• 8 Month Contract
• Brisbane Base
• $125 P/H

You will be responsible for:

• Leading the collection, analysis and interpretation of customer data and feedback across multiple service channels.
• Conducting customer and user research using techniques such as contextual inquiry, sentiment analysis, usability testing, A/B and multivariate testing, and surveys.
• Performing customer and driver analysis to identify trends, behaviours, pain points and opportunities for service improvement.
• Developing high-quality customer experience reports, dashboards and actionable insights.
• Translating complex research and analytics into clear recommendations for business and product stakeholders.
• Building strong relationships across multidisciplinary teams and embedding customer insights into decision-making.
• Facilitating workshops and presentations and using strong storytelling techniques to communicate research findings.
• Contributing to the development and maintenance of customer research and insights repositories.

About You

You will be an experienced customer insights, research or analytics professional who is comfortable combining quantitative and qualitative data to understand customer behaviour and improve services.

You will bring:

• Strong experience collecting, analysing and interpreting customer data and feedback.
• Experience working with customer information across voice, chat, digital and/or face-to-face channels.
• Demonstrated experience in customer insights, customer experience, market research, user research or a related discipline.
• Strong analytical capability with the ability to identify trends, drivers and meaningful insights from complex datasets.
• Experience producing dashboards, reports and executive-level insights.
• Strong stakeholder engagement and relationship management skills.
• Excellent written and verbal communication, including workshop facilitation and presentations.
• The ability to operate effectively in a fast-paced, high-profile environment with changing priorities.
• Strong collaboration skills and the ability to deliver outcomes within agreed timeframes.

If this is something you’d like to be considered for click APPLY NOW or contact David at david.reynolds@talentinternational.com

Our client is seeking an experienced Senior Infrastructure Project Manager to lead a portfolio of technology upgrades and application initiatives within a complex enterprise environment.
The role will span infrastructure, enterprise applications, system upgrades and integrations, working across technical teams, vendors and business stakeholders. Previous exposure to Autodesk, Bentley or other engineering systems is highly regarded but not essential.

Key Requirements

• Strong experience as an Infrastructure or Technical Project Manager
• Experience delivering infrastructure upgrades, application upgrades and technology implementations
• Good understanding of infrastructure environments including servers/VMs, networks, firewalls and integrations
• Strong project governance, financial, risk and dependency management
• Experience managing vendors and multidisciplinary technical teams
• Engineering, utilities, infrastructure, aviation, mining or manufacturing experience highly regarded
• Exposure to Autodesk, Bentley, CAD/BIM or engineering applications advantageous

Highly Regarded

• Exposure to Autodesk, AutoCAD, Revit, Autodesk Construction Cloud, Civil 3D, Vault or Bentley
• Understanding of engineering and design technology environments
• Experience with BIM, CAD, document management or common data environments

If you would like to know more please contact Sean Mantri on 0420 425 141 / sean.mantri@talentinternational.com or hit Apply Now!

One of our clients is seeking experienced Organisational Change Management Consultants for a Defence client with minimum NV1 Defence clearance

Location: Adelaide
Employment: Contract, Part Time (1-2 days a week spead over 9 months)
Security Clearance: Minimum active NV1 clearance is essential

Role#1 Senior OCM Lead
Responsible for overall OCM delivery, senior stakeholder engagement, readiness, adoption, change risks, governance and transition. We need someone senior enough to operate confidently in Defence, but still very hands on.

Role#2 Change, Communications and Adoption Consultant
Responsible for the execution layer, including communications, stakeholder engagement, workshops, readiness tracking, training and awareness, adoption support and maintenance of OCM artefacts.

Essential requirements

• Active NV1 security clearance
• Significant experience delivering organisational change within complex technology or digital transformation programs
• Demonstrated experience leading change through implementation and transition, rather than solely developing strategy
• Strong stakeholder management capability across senior executives, business stakeholders and technical delivery teams
• Experience conducting change impact and organisational readiness assessments
• Demonstrated ability to develop and execute stakeholder engagement strategies
• Strong workshop facilitation and consultation capability
• Experience managing change related risks, issues and dependencies
• Ability to work independently within complex governance environment

Highly desirable

• Previous Defence experience
• Commonwealth Government experience
• ICT infrastructure transformation experience
• Prosci, ADKAR or equivalent change management certification
• Experience supporting major technology deployments into operational environments

If interested APPLY NOW, or call Aparna on 08 8228 1560 for a quick chat.

We are looking for two Senior Functional Consultants / Business Analysts to join a large-scale Microsoft Dynamics 365 transformation program (1 perm & 1 day contract role)

These roles will sit between the business and technology teams, helping shape how Dynamics 365 is designed and implemented across the organisation. You’ll work closely with business SMEs, Product Owners, Architects, Developers and Test teams to understand business needs, improve processes and translate requirements into workable D365 solutions.

This would suit someone who combines strong Business Analysis skills with hands-on Dynamics 365 functional knowledge, rather than a purely technical developer or generalist BA.

Responsibilities

• Work across a major Dynamics 365 CRM implementation, from early discovery through to go-live.
• Understand business challenges and translate them into clear functional requirements and solution designs.
• Run workshops with business and technology stakeholders to understand processes, pain points and future requirements.
• Analyse existing processes and design improved future-state workflows.
• Define how business requirements should be delivered through Dynamics 365 configuration and functionality.
• Work with D365 capabilities including entities/tables, forms, views, workflows, automation, security and data structures.
• Partner with technical teams on system integrations, APIs and interfaces with other enterprise platforms.
• Support data migration, including mapping, cleansing, reconciliation and validation.
• Develop user stories, functional specifications, process maps, acceptance criteria and supporting documentation.
• Work closely with delivery and testing teams through SIT and UAT, including defect investigation and resolution.
• Assess impacts across processes, systems, data and users as new functionality is introduced.
• Support implementation, go-live readiness and transition into BAU.

Requirements

• 8-10 years’ experience across Business Analysis and/or Functional Consulting.
• Strong recent experience delivering Microsoft Dynamics 365 CRM implementations.
• Good functional knowledge of D365 configuration and how the platform can be used to solve business requirements.
• Experience with Power Platform, particularly Power Apps and Power Automate.
• Strong understanding of data migration and system integration within enterprise implementations.
• Ability to work effectively with both business stakeholders and technical delivery teams.
• Experience producing detailed functional requirements and documentation that development teams can work from.
• Comfortable working across complex transformation programs with multiple stakeholders and dependencies.
• Experience supporting testing, implementation and production transition.
• Power BI and Azure integration exposure would be advantageous.

If you have skills mentioned above, please click “APPLY”. Alternatively, please email me at alex.nguyen@talentinternational.com for a confidential chat.

We are currently looking for a Data/AI Architect for a state government department based in Brisbane CBD. This role will be responsible for defining, governing and assuring the architecture of the Intelligence Technology data and analytics platform built on Microsoft Azure Data Services, Databricks and Power BI reporting technologies. The role ensures solutions are aligned with enterprise architecture, security, information management and operational requirements while supporting successful program delivery. This role is responsible for technical leadership to relevant product development, delivery, and support team members.

Contract details:

• -Brisbane CBD location (2 days WFH pw)
• Contract until 26/02/2027 (with planned extension up until end of Feb 2028)
• Up to $158.23 per hour inc super OR $1,256.86 per day inc super (based on 8 hours)

Responsibilities:

• Lead the architecture and design of the Intelligence Technology data and analytics platform, ensuring alignment with enterprise architecture principles and business outcomes.
• Own the target-state data architecture, including data acquisition, ingestion, transformation, storage, governance, intelligence, reporting, analytics and AI capabilities.
• Design and govern modern data platform architectures, including Data Lakehouse, Medallion Architecture, Data Mesh principles, operational data stores, and analytical data assets.
• Lead AI and advanced analytics architecture activities, identifying opportunities to leverage machine learning, generative AI, predictive analytics, and intelligent automation.
• Develop data models, architecture standards, governance frameworks, and technical patterns supporting enterprise-wide intelligence capabilities.
• Provide architecture leadership for Azure data services, including storage, processing, analytics, governance, monitoring, and security capabilities.

Requirements:

• 10+ years’ experience in Data/Information Architecture or Enterprise Architecture
• Demonstrated experience delivering enterprise-scale cloud, analytics, intelligence, digital transformation, or business application solutions.
• Ideally strong technical background across Microsoft Azure, ADF, Fabric, Power BI, Azure Data Lakes, Purview, Data Services and other Microsoft technologies.

Please apply now for immediate consideration or contact Mats Rorvik on 0450 478 735 or Mats.rorvik@talentinternational.com with an updated CV.

Lead the transition of a complex enterprise Check Point environment

This is an outstanding contract opportunity for a senior Check Point Security Specialist to take technical ownership of a business-critical enterprise firewall environment.

You will lead discovery and due diligence, assess the existing security posture, transfer knowledge to internal teams and help define the future-state firewall solution. The position combines deep hands-on engineering with technical leadership, stakeholder engagement and migration planning.

What’s on offer

• $165 per hour inclusive of super
• Initial six-month contract
• Brisbane CBD location
• Senior, hands-on technical position
• Complex enterprise security environment
• High-impact discovery and migration program
• Opportunity to influence the future-state security solution

Your responsibilities

• Lead technical discovery across the existing Check Point firewall environment
• Document the architecture, configurations, connectivity, licensing and operational processes
• Assess the environment’s security posture, supportability and ongoing management requirements
• Identify technical risks, dependencies and service gaps
• Coordinate knowledge transfer from the incumbent service provider
• Provide advanced technical support and troubleshooting for Check Point firewalls
• Develop practical options and recommendations for a secure, scalable and cost-effective future-state solution
• Support the planning and migration of existing firewalls to the selected platform
• Produce clear technical documentation, findings and recommendations
• Build trusted relationships with technical teams, service providers and senior stakeholders
• Participate in an on-call support arrangement when required

What you’ll bring

• Extensive hands-on experience implementing, managing, migrating and supporting enterprise Check Point firewall environments
• Deep knowledge of Check Point architecture, software, licensing and network connectivity
• Strong experience with Gaia, SmartConsole, Security Management Server, ClusterXL, VSX, Multi-Domain Security Management or Maestro
• Demonstrated experience leading firewall discovery, transition or migration activities
• Advanced diagnostic, troubleshooting and problem-solving skills
• The ability to assess complex environments and translate findings into clear recommendations
• Strong technical documentation and stakeholder communication skills
• Experience working in large-scale enterprise or managed-services environments
• The ability to manage competing priorities and operate effectively in a fast-paced setting

Certifications

Check Point Certified Security Expert (CCSE) certification is highly regarded.

Candidates with CCSA, CCSM or an equivalent advanced network-security certification will also be considered where they can demonstrate substantial hands-on Check Point expertise.

Contract details

• Contract: Initial six months possibility for extension
• Rate: $165 per hour inclusive of super
• Location: Brisbane CBD
• Engagement: Full-time contract
• Other requirements: Participation in rostered on-call support may be required

If you are a senior Check Point specialist with the technical depth to assess, stabilise and transition a complex firewall environment, we would like to hear from you.

Apply now or reach out to ray.stewart@talentinternational.com

The Role

As an IT Support Specialist, you will support a broad Microsoft-based environment while working across desktops, laptops, mobile devices, printers, meeting-room technology and associated infrastructure. You’ll own issues through to resolution where possible and engage specialist technology teams when escalation is required.

This is a highly visible, customer-facing position where you will troubleshoot issues, manage service requests and ensure employees have reliable access to the technology they need.

Key Responsibilities

• Provide Level 2 desktop and end-user support across Windows, Microsoft 365, PCs, Macs and mobile devices.
• Troubleshoot hardware, software, remote-access and video-conferencing issues, identifying root causes and escalating where required.
• Configure, deploy, maintain and troubleshoot laptops, workstations, printers, phones and other workplace technology.
• Manage incidents and service requests through ServiceNow or similar ITSM platforms, ensuring tickets are documented and resolved within agreed service levels.
• Support office technology activities including installations, moves, changes and equipment deployments.
• Maintain technical documentation, procedures, configuration standards and troubleshooting information.
• Follow established ITIL and Service Management processes and contribute to continuous improvement.

Skills & Experience Required

• Previous experience providing Level 2 desktop / IT support within a corporate or enterprise environment.
• Strong hands-on knowledge of Windows 10/11 and Microsoft 365, including Teams and OneDrive.
• Experience supporting PC and Mac hardware, mobile devices, printers and workplace peripherals.
• Strong troubleshooting capability across hardware, software and end-user technology issues.
• Experience using ServiceNow or a similar IT service management/ticketing platform.
• Strong customer service and communication skills, with the ability to support users across different levels of technical capability.
• Ability to work autonomously, prioritise competing tickets and operate effectively in a fast-paced environment.

What’s on Offer

• Initial 3-month contract with an immediate start.
• Melbourne CBD location – 5 days per week on-site.
• Hands-on Level 2 position with exposure to a broad enterprise technology environment.
• Varied workload across desktop support, Microsoft 365, mobility, workplace technology and IT service management.

Apply today and Jimmy Nguyen will reach out to disclose further information.

Data Engineers – Azure / Cloudera

Melbourne preferred | NV1 minimum | NV2 highly regarded | Onsite 3-5 days per week

We are seeking two experienced Data Engineers to support a large-scale Federal Government data platform. These roles will suit engineers with strong experience across Azure data services, Cloudera and modern data engineering technologies.

Data Acquisition Data Engineer – DENG 4-5

This role will focus on acquiring and moving data from source systems into the enterprise data platform landing zone.
Mandatory experience:

• 1+ years Azure Data Factory
• 1+ years Apache NiFi
• Microsoft SQL Server
• Active NV1 clearance or higher
• Ability to work onsite at a Defence establishment 3-5 days per week

Highly regarded: NV2, Melbourne location, Azure Cloud, Azure DevOps, Apache Iceberg and Cloudera.

Data Product Development Data Engineer – DENG 5-6

This role will focus on transforming raw data, integrating datasets and developing enterprise data products.
Mandatory experience:

• 1+ years Apache Spark / Python
• 1+ years Azure DevOps
• 1+ years Apache NiFi
• Apache Iceberg
• Active NV1 clearance or higher
• Ability to work onsite at a Defence establishment 3-5 days per week

Highly regarded: NV2, Melbourne location, Cloudera, Microsoft SQL Server and Azure Cloud experience.
If you are interested please hit “APPLY”. For a confidentail conversation please reach out to Emma 0480 804 408 or emma.gibbons@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Senior Test Analyst – Federal Government

Our client is a large values-focused Federal Government Agency seeking multiple Senior Test Analysts to support testing across complex ICT product releases.

This role will suit experienced Test Analysts with strong test case creation, defect management, JIRA/X-Ray, Agile delivery and exposure to automation tools; Selenium, Playwright and Cucumber.

ROLE DETAILS:

Eligibility: Australian Citizens only – MUST be based in Victoria, Australia

Location: Melbourne or Geelong VIC
Contract: 12 months + 12-month extension option
Working arrangement: Hybrid (2/3 split)
Security: Must be able to obtain NV1 clearance (not required on commencement)
Closes: Friday 25 September

ABOUT THE ROLE:

You’ll support planning, preparation and delivery of testing across system testing, system integration testing, regression testing, UAT support and product release activities.

The role involves creating and managing test cases in JIRA, supporting defect management, producing reporting and working closely with technical and business teams to deliver quality outcomes.

KEY RESPONSIBILITIES:

• Plan, prepare and deliver testing across system, integration and regression testing phases.
• Create, maintain and execute test cases using JIRA or similar tools.
• Support UAT and business verification testing activities where required.
• Identify, record, manage and track defects through to resolution.
• Produce test reports, interpret results and provide clear updates on testing progress.
• Work collaboratively with technical teams, business areas and stakeholders.
• Translate complex technical information into clear communication for different audiences.
• Support continuous improvement across testing processes, tools and delivery practices.

SELECTION CRITERIA:

• Strong experience creating, maintaining and updating test cases from business and technical requirements.
• Detailed understanding of defect management processes.
• Experience working across testing lifecycles, including system testing, SIT and regression testing.
• Exposure to Agile delivery environments.
• Experience in test automation tools – Selenium and Playwright.
• Experience in automation frameworks such –
• Experience using JIRA, X-Ray and ALM for test management.
• Ability to define and report on test and defect metrics.
• Exposure to generative AI or spec-driven testing practices.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Exchange Engineer

Location: Canberra
Clearance: NV2 Security Clearance – mandatory
Environment: Defence project

We are seeking an experienced Exchange Engineer to support the design, integration and assurance of secure messaging and infrastructure applications within a complex Defence environment.

The role will focus on Microsoft Exchange and messaging technologies, while also supporting broader infrastructure applications including Active Directory, DNS, DHCP, ADFS, PKI, Microsoft Office, SQL, Veeam, SFTP and file services.

Key Responsibilities

• Assess application architectures, security requirements and integration solutions.
• Lead the design and development of application and system requirements.
• Support Microsoft Exchange and related messaging technologies.
• Coordinate subsystem design and integration across broader ICT environments.
• Identify and resolve technical and operational issues.
• Work with vendors to assess products and support implementation.
• Translate business and technical requirements into integrated technology solutions.
• Produce technical documentation including:
  • High Level Designs
  • System configurations
  • Build guides
  • Scripts and playbooks
  • Standard Operating Procedures
  • Quality Assurance documentation
• Provide technical assurance and support engineering governance activities.

Essential Requirements

• Active NV2 Security Clearance
• Minimum 8 years’ experience in ICT application integration, system design or a related field
• Strong experience with Microsoft Exchange
• Strong Microsoft infrastructure experience across technologies such as Active Directory, DNS, DHCP, ADFS and PKI
• Experience working within complex, secure or Defence ICT environments
• Strong systems integration and troubleshooting capability
• Ability to produce high-quality technical documentation and design artefacts

Desirable

• Degree in Engineering, Computer Science or a related discipline
• Experience providing expert technical advice and leading complex technical activities
• Strong stakeholder and vendor engagement skills
• Experience assessing new technologies, risks and operational improvements
• Strong written and verbal communication skills.

Apply now or contact Luther Borgas at luther.borgas@outbacktalent.com

We’re looking for an accomplished Solution Architect to lead the design of complex SAP solutions within a large enterprise environment.

This is a senior, influential role where you’ll guide architecture decisions, solve challenging integration problems and ensure solutions remain robust, scalable and aligned with business needs.

You’ll work closely with senior leaders, business owners, architects and delivery teams across an extensive SAP S/4HANA finance, business and logistics landscape.

What you’ll be doing

• Leading the architecture and design of integrated enterprise solutions
• Translating complex business requirements into clear, practical solution designs
• Developing architecture documents, design specifications and solution artefacts
• Defining integration strategies across SAP and connected enterprise systems
• Identifying and managing architectural risks, issues and dependencies
• Assessing proposed changes and protecting the integrity of the overall solution
• Providing trusted advice to senior stakeholders and delivery teams
• Reviewing technical deliverables for quality and alignment with relevant standards
• Coaching other architects and supporting knowledge transfer
• Building agreement across technical and non-technical stakeholder groups

What you’ll bring

You’ll have extensive experience leading architecture within large, complex SAP or ERP transformations. You can operate at both the strategic and technical levels and communicate complex ideas in a way that drives confident decisions.

Your experience will include:

• Strong solution architecture experience in highly integrated SAP environments
• Delivery of complex SAP solutions across finance and supply chain
• Expert knowledge of systems integration and solution integration design
• Experience creating and presenting high-quality architecture artefacts
• The ability to translate complex SAP concepts into clear business outcomes
• Strong stakeholder engagement, advisory and negotiation skills
• Experience guiding architects and multidisciplinary delivery teams
• A strong record of delivering quality outcomes under demanding timeframes

Experience across the following areas will be highly regarded:

• General Ledger and Management Accounting
• Accounts Payable and Accounts Receivable
• Budgeting and Asset Accounting
• Asset and Real Estate Management
• Inventory Management
• Operational Procurement
• Extended Warehouse Management

Experience working in large government, regulated or similarly complex enterprise environments will be advantageous.

Contract details

• Rate: $1,200-$1,275 per day including superannuation
• Term: 8-month contract
• Location: Brisbane CBD
• Engagement: Full-time
• Flexibility: Flexible working arrangements may be considered, subject to operational requirements

Occasional work outside standard business hours may be required during testing, releases and other critical delivery milestones.

Make your mark

This is an opportunity to influence significant enterprise architecture decisions and help shape solutions across one of Queensland’s largest and most complex SAP environments.

If you’re a senior SAP Solution Architect who can lead through complexity, influence stakeholders and turn demanding requirements into sound architecture, we want to hear from you.

Apply now or reach out to ray.stewart@talentinternational.com

Senior Network Specialist – HPE / Cisco

Canberra, ACT | Hybrid
12-month contract + 2 x 12-month extension options
NV2 clearance or ability to obtain NV2 required

We are seeking an experienced Senior Network Specialist to join a high-profile Federal Government environment in Canberra.

This is a hands-on senior technical role supporting and maintaining a complex, secure, multi-vendor network environment. The successful candidate will bring strong Cisco enterprise networking expertise, complemented by experience across technologies such as HPE, Fortinet/FortiGate, Palo Alto and Peplink.

Key Responsibilities

• Support and maintain enterprise network infrastructure across Cisco, HPE, FortiGate, Palo Alto and Peplink environments.
• Administer and troubleshoot complex LAN, MAN and WAN environments.
• Support Cisco technologies including BGP, MPLS, IPsec, QoS and enterprise routing and switching.
• Manage and support network security technologies and services.
• Support virtualised networking environments.
• Manage carrier circuits and troubleshoot physical connectivity issues.
• Implement and administer network management and monitoring solutions including SNMP, Syslog, TACACS and NTP.
• Use automation tools to support the management of network and server infrastructure.
• Work with technical and business stakeholders to translate requirements into practical network capabilities.
• Support secure network environments aligned with the Australian Government Information Security Manual (ISM).

About You

You will be a senior, hands-on network professional with strong experience operating complex enterprise networks.
Ideally, you will bring:

• Strong Cisco networking experience across enterprise WAN and LAN environments.
• Hands-on experience with BGP, MPLS, IPsec and QoS.
• Experience working within multi-vendor network environments, including HPE, Cisco, Fortinet/FortiGate and/or Palo Alto.
• Experience administering secure networks compliant with the Australian Government ISM.
• Strong network monitoring and management experience across technologies such as SNMP, Syslog, TACACS, NTP and DCIM.
• Experience using automation tools for network or infrastructure management.
• Strong stakeholder engagement and communication skills.
• Experience translating business requirements into technical solutions.

Highly regarded experience includes:

• Palo Alto Networks NGFW, including Panorama, GlobalProtect, User-ID, App-ID and Content-ID.
• Linux server administration, including DNS, proxies, web servers, host-based firewalls and security tooling.
• Previous experience within complex Australian Government ICT environments.

If you are interested, please hit “APPLY”. If you would like a confidential discussion, please call Emma on 0480 804 408

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career