• Permanent Position | Financial Services
• Melbourne CBD Location | Hybrid Working From Home
• ServiceNow | ServiceNow GRC | ITSM & ITOM Modules

The Role: The ServiceNow Developer will be responsible for designing, building, and enhancing enterprise workflows on the ServiceNow platform to support IT, risk, and corporate services. This role focuses on scalable, secure, and upgrade-safe development within a highly governed, enterprise environment.

The Responsibilities:

• Design, develop, and configure ServiceNow solutions including workflows, scripts, business rules, and custom applications
• Enhance and support core ServiceNow modules such as ITSM, ITOM, CMDB, and GRC
• Build and maintain integrations with internal and third-party enterprise systems using APIs and MID Servers
• Ensure platform solutions align with security, governance, and audit requirements
• Collaborate with product owners, business analysts, and technical teams to deliver high-quality outcomes

Skills & Experience Required:

• A minimum of 7 years of experience as a ServiceNow Developer in an enterprise or regulated environment.
• Strong hands-on development skills including JavaScript, Glide APIs, and ServiceNow best practices.
• Experience working across modules such as ITSM, ITOM, CMDB, or GRC.
• Demonstrated experience delivering upgrade-safe and well-documented solutions.
• Strong stakeholder engagement skills with the ability to translate business requirements into technical solutions.
• Prior experience working within the Financial Services sector is highly regarded.

What’s in it for you:

• Permanent Position | Financial Services
• Melbourne CBD Location | Hybrid Working From Home
• ServiceNow | ServiceNow GRC | ITSM & ITOM Modules

Apply today and Peter Li will reach out to disclose further information.

• Initial 12 Month Contract | Potential To Extend
• Footscray Location | 2 Days Working From Home
• Utilities | Billing & Payments System

The Role: The Business Analyst will be responsible for analysing current-state issues, defining remediation requirements, supporting solution delivery, and ensuring recovery initiatives are aligned to business, customer, and regulatory outcomes.

The Responsibilities:

• Analyse current-state business processes, system defects, and customer impact issues across billing, collections, and customer service functions.
• Elicit, document, and manage functional and non-functional requirements for remediation initiatives, system fixes, and process improvements.
• Work closely with technology teams, vendors, and operational stakeholders to translate business needs into clear, actionable requirements.
• Support delivery of the Return to Service Plan by tracking requirements, dependencies, and remediation outcomes through to implementation.
• Contribute to governance, reporting, testing support, and benefits realisation activities to ensure recovery initiatives achieve intended outcomes.

Skills & Experience Required:

• A minimum of 7 years of experience as a Business Analyst supporting complex remediation, recovery, or transformation programs in government, utilities, or regulated environments.
• Strong experience analysing and documenting business processes, system issues, and customer-impacting defects (billing, ERP, CRM, or customer platforms preferred)
• Proven ability to work with cross-functional stakeholders, including IT, operations, vendors, and senior business leaders.
• Experience producing high-quality BA artefacts, including process maps, requirements documentation, impact assessments, and traceability matrices.
• Excellent communication and problem-solving skills, with the ability to operate effectively in fast-paced, high-pressure environments.

What’s in it for you:

• Initial 12 Month Contract | Potential To Extend
• Footscray Location | 2 Days Working From Home
• Utilities | Billing & Payments System

Apply today and Ronald Tran will reach out to disclose further information.

• Initial 12 Month Contract | Potential To Extend
• Footscray Location | 2 Days Working From Home
• Utilities | Billing & Payments System

The Role: The Project Manager will be responsible for end-to-end project delivery, governance, stakeholder coordination, and ensuring remediation activities meet regulatory, customer, and organisational expectations.

The Responsibilities:

• Lead end-to-end delivery of a large-scale remediation and recovery program, ensuring initiatives are delivered on time, within scope, and aligned to agreed recovery objectives.
• Establish and manage robust project governance, reporting, risks, issues, and dependencies in line with public sector standards.
• Coordinate cross-functional teams across technology, billing, customer service, finance, vendors, and external stakeholders to resolve system and process defects.
• Oversee delivery of a structured Return to Service Plan, tracking remediation milestones, customer impact resolution, and benefits realisation.
• Prepare executive-level reporting, briefings, and recommendations for senior leadership, steering committees, and regulators.

Skills & Experience Required:

• A minimum of 7 years of experience as a Project Manager delivering complex remediation, recovery, or turnaround programs within government, utilities, or highly regulated environments.
• Strong background delivering IT-enabled business transformation or system recovery initiatives (billing, ERP, CRM, or customer platforms preferred)
• Proven capability in governance, risk management, and stakeholder engagement at executive and operational levels
• Experience working with system integrators and vendors to stabilise platforms, remediate defects, and transition to business-as-usual operations
• Excellent communication, reporting, and leadership skills, with the ability to operate confidently in high-pressure, high-visibility environments

What’s in it for you:

• Initial 12 Month Contract | Potential To Extend
• Footscray Location | 2 Days Working From Home
• Utilities | Billing & Payments System

Apply today and Peter Li will reach out to disclose further information.

• UX/UI Analyst
• Full Time Permanent Role
• Adelaide Based Position with Hybrid working arrangement

Our client is looking for a UI/UX Analyst who will work closely with development teams to deliver requirements and designs to our client’s customers using design thinking practices with a focus on human centred design. The UI/UX Analyst will contribute to the launch and redesign of new and existing products that aims to deliver a consistent user experience.

Responsibilities:

• Selects appropriate techniques and tools to develop user stories and elicit user experience requirements in complex situations.
• Identifies and describes the design goals for systems, products, services and devices.
• Identifies the roles of affected stakeholder groups. Resolves potential conflicts between differing user requirements.
• Specifies measurable criteria for the required usability and accessibility of systems, products, services and devices.
• Plans and drives user experience design activities.
• Provides expert advice and guidance to support the adoption of agreed approaches. Determines the approaches to be used to design user experiences.
• Uses iterative approaches to incorporate user feedback or evaluation rapidly into designs.
• Ensures appropriate consideration and integration of visual design and branding elements into user experience design.
• Selects appropriate tools and techniques to evaluate user experiences of systems, products, services or devices.
• Validates that security, usability and accessibility requirements have been met.
• Checks operational systems, products, services or devices for changes in usability and accessibility needs.
• Interprets and presents results of evaluations, prioritises issues and reports on remedial actions. Collates input for future user research.
• Applies standard methods to support user research initiatives.
• Engages effectively with users and customer representatives to generate high-quality research.
• Documents and shares the outcomes of user research.
• Contributes to research design and analysis tasks under guidance.

Qualifications:

• Broad design experience, having worked across many sub -disciplines of design and demonstrating
• proficiency in requirements analysis
• An outstanding portfolio of work demonstrating strong UI/UX design capabilities across a diverse range of
• projects, including digital and mobile applications
• Proven understanding of software development lifecycle and business analysis practices
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse
• group which could include executives, managers, and subject matter experts
• Excellent interpersonal skills demonstrating the ability to establish positive relationships quickly
• Strong analytical skill, including a thorough understanding of how to interpret customer business needs
• and translate them into applications and operational requirements.
• Excellent problem -solving skills plus a high level of attention to detail
• Experience shaping real -to-world user experiences and delivering tangible products to market, leading
• creative projects to successful completion
• Relevant experience in an IT Application development environment
• Significant experience eliciting and documenting effective business requirements
• Involvement in projects and working across and within multiple teams
• Tertiary qualifications in Computer Science , Business Analytics or an aligning field
• Highly motivated/self-starter
• Ability to work independently and within a team

Desirable:

• A background with product prototyping and testing, future visioning, and strategy development
• Business and/or System Analyst background
• Exposure to banking/financial system software
• Experience leading ethnographic research (quantitative and qualitative) divergent exploration and
• conceptual development
• A background with product prototyping and testing, future visioning, and strategy development
• Knowledge of the banking & finance sector

Apply now or reach out for a confidential chat! You can reach Ivan Aureus via email ivan.aureus@talentinternational.com

DevOps Engineer (OpenShift Experience Required)
Adelaide-based position
Initial 6-month contract (with potential extension)

No visa sponsorship is available for this position.

🔧 About the Role

As a DevOps Engineer, you’ll design, implement, and manage the full lifecycle of application deployments to Kubernetes clusters (OpenShift preferred) across SIT, UAT, and PROD. You’ll drive best practices, enhance automation through Infrastructure as Code (IaC), and ensure the platform remains scalable, secure, and efficient.

✅ What You’ll Bring

• Strong Kubernetes (OpenShift) experience in production environments
• Proficiency with Terraform, Ansible, Helm, or similar tools
• Solid CI/CD and troubleshooting skills
• Cloud (AWS/Azure/GCP) and DevSecOps knowledge is a plus

🎯 Key Responsibilities

• Design, deploy, and maintain Kubernetes/OpenShift clusters at enterprise scale
• Manage application deployments across SIT, UAT, and PROD environments
• Automate and standardise infrastructure via Terraform, Ansible, Helm, etc.
• Implement best practices for Kubernetes security, scalability, and performance
• Develop monitoring and incident response plans using Prometheus, Grafana, ELK, and Splunk
• Train internal teams and champion a DevOps culture across the organisation

Ready to take on your next DevOps challenge? Apply today!

For more details, reach out to Shilpa Sharma at 08 8228 1501.

We are seeking an experienced Business Analyst to join a high-profile program focused on cyber security governance and compliance. This role is critical in ensuring all training manuals, procedures, and cyber security systems are compliant with ISO/IEC 27001 standards.

Working closely with cyber security, risk, and operational stakeholders, you will translate security requirements into clear, practical documentation and training artefacts that support compliance and organisational cyber maturity.

Key Responsibilities

• Review and analyse existing training manuals, policies, and procedures against ISO/IEC 27001 requirements
• Capture and document business and security requirements to support compliance initiatives
• Collaborate with cyber security and IT teams to ensure systems and controls align with ISO 27001
• Identify gaps, risks, and improvement opportunities and support remediation activities
• Ensure training materials are accurate, current, and audit-ready
• Engage stakeholders across cyber, IT, risk, and business functions

Skills & Experience

• Proven experience as a Business Analyst in cyber security, risk, or compliance environments
• Strong understanding of ISO/IEC 27001 and information security controls
• Experience reviewing and producing policies, procedures, and training documentation
• Ability to translate technical security requirements into clear business language
• Excellent stakeholder engagement and documentation skills

Contract Details

• Contract Duration: 12 months
• Daily Rate: $900 – $975 per day inc super
• Start Date: ASAP
• Location: Brisbane WFH flexibility

Benefits

• Work on a high-profile cyber security program
• Opportunity to upskill in ISO/IEC 27001 compliance and information security
• Exposure to cross-functional stakeholders and enterprise systems
• WFH Flexible office located 5-minute walk from Southbank train station.

This is an excellent opportunity to contribute to a meaningful cyber security uplift while working on a long-term contract if interested Apply now or email ray.stewart@talentinternational.com