Level 2 Engineer

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable
Join a collaborative and supporting team in providing Level 2 onsite support across hardware and software in an enterprise environment.
In this position, you will deploy, configure, and support a range of digital workspace assets within hospital environments and other sites. You will ensure the smooth operation of critical IT services. Collaborating closely with senior engineers and technical team members, you’ll be tasked with troubleshooting technical issues, executing operational tasks, and actively seeking opportunities for service performance improvements.
Required Skills:
  • Proven experience with ICT/Technology, particularly in deploying and maintaining IT services.
  • Minimum of 1 year of engaging in routine operational tasks, assisting with troubleshooting, and ensuring compliance with technical standards.
  • Strong ability to implement solutions and assist in resolving technical issues while coordinating with team members.
  • Demonstrated willingness and capability to learn and adapt technical skills to support daily operations.
Nice to Have Skills:
  • Familiarity with service management processes and frameworks, particularly ITIL.
  • Experience in planning and deploying IT solutions in a variety of settings.
  • Knowledge of enhancing digital workspace experiences with a focus on usability and performance.
Preferred Education and Experience:
  • Technical certifications are preferred, though not mandatory (e.g., CompTIA A+, Microsoft Certified).
  • Background in computer science, information technology, or a related field is advantageous.
This is a great opportunity to grow your capability with the possibility of long term opportunities.
Please apply with an updated CV.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Level 3 Engineer

  • New Zealand
  • Auckland
  • Contract
  • Negotiable
Overview:
Our client is undergoing significant modernisation and requires a number of experience (Level 3) engineers for their modern workplace environment.
As a Level 3 Engineer, you providing advanced support across various platforms and technologies. This involves being the escalation point of onsite engineers, and you will work with vendors where appropriate to resolve business critical issues.
Ideally you will have experience across a number of these platforms and environments:
You do not need experience across all of the platforms and systems below.
  • Proficient in Microsoft Endpoint Configuration Manager (MECM) and Intune
  • Experience in application packaging and mobile device management
  • Solid understanding of on-premises and online Exchange environments
  • Familiarity with Microsoft 365 (M365) and Power Platforms
  • Knowledge of Citrix and Horizon VDI
  • Strong troubleshooting and analytical skills
  • Excellent communication and interpersonal abilities
Nice to Have Skills:
  • Experience with ITIL frameworks
  • Familiarity with scripting languages (e.g., PowerShell, Python)
  • Knowledge of networking concepts and security protocols
This has the potential to be a long-term contracting opportunity, apply with an up-to-date resume for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.