IT Helpdesk/ Service Desk Officer – Multiple roles
6 or 12 month initial contracts with possibility of extensions
Adelaide Based Role

Candidates with valid Australian Visa will be considered, the client does not provide visa sponsorship.

Multiple onsite opportunities for a IT Helpdesk/ Service Desk Officer for contract positions based in Adelaide.

Available for different shifts including day shift, night shift and weekend shifts.

Required:

• Minimum 2 – 3 years of ICT service desk experience, where you have supported large enterprise environments.
• Providing first level Service Desk support for standard desktop applications, and other approved and installed software including but not limited to; personal computers, laptops, tablets, ipads and iphones.
• Undertaking User Administration through Active Directory
• Maintain a high level of customer satisfaction, including the provision of proactive communication in relation to the status of reported incidents and service requests.
• ITIL knowledge or experience
• Use of a recognised ITSM e.g. ServiceNow, Marval etc.
• Contribute to the provision of a professional, responsive, timely and effective assistance to customers including software, hardware and network support through the resolution of incidents, and completion of service requests reported to the Service Desk.

If you would like to know more about the positions, click apply or reach out to Tammy on 08 8228 1505.

If you call yourself an admin-lover and love attention to detail, this is the opportunity for you!

Perks:

• They value work-life balance and offer hybrid working policies.
• Excellent structured training and mentoring from leadership.
• Annual bonus rewarded on-top of your competitive salary and benefits package.

How will you contribute:

• Administrative tasks including communications, data management, reporting and invoices.
• Ensure phone and email communications are promptly actioned.
• Manage correspondence between the sales team and their clients.
• Collaborate with internal teams to ensure deliverables and KPI’s are met.

To be successful in the role you will bring:

• Possess a strong passion for administration.
• Ability to manage phone communications and correspondence.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Be a team player but also have the ability to work autonomously.
• You are a high energy individual with a positive ‘can-do’ attitude.

If you feel you’re now ready to take on your next challenge and the above excites you, please apply now! We will contact you if you’re shortlisted.

* 12-month contracts + extensions
* Multiple Change Managers required
* You can be based in Canberra, Brisbane or Sydney
* Citizenship minimum requirement – clearance preferred
* $125-$130 per hour – 7.5 hour working day

Role

Our federal government client is currently seeking multiple Change Managers who will play a key role in driving organisational transformation. These roles offer the opportunity to provide strategic and hands-on leadership within complex programs and projects. As part of a dynamic team, you will contribute to driving positive change and enhancing employee engagement, all while aligning transformation efforts with the organisation’s strategic goals.

Your duties will include:

• Lead and manage change management activities across various programs and projects, ensuring delivery aligns with agreed-upon plans.
• Develop and implement targeted change plans and strategies to support benefit realisation and embed changes successfully.
• Conduct change readiness assessments, identify potential resistance, and deliver mitigation activities to ensure project success.
• Partner with the communications team to develop and deliver effective communication artefacts that foster understanding and adoption of change.
• Collaborate with stakeholders to ensure that change management activities are integrated and culturally aligned across the organisation.

Skills and Experience Required

• Relevant tertiary qualifications in Business, Communications, Change, Transformation, or Organisational Design (desirable).
• Change management certifications (e.g., PROSCI), along with demonstrated experience in leading and applying structured change methodologies.
• Strong stakeholder management experience, with a proven ability to build, maintain, and influence relationships effectively.
• Experience in designing, implementing, and evaluating organisational change management plans and strategies.
• Demonstrated experience in applying a structured methodology and leading organisational change management activities
• Demonstrated ability as a change delivery professional, including determining the change strategy and measuring the success of change delivery

Application Process
If you would like to apply, please contact Deep Ahluwalia on 0413109712 or email deepika.ahluwalia@talentinternational.com

• 12-month contracts + extensions
  
• Multiple Change Managers required
  
• You can be based in Canberra, Brisbane or Sydney
  
• Citizenship minimum requirement – clearance preferred
  
• $125-$130 per hour – 7.5 hour working day

Role
Our federal government client is currently seeking multiple Change Managers who will play a key role in driving organisational transformation. These roles offer the opportunity to provide strategic and hands-on leadership within complex programs and projects. As part of a dynamic team, you will contribute to driving positive change and enhancing employee engagement, all while aligning transformation efforts with the organisation’s strategic goals.

Your duties will include:

• Lead and manage change management activities across various programs and projects, ensuring delivery aligns with agreed-upon plans.
• Develop and implement targeted change plans and strategies to support benefit realisation and embed changes successfully.
• Conduct change readiness assessments, identify potential resistance, and deliver mitigation activities to ensure project success.
• Partner with the communications team to develop and deliver effective communication artefacts that foster understanding and adoption of change.
• Collaborate with stakeholders to ensure that change management activities are integrated and culturally aligned across the organisation.

Skills and Experience Required

• Relevant tertiary qualifications in Business, Communications, Change, Transformation, or Organisational Design (desirable).
• Change management certifications (e.g., PROSCI), along with demonstrated experience in leading and applying structured change methodologies.
• Strong stakeholder management experience, with a proven ability to build, maintain, and influence relationships effectively.
• Experience in designing, implementing, and evaluating organisational change management plans and strategies.
• Demonstrated experience in applying a structured methodology and leading organisational change management activities
• Demonstrated ability as a change delivery professional, including determining the change strategy and measuring the success of change delivery

Application Process
If you would like to apply, please contact Deep Ahluwalia on 0413109712 or email deepika.ahluwalia@talentinternational.com

Our client is a global organisation based in Melbourne. Due to internal movement, this role is to backfill a permanent place in the Application Support team. As a Software Developer in Pega, you will support the clients Pega applications for their customers and maintain system stability, resolving production issues, updating business rules and workflow. This is a key role to assist the team with the smooth running of a high-volume environment.

The role:

• Be a collaborative, active and positive member of the Application Support team who operates in alignment with clients’ values.
• Design, develop, and unit test high-quality software components.
• Perform troubleshooting and implement fixes for issues found, as directed.
• Analyse and resolve technical problems.
• Provide first and second-level support for software applications
• Troubleshoot and resolve application-related issues within required Service Level Agreements
• Monitor application performance and system alerts
• Document support procedures and issue resolutions
• Collaborate with clients, development and infrastructure teams
• Assist in application testing and deployment as required
• Escalate unresolved issues to appropriate teams
• Maintain knowledge base and support documentation
• Ensure that the delivered components meet the business needs and aligns with the approved architectural design and patterns.
• Apply secure coding practices and processes to ensure the solution continues to be secure and robust.
• Participate in peer-reviews of solution and component designs.
• Participate in code reviews and contribute to software process improvements.
• Perform a range of day-to-day administrative duties and assist with other duties as required.

To apply you will need the following:

• Bachelor’s degree in computer engineering, computer science, engineering, or equivalent experience.
• Strong experience in enterprise software design and development with Pega PRPC.
• Strong experience with writing and debugging/troubleshootingIoT devices, embedded systems, or real-time processing systems.
• Pega CSSA certified 7.4 and above.
• Experienced in Pega integrations using REST/SOAP APIs, connectors, and external systems.
• Experience working with the Agile development methodology.
• Familiarity with databases, like PostgreSQL or Oracle.
• Excellent organisational skills and attention to detail.
• Hands-on experience with Pega PRPC, including production support and strong knowledge of case types, flows, activities, and decision rules.
• Skilled in change management and version control, including deployment pipelines, patching, and versioning within Pega environments.
• Experience in application support or IT helpdesk.
• Experience with Jira or Confluence.
• Experience in Agile/Scrum development practices.

For more information, please send your confidential resume with a cover letter to shelley.harrison@talentinternational.com or call on 0418 572 482 to discuss. Shortlisted will need to pass national police checks and be Australian Citizens or Permanent Residents.

Data Analyst – HR & Payroll Transformation (12-Month Contract)

Location: Brisbane
Start Date: 30/06/2025
Duration: 12 months

Rate: $930 per day inc super

We are seeking an experienced Data Analyst to support a major HR and Payroll transformation project through data migration activities. This role will be instrumental in ensuring accurate, timely, and efficient data migration from legacy systems into new platforms, specifically Oracle e-Business Suite (EBS).

🔧 Key Responsibilities:

• Lead and support data migration activities from a high level through to detailed analysis and transformation.
• Analyse and cleanse data in Oracle EBS, prepare reconciliation reports, and assist with root cause analysis for variances.
• Collaborate with project teams, technical resources, and business stakeholders to ensure accurate, complete data migration.
• Develop and execute detailed SQL scripts and test cases, and work closely with testers and SMEs.
• Extract and analyse data from Confluence, technical documents, and database systems for business insights.
• Present data issues and impacts clearly to technical and non-technical stakeholders.
• Identify potential data issues early and propose resolutions before they impact delivery.

🛠 Technical Skills:

• Strong SQL knowledge (including ETL processes, nested queries, table/view creation, etc.).
• Familiarity with traditional DBMSs (e.g., DBeaver) and cloud platforms (e.g., Databricks).
• Understanding of primary/foreign keys, joins, and database relationships.
• Knowledge of Oracle e-Business Suite, particularly Core HR and Payroll modules.
• Ability to work with varying syntax across databases and environments.
• Experience with data profiling, validation, and reconciliation processes.

To be considered please click apply now, or contract David Reynolds on 07 3221 3333.

Our client, a leading aviation company experiencing exceptional growth, is looking for a Business Analyst with a focus on HR/Payroll to join their team. This role will play a key part in enhancing and optimising payroll systems and HR processes within the organisation, working closely with both internal and external stakeholders to ensure smooth system functionality and alignment with business needs.

The successful candidate will be responsible for gathering business requirements, supporting payroll system implementations, and facilitating process improvements. You will also collaborate with various teams, including the Payroll Subject Matter Experts (SMEs) and HR, to ensure the payroll solutions meet the organisation’s strategic objectives.

Solution Design & Implementation

• Gather and document business requirements for payroll system improvements and implementations.
• Collaborate with stakeholders to ensure payroll solutions are aligned with HR strategies, processes, and operational needs.
• Lead workshops and meetings to capture business requirements and identify areas for system optimisation.
• Provide expertise in process mapping, writing procedure manuals, and documenting system configurations for payroll systems.

Technical Operations & Support

• Support testing of payroll systems to ensure they meet business and technical requirements.
• Assist in the ongoing optimisation of payroll systems, working closely with the technical team.
• Ensure the security, compliance, and integrity of payroll systems in line with company policies.

Collaboration & Stakeholder Engagement

• Act as a liaison between Payroll SMEs and other internal departments such as rostering and workforce planning.
• Work closely with HR teams to align payroll solutions with organisational HR strategies and employee management functions.
• Provide support to the SMEs and internal stakeholders to ensure the payroll system is optimised and fully operational.

Key Requirements

Experience & Skills

• Previous experience as a Business Analyst, particularly with a focus on HR and Payroll systems.
• Experience implementing payroll systems and gathering business requirements in a waterfall environment.
• Strong understanding of HR functions, such as core HR and onboarding processes, with a particular focus on payroll.
• Strong facilitation skills, including running workshops and meetings to capture business requirements.
• Experience in process mapping, writing procedure manuals, and documenting system configurations.
• Experience providing testing support for payroll systems.
• Ability to work with both internal and external stakeholders, managing relationships across teams.
• Strong stakeholder management skills, with the ability to collaborate with various internal departments such as rostering and workforce planning.

To be considered for this role please click apply now, or contact Tom Circosta or David Renyolds on 07 3221 3333.

The Role
A Federal Government Agency is seeking an experienced Financial Reporting Consultant (EL2) for an initial 12-month contract to support financial statement preparation, audit readiness, and technical accounting compliance. Reporting to the Director of Financial Reporting, you’ll provide expert advice on FRRs and AASBs, liaise with auditors, and develop internal policies and papers on complex accounting issues impacting the Agency.

Responsibilities

• Develop technical accounting position papers and internal accounting policies in line with AASBs and government guidelines.
• Liaise with the Australian National Audit Office (ANAO) on technical issues, audit queries, and strategic responses.
• Provide advice and support for audit planning, financial statement preparation, and year-end processes.
• Assist with ad-hoc accounting policy matters and support senior stakeholders on financial compliance.

About You

• CPA/CA qualified with 10+ years’ experience in senior accounting or audit roles within government or large complex organisations.
• Strong understanding of AASB, FRRs, AUASB standards, and government accounting frameworks.
• Skilled in drafting high-quality technical papers and communicating accounting advice.
• Confident engaging with auditors, finance teams, and executive-level decision-makers.

If this sounds like you, apply now or email Ahmad at ahmad.jahfar@talentinternational.com

Are you a strategic thinker and seasoned project delivery expert ready to lead complex, high-impact initiatives? This respected government body is seeking a Senior Project Manager to drive transformative programs that directly support the organisation’s broader strategic vision.

In this dynamic and influential role, you will partner with executives, senior stakeholders, and cross-functional teams to ensure the successful delivery of multiple complex projects-from inception through to completion. You’ll bring a mix of strategic insight, delivery expertise, and exceptional leadership to shape outcomes that benefit both the organisation and the wider community.

Key activities

• Deliver multiple complex projects or programs using methodologies such as Agile, Waterfall, or Hybrid.
• Provide expert strategic and operational project management advice, planning, and governance oversight.
• Monitor and ensure adherence to timelines, budgets, and quality standards across initiatives.
• Collaborate with senior leaders and external partners to drive aligned outcomes.
• Lead stakeholder engagement and communications strategies with internal and external stakeholders.
• Anticipate and resolve risks or issues with proactive, practical solutions.
• Work closely with change specialists to deliver effective communication and change strategies.
• Mentor and guide project managers and project team members, fostering high-performing, collaborative teams.

Skills and experience

• Minimum 5-10 years of senior project management experience, ideally spanning multiple sectors.
• A proven track record of delivering large-scale business transformation projects.
• PRINCE2 and/or Agile certification (both highly regarded).
• A strong understanding of project governance, scope management, budgeting, and stakeholder management.
• A collaborative leadership style and ability to guide cross-functional teams to success.
• Proficiency in Microsoft Project, Excel, PowerPoint, and Visio.
• Experience in the insurance, health, disability, or broader public/government sector is desirable.

Apply now to secure an interview or contact Dylan Tasker on 9236 7753 for a confidential discussion.

Opportunity
12-month rolling contract $800-1000 per day including super which can be based in Brisbane with remote flexible work options. Own the future-state for the User Journey of this large Federal Agency’s systems and processes. This is a leadership role at Executive Level 2 (EL2) with people management of a small team, leadership and project delivery accountability.

Role

• As operational owner of the future-state user journey, this is a critical role in representing the User Journey as a design which will input into the various projects within the Agency.
• Understand the complexity and interdependencies within the User Journey
• Work across multiple stakeholders to ensure that parallel work streams contribute to a consistent Journey design
• Ensure that the future state User Journey achieves positive experience and outcomes for users
• Refine the future state User Journey to reflect the final designs of various Reform initiatives
• Member of Business Design Working Group
• Present the future state to multiple audiences
• Lead and work with a team of Service Designers and Analysts
• Drive design workshops and Design Thinking
• Work with technology partners and the IT team to ensure tech changes match the future state

Requirements

• Background in Service Design, CX and Journey Creation, Human Centred Design (HCD)
• Leadership experience – people, project, process (team of 5-10)
• Experience owning the User Journey of a large state or federal government, Not-for-profit, aged care, disability or health providers user base
• Strong project and risk management
• Outstanding people management and stakeholder engagement
• Advocate for design thinking and individuals with barriers
• Knowledge for WCAG Accessibility and modern approach to disability
• Ability to demonstrate Australian Citizenship

Apply
Applications closing strictly COB (5:00pm AEST) today 29th May Kylie.McManus@talentinternational.com // 0408 388 680

The opportunity:
Our highly valued client is a federal government agency. They are seeking an EL1 Lead Security Engineer to lead the development of core and emerging cyber security technologies including SIEM, SOAR, Vulnerability Management, and Threat Intelligence.

• Richmond or Geelong location plus hybrid work-from-home
• 12 month initial contract + 12 month extension, rates fully negotiable
• Role only open to Australian Citizens – Federal government role

The role:
As a Lead security Engineer, your duties will include:

• Interpret business strategic direction and functional requirements and develop corresponding technologies to enhance the agency’s defensive posture
• Working collaboratively with internal project teams and stakeholders to develop and deliver key cyber technologies
• The introduction and development of orchestration and automation technologies
• Continual refinement of processes, methods, and technologies to enhance the cyber security posture of the agency
• Translate technologies into simple processes and mentor junior staff wherever required
• Provide and maintain high quality documentation – including the development of architectural designs, Standard Operating Procedures and Service Design packs
• Participate in procurement activities and provide specialist advice

Skills and experience:
To succeed in this role you will need:

• Strong security engineering experience demonstrated in large enterprise or government organisations
• SIEM engineering experience, including use case traceability and development, and custom query writing in one or more of the following platforms – Splunk Enterprise Security, Microsoft Sentinel, AWS Security Hub QRadar, Exabeam or comparable platform
• Vulnerability Management with platforms such as Microsoft Defender, Rapid 7, Tenable, Dynatrace or similar
• Threat Intelligence platform management with Microsoft, Threatstream, ThreatIQ or comparable platforms
• demonstrated automation experience in Cyber Security platforms
• Familiarity with DevSecOps monitoring
• Experience working with Threat Modelling tools, processes and procedures
• Platform integration experience using API’s and Prompt engineering

Please note that our client is a federal government organisation and can only consider Australian Citizens who hold or are eligible for a security clearance of Baseline or higher.

Apply:
Submit your resume, or for further information please contact jarrodd.edwards@talentinternational.com.

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About the Role
A strategic opportunity has opened for a Software Contract Specialist. In this role, you’ll lead software licence negotiations, support sourcing initiatives, and ensure compliance across major ICT contracts. You’ll contribute directly to WA’s critical infrastructure sector, providing commercial oversight that aligns with business goals.

Key Responsibilities

• Apply the Contract Management Framework to ensure consistency and compliance

• Deliver sustainable, commercially sound contracts and orders

• Manage RFQs under panel arrangements when required

• Monitor financial performance and ensure adherence to spend limits

• Support complex negotiations and conflict resolution

• Prepare and deliver contract performance reports with KPIs and metrics

• Contribute to sourcing strategies and best-value procurement outcomes

• Develop and implement contract management plans

About You
You have a solid background in software contracts and experience across contract management, project management, or service delivery roles. Your strong stakeholder engagement and negotiation skills are matched by your commercial acumen and understanding of ICT and current tech trends. You bring conceptual clarity and the ability to solve complex issues with confidence.

Why Join

• Key role in WA’s energy sector with strategic influence

• Permanent role with clear career progression

• Strong team culture and development opportunities

Match the selection criteria? Click the “APPLY” button now!
Alternatively, for a confidential conversation, contact Andrew Mackin Brown at 08 6212 5524 // andrew.mackinbrown@talentinternational.com OR Alice Tan at 08 6212 5598 // alice.tan@talentinternational.com