As a Senior Applications Operations Coordinator, you will oversee the support and operational management of business-critical COTS and SaaS applications across key enterprise functions. This role leads a team of Digital Support Specialists while working closely with stakeholders’ project teams and vendors to ensure systems remain reliable secure and aligned with business needs.

Key Responsibilities

• Lead mentor and manage a team of Digital support specialists delivering technical support and service excellence
• Oversee troubleshooting and resolution of complex incidents across COTS and SaaS platforms
• Manage relationships with system owners and key stakeholders across business functions
• Govern the transition of new applications into steady state operational support
• Implement monitoring alerting and observability capabilities to enable proactive support
• Conduct root cause analysis for major or recurring incidents and drive long term solutions
• Develop and maintain operational documentation support workflows and knowledge base resources
• Assess operational risks and support decisions related to system lifecycle management
• Provide operational input into architecture and design decisions for enterprise platforms
• Monitor technology trends and recommend improvements to support business growth and continuity

Required Qualifications & Competencies

• Bachelor’s Degree in Computer Science, Information Technology, Engineering or related field of experience
• Extensive experience in Digital Operations and Application Support roles
• Experience leading a Digital or IT Operations team
• Experience resolving complex issues across enterprise software platforms, networks, or infrastructure
• Familiarity with Cloud-based solutions, SaaS platforms, and Enterprise Application environments
• Knowledge of APM practices, ITIL practices, and Ticketing platforms
• Leadership and team management capabilities
• Strong communication skills with the ability to translate technical concepts into clear solutions
• Ability to manage major incidents in high pressure operational environments
• Customer focused approach to delivering high quality technical support

Working Conditions

• Perth-city based role offering great WFH flexibility options
• Standard Monday to Friday working hours in state-of-the-art high-rise buildings

Apply Now

Match the selection criteria? Click the “APPLY” button now!
Alternatively, for a confidential conversation, contact Huma Irshad on 0418 594 901 OR huma.irshad@talentinternational.com

Job Summary / Overview

We have 2 change management opportunities in the University sector on 12 month fixed term contracts with potential extensions. These roles offer leave entitlements and the chance to work with a friendly, open team.

These roles will be responsible for managing business readiness stakeholder engagement and communications activities supporting the delivery of technology initiatives.

The client is open to candidates locally Perth based with 3-10 years of experience and salary range will reflect this.

Key Responsibilities

• Manage and develop the Business Change Management Framework and stakeholder analysis activities
• Provide leadership and guidance to project teams during business and technical transitions
• Lead stakeholder engagement activities to assess and evaluate organisational change impacts
• Assess business readiness levels and identify gaps prior to implementation
• Develop and implement action plans to address readiness gaps before go live
• Develop IT communications plans supporting the implementation of new technology solutions
• Provide consultation to management to ensure consistent communication during transitions

Contribute to a culture of service excellence innovation teamwork and continuous improvement

Skills & Competencies

• Substantial computing experience including certification in a formal change management methodology such as PROSCI
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to manage competing priorities and deadlines
• Sound understanding of change management and its impact on people and processes
• Experience managing IT communications within large complex organisations
• Strong analytical and problem-solving skills
• Ability to build positive stakeholder relationships while maintaining a strong customer focus
• Any experience within the Higher Education or WA Government experience desirable.

Apply Now
If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V (in word). For a list of all vacant positions, please see our website www.talentinternational.com

For further information please contact Kate Reynolds on 0448 001 382 or kate.reynolds@talentinternational.com

• Position Overview:
  Working closely with researchers, this position will assist with the build, run and documentation of cutting-edge computational research networks and trial systems. The role will perform through-life support of specialised and experimental systems and ensure security compliance of research environments in line with ASD ISM and Defence standards. You will provide ICT support to multiple logically separated or intersecting research environments, customised to facilitate their unique research objectives and connected to a variety of scientific instrumentation. You will be required to interpret research requirements to develop bespoke solution sets and assist with the design and maintenance of new, novel and emerging research systems. This could also involve the day-to-day secure handling of research data. Working alongside infrastructure operations and security teams, you will ensure the effective management of systems and networks that reside on or connect into wider enterprise networks.

  Duties may include:
  * Build, deploy and document specialised research ICT infrastructure into experimental labs and deployable constructs as required.
  * Facilitate connectivity between experimental system components and core research networks, adhering to required security protocols and processes.
  * Configuration management of research system hardware. Collaborate with researchers to resolve issues within a lab or experimental system.
  * Operate highly technical research components and scientific computing infrastructure.
  * Draft cyber security documentation as defined in the Information Security Manual.
  * May require a high degree of responsiveness during trials or experiments; flexible working arrangements may apply where required, including off-site or remote locations.
  * Administer and operate data movement services (ingest and movement of data between domains and classifications) in line with organisational policies and procedures.
  * Will include some or all of the following:
  o Research network device administration.
  o Firewall policy administration/co-ordination.
  o Research data storage administration.
  o Server and workstation management and administration.
  o Laboratory instrumentation connectivity to experimental systems and throughput to primary research networks.
  o Experimental system operating systems (Linux and Windows) and research software (including bespoke software) support and licensing.
  o Support of research DevOps platforms and modelling and simulation environments.
  o Asset management (request creation and update as required).

  ---

  SKILL AND EXPERIENCE REQUIREMENTS

  Desirable

  * Demonstrated knowledge and experience in one or more of the following technology areas:
  o Platforms (Linux and/or Windows Desktop and Server) and supporting network services such as AD, DNS and DHCP.
  o Network engineering including switching, routing and next-generation firewalls.
  o Technical and security document writing (SOPs, As-Built documentation, ISM security documentation).

  * Demonstrable ability to use current knowledge, upskill and/or seek expertise to implement architecturally designed digital solutions or solve complex ICT problems to achieve organisational outcomes.
  * Good understanding of ICT security principles, in particular the ASD Information Security Manual, with the ability to identify potential ICT security risks.
  * Demonstrated ability to rapidly learn unfamiliar technology.
  * Exceptional troubleshooting and fault-finding skills.
  * Hold appropriate ICT industry certifications or demonstrate significant practical experience.
  * Proven ability to influence staff and steer others toward successful task accomplishment, manage priorities and meet deadlines.
  * Ability to engage and excel in both autonomous and team environments.
  * Demonstrated customer focus in the delivery of third-level research ICT support services, including the ability to recognise client requirements, handle customer complaints and refer clients and/or work to other appropriate teams.
  * A good understanding of and demonstrated experience in the application of ITIL principles and practices.
  * Well-developed interpersonal, liaison and negotiation skills, including demonstrated ability to communicate accurately and effectively, both verbally and in writing, with clients, management, staff and other organisations.

A leading Australian ASX listed organisation supporting critical infrastructure and defence is seeking an experienced Integration Technical Lead to join their technology team on a permanent basis. With a workforce of approximately 3,000-5,000 employees, this organisation plays a vital role in maintaining and optimising systems that underpin nationally significant assets. This role offers the opportunity to work in a stable, security-focused environment while supporting business-critical enterprise platforms.

The Role
This is a hands-on technical leadership opportunity for an Integration Lead. The initial 18-months you will work alongside a tier-1 delivery partner ensuring the SAP S4/Hana public cloud solution they are implementing seamlessly integrates into the current application landscape which includes 23+ applications including IFS, Oracle, ServiceNow, multiple off-the-shelf and bespoke field service management (FMS) applications held together with Boomi as the integration platform. This is a permanent leadership opportunity which will see you own the integration layer and transition from project to BAU operations. You will have a hard-line report to the Head of Corporate Applications, and dotted line into the SAP Program Manager. You will work directly with the project team, tier-1 provider, and lead and drive integration design, development, testing and support and a team of 4-5 developers.

About You
To succeed in this role, you will need:

• Technical leadership, design, development and implementation experience within SAP, middleware, and a complex landscape of applications covering bespoke and COTS, Boomi (preferred), Mulesoft etc.
• Technical experience with SAP Cloud Integration/BTP/CPI as well as broader experience with other platforms such as Boomi & MuleSoft
• Service delivery management experience and experience working with tier-1 vendor partners
• Excellent communication skills and stakeholder engagement capabilities internal and external
• Experience in leading teams consisting of internal resources and overseeing tier-1 delivery partners and vendors
• Ability to manage and drive work packages and lead development
• Experience managing and driving projects to BAU transition
• Leadership of project and BAU operations

Apply
Submit your resume, or for further information please contact jarrodd.edwards@talentinternational.com. Shortlisted candidates will be contacted.

Case Remediation Lead

We are partnering with a leading higher education client to recruit a Case Remediation Lead to support the delivery of a large scale workplace compliance and staff remediation program.

The role sits within a growing workplace relations and compliance team and offers the opportunity to help shape processes, governance frameworks and remediation practices as the program transitions from project delivery into a long term operational function.

The Opportunity

As the Case Remediation Lead, you will play a key role in supporting remediation activities relating to wage compliance and employee underpayment matters. You will work closely with the Senior Manager and internal stakeholders across HR, payroll, legal and compliance to ensure remediation cases are assessed, calculated and resolved accurately.

This role is largely focused on frameworks, governance and remediation calculations, supporting investigations led by case officers and ensuring consistent remediation approaches across cases.

You will also contribute to building sustainable processes and systems that support the organisation’s long term compliance strategy.

Key Responsibilities

* Provide oversight and support to remediation activities including assessment, calculation and resolution of underpayment claims
* Review and validate remediation calculations to ensure accuracy and consistency across cases
* Develop and maintain remediation frameworks, methodologies and documentation
* Support case officers undertaking workplace investigations relating to wage compliance matters
* Liaise closely with payroll, HR, legal and compliance teams to ensure coordinated remediation outcomes
* Interpret complex payroll and workforce data to support remediation decisions
* Monitor remediation trends and identify potential systemic risks or compliance issues
* Contribute to process improvements, governance frameworks and remediation best practices
* Support the development of preventative strategies to minimise future compliance risks

Skills and Experience

We are looking for candidates who bring experience in large scale remediation or compliance environments, ideally involving complex workforce or payroll data.

Relevant backgrounds may include:

* Wage remediation programs or workplace compliance investigations
* Workplace relations or employment law environments
* Consulting experience within Big 4 firms such as PwC or Deloitte
* Financial services remediation or financial crime remediation programs
* In house remediation or compliance functions within large organisations

You will also demonstrate:

* Strong analytical and problem solving skills with the ability to interpret complex data
* Experience developing remediation frameworks, governance models or compliance processes
* Excellent stakeholder engagement skills with the ability to work across HR, payroll and legal teams
* Strong judgement and the ability to manage sensitive matters with discretion
* The ability to work autonomously in a fast evolving environment

Work Environment

* Hybrid working, typically 2 to 3 days in the office
* Collaborative team structure with strong senior leadership support

• Infrastructure and Platforms Lead
• 12 months fixed term role
• Adelaide Based Position

The Infrastructure & Platforms Lead combines hands-on technical expertise with team leadership to design, build and maintain the core platforms that support software products. The role focuses on ensuring reliable, secure and scalable cloud and on-premises infrastructure while leading engineers, driving platform strategy, and collaborating with engineering, architecture and security teams to deliver high-performing production environments.

Experience:

• Minimum of 4 years experience in a similar role.
• Previous people leadership experience
• Proven expertise in IT technologies, including but not limited to Windows Server, VMware, SQL Server, and IaaS-based cloud services.
• Experience with Infrastructure-as-Code (IaC) tools and exposure to DevOps methodologies (desirable).
• Experience with scripting and automation.
• Strong customer service orientation with a commitment to delivering high-quality support.
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
• High-level communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Enjoy improving systems, strengthening processes, and creating structure

Responsibilities:

• Act as an escalation point for complex technical issues
• Lead by example demonstrating strong organisation, structure, and attention to detail.
• Collaborate with internal and external stakeholders to ensure seamless integration and operation across environments.
• Monitor infrastructure performance, health and availability across network, compute, storage and platform services, investigating and resolving operational issues.
• Monitor infrastructure capacity and utilisation, identifying trends and implementing proactive capacity planning to ensure performance, scalability and availability.
• Implement and managing network security measures, including access control, authentication, encryption and intrusion detection/prevention.
• Develop organisational capabilities, processes and procedures for automation and continuous integration of build, packaging, testing, security and deployment.
• Ensure compatibility and integration between different infrastructure components.
• Ensure infrastructure and platform services meet defined reliability, availability and performance objectives.
• Contribute to the evolution of the organisation’s infrastructure and platform architecture to support scalability, security and operational efficiency.
• Lead the Infrastructure and Platforms Team, allocating responsibilities as appropriate.
• Significantly contribute to the growth of a professional, collaborative customer-focused culture aligned to values.
• Champion teamwork, reuse and knowledge sharing across the organisation.
• Coaching and mentoring of staff particularly, relating to Infrastructure and Platforms function.
• Manage team performance ensuring clear expectations are set and appropriate performance and development plans are agreed and actioned.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

ICT Contracts Administrator (x2)
📍 Canberra | NV1 Clearance Required

We are seeking two experienced ICT Contracts Administrators to support a high-performing government ICT contracts and procurement team. This role will focus on providing contract management and procurement administration support for critical ICT services.

Key Responsibilities

• Provide administrative support for ICT procurement and contract management activities

• Review invoices, manage correspondence, maintain records, and coordinate meetings

• Maintain registers, contract documentation, and electronic records

• Support contract managers with reporting and procurement documentation

• Track invoice approvals through to payment

• Assist with tender, panel, and contract documentation preparation

• Collate and analyse contract management data and prepare reports

• Engage effectively with internal and external stakeholders

Key Requirements

• Experience supporting ICT contract management or procurement within Australian Government environments

• Knowledge of Commonwealth Procurement Rules (CPRs) and government procurement frameworks

• Strong administration, organisation, and communication skills

• Advanced MS Excel skills

• Certificate IV in Contract Management and Procurement (or equivalent)

• Current AGSVA NV1 security clearance

Desirable

• Experience supporting ICT programs or capability delivery

Apply now or contact Luther Borgas at luther.borgas@outbacktalent.com

Application Support Lead
Adelaide, SA
12-month fixed term (potential extension)
Must have valid Australian working rights (no sponsorship available)

We’re partnering with a well-established technology organisation supporting to recruit an Application Support Lead. This role will lead a customer-focused application support team, ensuring high-quality service delivery, incident resolution, and continuous improvement across enterprise applications.

Key responsibilities:

• Lead and mentor an application support team
• Manage escalations and complex support issues
• Oversee incident, problem, and service request management
• Ensure SLA commitments are met
• Drive knowledge sharing and continuous improvement

About you:

• Experience leading or mentoring application support teams
• Strong ITIL / service management experience (incident & problem management)
• Background supporting enterprise applications
• Excellent stakeholder and customer service skills

If you’re interested or know someone suitable, feel free to reach out or “APPLY”. For more details you can reach Shilpa Sharma at 08 8228 1501

• Initial 4 Month Contract | $500 – $600PD Inc Super
• Melbourne CBD Location | 3 Days From Office & 2 Days From Home
• Banking & Finance Sector

The Role: The Test Analyst responsible for the planning, coordination, and control of testing activities and collaborates with cross-functional teams to build and deliver valuable test outcomes aligned with project objectives, schedules, and releases.

The Responsibilities:

• Create detailed test cases, scripts, and scenarios based on business requirements and functional specifications that cover various scenarios including positive, negative, and edge cases.
• Develop and maintain automated test scripts to increase testing efficiency and coverage where applicable.
• Support the go-live activities including the execution of the deployment plans and checklists.
• Provide direction, supervision, and support to the users and SMEs who participate in testing activities.
• Provide input into the planning of the release windows and cycles across the program.

Skills & Experience Required:

• A minimum of 5 years of experience as a Test Analyst within the banking and finance sector.
• Broad experience in testing of complex integrated solutions comprising bespoke components with numerous system interfaces, security use-cases and testing system infrastructure.
• Expertise across several domains of banking industry products, services, and processes, (such as loan origination) including the underlying technology and financial systems.
• Experience working with process automation, CRM, digital products, system integration, data management and analytics will be highly regarded.
• Familiarity with software development lifecycle processes.

What’s in it for you:

• Initial 4 Month Contract | Potential To Extend
• Melbourne CBD Location | 3 Days From Office & 2 Days From Home
• Banking & Finance Sector

Apply today and Jimmy Nguyen will reach out to disclose further information.

• Participant Support Officer – (Multiple roles in Alice Springs, Katherine and Port Pirie)
• Initial contract up until December 2026; possibility of extension
• Alice Springs, Katherine NT based and Port Pirie, SA based positions

The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

Responsibilities:

• Managing and resolving participant matters by actioning planning tasks.
• Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
• Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
• Managing the team shared email inbox, appointments and telephone enquiries.
• Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
• Undertaking research and investigation activities and preparing associated reports and correspondence.
• Undertaking a range of data entry activities and ensuring follow up is completed.
• Receiving and recording complaints and other feedback in the organisation’s Business systems.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Company

Global IT consulting business with over 750,000 employees working with a client in the Telecommunications industry.

Requirements

• Design and manage TimescaleDB hypertables for high-performance time-series workloads

• Optimise chunk interval configurations to ensure efficient data ingestion and query performance

• Define and maintain continuous aggregates to support analytical workloads

• Configure and manage compression policies to optimise storage efficiency

• Implement data retention policies aligned with business and compliance requirements

• Perform advanced query optimisation and performance tuning across PostgreSQL environments

• Monitor database health, capacity, and performance to ensure system reliability

• Collaborate with engineering and data teams to support scalable database

• Deep expertise in PostgreSQL database administration

• Hands-on experience with TimescaleDB for time-series data management

• Strong experience designing and managing hypertables

Interested? HIT APPLY NOW or email your CV to josh.dmonte@talentinternational.com

Talent International is currently recruiting a Category Manager to work for the NSW Government, based in Parramatta. This position is a contract role for 3 months initially, with a view to be extended , and the role pays $720 per day + Super.

7 hours a day / 35 hours a week

About the Role

You will lead the strategic planning, sourcing, and lifecycle management of procurement arrangements across indirect categories such as travel, towing, and contract administration.

The role involves partnering with internal stakeholders to develop category strategies, drive value for money, and ensure procurement outcomes align with NSW public sector policies and governance frameworks.

Key Responsibilities

• Develop and implement category management strategies to deliver strong commercial outcomes.
• Lead end-to-end procurement and sourcing activities across assigned categories.
• Provide strategic procurement advice to internal stakeholders across the organisation.
• Manage supplier relationships, contract performance, and negotiations.
• Identify and manage procurement risks while ensuring compliance with public sector procurement policies.
• Maintain clear documentation to support probity, governance, and audit requirements.

About You

To be successful in this role you will demonstrate:

• Proven experience in category management, procurement, or contract management.
• Strong knowledge of public sector procurement frameworks (NSW Government experience highly regarded).
• Experience managing end-to-end sourcing processes and supplier negotiations.
• Excellent stakeholder engagement and influencing skills.
• Strong analytical, commercial, and risk management capability.
• Ability to work proactively in a fast-paced and evolving environment.

Additional Information

• Category portfolio focuses on indirect procurement categories (not ICT).
• Opportunity to work with stakeholders across the organisation.
• Team is currently going through a period of transformation and change.
• Flexible working arrangements available (3-4 days in the office).

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.