stakeholders.
* Highly developed communication and stakeholder engagement skills, with experience supporting governance committees, preparing high-quality documentation, and facilitating decision-making processes.

Key Qualifications
* A relevant tertiary qualification in Information Technology, Information Systems, Business, Risk Management, or a related discipline, or an equivalent combination of experience and education/training.

Desirable Skills, Experience or Qualifications
* Postgraduate qualifications (e.g., Graduate Certificate or Diploma in IT Governance, Risk, or Management) would be highly regarded.
* Demonstrated commitment to ongoing professional development in governance, compliance, or IT management disciplines.

Requirement Overview – Maternity Cover Opportunity
An IT Governance Specialist is sought to be responsible for contributing to the development and implementation of the IT governance framework and the provision of specialist advice and guidance to stakeholders on a range of governance related matters.
The role works as part of the broader governance team to undertake a range of governance activities, establishing and/or promoting compliance with branch standards/ policies/ procedures, facilitating the identification and management of branch risks, reporting on performance and supporting the various IT governance committees.

Key Skills & Experience
* Demonstrated experience developing, implementing and maintaining IT governance frameworks, policies, and standards within a complex organisational or higher-education environment.
* Strong understanding of IT risk, compliance, and assurance practices, including familiarity with internal audit processes, regulatory obligations, and IT control frameworks (e.g., ISO 27001, COBIT, ITIL).
* Proven ability to analyse complex information, identify governance gaps or improvement opportunities, and produce clear, actionable reports or recommendations for senior stakeholders.
* Highly developed communication and stakeholder engagement skills, with experience supporting governance committees, preparing high-quality documentation, and facilitating decision-making processes.

Key Qualifications
* A relevant tertiary qualification in Information Technology, Information Systems, Business, Risk Management, or a related discipline, or an equivalent combination of experience and education/training.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

IT Operations Officer (Rotating Shift)

  • Australia
  • Adelaide
  • Permanent
  • Negotiable
  • IT Operations Officer (Rotating Shift)
  • Full Time Permanent Role
  • Adelaide Based Position

Our client is looking for an IT Operations Officer that will provide L1 Service Desk support to customers, vendors and internal staff. They are looking for someone who has excellent communication and organisation skills as well as strong customer service focus with the ability to prioritise tasks.

Responsibilities:

  • Provide 1st level support to customers, vendors and internal staff.
  • Provide after-hours monitoring and support for the 24×7 operational environment.
  • Leverage various tools to identiy outages, analyse trends & investigate alerts.
  • Provide timely response to all incidents, outages and performance alerts
  • Categorising issue, perform basic triage and drive escalation to the appropriate technical teams
  • Ensuring appropriate actions are taken to reduce the amount of High Priority Incidents through event monitoring
  • Notify customers and 3rd part service providers of issues, outages and remediation status
  • Monitoring and managing appropriate ticket queues
  • Maintaining all case/issue history within the Service Management System
  • Ensure that monitoring is conducted in line with appropriate treatment plans
  • Initiate, action and monitor scheduled daily/nightly operational tasks, such as batch processing and script execution
  • Ensure accurate and meaningful handover of managed cases

Qualifications:

  • Relevant expereince working on an IT Service desk and/or 24/7 operations centre.
  • ITIL V3 Foundations qualifications or equivalent experience
  • Customer service focus; strong operational skills; strong verbal and written communications
  • Attention to detail.
  • Ability to work in a team environment as well as autonomously in a professional environment.
  • Proven ability to deliver a quality client service

If the above role sounds of interest, please click on “Apply Now”, or get in touch with Ivan via ivan.aureus@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.