HCD + Government Digital Policy-Driven Program Design & Alignment | Service Blueprinting | Journey Mapping

• Location: ACT Based (Hybrid)
• Security Clearance: Baseline Cleared (Mandatory)
• Contract Length: 6-Months Contract + 2 × 12-Months Extensions (Based on the Department’s discretion)

About the position:

Our Federal department client is a currently initiating a large federal program which would involve bringing on a seasoned ‘Lead Service Designer’ to drive human-centred design (HCD) outcomes across their major initiatives. This role sits within a high-impact transformation environment and focuses on aligning complex service ecosystems with mandated government policy requirements helping them to modernise their current technology landscape.

Our ideal candidate will work at the intersection of service design, digital policy alignment, and multi-agency program delivery contributing to several priority initiatives.

This position requires strong stakeholder influence, structured design capability, and the ability to translate research insights into actionable service blueprints across a complex regulatory and service landscape.

Key responsibilities of the position:

• Develop service blueprints and service maps for assigned program streams.

• Produce user journey maps, design artefacts, and communication tools to support decision-making.

• Support product owners in the development of EPICs and upstream refinement activities.

• Work closely with multidisciplinary delivery teams to guide feature refinement and detailed design.

• Translate research insights, policy constraints, technical considerations, and business objectives into structured design outputs.

• Build strong, collaborative relationships with delivery teams and senior business stakeholders.

• Influence stakeholders to understand constraints, support design recommendations, and align to policy requirements.

• Apply demonstrated experience in service design concepts, frameworks, and implementation methods.

What we are looking for:

• Proven experience as a Service Designer within large, complex program environments.

• Strong capability in producing service blueprints, journey maps, user flows, and HCD artefacts.

• Experience working with multidisciplinary delivery teams in Agile-lean environments.

• Demonstrated ability to influence senior stakeholders in policy-driven or regulatory programs.

• Ability to interpret research insights and convert them into structured service design outputs.

Desirable skills & experience:

• Sound understanding and background in large Commonwealth human services programs.

• Familiarity with high-level policy alignment, digital strategy, and service transformation in government contexts.

Why join our client?

• Work alongside senior strategists, product owners, and multidisciplinary delivery teams.

• Impactful, user-centred design work shaping programs used by millions of Australians.

To showcase your interest for the position, click on ‘APPLY’ on our website or for any further information, please contact Sanat Anmadwar on Sanat.Anmadwar@talentinternational.com. We look forward to seeing how your expertise can help us achieve excellence!

The Role: Software Support Engineer

Our client is seeking a Software Support Engineer with 5+ years’ experience across IT, system engineering, and software to join their Platform Engineering team. This role provides engineering support, troubleshooting, and maintenance for mission-critical video solutions, with a focus on ANPR/LPR and Video Management Systems (VMS).

The ideal candidate is a versatile engineer, skilled in diagnosing network, software, and video system issues, and able to enhance or integrate software components when required. A strong IT and networking foundation, understanding of video technologies/analytics, and the ability to automate or extend solutions is essential.

You’ll work across both cloud and on-prem environments, supporting end-to-end video systems and integrating them into broader mission critical platforms. Experience with .NET C#, REST APIs, and modern web technologies (e.g., Angular, Blazor) is highly valued for backend, frontend, or proof-of-concept development.

Responsibilities:

• Provide technical support and troubleshooting across fixed/mobile video solutions, software, and mission-critical systems.
• Deliver remote and on-site support as required.
• Build and maintain backend services using .NET C#, REST APIs, SignalR, WebSockets, and microservices.
• Develop and enhance frontend applications using Angular and Blazor.
• Troubleshoot network, video streaming, database, and software integration issues across Windows and Linux.
• Perform installations, configurations, upgrades, and patching.
• Use SQL (SQL Server, PostgreSQL) for analysis, troubleshooting, and reporting.
• Apply scripting and automation to improve efficiency and streamline operations.
• Work with engineering and operations teams on root-cause analysis and long-term solutions.
• Produce and maintain clear technical documentation.

Selection Criteria

• Bachelor’s degree in Software Engineering, Computer Science, or related field.
• 5+ years’ experience in IT/System Engineering across infrastructure, servers, networking, and system integration.
• Strong knowledge of video technologies (IP cameras, VMS, encoding/decoding, RTSP/RTP/ONVIF).
• Experience with Windows Server, Linux, virtualisation, and networking.
• Cloud experience with Azure.
• Solid .NET C# development skills.
• Backend experience with REST APIs, WebSocket, SignalR, microservices/SOA.
• Frontend experience with Angular, Blazor, or modern web frameworks.
• Proficient with SQL Server and PostgreSQL.
• Strong customer-facing technical communication skills.
• Willingness to travel as required.
• Australian Citizen eligible for Baseline/NV1 clearance (mandatory).

About You:

• Strong analytical, problem-solving and organisational skills, with a proactive, reliable and quality-focused approach.
• Excellent communication and customer engagement skills, confident working with end users, stakeholders and subcontractors.
• Collaborative, adaptable and self-motivated team player with the ability to learn quickly and take ownership in fast-paced environments.

Apply:

Click apply or for further information, contact Reece.Prideaux@TalentInternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

The Role

As the site-based Project Engineer, you will oversee day-to-day field engineering, contractor coordination, QA/QC and schedule control for civil and mechanical work fronts including:

• Earthworks, drainage, access roads and laydowns
• Foundations, hardstands and substation civils
• Trackers, piling, torque tubes and mechanical structures
• Interface management with electrical and substation works

You will provide clear direction in the field, maintain high standards of safety and quality, and ensure works are delivered on schedule to support commissioning milestones.

Key Responsibilities

• Champion a strong safety culture through pre-starts, inspections and field engagement
• Ensure compliance with permits, environmental approvals and heritage/land access conditions
• Manage ITPs, test plans, hold/witness points, RFIs, NCRs and MDR documentation
• Coordinate survey control, set-out, as-builts/WAE and drawing conformance
• Run 3-6 week look-aheads and short-interval control linked to critical path
• Track production metrics (piles/day, tracker assemblies/day, concrete m³/day, etc.)
• Support contract administration including variations, quantities and progress claims
• Lead contractor and vendor coordination across multiple work fronts
• Drive readiness for commissioning through QA close-out and turnover packages
• Prepare weekly reports covering HSE, progress, risks and schedule pressures

About You

To succeed, you will bring:

• Bachelor’s degree in Civil or Mechanical Engineering
• 5+ years’ site-based engineering experience (civil/mining/energy)
• Strong delivery experience in earthworks, drainage, roads and foundations
• Practical understanding of QA/QC and Australian Standards
• Proven ability to run look-aheads, short-interval control and production tracking
• Experience coordinating contractors and managing complex interfaces
• Strong communication and field leadership skills
• Ability to thrive in Pilbara FIFO conditions (2:1 roster)

Desirable

• Utility-scale solar experience (trackers, piles, modules, inverter pads)
• Familiarity with 1P trackers, piling QA and module handling
• P6/MS Project and Power BI/Excel reporting capability
• Experience working on Tier 1 miner sites

What’s on Offer

• Major renewable energy project – 440 MW utility-scale solar farm
• FIFO 2:1 roster with continuity rotation
• Mobilisation period in Perth before site deployment
• Camp accommodation, meals and site transport provided
• Competitive contract rate
• Long-term pipeline of future work for high performers

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Full time position – 40 hours per week

Victoria location

$40-$60 per hour + super (experience dependent)
Full-time | Industrial & Commercial HVAC | Applied/Chiller Systems

Are you an experienced Chiller Technician looking to join a highly specialised, supportive, and growing national service team? Our client, a market leader, is expanding their Victorian division and seeking a skilled professional with strong technical ability and genuine pride in their work.

This is an opportunity to join a niche, high-performing Applied HVAC team that services large-scale industrial and commercial chillers across Victoria and Tasmania. You’ll work with a down-to-earth leadership team who understand the job from the ground up and give technicians autonomy, flexibility, and ongoing development opportunities.

About the Role

As a Service Technician – Applied (Chillers), you’ll be responsible for routine maintenance, commissioning, diagnostics, breakdown service, and technical repairs on industrial/commercial chiller systems. You’ll work across a wide range of sites, including hospitals, airports, data centres, manufacturing facilities and other large commercial environments.

This role suits a technician who can work independently, communicate clearly with customers, and take ownership of service quality and safety.

Key Responsibilities

• Conduct routine maintenance, commissioning, testing, and repairs on large commercial/industrial chillers
• Diagnose faults, analyse performance issues, and implement effective solutions
• Perform site surveys, replacements, modifications, and preventative maintenance
• Prepare for onsite work by assessing layouts, identifying risks, and organising tools/materials
• Complete service reports, timesheets, and paperwork to a high standard
• Liaise with Service Coordinators and customers to manage daily schedules and provide technical support
• Explain service charges and work performed to customers in a clear, professional manner
• Supervise apprentices where required
• Maintain technical currency and uphold all safety, WHS, and quality requirements

What You’ll Bring

Must-Have

• Air-conditioning & Refrigeration Trade qualification
• Minimum 4-5 years’ experience working specifically on chillers
• Strong troubleshooting ability and experience working independently
• Valid driver’s licence
• Excellent communication, documentation, and customer service skills
• Ability to plan your workload and set priorities effectively

Highly Regarded

• OEM background
• Experience in both chillers and controls
• Experience working on large-tonnage industrial equipment
• Exposure to complex commercial/industrial sites (hospitals, data centres, etc.)

Why Join?

• Join a small, specialised national team with strong growth and increasing demand
• Supportive leadership with genuine care for team culture-no tolerance for toxicity
• Clear career pathways: Technician → Senior Technician → Field Supervisor → Service Manager (and beyond)
• Large, well-performing organisation with stability, investment, and new divisions being built (including Controls)
• Autonomy over your schedule – go direct to site, manage your day, and use digital reporting tools
• Majority of work within 100km of Melbourne
• Mix of maintenance, service, commissioning, warranty work, and quoted works
• Paid overtime, after-hours allowance, and double-time callouts (minimum 4 hours)
• Not an excessive overtime environment – mostly standard business hours
• Strong support from Service Coordinators and senior technical leaders

Salary & Conditions

• $40-$60 per hour + super (rate dependent on chiller experience)
• 38-hour week + 2 hours paid weekly overtime
• Additional overtime, weekend work, and after-hours roster paid accordingly
• Full-time permanent role
• Visa holders with full Australian work rights considered (no sponsorship)

Apply Now

If you’re a skilled Chiller Technician looking for stability, growth, and a genuinely supportive team culture, we’d love to hear from you.
Apply with your CV or contact us for a confidential conversation.

Talent International is currently recruiting a Project Support Officer to work for the NSW Government, based in Coniston. The position is a 3-month contract role with the possibility of extension. The role pays $50.88/ hour + Super.

Hours of Work: 7 hours p/d, 35 hours p/w

Description:

Provides high-quality executive, project and administrative support to enable the efficient and effective operation of the Business Unit.

Key Responsibilities

• Deliver executive and secretarial support including calendar management, coordinating meetings, travel bookings, conferences, and seminars.
• Review and track incoming correspondence (e.g., Briefing Notes, Ombudsman enquiries), ensuring appropriate action and escalation when required.
• Support financial administration activities, assist with report compilation, and prepare documentation as needed.
• Provide general administrative support by preparing letters, registers, reports, spreadsheets, and other correspondence.
• Assist with business systems testing, data acquisition and analysis, and present data graphically for stakeholder reports.
• Monitor administrative and project service performance, identify process improvements, make recommendations, and coordinate approved changes to enhance efficiency.

About You

You will be organised, professional, and able to work with discretion and initiative. Strong communication skills, attention to detail, and experience supporting senior leaders or project teams will be highly regarded.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

• Opportunity to be based out of Townsville OR Cairns
• Work from home one day per week
• Enjoy autonomous working conditions

Your new company:

This organisation is a leading transport and logistics provider operating across Australia and New Zealand, delivering end-to-end freight, transport, and supply chain solutions for businesses of all sizes. With a strong focus on safety, innovation, and operational excellence, they manage complex national networks spanning road, rail, air, and sea. Their people are at the heart of their success, and they are committed to building a culture of accountability, collaboration, and continuous improvement-ensuring reliable service for customers and a supportive, growth-focused environment for employees.

Your new role:

Reporting to the Head of Health, Safety, and Environment Operations this role will be responsible for driving the proactive implementation and continual improvement to building a strong and positive health, safety, and well being culture and to ensure compliance with all Health and Safety legislation.

Your main duties and responsibilities may include:

• Provide expert Health and Safety advice to operational leaders to embed a positive safety and well being culture.
• Lead and support the implementation of safety and well being initiatives in line with the HSE strategic plan.
• Drive organisational capability through coaching, mentoring, and engagement across all levels.
• Lead or support investigations of incidents, including Significant Safety Incidents (SSIs), environmental events, ensuring root causes and contributing factors are identified and addressed.
• Ensure accurate safety data entry and reporting, including incident classification and closure within target time frames.
• Review and maintain HSE documentation ensuring accessibility and compliance.

What you’ll need to succeed:

• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.

• Demonstrated experience in a HSE role in similar a high-risk industry.
• ICAM Investigation Training (or equivalent investigation methodology).
• Experience in relationship management of both internal clients and external stakeholders.
• Excellent working knowledge and awareness of Work Health and Safety Legislation.
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent.
• Ability to challenge, influence, change and improve current systems, procedures, and processes (where required).
• Ability to undertake audits, inspections, risk assessments and develop safe work instructions.
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

How to Apply:

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Emma Hansen (07) 3031 4517 // emma.hansen@talentinternational.com OR Steph Smithers today (07) 3031 4500 // steph.smithers@talentinternational.com

• Opportunity to be based out of Townsville OR Cairns
• Work from home one day per week
• Enjoy autonomous working conditions

Your new company:

This organisation is a leading transport and logistics provider operating across Australia and New Zealand, delivering end-to-end freight, transport, and supply chain solutions for businesses of all sizes. With a strong focus on safety, innovation, and operational excellence, they manage complex national networks spanning road, rail, air, and sea. Their people are at the heart of their success, and they are committed to building a culture of accountability, collaboration, and continuous improvement-ensuring reliable service for customers and a supportive, growth-focused environment for employees.

Your new role:

Reporting to the Head of Health, Safety, and Environment Operations this role will be responsible for driving the proactive implementation and continual improvement to building a strong and positive health, safety, and well being culture and to ensure compliance with all Health and Safety legislation.

Your main duties and responsibilities may include:

• Provide expert Health and Safety advice to operational leaders to embed a positive safety and well being culture.
• Lead and support the implementation of safety and well being initiatives in line with the HSE strategic plan.
• Drive organisational capability through coaching, mentoring, and engagement across all levels.
• Lead or support investigations of incidents, including Significant Safety Incidents (SSIs), environmental events, ensuring root causes and contributing factors are identified and addressed.
• Ensure accurate safety data entry and reporting, including incident classification and closure within target time frames.
• Review and maintain HSE documentation ensuring accessibility and compliance.

What you’ll need to succeed:

• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• Demonstrated experience in a HSE role in similar a high-risk industry.
• ICAM Investigation Training (or equivalent investigation methodology).
• Experience in relationship management of both internal clients and external stakeholders.
• Excellent working knowledge and awareness of Work Health and Safety Legislation.
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent.
• Ability to challenge, influence, change and improve current systems, procedures, and processes (where required).
• Ability to undertake audits, inspections, risk assessments and develop safe work instructions.
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

How to Apply:

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Emma Hansen (07) 3031 4517 // emma.hansen@talentinternational.com OR Steph Smithers today (07) 3031 4500 // steph.smithers@talentinternational.com

Team Leader – Debt Management| Location: Canberra | Contract Duration: 6 months

About the Client
Our client is providing strategic advice and support to the state government. As a vital agency, they are committed to delivering impactful outcomes for the community through effective financial management, policy development, and service delivery.

About the Role
As a Team Leader in the Debt Management section, you will lead and inspire a team dedicated to managing and recovering tax debts owed to the Territory. Your focus will be on implementing effective recovery strategies and enhancing compliance through education. With a commitment to maintaining the integrity of the taxation system, you will also manage accounts, optimise recovery approaches, and ensure transparent communication with taxpayers.

Key Responsibilities

• Lead, coach, and develop a team of debt management and account administration officers.
• Oversee daily workflows and distribute tasks for effective service delivery.
• Manage escalations and complex matters with professionalism.
• Review and authorize complex recovery actions in compliance with legislation.
• Monitor and report on debt recovery performance, identifying improvement opportunities.
• Contribute to debt recovery strategy development and implementation.
• Ensure the accuracy and integrity of taxpayer accounts and manage adjustments.
• Provide expert advice on tax legislation and procedural guidance, focusing on customer service.

Skills and Experience

• Proven experience in debt management, finance, or a related field.
• Strong leadership skills with the ability to coach and develop team members.
• Excellent analytical skills and proficiency in data management.
• Exceptional customer service orientation.
• Ability to navigate complex regulatory environments with sound judgment.

Qualifications

• Relevant degree in finance, business administration, or a related field preferred.
• Professional accreditation in debt recovery or management is advantageous.

Eligibility/Other Requirements

• Work Rights: A full Australian Work Right is required.
• Pre-employment Checks: Police check, references, and other security clearances as required.

Submit your application to Connie at Talent International by clicking the “APPLY NOW” with:

• A current CV
• A one-page statement of capability
• Your work rights status
• Two referees’ contact details

Don’t miss this opportunity-apply today!

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

• NV1 clearance required
• ACT on site location
• 12 month contract + possible extensions

Overview of the Position
We are seeking a Senior Cloud and Automation Engineer to deliver scalable and secure cloud automation solutions. This role supports resiliency goals and objectives for PROTECTED capabilities while considering dependencies and dependent systems and services. The successful candidate will work with customers to design cost-effective, secure, and resilient cloud-based solutions, identifying opportunities to consolidate, simplify, streamline, and improve internal and customer capabilities.

Duties

• Identify opportunities for automation within software processes.
• Run tests using tools and scripts for databases, systems, networks, and applications.
• Test automated techniques to ensure they perform effectively and complete assigned tasks.
• Design and execute QA tests using scripts and tools that automatically test functionality.
• Identify bugs and quality issues during the software development lifecycle and/or business and backend processes within the scope of automation.
• Collaborate with other business units to understand how automation can improve workflow.
• Design and implement automated solutions for cloud-based infrastructure, such as scripts.
• Manage complex cloud environments, including security measures for protecting data.

Skills and Experience Required

• Bachelor’s degree in IT, System Engineering, Computer Science, or a related field.
• Strong skills in programming and scripting.
• Expertise in at least one major cloud platform, with AWS preferred.
• Proficiency with Infrastructure-as-code.
• Solid understanding of computer programming and software development.
• Experience with one or more automation tools.
• Ability to troubleshoot equipment and perform complex system tests.
• Excellent analytical and organisational skills, attention to detail, strong leadership, and problem-solving skills.
• Ability to communicate effectively with other members of the development team.

Application Process
If you would like to apply, please contact Emma on 0480 804 408 or email emma.gibbons@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

The Role

We are seeking a Sales Support Administrator to join a technology distribution company based in South East Melbourne. This is a full-time permanent role offering a supportive environment, and long-term stability. In this role, you’ll provide administrative support to the sales team, process sales orders, manage customer communications, and ensure smooth coordination between internal teams. It’s ideal for someone who is organised, proactive, and enjoys working in a fast-paced environment.

Responsibilities

• Process sales orders, quotes, and customer requests accurately and efficiently
• Maintain communication between sales, warehouse, and customers
• Manage the sales inbox, handle enquiries, and assist with order tracking
• Support the sales team with general administration and reporting

About You

• 1-2 years’ experience in administration, customer service, or sales support
• Attention to detail and excellent written/verbal communication
• Confident, friendly, and proactive with strong organisational skills
• Driver’s licence and car preferably (free on-site parking)

If you’re bubbly, customer-focused, and have a passion for admin, this is a fantastic opportunity to grow your career.

Please apply now or contact Ahmad at ahmad.jahfar@talentinternational.com.

• Contract Until End of June – Government Department
• CBD Location – Hybrid Working Arrangement
• Training Users on a Salesforce Platform

The IT Trainer will help deliver training to users on a new Salesforce Platform. This will include reviewing current training materials and resources, creating/updating short training videos and accompanying documentation.

You will be responsible for

• Train users on the new Salesforce Platform
• Create deliver and support learning and development content (e.g. Guides, videos, eLearns and other resources).
• Creating further materials, training and learning opportunities as needed.
• Evaluate learning and development programs, identifying gaps in capability
• Ensure incoming staff have the support they need to succeed in their role

You will have

• Strong experience delivery of training programs
• Experience training on Salesforce
• Extensive experience of delivery of technical workshops in client environments
• Demonstrated experience communicating, consulting, collaborating and negotiating with a diverse range of stakeholders
• Strong written and verbal communication skills
• Qualification in Training and Assessment

What’s in it for you:

• Contract Until End of June
• Government Department
• CBD Location – Hybrid Working Arrangement

Please apply today to secure an interview or for more information contact Sarah Jordan on sarah.jordan@talentinternational.com

📍 Sydney CBD | Hybrid
📅 Contract until 30 June 2026
💼 Large Government Transformation Program

A major government program is seeking an experienced Solution Architect to support a digital initiative focused on delivering modern, scalable applications and technology solutions. You’ll work across application and solution architecture, identifying dependencies, shaping technical designs, and guiding SMEs through end-to-end delivery.

About the Role

In this position, you’ll apply strong architecture principles while also working hands-on at a detailed technical level. The role spans application and solution architecture, with valuable crossover into integration, data architecture, enterprise architecture, and cloud infrastructure.

You’ll also contribute to broader digital solution design across web technologies, digital products, identity management, hybrid cloud, and complex data exchanges.

Key Responsibilities

• Analyse and interpret detailed business requirements and ensure alignment with program architecture.

• Design and define technology solutions that support business objectives and digital transformation goals.

• Develop, test, and oversee implementation of technical solutions, ensuring delivery to agreed timelines.

• Partner closely with stakeholders, SMEs, and development teams to ensure solution integrity.

• Conduct research and provide recommendations across a wide range of technical systems.

• Support service catalogue development and collaborate with product owners and technical teams.

• Produce and maintain Solution Architecture Designs and work effectively with agile delivery teams.

About You

• Strong background in application & solution architecture, including hands-on technical design.

• Experience across integrations, data architecture, enterprise architecture, and/or cloud environments.

• Exposure to digital platforms, web technologies, IDAM, hybrid cloud, and data exchanges.

• Ability to balance competing priorities, challenge assumptions, and drive clarity in complex environments.

• Excellent communication and stakeholder engagement skills, with experience influencing cross-functional teams.