Talent International is currently recruiting for multiple APS3 Participant Support Officers to work for one of our Federal Government clients. There are Multiple positions available across various locations in NSW including Moree, Nowra, Katoomba, Wagga Wagga, Chatswood, Burwood, Surry Hills, Dubbo, Lismore and Blacktown. The position is a 12-month contract role with the possibility of extension. The role pays $37.36/hr + Super.

7.5 hours per day and 37.5 hours per week

About the Role

The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing workflow for their role and producing work that is subject to regular monitoring by more senior client positions within their management structure.

The role requires the application of clerical, administrative support and operational tasks, including some basic research and analysis activities.

The APS3 Participant Support Officer is likely to have public contact and is required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

Responsibilities of the role include but are not limited to:

• Providing high-quality customer service as the first point of contact and resolution for participants, customers and stakeholders, in person, over the phone, via email and operating a counter and reception in client’s offices.
• Providing the first point of contact and support for participants presenting for in-person appointments.
• Resolving a high volume of straightforward enquiries using available information, advice and scripts.
• Managing team email inboxes, calendars and appointments, ensuring responses are within timeframes.
• Actioning straightforward planning pathway supplementary delegate tasks as per the NDIS Act and in accordance with work instructions and operational guidelines.
• Escalating more complex planning tasks for response by senior team members or other Service Delivery teams.
• Providing administrative and operational support to service delivery teams, including data entry, record keeping, coordinating and minuting internal meetings.
• Arranging travel, processing invoices, raising resource requests and responding to property and maintenance issues.
• Providing on-the-job support for peers and working collaboratively in a team environment.

Essential Criteria

• Providing high-quality customer service as the first point of contact and resolution for participants, customers and stakeholders in person at front in the house, over the phone and via email.
• Resolving customer enquiries, where there may not be clear advice, guidance or scripts and/or referring for response by the appropriate team, government or community service as per the NDIS Act, work instructions, operational guidelines and Ministerial direction.
• Triaging of moderately complex enquiries to the appropriate team.
• Managing and resolving participant matters as per the NDIS Act, work instructions, operational guidelines and Ministerial direction.
• Making outbound calls to NDIS participants, providers and other stakeholders.
• Undertaking suitability assessments for entry and exits into specialist planning streams.
• Managing inboxes, including triaging and making decisions on priority and escalated participant matters and referring to appropriate service delivery team.
• Assisting project management activities, such as the development of project plans, providing advice, assisting with research and analysis and supporting regular project reporting.
• Assisting and researching solutions for moderately complex issues, including participating in risk management analysis ensuring priorities and timeframes are met.
• Working collaboratively in a team environment, providing feedback, contributing to process improvement, team activities and on-the-job support.

Desirable Criteria

• Empathy and excellent customer service skills for handling sensitive or challenging conversations.
• Problem solving and decision making based on evidence and sound judgment.
• Ability to manage multiple tasks, meet deadlines and adhere to schedules.
• Ability to adapt to change and work in dynamic environments.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for multiple APS3 Participant Support Officers to work for one of our Federal Government clients. There are Multiple positions available across various locations in NSW including Moree, Nowra, Katoomba, Wagga Wagga, Chatswood, Burwood, Surry Hills, Dubbo, Lismore and Blacktown. The position is a 12-month contract role with the possibility of extension. The role pays $37.36/hr + Super.

7.5 hours per day and 37.5 hours per week

About the Role

The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing workflow for their role and producing work that is subject to regular monitoring by more senior client positions within their management structure.

The role requires the application of clerical, administrative support and operational tasks, including some basic research and analysis activities.

The APS3 Participant Support Officer is likely to have public contact and is required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

Responsibilities of the role include but are not limited to:

• Providing high-quality customer service as the first point of contact and resolution for participants, customers and stakeholders, in person, over the phone, via email and operating a counter and reception in client’s offices.
• Providing the first point of contact and support for participants presenting for in-person appointments.
• Resolving a high volume of straightforward enquiries using available information, advice and scripts.
• Managing team email inboxes, calendars and appointments, ensuring responses are within timeframes.
• Actioning straightforward planning pathway supplementary delegate tasks as per the NDIS Act and in accordance with work instructions and operational guidelines.
• Escalating more complex planning tasks for response by senior team members or other Service Delivery teams.
• Providing administrative and operational support to service delivery teams, including data entry, record keeping, coordinating and minuting internal meetings.
• Arranging travel, processing invoices, raising resource requests and responding to property and maintenance issues.
• Providing on-the-job support for peers and working collaboratively in a team environment.

Essential Criteria

• Providing high-quality customer service as the first point of contact and resolution for participants, customers and stakeholders in person at front in the house, over the phone and via email.
• Resolving customer enquiries, where there may not be clear advice, guidance or scripts and/or referring for response by the appropriate team, government or community service as per the NDIS Act, work instructions, operational guidelines and Ministerial direction.
• Triaging of moderately complex enquiries to the appropriate team.
• Managing and resolving participant matters as per the NDIS Act, work instructions, operational guidelines and Ministerial direction.
• Making outbound calls to NDIS participants, providers and other stakeholders.
• Undertaking suitability assessments for entry and exits into specialist planning streams.
• Managing inboxes, including triaging and making decisions on priority and escalated participant matters and referring to appropriate service delivery team.
• Assisting project management activities, such as the development of project plans, providing advice, assisting with research and analysis and supporting regular project reporting.
• Assisting and researching solutions for moderately complex issues, including participating in risk management analysis ensuring priorities and timeframes are met.
• Working collaboratively in a team environment, providing feedback, contributing to process improvement, team activities and on-the-job support.

Desirable Criteria

• Empathy and excellent customer service skills for handling sensitive or challenging conversations.
• Problem solving and decision making based on evidence and sound judgment.
• Ability to manage multiple tasks, meet deadlines and adhere to schedules.
• Ability to adapt to change and work in dynamic environments.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International, a leading Australian recruitment firm, have been engaged by our long-standing client, a leading global technology consultancy, to source a Security Analyst for a growing security operations team.

Role Title: Security Analyst

Contract Length: Initial 12-month contract (highly likely to extend)

Location + WFH Flexibility: Hybrid (2-3 days in-office) – based in either Sydney or Newcastle

Hourly Pay: $35 an hour

Project: Supporting vulnerability management and threat monitoring activities across an enterprise environments

Client Industry: Global Technology Consulting

Role Details:

• Join a growing team with an existing analyst to meet increased client demand.
• Conduct vulnerability scans and assist in tracking remediation tasks using tools such as Rapid7 InsightVM/Nexpose.
• Triage, classify, and escalate security alerts using tools like Elastic Stack, contributing to early-stage incident response and compliance efforts.
• Work with IT and engineering teams to ensure alignment with frameworks like Essential Eight, IRAP and CIS Controls.
• Use ServiceNow to document and manage remediation workflows.
• Collaborate across business units and stay up to date with evolving cyber threats and security best practices.

Day-to-Day Responsibilities:

• Vulnerability Management – Run scans across on-prem and cloud environments, validate findings, and work with teams to prioritise remediation.
• Security Monitoring – Use SIEM tools like Elastic Stack to review and correlate log data, flagging and escalating suspicious activity.
• Incident Response Support – Assist in classifying and documenting security events, supporting more complex investigations.
• Governance & Compliance – Help ensure alignment with security frameworks (e.g. Essential Eight), maintain up-to-date records, and support audits.
• Remediation Tracking – Log and manage tickets in ServiceNow, ensuring follow-up and resolution of vulnerabilities or findings.
• Tool Support – Assist in maintaining and tuning tools like vulnerability scanners, SIEM platforms, and endpoint protection software.
• Knowledge Development – Keep current with emerging threats and help implement improvements to the company’s security posture.
• Team Collaboration – Liaise with stakeholders from across the organisation to ensure security concerns are understood and addressed.

Required Skills and Experience:

• 1-3 years of experience with security tools such as Rapid7, Elastic SIEM Stack, or EDR solutions.
• Understanding of vulnerability management practices and familiarity with CVSS scoring.
• Knowledge of security frameworks (Essential Eight, IRAP, PCI DSS, or CIS Controls).
• Strong communication skills, capable of working with both technical and non-technical stakeholders.
• Experience with ticketing systems such as ServiceNow.
• Exposure to scripting/automation is advantageous.
• Security certifications such as CompTIA Security+ will be well regarded.

Additional Details & Benefits:

• Hybrid work model with offices in both Newcastle and Sydney.
• Work in a high-performing, collaborative environment under industry-recognised leaders.
• Flexible start date and strong likelihood of contract extension.

To Apply:

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume!

• July start date – hit the ground running on an exciting project
• Melbourne CBD location with flexible work-from-home options
• Join a leading organisation in the Utilities sector

The Role:

We are seeking a highly motivated Salesforce Consultant with mid-level experience to support the delivery of Salesforce solutions for a client in the Energy & Utilities sector. The ideal candidate will have hands-on experience with Salesforce implementations and a solid understanding of the industry’s unique challenges. You’ll collaborate closely with project teams and stakeholders to design, implement, and improve Salesforce applications that drive business value.

The Responsibilities:

• Collaborate with stakeholders to gather business requirements and translate them into Salesforce solutions.
• Assist in the design, configuration, and implementation of Salesforce applications for clients in the Energy and Utilities sector.
• Provide guidance on Salesforce best practices and recommend solutions that align with client needs and industry standards.
• Configure Salesforce modules (Sales Cloud, Service Cloud, etc.) as needed, depending on project requirements.
• Conduct data mapping, data migration, and system integrations to ensure seamless connectivity with external systems.
• Perform user acceptance testing (UAT) and ensure proper functionality of solutions post-implementation.
• Provide post-deployment support and troubleshooting for users.
• Train end-users and provide knowledge transfer sessions to ensure adoption of the Salesforce platform.
• Continuously stay up-to-date with Salesforce updates, features, and capabilities, especially those relevant to the E&U industry.

Required Skills and Experience:

• 2-5 years of experience as a Salesforce Consultant or similar role.
• Strong background in the Energy & Utilities (E&U) industry and familiarity with its business processes.
• Experience with Salesforce implementation, configuration, and administration.
• Hands-on expertise with Salesforce modules (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Solid understanding of Salesforce data structures, workflows, and customisation’s.
• Experience with integration tools such as MuleSoft, Jitterbit, or other ETL tools.
• Excellent communication and interpersonal skills for collaborating with both technical and non-technical stakeholders.
• Ability to work in a fast-paced, client-driven environment.
• Salesforce certifications (Administrator, Platform App Builder, etc.) are a plus.

Desirable criteria:

• Experience with Salesforce Lightning and familiarity with Salesforce DX.
• Knowledge of Apex, Visualforce, and Lightning components.
• Familiarity with industry-specific E&U solutions or products.
• Ability to mentor junior consultants and collaborate with cross-functional teams.

What’s in it for you:

• July start date – hit the ground running on an exciting project
• Melbourne CBD location with flexible work-from-home options
• Join a leading organisation in the Utilities sector

All applicants must be PR or Australian Citizen. Apply today to secure your interview! For more information, email Bini James at bini.james@talentinternational.com

We’re seeking a Delivery Lead / Project Manager to help shape the future of customer experience in digital air travel. In this role, you’ll manage the delivery of core digital features for a global aviation leaders online shopping experience – enhancing everything from price visibility to reward seat availability and points-in-calendar functionality.

What You’ll Be Doing

• Deliver end-to-end digital feature releases across mobile and web

• Manage work-streams and dependencies across product, engineering, design, and business units

• Drive high-value initiatives like reward seat visibility, pricing updates, and points-in-calendar UX enhancements

• Lead and finalise delivery of IFR activities for the native mobile app

• Ensure timely, high-quality delivery within an Agile framework

• Proactively manage risks, unblock teams, and communicate clearly with senior stakeholders

What You Bring

• Proven experience as a Project Manager or Delivery Lead in digital environments

• Expertise in mobile app and web platform delivery (ideally in retail or e-commerce)

• Strong Agile delivery skills and cross-functional leadership

• Experience in Avitaion, Travel, Loyalty or Reward Systems highly desirable

• Excellent stakeholder engagement, planning, and reporting abilities

Why Apply?

• Be part of a flagship digital project with national visibility

• Work alongside a passionate, forward-thinking team

• Flexible hybrid working based in South Bank

• Competitive day rate – Up to $1025

• Initial 12-month contract with strong likelihood of extension

If you’d be interested in hearing more about this opportunity please apply now or email

david.reynolds@talentinternational.com

This Government Department is seeking an experienced Systems Engineer to lead priority enhancements and improvements to our TechnologyOne ERP system. Be a key player in delivering configurations and customisations across TechOne ERP platforms.

Key responsibilities:

• Lead complex TechnologyOne configurations and customisations
• Work across the full software lifecycle (requirements gathering, configuration, testing, deployment & support)
• Collaborate with internal teams and external partners to improve business processes
• Design and implement scalable solutions for data acquisition, integration, and warehousing.
• Deliver second- and third-level IT support, and facilitate end-user training

What we’re looking for

• Hands-on experience with TechnologyOne , web interface development, and RESTful APIs.
• Proficiency in TechnologyOne modules (Financials, Property & Rating, Enterprise Asset Management, Reporting & Analytics).
• Skilled in BI tools, Excel, ETL, SQL, XLOne, Crystal Reports.
• Strong documentation, system design, and integration capabilities.
• Excellent stakeholder engagement skills with a talent for translating technical concepts into business value.

What’s in it for you?

• Permanent Opportunity – $110,000 – $122,000 + super
• Melbourne CBD location with hybrid WFH
• Government Department

Apply today to secure an interview or contact Xavier Cusack (xavier.cusack@talentinternational.com)

Job Title: Linux Engineer
Rate: $580/day inc.
Location: Sydney (Hybrid)
Duration: 12 Months
Clearance: Must have active NV1

We’re hiring a Linux Engineer to support a high-impact government program running a hybrid environment of Windows, Linux, VMware, and AWS. This is a hands-on engineering role focused on system stability, performance, patching, and incident resolution.

What you’ll be doing:

• Supporting and maintaining Windows Server and RHEL operating systems

• Performing OS patching to maintain system security and stability

• Troubleshooting OS, performance, network, and access-related issues

• Managing user permissions and access controls

• Handling day-to-day VMware and vRA operations – VM creation, tagging, disk changes, ESXi host moves

• Monitoring and analysing system performance

• Supporting incident and problem management (including escalated P1/P2 issues)

• Working with SCCM and MECM for configuration and deployment

You must have:

• Active NV1 Security Clearance (no exceptions)

• Strong experience with RHEL and Windows Server

• Hands-on skills in VMware and vRA

• Solid troubleshooting and diagnostic capabilities

• Experience with SCCM/MECM

• Experience with AWS components (EC2, S3, RDS etc.)

• Certifications in RHEL, VMware, AWS, ITIL, or MCITP

If you have what it takes and want to work on an exciting new project, Apply Now !!

A leading Financial Services provider is seeking a Senior Network Security Engineer to join their team on a permanent basis.

Joining a fast-paced, collaborative team environment, you will be working across a number of project engagements responsible for the build, configuration and deployment of network security devices within their complex network environment. This position is 100% project focused with no BAU resposibilities and you will be working on a number of project initiatives within tight timeframes.

Their network security fleet of devices include F5 load balancers (LTM, GTM, ASM etc) and Fortigate firewalls and you will be expected to possess an advanced expertise in these.

To be successful in this role you will need:

• Tertiary qualifications and/or relevant vendor certifications
• Demonstrated network engineering project experience gained within large, complex network environments
• Proven knowledge and experience configuring, deploying and troubleshooting network security devices with advanced knowledge and experience with F5 (LTM / GTM / APM or ASM) and firewalls (Fortigate)
• Strong knowledge and experience of routing and switching including BGP, OSPF etc
• Proven experience delivering network engineering projects within tight deadlines
• Previous experience with IPS tools is highly regarded, as is any experience writing Python scripts or using Ansible
• Superior troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Strong teamwork skills with the ability to work independently as required

This is a Sydney-based role which will require you to be in the office at least two – three days per week.

An attractive salary package is on offer along with discounted banking products. To be excited for this exciting opportunity, please apply online today.

ICT Security Specialist

• Length of contract: 18 months with two 12-month extension options.
• Available work locations: Canberra (primary), with potential options in Melbourne, Brisbane, or Perth.
• Security clearance requirements: Must hold minimum of a Negative Vetting Level 1 (NV1).
• Key technical skills: Experience with Essential Eight, ISM, PSPF frameworks, and certification as an Infosec Registered Assessors Program (IRAP) Assessor.

About the Role
This is an exciting opportunity to join a high-performing team as a ICT Security Specialist. You will play a pivotal role in safeguarding critical infrastructure and ensuring compliance with security standards. This role offers the chance to work on complex and impactful projects, contributing to the strategic and operational outcomes of a key organisation.

Your duties will include:

• Leading the development and implementation of ICT security strategies and policies.
• Conducting risk assessments, business impact analyses, and assurance for information systems.
• Analysing and mitigating security risks while providing expert guidance on security strategies.
• Managing resources, setting priorities, and mentoring less experienced team members.
• Investigating and resolving security incidents, recommending actions or policy amendments.
• Engaging with stakeholders to develop and enhance ICT security policies and frameworks.

Skills and Experience we are looking for:

• Certification as an Infosec Registered Assessors Program (IRAP) Assessor.
• Minimum of 3 years’ experience in security architecture, risk management, or security operations.
• Proven ability to ensure systems adhere to Essential Eight, ISM, and PSPF frameworks.
• Strong organisational and communication skills, with a track record of stakeholder engagement.
• Experience developing and implementing SOPs and procedures for security accreditation.
• A Bachelor’s degree in Information Technology or a related field (desirable).

Application Process
If you would like to apply, please contact Emma on 0480 804 408 or email emma.gibbons@talentinternational.com.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Our client is an ASX listed technology company, delivering cutting-edge technology around the world. Due to a busy period, they require 2 x Quality Assurance Analysts to join their team.

• 3-month contract initially – only candidates who can start immediately will be considered
• Hybrid work arrangement
• South Melbourne location, flexible hybrid working environment
• Australian Permanent or Citizen can only apply.

The QA Analyst is responsible for the development and quality of the client’s future and existing technology products. This position involves testing web-based applications and back-end microservices, while working with other testing team-members sharing knowledge and experience to help enhance QA competency. This is mostly a manual testing position.

Responsibilities

• Be a collaborative, active and positive member of the Software Development team who operates in alignment with the clients Values.
• Requirements analysis, designing detailed test cases, and detailing testing procedures, from requirement specifications.
• Ability to perform both manual and automation testing within sprints.
• Ensure all product releases meet or exceed defined quality goals.
• Work with business analysts, development teams, and internal groups to ensure customer/business requirements are met.
• Attends design review and user meetings as required.
• Document test cases, test plans, test results and defects as needed.
• Performs the executions of the test plan, continually analysing testing efforts for completeness.
• Performs system integration, functional, volume, user interface and performance testing on modifications and enhancements before production release through manual and automated techniques.
• Create, maintain, and run automated test scripts.
• Analyses failure/success of automated scripts and makes modifications as required.
• Participate in Agile estimations, planning, daily ceremonies and retrospectives to drive continuous improvement in team and personal performance.

To apply for this role, you will need the following:

• Be available for immediate start
• A minimal of 2-3 years’ manual testing experience
• Ability to conduct functional testing, regression testing, system-level integration testing, end-to end testing and acceptance testing.
• Experience in automation testing of the following Tech stack -Java, AWS, Postgres DB, Azure DevOps is a bonus
• Experience with Jira or Azure DevOps is a bonus
• Well-developed verbal, listening, comprehension and written communication skills.
• Playwright skills will be a bonus as the client is moving towards this

Apply:
Please submit your confidential resume ASAP. For more information, please contact Jarrodd at jarrodd.edwards@talentinternational.com. Short-listed candidates will be contacted, and the successful candidate will need to pass a national police check.

Opportunity
Day rate contract view to permanent or permanent opportunity for Application Support Specialist with background in either telecommunications, utilities or transport with maintenance, job and asset management experience. You’ll be providing full end-to-end techno-functional consulting managing new enhancement projects (from hours to weeks), on-boarding new clients, and triage issues with a bespoke application with mobile front-end, built on SQL and Microsoft .Net technology. The application you will be supporting is an in-house software system that is used to manage maintenance contracts and to enhance efficiency and productivity. The solution offers tools for work order management, resource and inventory management, asset management, cost control, field mobility, and GIS/mapping.

Role

• Consult with business stakeholders to understand application and business process requirements, run workshops and one-on-one consulting.
• Project manage and deliver new enhancements and features reporting to Business and Applications Manager
• Assist the operational needs of the business (utilities, transport and telco) in the implementation of processes, workflows, data analysis, reporting using the system
• Triage any defects and provide BAU support to users, scoping any enhancements required
• Develop, configure, test and release changes to the application
• Reporting using PowerBI
• Documentation of business requirements, testing, release notes, user notes, and end-user training documentation and delivery
• Engage with other development teams (mobiles)
• Advanced SQL scripting, JavaScript, C, C#, .Net, JSON, XML/XSLT

Requirements

• At least 3+ years’ experience in Application Support of a bespoke software application (preferred) or COTS
• Techno-functional experience covering business analysis and requirements definition, project managing enhancements, development, testing, release management
• End user support and training documentation and delivery
• Advanced SQL scripting from scratch, preferably in MS SQL Server, strong data interrogation and manipulation skills
• String JavaScript, C or C# and .Net
• JSON, XML/HTML
• Experience using modern reporting tools such as PowerBI
• Agile project management – JIRA, Confluence, MS Project
• Prior experience working in Telecommunication, Utilities, Transport, Water, Gas, Electricity and functional knowledge of Field Services, Jobs and Asset Management, Work Order Management
• Excellent analytical, communication and problem-solving abilities with a keen attention to detail
• Ability to travel at times and work with business users in the field

Apply
Kylie.McManus@talentinternational.com / 0408 388 680.

Our client is currently on the lookout for a Technical Business analyst with Telephony/ Cisco experience to join their growing team. This project is within the Customer domain and will support an upgrade to Corporate Technology Platform.

Key Requirements

• 8-10 years as a Business Analyst with strong technical understanding
• Demonstrated and strong technical skills in respect to telephony solutions
• Demonstrated ability to solve complex problems based on analysis and investigation
• Strong core business analysis skillset from running workshops to producing documentation
• Ability to lead analysis of the workplace application by building strong relationships with the business owners and vendors
• Understanding of testing applications – you will work with a technical engineer
• Strong understanding and appreciation of Change Management
• Good knowledge of product offerings from carrier services along with enterprise connectivity solutions
• A high level of understanding of complex IT environments

Benefits:

• Guaranteed extensions with no max term contract duration
• Excellent daily rate and WFH/Hybrid arrangement
• Be a part of a mature team who has worked together for several years

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now