• Hourly rate contract through until 30th June 2026
• Nerang based, live and work on the Gold Coast!
• Contractor benefits through Talent, join the family today

About the Department:

Talent International are partnering with a State Government Department dedicated to overseeing infrastructure, services, and policies to ensure safe, efficient, and sustainable mobility. It manages road networks, public transport systems, and maritime operations, facilitating the movement of people and goods.

About the role:

In the role of Communications Advisor you will provide strategic community and stakeholder management services to technical and professional staff for community engagement, media relations, issues management, public affairs and stakeholder relationship management.

• Provide advice in the areas of communications strategies for difficult stakeholders and critical conversations in relation to the project.
• Prepare communications materials, including all project collateral, researching and writing media releases, ministerial briefings, newsletters, flyers, display materials, speech notes and others for the project.
• Develop strategies for stakeholder management and consult with a wide range of interest groups.
• Coordinate community and stakeholder engagement activities for road infrastructure projects in the region, including providing project managers with ongoing strategic communications advice, and developing and
• Develop, plan and manage key communication activities such as road commissioning, launches, media opportunities and other events as required.
• Develop and implement communication strategies, activities, procedures and policies which assist the project to achieve its strategic objectives.

What you’ll need to succeed:

• Experience working in a similar communications role within State Government or Infrastructure environments, highly desirable.
• A degree in communications, public relations or marketing or equivalent years work experience would be highly desirable.
• Previous experience in dealing with difficult stakeholders and critical conversations.
• Experience in major infrastructure project environments and social media competency, will also be highly regarded.
• IAP2 or equivalent training in community engagement and public participation.
• Knowledge of the infrastructure planning life cycle.

How to apply:

If this sounds like you express your interest and suitability via the ‘Apply Now’ function.

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Steph Smithers (07) 3031 4500 or steph.smithers@talentinternational.com // Emma Hansen (07) 3031 4517 or emma.hansen@talentinternational.com today.

We look forward to hearing from you ✨

A growing FinTech provider is seeking a Senior Desktop Support Engineer with solid Windows Server to join their team on a permanent basis.

Joining a small, close-knit IT Infrastructure Engineering team, you will be responsible for providing desktop support for around 200 users spread across a number of offices. This will include walk-ups, phone calls and tickets visa their ITSM tool. Their technology stack includes Microsoft Windows, MacOS, Microsoft 365, Active Directory and InTune and you will also be responsible for supporting, configuring and patching Windows Server.

Your day to day responsibilities will include:

• Providing onsite/remote support across desktops, laptops, mobile devices and VC systems
• Acting as the primary escalation point for advanced incidents
• Managing onboarding/offboarding and provisioning of hardware, access and security
• Administering Microsoft 365, AD, Exchange and Group Policy
• Supporting Windows and MacOS environments including Jamf
• Managing endpoint compliance and security via Intune
• Delivering IT projects (upgrades, refreshes, migrations)
• Working with vendors and mentoring junior engineers
• Assisting with system administration, patching and monitoring

To be successful in this role you will need:

• Relevant tertiary qualifications and/or industry certifications
• Proven experience working in an IT Support / Desktop Support experience
• Strong experience supporting with Windows, MacOS (Jamf), M365, AD and Intune
• Solid experience supporting, configuring and patching Windows Server
• Advanced troubleshooting and problem solving skills
• Superior communication, customer service and stakeholder skills

To be considered for this exciting opportunity, please apply today!

• 12-month contract, possible 12-month extension on offer
• Nerang based, live and work on the Gold Coast!
• Contractor benefits through Talent, join the family today

About the Department:

Talent International are partnering with a State Government Department dedicated to overseeing infrastructure, services, and policies to ensure safe, efficient, and sustainable mobility. It manages road networks, public transport systems, and maritime operations, facilitating the movement of people and goods.

About the role:

This role will provide high level administration and secretarial support under the Natural Disaster Program branch within the Program Delivery & Operations division accountable for the road operations lifecycle. Some of your responsibilities will include:

• Provide high level administrative support to project managers and team members, including coordinating team meetings, taking and distributing minutes, preparing documents and reports, establishing and maintaining spreadsheets and registers and providing timely information, updates and presentations as required.
• Project support for financial approval documentation, contract administration systems and procurement related activities.
• Ensure infrastructure project documentation is accurately compiled, tracked and recorded, and follows up to ensure timely delivery and approvals within set timeframes.
• Provide administrative support to various Project Managers to ensure tasks are completed within specified deadlines.

What you’ll need to succeed:

• Experience working in a similar Business Support, Project Support, Administration Support role within State Government environments, highly desirable.
• Exceptional time management and workload prioritisation skills ensuring key administrative deadlines are being met.
• The successful candidate will be required to undergo employment screening (for example a criminal history check) as part of the selection process.
• High level of competency in Microsoft 365 including Word, Excel and PowerPoint.
• A basic knowledge and understanding of procurement, with experience in procurement / finance in an infrastructure environment being desirable.
• Ability to maintain effective communication and relationships between key internal and external stakeholders and contacts.

How to apply:

If this sounds like you express your interest and suitability via the ‘Apply Now’ function.

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Steph Smithers (07) 3031 4500 or steph.smithers@talentinternational.com // Emma Hansen (07) 3031 4517 or emma.hansen@talentinternational.com today.

We look forward to hearing from you ✨

Pre-Sales Accountant

Sydney | Hybrid; 3 days onsite

If you’re an accountant who secretly lights up when you get to explain something, solve something, or help someone finally “get it”… then this opportunity might feel like stepping into the role you didn’t know you were built for.

One of our clients, a respected business software company, is looking for an enthusiastic accountant who’s ready to move away from traditional practice work and into a customer-facing pre-sales role; think tech-enabled problem solving, career growth galore, and a team that genuinely invests in your development.

Why this is a rare gem

• Full, structured training; no “sink or swim” here; you’ll be taught exactly how to run effective discovery, demos and solution conversations

• Supportive environment; no wild, unreachable targets; the sales team holds the number, you simply enable their success

• Huge progression; with strong induction, shadowing, AI tools, demo software and pre-sales training (Asana), you’ll grow rapidly; most people are confidently demoing by month three

• A manager who loves training; they have built a clear process, and will nvest the time to shape you into a standout pre-sales consultant

• Clear path out of traditional practice; perfect for someone doing tax returns and advisory who wants to finally shift into a more commercial, customer-facing role

What you’ll be doing

• Work closely with small to mid-sized accounting clients (10-100 users) to understand their challenges and show how the software solves them

• Run discovery conversations, demos and solution walk-throughs; no coding, no deep technical work

• Collaborate with sales, support the accounting portfolio and partner with another pre-sales consultant already in the team

• Teach customers how the tools fit into their workflow; yes, you’ll become “the person who finally makes software make sense”

• Occasionally travel interstate (about once a month) for training or client visits

Who this suits

• A CA, CPA or tax-qualified accounting professional with a background in practice (not AP/AR, not audit); someone who’s been doing tax returns or advisory and is ready to diversify

• A curious, energetic person who enjoys learning new tools and wants a career path with serious upward mobility

• Someone who communicates confidently with stakeholders, including C-Suite; if you enjoy explaining concepts, you’ll thrive

• A self-starter; you enjoy being coached but don’t need hand-holding

• Personable, enthusiastic, resilient and genuinely excited by helping customers

• Bonus points if you can drive; some client site visits will be required

Culture & Support

You’ll join a collaborative team; no ego, no pressure-cooker sales environment. Targets on the pre-sales side are achievable; your purpose is to support, guide and demonstrate value; not cold-call your way into stress. Expect video resources, conversation intelligence tools, shadowing opportunities and a manager with eight direct reports who knows exactly how to bring out your best.

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If you’re ready to swap long compliance seasons for a customer-focused role with training, variety and progression, this is your chance to build a new career chapter without losing your accounting edge.

HCD + Government Digital Policy-Driven Program Design & Alignment | Service Blueprinting | Journey Mapping

• Location: ACT Based (Hybrid)
• Security Clearance: Baseline Cleared (Mandatory)
• Contract Length: 6-Months Contract + 2 × 12-Months Extensions (Based on the Department’s discretion)

About the position:

Our Federal department client is a currently initiating a large federal program which would involve bringing on a seasoned ‘Lead Service Designer’ to drive human-centred design (HCD) outcomes across their major initiatives. This role sits within a high-impact transformation environment and focuses on aligning complex service ecosystems with mandated government policy requirements helping them to modernise their current technology landscape.

Our ideal candidate will work at the intersection of service design, digital policy alignment, and multi-agency program delivery contributing to several priority initiatives.

This position requires strong stakeholder influence, structured design capability, and the ability to translate research insights into actionable service blueprints across a complex regulatory and service landscape.

Key responsibilities of the position:

• Develop service blueprints and service maps for assigned program streams.

• Produce user journey maps, design artefacts, and communication tools to support decision-making.

• Support product owners in the development of EPICs and upstream refinement activities.

• Work closely with multidisciplinary delivery teams to guide feature refinement and detailed design.

• Translate research insights, policy constraints, technical considerations, and business objectives into structured design outputs.

• Build strong, collaborative relationships with delivery teams and senior business stakeholders.

• Influence stakeholders to understand constraints, support design recommendations, and align to policy requirements.

• Apply demonstrated experience in service design concepts, frameworks, and implementation methods.

What we are looking for:

• Proven experience as a Service Designer within large, complex program environments.

• Strong capability in producing service blueprints, journey maps, user flows, and HCD artefacts.

• Experience working with multidisciplinary delivery teams in Agile-lean environments.

• Demonstrated ability to influence senior stakeholders in policy-driven or regulatory programs.

• Ability to interpret research insights and convert them into structured service design outputs.

Desirable skills & experience:

• Sound understanding and background in large Commonwealth human services programs.

• Familiarity with high-level policy alignment, digital strategy, and service transformation in government contexts.

Why join our client?

• Work alongside senior strategists, product owners, and multidisciplinary delivery teams.

• Impactful, user-centred design work shaping programs used by millions of Australians.

To showcase your interest for the position, click on ‘APPLY’ on our website or for any further information, please contact Sanat Anmadwar on Sanat.Anmadwar@talentinternational.com. We look forward to seeing how your expertise can help us achieve excellence!

The Role: Software Support Engineer

Our client is seeking a Software Support Engineer with 5+ years’ experience across IT, system engineering, and software to join their Platform Engineering team. This role provides engineering support, troubleshooting, and maintenance for mission-critical video solutions, with a focus on ANPR/LPR and Video Management Systems (VMS).

The ideal candidate is a versatile engineer, skilled in diagnosing network, software, and video system issues, and able to enhance or integrate software components when required. A strong IT and networking foundation, understanding of video technologies/analytics, and the ability to automate or extend solutions is essential.

You’ll work across both cloud and on-prem environments, supporting end-to-end video systems and integrating them into broader mission critical platforms. Experience with .NET C#, REST APIs, and modern web technologies (e.g., Angular, Blazor) is highly valued for backend, frontend, or proof-of-concept development.

Responsibilities:

• Provide technical support and troubleshooting across fixed/mobile video solutions, software, and mission-critical systems.
• Deliver remote and on-site support as required.
• Build and maintain backend services using .NET C#, REST APIs, SignalR, WebSockets, and microservices.
• Develop and enhance frontend applications using Angular and Blazor.
• Troubleshoot network, video streaming, database, and software integration issues across Windows and Linux.
• Perform installations, configurations, upgrades, and patching.
• Use SQL (SQL Server, PostgreSQL) for analysis, troubleshooting, and reporting.
• Apply scripting and automation to improve efficiency and streamline operations.
• Work with engineering and operations teams on root-cause analysis and long-term solutions.
• Produce and maintain clear technical documentation.

Selection Criteria

• Bachelor’s degree in Software Engineering, Computer Science, or related field.
• 5+ years’ experience in IT/System Engineering across infrastructure, servers, networking, and system integration.
• Strong knowledge of video technologies (IP cameras, VMS, encoding/decoding, RTSP/RTP/ONVIF).
• Experience with Windows Server, Linux, virtualisation, and networking.
• Cloud experience with Azure.
• Solid .NET C# development skills.
• Backend experience with REST APIs, WebSocket, SignalR, microservices/SOA.
• Frontend experience with Angular, Blazor, or modern web frameworks.
• Proficient with SQL Server and PostgreSQL.
• Strong customer-facing technical communication skills.
• Willingness to travel as required.
• Australian Citizen eligible for Baseline/NV1 clearance (mandatory).

About You:

• Strong analytical, problem-solving and organisational skills, with a proactive, reliable and quality-focused approach.
• Excellent communication and customer engagement skills, confident working with end users, stakeholders and subcontractors.
• Collaborative, adaptable and self-motivated team player with the ability to learn quickly and take ownership in fast-paced environments.

Apply:

Click apply or for further information, contact Reece.Prideaux@TalentInternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

The Role

As the site-based Project Engineer, you will oversee day-to-day field engineering, contractor coordination, QA/QC and schedule control for civil and mechanical work fronts including:

• Earthworks, drainage, access roads and laydowns
• Foundations, hardstands and substation civils
• Trackers, piling, torque tubes and mechanical structures
• Interface management with electrical and substation works

You will provide clear direction in the field, maintain high standards of safety and quality, and ensure works are delivered on schedule to support commissioning milestones.

Key Responsibilities

• Champion a strong safety culture through pre-starts, inspections and field engagement
• Ensure compliance with permits, environmental approvals and heritage/land access conditions
• Manage ITPs, test plans, hold/witness points, RFIs, NCRs and MDR documentation
• Coordinate survey control, set-out, as-builts/WAE and drawing conformance
• Run 3-6 week look-aheads and short-interval control linked to critical path
• Track production metrics (piles/day, tracker assemblies/day, concrete m³/day, etc.)
• Support contract administration including variations, quantities and progress claims
• Lead contractor and vendor coordination across multiple work fronts
• Drive readiness for commissioning through QA close-out and turnover packages
• Prepare weekly reports covering HSE, progress, risks and schedule pressures

About You

To succeed, you will bring:

• Bachelor’s degree in Civil or Mechanical Engineering
• 5+ years’ site-based engineering experience (civil/mining/energy)
• Strong delivery experience in earthworks, drainage, roads and foundations
• Practical understanding of QA/QC and Australian Standards
• Proven ability to run look-aheads, short-interval control and production tracking
• Experience coordinating contractors and managing complex interfaces
• Strong communication and field leadership skills
• Ability to thrive in Pilbara FIFO conditions (2:1 roster)

Desirable

• Utility-scale solar experience (trackers, piles, modules, inverter pads)
• Familiarity with 1P trackers, piling QA and module handling
• P6/MS Project and Power BI/Excel reporting capability
• Experience working on Tier 1 miner sites

What’s on Offer

• Major renewable energy project – 440 MW utility-scale solar farm
• FIFO 2:1 roster with continuity rotation
• Mobilisation period in Perth before site deployment
• Camp accommodation, meals and site transport provided
• Competitive contract rate
• Long-term pipeline of future work for high performers

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Full time position – 40 hours per week

Victoria location

$40-$60 per hour + super (experience dependent)
Full-time | Industrial & Commercial HVAC | Applied/Chiller Systems

Are you an experienced Chiller Technician looking to join a highly specialised, supportive, and growing national service team? Our client, a market leader, is expanding their Victorian division and seeking a skilled professional with strong technical ability and genuine pride in their work.

This is an opportunity to join a niche, high-performing Applied HVAC team that services large-scale industrial and commercial chillers across Victoria and Tasmania. You’ll work with a down-to-earth leadership team who understand the job from the ground up and give technicians autonomy, flexibility, and ongoing development opportunities.

About the Role

As a Service Technician – Applied (Chillers), you’ll be responsible for routine maintenance, commissioning, diagnostics, breakdown service, and technical repairs on industrial/commercial chiller systems. You’ll work across a wide range of sites, including hospitals, airports, data centres, manufacturing facilities and other large commercial environments.

This role suits a technician who can work independently, communicate clearly with customers, and take ownership of service quality and safety.

Key Responsibilities

• Conduct routine maintenance, commissioning, testing, and repairs on large commercial/industrial chillers
• Diagnose faults, analyse performance issues, and implement effective solutions
• Perform site surveys, replacements, modifications, and preventative maintenance
• Prepare for onsite work by assessing layouts, identifying risks, and organising tools/materials
• Complete service reports, timesheets, and paperwork to a high standard
• Liaise with Service Coordinators and customers to manage daily schedules and provide technical support
• Explain service charges and work performed to customers in a clear, professional manner
• Supervise apprentices where required
• Maintain technical currency and uphold all safety, WHS, and quality requirements

What You’ll Bring

Must-Have

• Air-conditioning & Refrigeration Trade qualification
• Minimum 4-5 years’ experience working specifically on chillers
• Strong troubleshooting ability and experience working independently
• Valid driver’s licence
• Excellent communication, documentation, and customer service skills
• Ability to plan your workload and set priorities effectively

Highly Regarded

• OEM background
• Experience in both chillers and controls
• Experience working on large-tonnage industrial equipment
• Exposure to complex commercial/industrial sites (hospitals, data centres, etc.)

Why Join?

• Join a small, specialised national team with strong growth and increasing demand
• Supportive leadership with genuine care for team culture-no tolerance for toxicity
• Clear career pathways: Technician → Senior Technician → Field Supervisor → Service Manager (and beyond)
• Large, well-performing organisation with stability, investment, and new divisions being built (including Controls)
• Autonomy over your schedule – go direct to site, manage your day, and use digital reporting tools
• Majority of work within 100km of Melbourne
• Mix of maintenance, service, commissioning, warranty work, and quoted works
• Paid overtime, after-hours allowance, and double-time callouts (minimum 4 hours)
• Not an excessive overtime environment – mostly standard business hours
• Strong support from Service Coordinators and senior technical leaders

Salary & Conditions

• $40-$60 per hour + super (rate dependent on chiller experience)
• 38-hour week + 2 hours paid weekly overtime
• Additional overtime, weekend work, and after-hours roster paid accordingly
• Full-time permanent role
• Visa holders with full Australian work rights considered (no sponsorship)

Apply Now

If you’re a skilled Chiller Technician looking for stability, growth, and a genuinely supportive team culture, we’d love to hear from you.
Apply with your CV or contact us for a confidential conversation.

Talent International is currently recruiting a Project Support Officer to work for the NSW Government, based in Coniston. The position is a 3-month contract role with the possibility of extension. The role pays $50.88/ hour + Super.

Hours of Work: 7 hours p/d, 35 hours p/w

Description:

Provides high-quality executive, project and administrative support to enable the efficient and effective operation of the Business Unit.

Key Responsibilities

• Deliver executive and secretarial support including calendar management, coordinating meetings, travel bookings, conferences, and seminars.
• Review and track incoming correspondence (e.g., Briefing Notes, Ombudsman enquiries), ensuring appropriate action and escalation when required.
• Support financial administration activities, assist with report compilation, and prepare documentation as needed.
• Provide general administrative support by preparing letters, registers, reports, spreadsheets, and other correspondence.
• Assist with business systems testing, data acquisition and analysis, and present data graphically for stakeholder reports.
• Monitor administrative and project service performance, identify process improvements, make recommendations, and coordinate approved changes to enhance efficiency.

About You

You will be organised, professional, and able to work with discretion and initiative. Strong communication skills, attention to detail, and experience supporting senior leaders or project teams will be highly regarded.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

• Opportunity to be based out of Townsville OR Cairns
• Work from home one day per week
• Enjoy autonomous working conditions

Your new company:

This organisation is a leading transport and logistics provider operating across Australia and New Zealand, delivering end-to-end freight, transport, and supply chain solutions for businesses of all sizes. With a strong focus on safety, innovation, and operational excellence, they manage complex national networks spanning road, rail, air, and sea. Their people are at the heart of their success, and they are committed to building a culture of accountability, collaboration, and continuous improvement-ensuring reliable service for customers and a supportive, growth-focused environment for employees.

Your new role:

Reporting to the Head of Health, Safety, and Environment Operations this role will be responsible for driving the proactive implementation and continual improvement to building a strong and positive health, safety, and well being culture and to ensure compliance with all Health and Safety legislation.

Your main duties and responsibilities may include:

• Provide expert Health and Safety advice to operational leaders to embed a positive safety and well being culture.
• Lead and support the implementation of safety and well being initiatives in line with the HSE strategic plan.
• Drive organisational capability through coaching, mentoring, and engagement across all levels.
• Lead or support investigations of incidents, including Significant Safety Incidents (SSIs), environmental events, ensuring root causes and contributing factors are identified and addressed.
• Ensure accurate safety data entry and reporting, including incident classification and closure within target time frames.
• Review and maintain HSE documentation ensuring accessibility and compliance.

What you’ll need to succeed:

• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.

• Demonstrated experience in a HSE role in similar a high-risk industry.
• ICAM Investigation Training (or equivalent investigation methodology).
• Experience in relationship management of both internal clients and external stakeholders.
• Excellent working knowledge and awareness of Work Health and Safety Legislation.
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent.
• Ability to challenge, influence, change and improve current systems, procedures, and processes (where required).
• Ability to undertake audits, inspections, risk assessments and develop safe work instructions.
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

How to Apply:

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Emma Hansen (07) 3031 4517 // emma.hansen@talentinternational.com OR Steph Smithers today (07) 3031 4500 // steph.smithers@talentinternational.com

• Opportunity to be based out of Townsville OR Cairns
• Work from home one day per week
• Enjoy autonomous working conditions

Your new company:

This organisation is a leading transport and logistics provider operating across Australia and New Zealand, delivering end-to-end freight, transport, and supply chain solutions for businesses of all sizes. With a strong focus on safety, innovation, and operational excellence, they manage complex national networks spanning road, rail, air, and sea. Their people are at the heart of their success, and they are committed to building a culture of accountability, collaboration, and continuous improvement-ensuring reliable service for customers and a supportive, growth-focused environment for employees.

Your new role:

Reporting to the Head of Health, Safety, and Environment Operations this role will be responsible for driving the proactive implementation and continual improvement to building a strong and positive health, safety, and well being culture and to ensure compliance with all Health and Safety legislation.

Your main duties and responsibilities may include:

• Provide expert Health and Safety advice to operational leaders to embed a positive safety and well being culture.
• Lead and support the implementation of safety and well being initiatives in line with the HSE strategic plan.
• Drive organisational capability through coaching, mentoring, and engagement across all levels.
• Lead or support investigations of incidents, including Significant Safety Incidents (SSIs), environmental events, ensuring root causes and contributing factors are identified and addressed.
• Ensure accurate safety data entry and reporting, including incident classification and closure within target time frames.
• Review and maintain HSE documentation ensuring accessibility and compliance.

What you’ll need to succeed:

• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• Demonstrated experience in a HSE role in similar a high-risk industry.
• ICAM Investigation Training (or equivalent investigation methodology).
• Experience in relationship management of both internal clients and external stakeholders.
• Excellent working knowledge and awareness of Work Health and Safety Legislation.
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent.
• Ability to challenge, influence, change and improve current systems, procedures, and processes (where required).
• Ability to undertake audits, inspections, risk assessments and develop safe work instructions.
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

How to Apply:

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Emma Hansen (07) 3031 4517 // emma.hansen@talentinternational.com OR Steph Smithers today (07) 3031 4500 // steph.smithers@talentinternational.com

Team Leader – Debt Management| Location: Canberra | Contract Duration: 6 months

About the Client
Our client is providing strategic advice and support to the state government. As a vital agency, they are committed to delivering impactful outcomes for the community through effective financial management, policy development, and service delivery.

About the Role
As a Team Leader in the Debt Management section, you will lead and inspire a team dedicated to managing and recovering tax debts owed to the Territory. Your focus will be on implementing effective recovery strategies and enhancing compliance through education. With a commitment to maintaining the integrity of the taxation system, you will also manage accounts, optimise recovery approaches, and ensure transparent communication with taxpayers.

Key Responsibilities

• Lead, coach, and develop a team of debt management and account administration officers.
• Oversee daily workflows and distribute tasks for effective service delivery.
• Manage escalations and complex matters with professionalism.
• Review and authorize complex recovery actions in compliance with legislation.
• Monitor and report on debt recovery performance, identifying improvement opportunities.
• Contribute to debt recovery strategy development and implementation.
• Ensure the accuracy and integrity of taxpayer accounts and manage adjustments.
• Provide expert advice on tax legislation and procedural guidance, focusing on customer service.

Skills and Experience

• Proven experience in debt management, finance, or a related field.
• Strong leadership skills with the ability to coach and develop team members.
• Excellent analytical skills and proficiency in data management.
• Exceptional customer service orientation.
• Ability to navigate complex regulatory environments with sound judgment.

Qualifications

• Relevant degree in finance, business administration, or a related field preferred.
• Professional accreditation in debt recovery or management is advantageous.

Eligibility/Other Requirements

• Work Rights: A full Australian Work Right is required.
• Pre-employment Checks: Police check, references, and other security clearances as required.

Submit your application to Connie at Talent International by clicking the “APPLY NOW” with:

• A current CV
• A one-page statement of capability
• Your work rights status
• Two referees’ contact details

Don’t miss this opportunity-apply today!

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career