Information Access & Privacy Officers (Officer & Senior Officer Opportunities)

📍 Parramatta, NSW
💰 Officer: $493.80/day + Super | Senior Officer: $552.56/day + Super
📅 6-Month Contract | Strong Potential for Extension
⏰ 7.6 Hours per Day | 38 Hours per Week

Talent International is currently recruiting for multiple Information Access & Privacy opportunities based in Parramatta. We are seeking both Officer and Senior Officer level candidates with experience in information access, privacy, governance, compliance, or legislative interpretation within government or regulated environments.

These positions offer the opportunity to work on a broad range of privacy and information access matters while contributing to compliance, policy improvement, stakeholder engagement, and legislative advisory functions.

Key Responsibilities

• Decide formal access applications under the Government Information (Public Access) Act 2009 (GIPA Act).
• Manage complex and large access applications (Senior Officer level).
• Conduct privacy internal reviews under relevant privacy legislation.
• Assist with informal access applications and third-party consultations.
• Provide advice on privacy and information access matters to internal stakeholders.
• Support external reviews with the Information and Privacy Commission (IPC) and NSW Civil and Administrative Tribunal (NCAT).
• Assist with statutory reporting and operational compliance functions.
• Contribute to the development and improvement of internal policies, procedures, and processes.
• Assist with Parliamentary calls for papers, including Standing Order 52 requests.
• Deliver training and guidance to staff on information access and privacy matters (Senior Officer level).

Key Challenges

• Keeping up to date with developments in privacy and information access legislation, precedents, and best practices.
• Managing statutory timeframes while delivering accurate and timely advice across multiple stakeholders and matters.

Essential Skills & Experience

For Officer Level:

• Demonstrated experience interpreting legislation and providing advice within a government, legal, compliance, governance, or regulatory environment.
• Strong written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.

For Senior Officer Level:

• Strong knowledge and experience working with:
  • Government Information (Public Access) Act 2009
  • Privacy and Personal Information Protection Act 1998
  • Health Records and Information Privacy Act 2002
• Experience handling complex information access and privacy matters.
• Strong stakeholder engagement and advisory capabilities.

If you are interested in either the Officer or Senior Officer opportunity, please apply now.

Location: Chipping Norton, NSW

Pay: $34 per hour (contract), with a pathway to permanency.

Contract: Inital 3 month contract with the view to extend and convert permanent

Hours: 38 hours per week, with start times from 8am, 9am or 9:30am.

About the Role

We are seeking a motivated Contact Centre Representative to join the Customer Care Team of a leading manufacturing organisation. This is an office-based role, supporting our customers and dealers with inbound queries and delivering exceptional service. You’ll be the first point of contact for customers, providing product information, logging and escalating concerns, and allocating service jobs.

Key Responsibilities

• Handle inbound customer calls, ensuring a professional level of service at all times.
• Resolve or escalate customer and dealer queries via phone, email, and other channels.
• Log and report customer concerns, updating CRM records accurately.
• Provide product information and process Technical Support and Service Requests.
• Allocate service jobs to Service Agents or refer to Service Delivery.
• Adhere to all internal processes and procedures.

Key Competencies

• Strong telephone communication skills with the ability to manage conflict.
• Excellent attention to detail, time management, and team collaboration.
• Proficiency in Microsoft Office (Excel & Outlook); SAP CRM experience highly regarded.
• Basic product knowledge (componentry, fault codes, nomenclature) an advantage.

Qualifications & Experience

• Typing speed of at least 35 wpm.
• Minimum 12 months in a contact centre environment.
• Basic to intermediate computer and Microsoft Office skills.

Why Join Us?

• $34 per hour with a clear pathway to permanency.
• Join a supportive team within a leading manufacturing organisation.
• Office-based role with varied start times to suit your lifestyle.

If this role sounds like you please APPLY NOW!

The Opportunity:

Our client is a large, purpose-driven Federal Government Agency seeking an APS5 Intranet Officer to support the ongoing management and enhancement of its internal intranet platform.

This role is well suited to someone with strong SharePoint experience who enjoys working with stakeholders, improving digital content, and supporting organisational change through effective internal communication. You will contribute to nationally significant services by ensuring staff have access to accurate, accessible and user-focused intranet content.

• Australian Citizenship required (MANDATORY – Federal Government).
• Contract to 31 December 2026, with likely extension.
• APS5 hourly rate of $55.24 + Super.
• Based in Geelong VIC.
• WFH Flexibility (2/3 split).

About the role:

The APS5 Intranet Officer works within established policies, frameworks and procedures to support the delivery and continuous improvement of the agency’s intranet. You will work closely with internal communications teams and business areas to manage content, provide guidance to intranet authors, and support redevelopment initiatives.

The role requires sound judgement, the ability to manage competing priorities, and a strong focus on accessibility, usability and stakeholder engagement.

Responsibilities may include but are not limited to:

• Supporting the development, publishing and maintenance of intranet content using SharePoint Online.
• Providing advice and guidance to internal stakeholders on intranet content, standards and accessibility.
• Managing intranet support requests and enquiries through a service desk environment.
• Monitoring intranet performance and contributing to reporting and analysis.
• Supporting intranet redevelopment and continuous improvement activities.
• Collaborating with internal communications and business teams to ensure content accuracy and consistency.

Essential criteria:

• Demonstrated experience using SharePoint, preferably SharePoint Online.
• Experience supporting or managing an intranet or internal digital platform.
• Strong written and verbal communication skills.
• Ability to work collaboratively with stakeholders to deliver outcomes within agreed timeframes.

Desirable skills and experience:

• Experience in content writing, editing or performance reporting.
• Knowledge of accessibility standards (e.g. WCAG).
• Experience using tools such as Jira or similar workflow systems.
• Exposure to communications, digital, UX or change initiatives.

APPLY:

Submit your resume, or for further information please contact
Reece.Prideaux@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

• Enterprise Architecture in ERP environments, with strong governance and procurement experience
• 7.5 month initial contract + 1 x 12 month extension option
• ACT location
• Must hold minimum NV1 security clearance

Our Client

This government agency is committed to the prosperity of the Commonwealth, working with business to deliver quality trade and investment, driving growth in tourism and sharing commercial insights to inform government policy. The agency works closely with business, academic institutions, tourism operators, local government and citizens to develop international markets, win productive foreign investment and strengthen Australia’s tourism industry, as well as assisting with consular and passport services.

The Role

Our client is seeking an experienced Enterprise Architect to provide senior-level architecture support across a range of digital products, platforms and enabling technologies. You will work closely with delivery teams, architects, vendors and senior stakeholders to ensure technology decisions are practical, aligned to enterprise direction and support successful delivery outcomes.

This role will support a range of enterprise initiatives including systems uplift, cloud and infrastructure transitions and ongoing enhancements to core digital platforms.

Your duties will include:

• Providing pragmatic architectural advice across digital products, cloud, infrastructure, data and integration domains
• Assessing solution options and identifying risks, dependencies and cross-system impacts
• Supporting delivery teams and solution architects to ensure fit-for-purpose solution designs
• Developing and maintaining enterprise architecture artefacts, patterns and standards
• Supporting architecture governance and defensible technology decision-making

Skills and Experience

• Proven experience as a senior Enterprise Architect within complex environments
• Strong ability to translate business requirements into practical technical solutions
• Experience working within APS procurement processes including Digital Marketplace arrangements
• Experience providing architectural advice across multiple technical domains
• Strong stakeholder engagement and communication skills
• Experience supporting enterprise architecture governance and design assurance activities
• Experience with ERP-related programs and technology roadmaps highly regarded

Application Process

If you would like to apply, please click ‘APPLY’. For further information, contact Jaela on 0480 806 146 or email jaela.smith@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

• AWS API Gateway, cloud architecture, API platform design, CI/CD and infrastructure-as-code experience essential
• 6 months + 2 x 6 months
• Baseline security clearance required, NV1 highly desirable

Our Client

Our Federal Government client is Australia’s principle revenue collection agency, primarily responsible for administering the federal taxation system and superannuation legislation, as well as managing and delivering a range of Australian government payment and loan schemes.

The Role

We are seeking an experienced Cloud Architect to play a key role in the design and evolution of a large-scale enterprise API platform supporting mission-critical digital services. This position offers the opportunity to work on complex cloud transformation initiatives, driving secure, scalable and modern API architecture solutions across a highly visible government environment.

Your duties will include:

• Designing target-state API gateway and cloud platform architecture
• Defining API request flows including authentication, authorisation, routing and policy enforcement
• Developing AWS infrastructure patterns using CloudFormation and/or AWS CDK
• Creating reusable API onboarding, deployment and governance patterns
• Collaborating with development teams to transition and modernise existing APIs
• Contributing to CI/CD pipeline design, observability and operational standards

Skills and Experience

• Strong AWS cloud architecture experience, particularly with AWS API Gateway
• Experience designing enterprise-scale API platforms and integration solutions
• Hands-on background in REST API development and middleware engineering
• Strong knowledge of CloudFormation, AWS CDK and infrastructure-as-code practices
• Experience with AWS services including Lambda, ECS, EKS, S3, DynamoDB and CloudWatch
• Understanding of OAuth 2.0, OpenID Connect, API security and CI/CD delivery models

Application Process

If you would like to apply for this opportunity, please click ‘APPLY’. For further information, please contact Jaela Smith on 0480 806 146 or email jaela.smith@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

• Experience with Identity and Access Management (IdAM), SCIM APIs, MS Graph and PowerShell
• 12 months + 1 x 12 month extension
• Must be an Australian Citizen with ability to obtain NV1 clearance

Our Client

This government agency is a service provider, responsible for providing and funding a range of support services to thousands of individuals across Australia. With multiple locations across Canberra, and nationwide, the organisation seeks only the most skilled and professional individuals to assist them in developing programs, policies and initiatives that will improve the quality of life for vulnerable Australians.

The Role

This opportunity will see you supporting enterprise Identity and Access Management capabilities within a large-scale multi-cloud environment. You will work closely with engineering and development teams to maintain and enhance identity solutions, improve automation capabilities and support secure access management practices across the organisation.

Your duties will include:

• Supporting and maintaining enterprise Identity and Access Management solutions
• Integrating identity solutions across multiple applications and cloud environments
• Developing and improving automation capabilities using PowerShell and APIs
• Supporting conditional access policies and secure access provisioning processes
• Building strong relationships with internal stakeholders while managing competing priorities

Skills and Experience

• Demonstrated experience supporting Identity and Access Management environments

• Experience with APIs including SCIM, MS Graph and PowerShell scripting
• Exposure to cloud-based environments and identity integrations
• Experience with Microsoft Identity technologies and conditional access policies
• Ability to work independently and manage competing priorities effectively
• Strong communication and stakeholder engagement skills
• Australian Citizenship with ability to obtain NV1 clearance

Application Process

If you would like to apply, please click ‘APPLY’. For further information, contact Jaela on 0480 806 146 or email jaela.smith@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

• 6 month initial contract + 2 x 6 month extension options
  
• Baseline security clearance required (NV1 desirable)

Position Overview
An exciting opportunity is available for an experienced Portal Architect to lead the design and architecture of a large-scale developer portal within a complex government digital environment. This role will drive the end-to-end technical design of a modern API and developer experience platform, supporting secure onboarding, API discovery, subscription management, and integration services for both internal and external users.
Working across frontend architecture, backend service design, cloud-native hosting, and integration patterns, you will play a key role in shaping a scalable and secure portal solution built using React, Docusaurus, AWS Lambda, and DynamoDB technologies. The position offers the opportunity to influence strategic platform direction while contributing to modern digital service delivery practices.

Key Duties

• Lead the technical architecture and design of a new developer portal platform
• Produce logical and physical architecture documentation and architecture decision records
• Define frontend, backend, integration, identity, and workflow architecture components
• Design secure cloud-native hosting and deployment approaches across AWS environments
• Define API integration patterns, onboarding workflows, and credential management processes
• Develop backend service architecture using AWS Lambda and DynamoDB
• Design integration approaches for API management, workflow, and registration systems
• Establish observability, resilience, monitoring, and operational support models
• Define content structures, metadata standards, and documentation publishing approaches
• Support transition planning and coexistence strategies for legacy and future portal capabilities

Skills and Experience Required

• Strong frontend architecture experience across modern SPA frameworks including React, Angular, or Vue
• Demonstrated experience designing developer portals, API platforms, or digital experience solutions
• Strong understanding of AWS hosting patterns including CloudFront, S3 static hosting, ECS Fargate, and serverless architectures
• Experience designing backend REST APIs and secure authentication/authorisation patterns including OAuth2
• Knowledge of OpenAPI specifications and developer-facing API documentation solutions
• Experience producing architecture artefacts suitable for government assurance and governance processes
• Experience designing serverless applications using AWS Lambda and related cloud-native services
• Understanding of API onboarding, credential lifecycle management, and developer self-service patterns
• Knowledge of accessibility standards including WCAG 2.1 AA
• Strong stakeholder engagement and technical communication skills
• Current Baseline security clearance required (NV1 highly regarded)

Application Process
If you would like to apply, please contact Emma on 0480 804 408 or email emma.gibbons@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

This role supports a major government reform agenda focused on strategic policy, commissioning and market engagement. The position suits an experienced EL2-level policy leader with strong stakeholder engagement, governance and team leadership capability within complex public sector environments.

About the Client

Our client is a large Federal Government organisation responsible for delivering nationally significant programs and reform initiatives. The agency operates within a complex stakeholder environment and works closely with government, service providers and community partners to improve service delivery outcomes.

About the Role

The EL2 Director – Policy and Strategy will lead complex reform and policy workstreams within a nationally significant program environment. The role is responsible for strategic policy development, strategic commissioning initiatives, governance engagement and market analysis activities. You will work closely with internal executives, operational areas and external stakeholders to support policy reform outcomes and drive strategic priorities across the organisation.

Key Responsibilities

• Lead strategic policy and reform initiatives aligned to organisational priorities
• Develop policy advice, reform strategies and corporate documentation
• Lead strategic commissioning and market engagement activities
• Provide high-level advice on complex and sensitive issues
• Engage with internal and external stakeholders across government and industry
• Contribute to governance forums, steering committees and decision-making processes
• Manage workstreams, priorities and resources within agreed timeframes
• Support branch leadership and contribute to a positive team culture

Skills and Experience

• Demonstrated experience leading complex policy or reform initiatives within government
• Strong stakeholder engagement and influencing capability
• Experience preparing strategic policy advice, briefs and governance documentation
• Ability to manage competing priorities in a fast-paced environment
• Strong leadership, judgement and decision-making capability
• Experience working within commissioning, procurement or market engagement environments is highly regarded

Qualifications

• Relevant tertiary qualifications are highly desirable
• Equivalent public sector experience will also be considered

Eligibility / Other Requirements

• Australian citizenship is required
• Relevant pre-employment checks will apply
• No security clearance requirement has been specified

Why this role may appeal

This role offers exposure to nationally significant reform work within a complex policy and stakeholder environment. It would suit an experienced EL2 policy professional seeking strategic leadership responsibilities, cross-functional engagement and involvement in large-scale government reform initiatives.

How to Apply

Please submit:

• Current CV
• Statement of capability
• Confirmation of Australian work rights
• Two professional referees

Applications that do not include the requested statement may not be considered.

For over 30 years Talent has been redefining the contracting experience with industry-leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

The Company

This is a well-established Australian financial markets infrastructure business operating at the centre of the local wealth and capital markets ecosystem. They power platforms and services for brokers, advisers, and institutions. Our client is investing heavily in how their core payments, cash, and FX capabilities evolve. This is a newly created role sitting inside a growing Product team, reporting directly to the Head of Product.

The Role

You’ll own the Cash, FX & Payments product backlog end-to-end, taking what exists, identifying what’s stalled or missing, and driving it forward. That means producing sharp product artefacts (epics, user stories, acceptance criteria, workflow maps), partnering closely with engineering squads through delivery rather than just handing off tickets, and acting as the connective tissue between commercial, ops, risk, and technology stakeholders. You’ll also contribute to client-facing content and sales enablement, translating complex product detail into plain-language messaging that lands with clients and prospects.

What They’re Looking For

• Experience in financial services: payments, cash management, FX, wealth platforms, or market infrastructure is a must.
• 5+ years as a Product Owner or Product Manager in a platform or software environment
• Strong experience with crafting user stories, acceptance criteria, edge cases, data flows.
• Proven ability to pick up ambiguous product work and drive it to outcomes
• Familiarity with payments rails (NPP/PayID, BPAY, direct entry), APIs, or integration-heavy environments is a bonus.
• Degree in Business, Finance, Information Systems, or similar preferred.

If you are interested, please apply now. For a confidential discussion, please reach out to Josh.costigan@talentinternational.com

• 3 month initial contract + ongoing extensions
• Complex office relocation project for a major education provider
• Competitive rate on offer

Our client is currently an experienced Business Analyst to support a major office relocation and workplace transformation program. This role will work across business, IT, facilities, and external vendors to ensure a smooth transition with minimal disruption to business operations.
You’ll play a critical role in understanding business needs, documenting requirements, coordinating dependencies, and supporting delivery across technology, workplace, and operational change streams.

Key Responsibilities

• Gather, analyse, and document business and operational requirements related to office relocation and workplace change
• Work closely with stakeholders across IT, facilities, HR, vendors, and business units
• Support planning and coordination across technology moves, workplace setup, and business continuity
• Document current and future state processes, dependencies, and impacts
• Assist with cutover planning, risk management, and readiness activities
• Support testing, UAT, and validation of IT, AV, network, and end?user services
• Contribute to change, communication, and transition activities

Requirements:

• Proven experience as a Business Analyst on office relocation, site move, or workplace transformation projects
• Experience with large office moves or multi?site relocations
• Ability to manage multiple workstreams and dependencies
• Comfortable working in fast?paced, delivery-focused environments

• Exposure to AV, networks, end?user technology, or building services
• Experience working with vendors and external service providers
• Strong stakeholder engagement and communication skills
• Experience working across IT infrastructure, end?user computing, networks, or facilities projects

Benefits:

• Interview and start ASAP
• Competitive rate on offer
• Large program of work – good chance of multiple contract extensions

If you would like to know more please contact Sean Mantri on 0420 425 141 / sean.mantri@talentinternational.com or hit Apply Now!

• Contract until End of November – Government Department
• CBD Location – Hybrid Working Arrangement
• Development for SQL Databases

The Role
Our Government client is looking for an experienced Database SQL Developer to join a major enterprise Case Management System (CMS) transformation project supporting critical public sector services.

Key responsibilities

Develop, maintain, and troubleshoot SQL databases and ETL processes

• Design and optimise SQL queries for large-scale data migration activities
• Translate business and mapping requirements into technical SQL solutions
• Support ETL connectivity across Azure, on-premises, and vendor environments
• Analyse data structures and reconciliation processes

Key Skills

• Strong SQL Server database and development experience
• Advanced SQL query writing and performance tuning skills
• Experience supporting large data migration programs
• Hands-on experience with ETL tools and ETL process development
• Knowledge of scripting languages such as Groovy and JavaScript

What’s in it for you

• Contract until End of November
• Government Department
• CBD Location – Hybrid Working Arrangement

To find out more about this exciting new role please contact Sarah Jordan at sarah.jordan@talentinternational.com or apply now to secure an interview.

Opportunity
Long-term day rate contract expected to go for minimum 2 years (12 + 12 m initial approval) with potential to extend beyond. Option to be based in Richmond or Geelong 3 days per week with work from home flexibility.

This is a large federal government agency developing internal IT capability as they move away from a shared services IT model across other departments. The IT office is currently leading one of Australia’s largest Salesforce implementations, cloud migrations, and development of commercial API’s using a SAFe methodology.

Role
As an APS6 Identity Engineer L3 your role is to provide technical support and maintenance of the Identity and Access Management (IDM) function for the agency. The Identity Engineer will operate as a member of a team supporting the corporate enterprise IdAM solution in a multi-cloud environment.

Duties

• Maintain the IdAM solution, including on boarding new services in a multi-cloud environment
• Provide input to and adhere to underpinning policies and procedures in relation to access provisioning, removal, auditing, privileged access etc.
• Actively work to reduce manual effort by driving towards automation
• Work with development and engineering teams to integrate the IdAM solution across multiple applications and environments
• Possess the ability to work independently with limited supervision
• Respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards
• Manage confidential and sensitive information

Success Measures

• Minimum 3 to 5+ years’ experience designing, implementing, and supporting Identity and Access Management solutions and automations
• Experience in APIs, especially SCIM. MS Graph and developing in PowerShell
• Experience working with cloud/multi-cloud environments
• Experience working in Microsoft Identity solutions, including designing, implementing and maintaining conditional access policies
• Australian citizen with the ability to obtain and maintain an NV1 clearance

Apply
Submit your resume ASAP, or direct any questions to Jarrodd.edwards@talentinternational.com. Shortlisted candidates will be contacted.

Applications closing Wednesday 20th May with submissions to Client required on Friday 22^nd May with selection criteria addressed (to be provided).

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career