Technical Business Analyst – D365 Finance & Operations

Auckland | Contract | ASAP Start | Hybrid (3 days onsite)

About the Role

We are looking for an experienced Technical Business Analyst to support a business through the implementation of Microsoft Dynamics 365 Finance & Operations and related financial systems.

This is a hands-on contract opportunity where you’ll work closely with finance stakeholders, technical teams and external vendors to ensure the new systems and processes meet business requirements.

The project is already in the implementation phase, so we’re looking for someone who can hit the ground running, bring strong financial systems knowledge and confidently challenge solutions where needed.

Key Responsibilities

• Work closely with finance and accounting teams to understand existing processes and design improved end-to-end workflows.

• Translate complex finance and accounting requirements into clear functional and technical specifications.

• Support the implementation of Dynamics 365 Finance & Operations and related business systems.

• Act as the key link between internal stakeholders and external vendors, ensuring solutions meet business requirements.

• Review and challenge vendor configurations, recommendations and delivery outcomes.

• Support data mapping, cleansing, migration, validation and reconciliation activities.

• Coordinate and support User Acceptance Testing (UAT), end-to-end testing and defect resolution.

• Validate financial transactions, system integrations, workflows and reporting outputs.

• Support implementation readiness, cutover activities and post-go-live requirements.

About You

We’re looking for a confident, delivery-focused Technical BA who brings a strong understanding of financial accounting processes alongside proven ERP implementation experience.

Ideally, you’ll have:

• Strong experience as a Senior or Technical Business Analyst, particularly across ERP or financial systems implementations.

• Experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) or similar ERP platforms.

• Solid financial accounting knowledge, with the ability to understand and translate finance requirements into system solutions.

• Experience working directly with finance and accounting stakeholders to improve business processes.

• Hands-on experience across data migration, reconciliation, UAT and integration validation.

• Strong vendor management skills, with the confidence to challenge technical solutions and hold delivery partners accountable.

• Excellent stakeholder engagement, communication and documentation skills.

• A proactive, practical approach and the ability to work independently in a fast-moving project environment.

Experience across Dynamics CRM, Employment Hero or other financial systems would also be beneficial.

If you have strong ERP implementation experience, understand finance processes and enjoy bridging the gap between business and technical teams, we’d love to hear from you – Apply now or email amber.shaw@talentinternational.com

Opportunity knocks:

We are looking for a Service Delivery Lead to coordinate day-to-day IT services, keep stakeholders informed, and help the team meet its service commitments.

This position would suit an intermediate-level candidate with 5-7 years of IT experience, including 2+ years in a service delivery coordination role, who is ready to step into a role with strong vendor and SLA ownership.

This is a hands-on step-up role (not a senior management position)

Key responsibilities:

• Coordinate daily IT service operations and ensure actions are followed through to completion.
• Track performance against SLAs and escalate risks when needed.
• Coordinate IT equipment purchases with vendors and internal teams, ensuring requirements and timelines are met.
• Work with technical teams to resolve problems and maintain service quality.
• Keep stakeholders informed through clear, timely updates.
• Use ITIL practices to support consistent service delivery.

About you:

• Around 5 year’s experience in IT, including a couple of years in service delivery or coordination.
• Confident working in an SLA-driven environment and comfortable managing follow-ups and escalations.
• Strong vendor management/supplier coordination experience (holding external parties accountable to outcomes and timelines).
• Solid understanding of Microsoft environments (on-prem + cloud) so you can coordinate effectively with technical teams.
• Exceptional communication skills and the confidence to work with both technical teams and business vendors.

If you’re ready to take greater ownership of service delivery, we’d loveb to hear from you.

Project Manager – CRM & Digital Transformation

Are you a capable Project Manager who enjoys delivering complex digital systems and working across business, technology and vendor teams?

We are looking for a hands-on Project Manager to join a well-known Auckland organisation and deliver a varied portfolio of customer and digital transformation initiatives. Experience delivering Salesforce CRM implementations would be advantageous; however, we would also love to hear from you if you have successfully delivered comparable CRM, ERP or enterprise digital platforms involving complex data and system integrations.

This role would suit an experienced Project Manager ready to take ownership of complex projects and build their experience within a collaborative organisation.

The role

You will manage end-to-end delivery across projects: Salesforce CRM rollouts, improvements and platform enhancements; CRM and Single View of Customer initiatives; Integrations connecting CRM, eCommerce, point-of-sale and related platforms

You will be responsible for scope, planning, budget, resources, risks, dependencies, governance, vendors, testing, change, cutover and transition into business-as-usual operations.

What we are looking for

• Proven experience delivering complex digital or enterprise-system implementations

• CRM implementation experience with Salesforce, Microsoft Dynamics 365, SAP CRM/CX, Oracle CX, HubSpot or a comparable platform is highly desirable

• Alternatively, experience delivering complex ERP, HRIS, eCommerce, customer portal, CMS, POS, procurement, analytics or other integrated systems

• Strong understanding of data migration, systems integration, testing, cutover and operational transition

• Experience managing external vendors and multidisciplinary business and technology teams

• Excellent communication skills, with the ability to engage technical specialists, executives and non-technical operational stakeholders

• Strong planning, governance, risk, budget and dependency-management capability

• A practical, collaborative approach and willingness to roll up your sleeves in a lean technology environment

• Public-sector or similarly complex organisational experience would be advantageous

This is a permanent opportunity for someone seeking stability, meaningful delivery ownership and the chance to contribute to projects that support Auckland’s people, businesses and experiences.

If this sounds like the right next step for you, please apply with your updated CV

We are only able to consider those candidates with relevant NZ work rights who are already based in NZ.