UX Designer / Experience Designer

  • Australia
  • Sydney
  • Contract
  • AU$95 - AU$102 per hour

Our Client

Talent International has partnered with a leading global technology consulting environment delivering large-scale digital transformation projects across Australia.

Their Experience Design team works across major enterprise clients to create customer-centric digital products and experiences, partnering closely with stakeholders, architects, and delivery teams to drive meaningful business outcomes through design.

The Role

We are seeking a Senior UX / Experience Designer to join a high-performing consulting environment focused on enterprise transformation projects.

This is a highly collaborative and customer-facing role suited to someone who is commercially minded, confident presenting to stakeholders, and passionate about creating intuitive user experiences. You will work closely with Experience Architects, delivery teams, and enterprise clients to shape customer journeys, facilitate workshops, and bring complex products to life through strong UX and visual design.

The team is looking for someone energetic, bubbly, switched on, and product-focused, ideally with experience in consulting or customer-facing environments.

Key Responsibilities

  • Conduct user interviews and facilitate discovery workshops
  • Translate research and insights into customer journey maps and personas
  • Create wireframes, UI concepts, and visual designs using Figma
  • Collaborate with Solution and Technical Architects across enterprise projects
  • Support Agile delivery teams to ensure design integrity throughout delivery
  • Present concepts and design recommendations to stakeholders and clients
  • Contribute to design systems, branding, and presentation collateral

Skills and Experience

  • 8+ years of experience in services and tech product design
  • Strong UX / Product Design experience within enterprise or consulting environments
  • Experience working across customer-facing digital transformation programs
  • Strong workshop facilitation and stakeholder engagement skills
  • Experience designing CRM or enterprise platform experiences
  • Proficiency across Figma, Miro, Jira, and Adobe Suite
  • Comfortable working across Agile delivery environments
  • Experience leading UX streams or owning end-to-end design initiatives highly regarded

Benefits and Additional Information

  • $102 per hour including super
  • 6-month contract opportunity
  • Sydney CBD location
  • Hybrid flexibility (typically 3 days WFH, though this may vary depending on client engagement)
  • Enterprise-scale transformation projects
  • Opportunity to work across a range of industries and clients
  • Exposure to high-profile customer experience and digital transformation initiatives
  • Interview process consists of 3 stages, including a case study presentation in round 2

How to Apply

If you are a customer-focused UX / Experience Designer who enjoys working closely with stakeholders and solving complex design problems, we would love to hear from you.

Apply now or reach out to Sienna Coate Thompson at Talent International for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Software Developer x

  • Australia
  • Perth
  • Contract
  • AU$80 - AU$100 per day + + Super

Due to the urgency of the role only candidates who meet the criteria and based in WA will be considered at this stage

Experience required;

  • 5+ years writing code and designing custom software solutions
  • Experience with front end tools such as Angular and React
  • Experience with modern programming languages, development tools and stacks particularly Python, SQL, JavaScript /TypeScript, CSS and HTML
  • Demonstratable experience with cloud native solutions, particularly AWS
  • Experience with service orientated architecture
  • Relational databases, SQL, AWS RDS, PostgreSQL. TimescaleDB would be beneficial
  • Agile software development practices with sprints, SCRUM, daily standups etc.
  • Following and coaching software development lifecycle best practices such as CI/CD, DevOps, tests and IaC
  • Experience developing large scale, data intensive, software solutions

Knowledge;

  • Technical and practical knowledge of programming object-orientated languages (ideally Python but also C# or Java). Julia would be beneficial
  • Data analysis of time-series data using e.g. SQL, Python (Pandas, numpy)
  • Knowledge of TypeScript and modern Single Page Application web-based front-end frameworks
  • Working knowledge of source version control git (GitHub)
  • Strong understanding of security best-practices
  • Exposure to Energy and/or Mining industry is beneficial
  • Knowledge and experience with Snowflake is beneficial
  • Continuous Integration / Continuous Delivery (CICD) via GitHub
  • JIRA

Skills;

  • Python, Docker, AWS (Lambda, RDS, ECS), TypeScript, SQL
  • git source version control (we use GitHub)
  • Linux (we use but don’t mandate VS Code)
  • Familiarity with front-end modern SPA frameworks (such as: Angular, React, Vue or Svelte)
  • Strong focus and attention to detail and accuracy
  • Team player
  • Problem solving

Education:

  • B.Sc. in Computer Science, B.Eng. in Software Engineering (or similar)
  • AWS Cloud certifications would be beneficial

Key Accountable for the role;

  • Implement technical solutions for new custom software requirements (full stack)
  • Assist with setting frameworks, design principals and ways of working with the software development team
  • Follow quality and testing processes to ensure robustness and longevity of solutions developed
  • Assist with creating documentation including design decisions, technical specifications, release notes and handover to support material

Assist with building Technical Tasks based on user stories / requirements and associated effort estimation

Apply now

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ICT Computer Team Lead

  • Australia
  • Sydney
  • Permanent
  • Negotiable

ICT Computer Team Lead – Permanent Position

Location: Kingswood

Are you a motivated IT professional with a passion for leading teams and managing complex ICT infrastructure? We are seeking a dedicated ICT Computer Team Lead to join a dynamic health organisation. This pivotal role offers the opportunity to oversee and support the district’s ICT services, ensuring reliable and secure technology operations.

Primary Purpose: As the ICT Computer Team Lead, you will be responsible for:

  • Providing leadership, operational support, and technical guidance to the ICT Computer Services Team.
  • Managing task allocation, service delivery, and day-to-day resource planning in support of the ICT Manager.
  • Overseeing the design, implementation, security, and maintenance of ICT infrastructure and endpoints.
  • Monitoring current and upcoming infrastructure projects and desktop initiatives.
  • Participating in after-hours on-call rotations, managing escalations of critical incidents, and delivering timely support.

Key Criteria

  • Proven ability to foster a positive team culture, drive accountability, and align team performance with organisation goals; experienced in mentoring staff, managing change, and promoting cross-disciplinary collaboration.
  • Extensive experience in senior ICT support roles with strong leadership and technical skills (Office 365, Intune, SCCM, Windows 11, Server 2019+).
  • Skilled in establishing productive stakeholder and vendor relationships, leading and inspiring teams, and delivering outcomes aligned with strategic objectives and KPIs.
  • Highly developed analytical skills with the ability to interpret complex issues, conduct trend analysis, and develop creative, evidence-based solutions.
  • Experience in developing and managing work schedules, resource planning tools, and action tracking; proficient in using ServiceNow within an ITIL framework.
  • Leadership and management experience overseeing third-party suppliers and vendors to ensure timely support, consultancy, and project delivery.
  • Expertise in leading endpoint and server architecture design workshops and delivering innovative technical solutions specific to healthcare environments.
  • Strong communication skills across all organisational levels, able to convey complex concepts clearly and engage internal/external teams, vendors, and stakeholders effectively.

If you’re ready to lead a talented ICT team and make a meaningful impact in a healthcare setting, we encourage you to apply.

Apply now

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Experience Design Lead

  • Australia
  • Sydney
  • Contract
  • AU$100 - AU$132 per hour

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a leading global technology company. We are seeking an experienced Principal Product Designer / Experience Design Lead to join a high performing team delivering enterprise-scale customer transformation programs.

Role Title: Experience Architect / Principal Product Designer
Contract Length: Initial 6 month contract (highly likely to extend)
Location + WFH Flexibility: Sydney CBD | Flexible hybrid working model
Hourly Rate: $132/hour incl. super

Role Details:

* Lead end-to-end experience design across large scale enterprise transformation programs
* Facilitate workshops, stakeholder sessions and user interviews to uncover customer and business needs
* Translate research and insights into journey maps, wireframes, visual concepts and future state experiences
* Partner closely with Solution Architects, Technical Architects and delivery teams to align UX with technical delivery
* Drive storytelling and presentation of strategic design recommendations to senior stakeholders
* Support integration of design systems and ensure design consistency across delivery streams
* Mentor and guide designers where required while owning overall experience outcomes

Required Skills and Experience:

* 10-15+ years experience across UX, Product Design or Service Design roles
* Strong consulting or professional services background
* Experience delivering enterprise CRM or digital transformation programs
* Exceptional stakeholder management and workshop facilitation skills
* Strong visual design, wireframing and storytelling capability
* Experience working within Agile delivery environments
* Exposure to Salesforce ecosystems highly regarded
* Strong proficiency across Figma, Miro, Jira and Adobe Suite
* Previous experience leading end-to-end design strategy and managing senior stakeholders

Additional Details & Benefits:

* Opportunity to work with a globally recognised technology organisation
* High profile enterprise transformation programs with long term extension potential
* Flexible working arrangements and collaborative design culture
* Fast moving, highly visible projects with strong executive engagement
* Work alongside leading architects, strategists and enterprise delivery teams

To Apply:

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Support Technician

  • Australia
  • Sydney
  • Permanent
  • AU$70000 - AU$85000 per annum

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, Universal Music Group, a global leader in the music and entertainment industry. We are seeking a Support Technician to join their collaborative and fast-paced technology team in Sydney.

Role Title: Support Technician

Opportunity: Permanent Career Opportunity

Location + WFH Flexibility: Sydney CBD (4 days onsite | Half-day WFH Fridays)

Salary: $85,000 + Super

Interview Process: 2 stage interview process + final face-to-face meet and greet

Role Details:

  • Provide high-quality onsite and remote IT support across Windows and Mac environments within a dynamic global organisation.
  • Support users across the Sydney office onsite, while also providing remote support to Melbourne and New Zealand offices.
  • Troubleshoot hardware, software, mobile devices, AV and conferencing technologies in a fast-paced, client-facing environment.
  • Set up, support and maintain Zoom conferencing and collaboration technologies.
  • Assist with device deployments, onboarding, software installations, asset management and technology rollouts.
  • Work closely with the wider Global Technology team and local escalation point to ensure seamless support delivery.
  • Deliver exceptional customer service to a broad range of stakeholders, including senior executives and external partners.

Required Skills and Experience:

  • Approximately 3-5 years’ experience within IT Support / Desktop Support roles in medium to large enterprise environments.
  • Strong experience supporting:
    • Windows and Mac environments
    • iPhone and Android devices
    • Zoom and video conferencing technologies
  • Experience supporting Microsoft 365 environments, hardware troubleshooting and end-user support.
  • Exposure to technologies such as SCCM, Intune, JAMF or ServiceNow highly regarded.
  • Strong troubleshooting, problem-solving and multitasking capabilities.
  • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the business.
  • Ability to prioritise effectively and remain calm under pressure in a high-performance environment.

Additional Details & Benefits:

  • Join one of the world’s most recognised and influential entertainment brands.
  • Work within a collaborative, creative and supportive technology team.
  • Sole onsite support opportunity with strong mentorship and escalation support available.
  • Flexible Friday arrangements with occasional onsite requirements depending on business needs.
  • Minimal after-hours or weekend work required.
  • Exposure to a global technology environment supporting leading artists, teams and entertainment professionals.

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Data Engineer

  • Australia
  • Australian Capital Territory
  • Contract
  • Negotiable
  • 12-month initial contract + 12 month extension
  • Hybrid working arrangement based in Canberra
  • No security clearance required – Can accept Permanent Residents
  • Strong experience with Azure data platforms, Microsoft Fabric, Power BI, Python and SQL highly regarded

An exciting opportunity is available for an experienced Data Engineer to support the delivery of modern, scalable data solutions within a nationally significant organisation. This role will play a key part in improving data accessibility, optimising enterprise data platforms, and enabling better business decision-making through high-quality data engineering practices.

Your duties will include:

  • Designing, developing and maintaining scalable data pipelines and enterprise data solutions
  • Supporting data migration activities and reducing legacy data silos across the organisation
  • Developing and optimising Power BI environments, datasets, dataflows and reporting services
  • Working with Azure Data Factory, Databricks and Synapse Analytics to support large-scale data processing
  • Monitoring and troubleshooting data platforms to ensure system stability and performance
  • Engaging with business stakeholders to translate data requirements into practical technical solutions
  • Supporting data governance, data quality and ongoing continuous improvement initiatives


Skills and Experience we are looking for:

  • Strong experience in data engineering, data integration and enterprise data management
  • Proficiency in Python, SQL and modern big data technologies such as Hadoop or Spark
  • Hands-on experience with Microsoft Fabric and Power BI administration and development
  • Strong understanding of Azure data services including Azure Data Factory, Databricks and Synapse Analytics
  • Experience developing and supporting ETL processes, APIs and data connectors
  • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
  • Strong analytical, problem-solving and stakeholder engagement skills with a proactive, service-oriented approach

Application Process
If you would like to apply, please contact Vamshi on email vamshi.krishna@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Cloud Engineer

  • Australia
  • Australian Capital Territory
  • Contract
  • Negotiable

  • 12-month contract + extension options
  • ACT-based opportunity within a highly secure enterprise environment
  • NV1 clearance required | NV2 highly desirable

Position Overview

An exciting opportunity is available for experienced Cloud Engineers to join a high-performing enterprise technology environment delivering critical cloud and infrastructure capabilities across hybrid and multi-cloud platforms. This role will see you working within a large-scale engineering team responsible for designing, building, securing, and optimising modern cloud environments that support complex digital transformation initiatives.
You will operate as a senior technical specialist, contributing hands-on expertise across cloud platform engineering, automation, DevSecOps, infrastructure as code, and secure workload migration activities. The position offers the opportunity to work on enterprise-scale cloud platforms using leading technologies across Azure, AWS, GCP, Kubernetes, and modern automation toolsets.

Key Duties

  • Design, build, and support enterprise cloud platforms and landing zones
  • Deliver hybrid and multi-cloud engineering solutions across secure environments
  • Support cloud migration and modernisation initiatives including re-platforming and cloud-native transformation
  • Develop and maintain Infrastructure as Code (IaC) solutions using Terraform, Bicep, ARM, or CloudFormation
  • Engineer and optimise CI/CD and DevSecOps pipelines with embedded security and compliance controls
  • Implement and support Kubernetes, containerised, and serverless platforms
  • Design and troubleshoot secure cloud networking solutions including VPN, ExpressRoute, Direct Connect, DNS, and routing
  • Provide technical leadership, mentoring, and engineering guidance to project and operational teams
  • Contribute to security-by-design outcomes aligned to government security frameworks and compliance requirements
  • Drive automation, standardisation, resilience, and operational uplift across cloud environments

Skills and Experience Required

  • Demonstrated hands-on experience delivering enterprise-scale cloud engineering solutions
  • Strong experience across Azure, AWS, and/or GCP cloud environments
  • Proven expertise in hybrid and multi-cloud architecture and integration
  • Experience with Infrastructure as Code and automation frameworks
  • Strong knowledge of DevSecOps, CI/CD pipelines, and cloud security principles
  • Experience working with Kubernetes, container platforms, and serverless technologies
  • Strong networking knowledge across cloud and hybrid environments
  • Ability to operate as a senior technical SME within complex and highly regulated environments
  • Excellent stakeholder engagement and communication skills
  • Relevant industry certifications highly regarded, including AWS, Azure, GCP, Terraform, Kubernetes, or FinOps certifications

Application Process

If you would like to apply, please contact Emma on 0480 804 408 or email emma.gibbons@talentinternational.com
For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

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Senior Java Developer

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • 12 Month Contract – Government Department
  • CBD Location – Hybrid Working Arrangement
  • Core Java, Angular, Spring and Spring boot

The Role
Our Government client is looking for a Full Stack Java Developer to design, build and test technical solutions and implement new or modified functionality to the required specifications and quality.

Key responsibilities

  • Use Agile principles to develop working software that meet business requirements and exceed expectations
  • Leverage DevOps tools, methodologies and new ways of working to turn around technical solutions for multiple, parallel tracks, under aggressive timelines
  • Develop technical solutions as per requirement specifications for new and altered functionalities
  • Automate existing manual processes in the SDLC achieve productivity and efficiency gains through build and test automation
  • Troubleshoot software defects, incidents and problems using ITIL framework

Key Skills

  • 8+ years of experience as a Senior Java Developer
  • Strong experience with Angular, Spring and Spring boot
  • Experience working with Agile & DevOps to achieve automation, improve processes and reduce costs/turn-around time
  • Modern web UI technologies, e.g. Angular and React
  • Software Engineering Degree/Diploma or equivalent qualification n/experience – highly regarded

What’s in it for you

  • 12 Month Contract
  • Government Department
  • CBD Location – Hybrid Working Arrangement

To find out more about this exciting new role please contact Donal McCann at donal.mccann@talentinternational.com or apply now to secure an interview.

Apply now

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Supplier Relationship & Performance Specialist

  • Australia
  • Perth
  • Contract
  • Negotiable

We are seeking an experienced Supplier Relationship Management (SRM) & Performance Specialist to support procurement operations and supplier governance within a major organisation.

Key Responsibilities

  • Support the implementation and continuous improvement of Supplier Relationship Management (SRM) and Third-Party Risk Management (TPRM) frameworks.
  • Manage supplier lifecycle activities including supplier registration, assessments, onboarding, and rationalisation.
  • Deliver supplier and procurement performance reporting, including spend analytics and business insights.
  • Maintain supplier master data integrity and ensure governance and compliance requirements are met.
  • Support procurement systems, process improvements, and related project activities.
  • Provide advisory support and training to internal stakeholders across procurement processes and systems.
  • Promote best practice supplier governance, operational standards, and continuous improvement initiatives.

Skills & Experience

  • Proven experience within Supplier Relationship Management (SRM), procurement, or supplier lifecycle management (mandatory).
  • Strong understanding of third-party risk management and governance frameworks.
  • Experience with procurement systems such as SAP, Ariba, PRISM, or similar platforms.
  • Strong analytical capability with experience in reporting, dashboards, and procurement spend analysis.
  • Advanced stakeholder engagement and communication skills across suppliers and internal business units.
  • Experience supporting systems, business process improvement, or procurement transformation initiatives.
  • Strong organisational skills with the ability to manage competing priorities in a complex environment.
  • Adaptable and proactive mindset with strong critical thinking capability.

This role is ideal for candidates with strong procurement, supplier management, or business systems experience looking to step into a long-term contract opportunity within a large-scale corporate environment. Indigenous Australians, ex-military personnel, and female applicants are strongly encouraged to apply.

To be selected you must be locally Perth based and match the above criteria. Please apply today if you are interested in having a further chat!

If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to irene.yam@talentinternational by clicking the “APPLY NOW” button. For a list of all vacant positions, please see our website www.talentinternational.com

For further enquires please call Irene Yam on 0477225977 or (08) 6212 5518

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System Engineer

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Contract until 10th of September – Government Department
  • Bundoora Location – Hybrid Working Arrangement
  • Windows System Engineer

As a System Engineer you will play a key role in supporting a legacy Windows virtual machine environment while helping migrate 30+ users into a new, modern Windows computing environment.

Key Responsibilities

  • Administer and support Windows systems, network, and storage infrastructure
  • Troubleshoot and resolve performance, availability, and system issues
  • Support and migrate users from legacy environments to modern platforms
  • Design and implement infrastructure improvements and automation solutions
  • Collaborate with scientists and project teams to meet evolving requirements

Key Requirements

  • Strong experience working as a Windows System Engineer
  • Proven experience in Windows Server (2016+) and Windows 10+ environments
  • Strong expertise in Active Directory (GPO, DNS, DHCP, Domain Controllers)
  • Experience with virtualised desktop and server environments
  • Hands-on experience with system administration, patching, and security

What’s in it for you:

  • Contract until 10th of September
  • Government Department
  • CBD Location – Hybrid Working Arrangement

Please apply today to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for more information.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Project Coordinator - PMO

  • Australia
  • Queensland
  • Contract
  • Above market Rates

We are seeking a proactive and highly organised Project Coordinator to provide high-quality support across a large-scale, multi-stream program environment. This role will work closely with Program and Project Managers, with a strong focus on PMO administration, project coordination, contractor onboarding/resource coordination, and project reporting.

This opportunity is ideal for someone who thrives in a fast-paced delivery environment and enjoys coordinating complex activities across multiple teams.

Key Responsibilities

  • Provide day-to-day coordination and administrative support to Program and Project Managers.
  • Support PMO functions including project setup, onboarding processes, timesheet management, and inductions.
  • Coordinate contractor onboarding and resource tracking activities.
  • Manage shared inbox enquiries, meeting schedules, agendas, and minutes.
  • Maintain project documentation, RAID logs, dashboards, and action registers.
  • Prepare Town Hall presentations, status reports, and stakeholder communications.
  • Follow up on project actions, timesheets, resource allocations, and go-live activities.
  • Support governance forums, workshops, and project meetings.
  • Assist with reporting and schedule management using Microsoft Project.

Key Requirements

  • Experience supporting Program Managers and Project Managers within a PMO or project environment.
  • Strong administration and coordination skills in complex delivery environments.
  • Excellent organisational and communication skills.
  • Experience maintaining PMO artefacts including RAID logs, dashboards, and trackers.
  • Strong attention to detail with a proactive approach.
  • Experience with Microsoft Project highly desirable.

Desirable Experience

  • Experience in large enterprise or government programs.
  • Familiarity with Project Online, MS Project, Jira, or ServiceNow.

Qualifications

  • Certificate, Diploma, or Degree in Project Management, Business, or related discipline (or equivalent experience).

Contract Details

  • Initial 3-month contract with strong possibility of extension
  • $690 per day inclusive of superannuation
  • Hybrid working arrangement available

Apply now to join a collaborative team delivering high-profile projects in a dynamic program environment or reach out to ray.stewart@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Campaign Manager

  • Australia
  • Parramatta
  • Permanent
  • Negotiable

Collections Strategy Manager / Campaign Manager

📍 Parramatta, NSW
🕐 Full Time | Onsite

Talent International is partnering with a professional services organisation based in Parramatta to recruit an experienced Collections Strategy Manager / Campaign Manager to drive performance across contingent debt and PDL portfolios.

This role sits within collections strategy and portfolio performance rather than traditional marketing. You will design and optimise customer contact and recovery strategies across multiple communication channels to improve engagement, repayment outcomes and portfolio performance.


Role Snapshot

  • Salary: $110,000 – $145,000 + Super
  • Newly created role within the Digital team
  • Full-time onsite position in Parramatta
  • Interview process: 1-2 interviews

    The Role

    As the Collections Strategy Manager / Campaign Manager, you will develop and optimise collections and communication strategies across multiple credit portfolios.

    Working closely with operations, data and technology teams, you will analyse portfolio behaviour, refine contact strategies and drive improved recovery outcomes while ensuring all activities meet regulatory and compliance requirements.


    Key Responsibilities

    Collections & Contact Strategy

  • Develop and optimise collections and communication strategies across debt portfolios
  • Design compliant customer contact journeys across SMS, email, outbound and digital channels
  • Optimise channel mix, sequencing and engagement strategy to maximise recovery outcomes
  • Identify performance gaps and implement improvements to campaign and contact strategies

    Data & Performance Insights

  • Analyse portfolio and campaign performance using tools such as Power BI, Excel, SQL, Databricks and Genesys
  • Identify behavioural trends and translate insights into strategic improvements
  • Develop reporting and dashboards to support data-driven decision making

    Stakeholder Collaboration

  • Partner with Operations, Portfolio Managers, Client Services, Data and Technology teams
  • Lead campaign planning and performance review discussions
  • Ensure strategies align with operational capability and portfolio objectives

    Risk & Compliance

  • Ensure all strategies and communications align with regulatory and compliance frameworks
  • Maintain strong governance and responsible collections practices

    About You

    You will bring experience in collections strategy, campaign management, contact centre strategy or portfolio analytics within a regulated environment.

    Key skills and attributes include:

  • Strong analytical mindset with the ability to interpret complex data sets
  • High situational awareness and people intelligence when designing customer contact strategies
  • Experience working in financial services, credit, collections, utilities or similar regulated industries
  • Experience managing or analysing customer engagement campaigns
  • Exposure to tools such as Power BI, SQL, SendGrid or Genesys is advantageous but not essential
  • Understanding of Debt Collection Guidelines, privacy regulations and compliance frameworks

    Candidates with experience designing campaigns within banking or financial services environments will be particularly well regarded.


    Success in the Role

    Within the first 3-6 months, the key focus will be improving revenue performance by increasing website traffic and demonstrating measurable financial improvements from campaign activity.

    After 6-12 months, success will be measured through clear, evidence-based improvements in portfolio performance and financial outcomes directly attributable to the strategies and campaigns implemented.


    Team Structure

    The role reports to the Operations Executive – Innovation, Capability and Digital within the Digital team.

    Initially, the structure will include one team member reporting into the hiring manager, with close collaboration across operations, technology and data functions.


    Why Apply

  • Newly created strategic role with ownership of collections campaign performance
  • Opportunity to drive measurable financial improvements across credit portfolios
  • Collaborative environment working closely with operations, technology and data teams
  • Work within a regulated financial services environment with strong governance standards
  • Energetic, collaborative team culture
  • Monthly massages and team perks
  • Competitive salary package with opportunity to shape strategy and capability

    If you are experienced in collections strategy, campaign analytics or credit operations and enjoy using data to drive measurable portfolio performance improvements, we encourage you to apply.

    For more information or a confidential discussion please contact Sienna Coate Thompson at Talent International – Sienna.coatethompson@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.