Senior Customer Insights Analyst

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable
Overview:
Join our client, a leading financial services organisation based in Auckland, and help shape their vision. As a Senior Customer Insights Analyst, you will play a pivotal role in transforming customer-related data into tangible insights that elevate the customer experience. You will collaborate with cross-functional teams to drive client-centric initiatives, leveraging your analytical skills to enhance digital platforms and ensure that every interaction reflects a commitment to quality service and simplicity. Your insights will influence strategies that reshape how our client connects with their customers, making a significant impact in the organisation and the financial services sector.
Required Skills:
  • Proficient in Power BI, SQL, and Python for in-depth data analysis and visualisation.
  • Strong analytical skills with the ability to interpret complex datasets and translate findings into actionable insights.
  • Experience in developing and maintaining dashboards and reports specifically related to customer behaviour for tracking customer engagement metrics.
  • Excellent communication skills, capable of presenting data findings clearly and effectively to stakeholders.
  • A solid understanding of customer experience principles, with a knack for identifying opportunities for service enhancement.
Nice to Have Skills:
  • Familiarity with Databricks for exploratory analysis and data preparation.
  • Experience in the financial services industry or similar environment.
  • Understanding of predictive modeling techniques for customer retention and engagement.
Preferred Education and Experience:
  • Relevant tertiary qualification in Technology, Data Science, Business Analytics, or a related field.
  • A minimum of 3-5 years of experience in a similar data analysis or insights role.
If you are passionate about data-driven insights and dedicated to enhancing customer experiences, we encourage you to apply.
Please note we are only able to consider candidates based in New Zealand with valid working rights.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Business Analyst - Enterprise Systems Implementation

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable
  • Business Analyst – Insurance Platform Upgrade

Auckland | Contract till early December 2026 | Hybrid

Opportunity knocks…

We’re seeking an experienced Business Analyst to support an in-flight core insurance platform upgrade. This role fills a critical gap on the programme and requires someone with strong BA rigor, and reduce delivery risk. Your role is to surface impacts early and ensure nothing breaks.


The inside word…

  • Core insurance system upgrade / implementation

  • Strong focus on current vs future state analysis and gap identification

  • Vendor-led upgrade with business-owned outcomes

  • Heavy stakeholder engagement across business, vendor, and delivery teams

  • Hybrid working, cooperative and pragmatic team culture


You’ll be responsible for…

  • Current-state and future-state discovery with business stakeholders

  • Gap analysis to identify functional and behavioural changes

  • Identifying impacts, risks, and downstream issues

  • Partnering with PMs, developers, testers, vendor, and internal SMEs

  • Supporting test readiness with BA-level validation (not a testing role)


What we’re looking for…

  • Insurance domain experience – essential

  • Strong BA experience on system implementations or platform upgrades

  • Confident stakeholder engagement in complex environments

Nice to have:

  • Integration or API exposure

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Project Manager

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable

Opportunity knocks…

Join our government client as a Project Manager and help drive meaningful change across a variety of projects and key initiatives including website refreshers, system roll-outs and data or system integrations.

Why you’re special…

  • You are a Project Manager with 3 years of experience, having previously transitioned from a Business Analyst background.
  • You have delivered digital IT projects with a minimum duration of 6-12 months, including software implementation, complex data migrations, and system integrations in a large and complex environments.
  • You are experienced working closely with cross-functional IT teams including Product Owners, Architects and Developers.
  • You are experienced in managing cross-project dependencies and proactively identifying and addressing potential impacts.

What’s in it for you?

  • Join a purpose led organisation that has a diverse portfolio of projects ongoing.
  • Auckland CBD location.
  • Great close knit team.
  • Permanent Opportunity.

Please apply now to register interest.

We are only able to consider those candidates with relevant NZ work rights who are already based in NZ.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Business Analyst

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable

Overview:

Our forward-thinking financial services client is expanding their digital presence and is seeking a Senior Business Analyst to play a key role in a large-scale digital transformation.

Working across multiple initiatives, you will partner closely with business leaders and delivery teams to understand the organisation’s vision, objectives, and desired outcomes. You will assess the impact of initiatives, identify who is affected, evaluate where genuine value is created, and determine how that value can be measured and realised. From there, you will translate complex business needs into clear, actionable, and well-structured requirements that enable teams to execute with confidence.

Acting as the central point of collaboration across multiple business units and departments, you will align stakeholders, cut through ambiguity, and ensure initiatives are well defined, strategically aligned, and ready for delivery. You will work end to end from early discovery and problem definition through to detailed analysis, delivery support, and benefits realisation.

You will contribute across a broad digital portfolio, ranging from hands-on enhancements to web, mobile, and CRM platforms through to complex initiatives such as system replacements, platform migrations, and process re-engineering. Your ability to balance big-picture transformation thinking with detailed analysis will be critical to delivering meaningful, measurable outcomes.

Required Skills:

  • Proven experience as a Senior Business Analyst delivering multiple complex digital and transformation initiatives, preferably within financial services
  • Strong experience operating across both discovery and delivery phases, including detailed functional and non-functional requirements
  • Demonstrated ability to assess business impact, value, dependencies, and risks
  • Exceptional stakeholder management skills, with experience working across multiple business units and levels of seniority
  • Ability to break down ambiguous problems and translate them into structured, actionable work for delivery teams
  • Experience collaborating with third-party vendors and technology partners in an outsourced environment
  • Strong documentation skills, including the ability to reverse engineer existing systems and specifications
  • Familiarity with agile methodologies, modern product practices, and iterative delivery
  • Proficiency in tools such as Jira, Confluence, and Lucid

Nice to Have Skills:

  • Experience with customer journey mapping, value stream mapping, and service design
  • Knowledge of regulatory and compliance considerations in financial services
  • Experience contributing to or leading large transformation programmes
  • Background in fast-paced or evolving environments

Preferred Education and Experience:

  • Bachelor’s degree in Business Administration, Finance, or a related field
  • 5+ years of experience as a Business Analyst delivering digital or transformation initiatives

If you are an adaptable and detail-oriented Business Analyst looking to make a significant impact in a busy digital environment, we encourage you to apply.

Please note we will only be considering candidates currently located in New Zealand with working rights.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Solutions Architect

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable

Overview:
Join our clients architecture team team as a Solutions Architect, where you will play a pivotal role in shaping the future of the technology landscape. You will collaborate closely with our existing Solution Architect to design and implement robust solutions.

My client is looking for a tech-savvy innovator who not only brings technical expertise but also a sense of humour to the table. This 12-month contract, with the potential to extend to 18 months or more, offers the unique chance to work on cutting-edge technologies in an Azure environment.

Required Skills:

  • Proficient in API design and management
  • Experience with integration’s involving complex systems
  • An understanding of React Native for mobile app development and Angular for web app development would be great.
  • Ability to navigate ambiguity and operate effectively without established frameworks

Nice to Have Skills:

  • Familiarity with cloud-based solutions and microservices architecture
  • Experience in working with Agile methodologies
  • Strong understanding of software development lifecycle best practices

Other Requirements:

  • Ability to collaborate effectively with technical and non-technical team members
  • Excellent communication skills, both verbal and written
  • Flexibility to adapt to changing project requirements and priorities

This is an immediate start opportunity. Apply to JP Browne for a confidential conversation.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Engineering Capability Lead - Java

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable
  • Engineering Capability Lead – Backend Focused Java focused and mentorship role
  • Auckland CBD | Permanent | Hybrid flexible working
  • Salary + Benefits | Provide Tech Leadership, developing coding standards and guidelines – forward looking role.

Our highly regarded Auckland central client has a rare opportunity for an Engineering Capability Lead to join their team. This is a leadership role encompassing hands-on Java development, technical team mentoring and shaping future technology decisions. This position is ideal for someone who still loves to get hands-on with code (circa 30-40%) but thrives when uplifting others, setting engineering standards and supporting organisational technological growth.

You’ll have the opportunity not just to solve problems – you’ll be setting the playbook on how they’re solved!

What’s In It For You?

  • Blend of hands-on coding + architectural thinking
  • No direct reports – influence through capability, not hierarchy
  • Greenfield opportunity to help shape the dev practice, guidelines and future tech direction
  • Engage closely with Architects, POs, PMs, BAs and testers across full delivery spectrum

Key Responsibilities

  • Act as the Engineering Capability Lead/SME for a backend-focused engineering squad
  • Contribute ~30-40% to coding, the rest focused on:
    • Mentoring and coaching
    • Defining and improving engineering standards
    • Investigating new technologies and tools
    • Collaborating with other Capability Leads and business stakeholders to shape forward-looking tech direction
  • Solve complex technical challenges in an environment where reverse-engineering and integration work is key
  • Champion strong coding practices, documentation and architecture-level decisions

About You

  • 7+ years in backend development – strong Java development experience is essential
  • Experience with enterprise or third-party platforms (financial services a plus)
  • Comfortable navigating systems with limited source code access
  • Solid understanding of DevOps, CI/CD, and modern API/integration patterns
  • Familiarity with Azure or cloud environments from a dev point of view
  • Strong communication and stakeholder management skills – you’re pragmatic, positive and not afraid to speak up
  • Experience in an passion for mentoring, continuous improvement and future-focused thinking

Ready to step into a strategic, influential role without stepping away from the code completely? Then don’t delay, hit “apply”” today!

Please note, only applicants currently based in NZ with valid NZ work rights will be considered for this role.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Contract Data Analyst - Finance/Costing

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable
  • 12-month contract | Hamilton | Hybrid 3 days in the Hamilto office
  • Intermediate level skills required + excellent communication skills
  • Available to start ASAP – 1-2 weeks

Opportunity knocks…

We’re seeking a Data Analyst for a 12-month contract to support commercial and costing decision-making across the end-to-end value chain. This role is about more than producing numbers – it’s about turning complex data into clear, business-ready insights that leaders can act on.
If you’re a Data analyst with strong Excel, commercial curiosity, and confidence engaging stakeholders, this role offers variety, visibility, and impact.


The inside word…

  • High-impact commercial / costing analytics role
  • Work with large, complex datasets across multiple business areas
  • Focus on insight, storytelling, and decision support
  • Fast-paced, varied workload (not repetitive)
  • Regular engagement with senior stakeholders
  • Hybrid working: typically 3 days in office

You’re a legend because…

  • You have a strong analytical mindset and naturally spot patterns and anomalies
  • You are advanced in Excel (complex formulas, large models, heavy data manipulation) – essential
  • You can translate analysis into clear insights and recommendations
  • You’re comfortable engaging stakeholders and discussing ambiguity
  • You bring commercial curiosity and care about business outcomes

Nice to have:

  • Power BI experience
  • Finance or costing exposure

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Project Manager - AI Adoption

  • New Zealand
  • Auckland
  • Contract
  • Extension Likely

Talent’s client is establishing a new AI Adoption workstream to accelerate the safe, ethical, and people-centred use of AI across a large, complex organisation. This is a high-visibility initiative focused on helping business teams identify where AI can deliver genuine value and supporting those opportunities through discovery, prioritisation, and early delivery.

This role suits a flexible, adaptive Project Manager who has hands-on experience delivering AI adoption initiatives and is comfortable operating across both business and technology environments, bringing structure and momentum to a fast-moving, evolving programme of work.


The Role

As Project Manager for the AI Adoption workstream, you’ll work closely with a cross-functional AI Working Group, senior business stakeholders, and technology teams to shape and progress AI opportunities across the organisation.

This is not an AI engineering role. However, practical experience working on AI adoption programmes is essential. The focus is on discovery, coordination, and enablement, helping teams move from early ideas and experimentation toward clear, prioritised, and deliverable outcomes.


Key Responsibilities

AI Discovery & Process Definition

  • Work with business units to document, map, and structure current-state processes

  • Apply AI adoption experience to help identify where AI can deliver meaningful business value

Opportunity Enablement

  • Lead and support early-stage AI opportunity discovery, problem definition, and benefits articulation

  • Prepare AI opportunity assessments and documentation to support prioritisation and investment decisions

Delivery Coordination

  • Manage multiple AI-related streams of work concurrently within a dynamic adoption programme

  • Coordinate and facilitate workshops (discovery, design, execution) across business and technology teams

Stakeholder Engagement

  • Build strong working relationships across a wide range of business and technical stakeholders

  • Communicate progress, risks, dependencies, and decisions clearly and pragmatically

AI Capability Enablement

  • Contribute directly to organisation-wide AI capability uplift

  • Support new ways of working using tools such as Microsoft Copilot or comparable AI platforms

  • Help transition AI initiatives from experimentation into tangible, production-ready business outcomes


What We’re Looking For

  • Proven experience as a Project Manager (or Senior PM) delivering AI adoption or AI enablement initiatives

  • Demonstrated experience working in environments introducing AI into business processes or ways of working

  • Comfortable operating across both business and technology teams

  • Strong facilitation, communication, and stakeholder engagement skills

  • Confidence navigating ambiguity and helping teams bring clarity to first-time AI initiatives

  • Ability to manage multiple workstreams while maintaining focus on outcomes

  • Familiarity with tools such as Microsoft Copilot, Generative AI platforms, or enterprise AI tooling is highly desirable

  • A strong human-centred mindset aligned to safe, ethical, people-first AI adoption


Working Arrangements

  • Hybrid working model, ideally 2-3 days per week in the office

  • Standard business hours with a flexible, outcome-focused working style


Why Apply?

  • Opportunity to play a key role in one of the organisation’s foundational AI adoption programmes

  • Meaningful exposure to enterprise-scale AI capability uplift and modern delivery practices

  • A chance to contribute to a strategic, executive-backed initiative shaping how AI is used across the organisation

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Business Analyst

  • New Zealand
  • Auckland
  • Permanent
  • NZ$11000.00 - NZ$120000 per annum

Opportunity knocks…

We’re recruiting a Business Analyst to join our government client on a permanent basis. You’ll be working in a highly collaborative environment, contributing to large-scale initiatives across data, systems, and digital transformation.

Why you’re special…

  • You’re a Business Analyst with 3-5 years’ experience (this is not a senior role), bringing strong documentation and process-mapping skills, plus a genuine ability to engage with stakeholders at all levels.
  • You communicate clearly, collaborate naturally, and build trusted relationships across technical and non-technical teams.
  • You have delivered data-centric projects, including data warehouse implementations, migrations, integrations, or privacy and compliance initiatives.
  • You’ve contributed to complex, enterprise-scale projects, including ERP or CRM implementations, cross-platform integrations, or large web projects (new builds or major enhancements).
  • Bonus points if you’ve worked with Salesforce.

What’s in it for you?

  • Join a purpose-led organisation with a diverse and active project pipeline.
  • Auckland CBD location.
  • Supportive, close-knit team environment.
  • Permanent opportunity.

Please apply now to register your interest.

We are only able to consider candidates with relevant NZ work rights who are currently based in New Zealand.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Data Analyst

  • New Zealand
  • Auckland
  • Permanent
  • Attractive benefits on offer

Are you a data enthusiast with a passion for transforming insights into impactful actions?
Join our client as a Data Analyst and become a vital part of their customer and product team. In this dynamic role, you will analyse and interpret data that directly influences digital initiatives and supports data-driven decision-making.

Collaborate with an exceptional group of people and leverage tools like Power BI and SQL to drive the creation of new customer-facing applications and products.

You will play a key role in helping the business gain insights into customer behaviour and preferences, informing the development of innovative products and services, as well as enhancing existing offerings.

Required Skills:

  • Proficiency in Power BI for data visualisation and reporting.
  • Expertise in SQL for data extraction and manipulation.
  • Experience with Python, particularly in data analysis and validation.
  • Strong analytical skills with a focus on actionable insights.
  • Excellent communication skills for effective collaboration with stakeholders.

Nice to Have Skills:

  • Familiarity with Databricks for data preparation and analysis.
  • Understanding of medallion architecture and ELT processes.
  • Experience in digital product analytics is a plus.

Preferred Education and Experience:

  • Relevant tertiary qualifications in Technology, Data Science, or a related field.
  • Previous experience in data analysis related to customer behaviour and preferences is advantageous.

Other Requirements:

  • Ability to comply with organisation policies, procedures, and regulatory obligations.
  • Proactive approach to identifying and escalating data-related risk issues.
  • Willingness to participate in ongoing training and professional development.

This is an exceptional opportunity to help shape the future of an iconic New Zealand organisation.
Please apply with an update to day CV to JP Browne.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Data Engineer

  • New Zealand
  • Auckland
  • Permanent
  • Great benefits package on offer

Overview:

Join a leading financial services organization as a Data Engineer.

Based in Auckland this forward-thinking company is on a mission to redefine excellence in through innovative technology and exceptional service.

In this pivotal role, you will design, build, and operate reliable data ingestion and transformation pipelines in Azure Databricks, playing a crucial role in delivering actionable insights and high-priority business metrics. If you’re passionate about data quality and operational resilience, and ready to contribute to their Data and AI strategy, we want to hear from you!

Required Skills:

  • Proven experience with Azure Databricks, Spark, Python, and SQL.
  • Strong understanding of medallion architecture and practical ELT patterns.
  • Familiarity with data quality monitoring and the lifecycle of Databricks SQL alerts.
  • Ability to collaborate effectively with cross-functional teams and external vendors to resolve data-related issues.
  • Excellent documentation skills for pipelines, runbooks, and change records.

Nice to Have Skills:

  • Experience with Power BI for data visualization and reporting.
  • Background in agile project methodologies.
  • Knowledge of data governance and compliance best practices.
  • A proactive mindset in managing risks and escalating issues as necessary.

Preferred Education and Experience:

  • Bachelor’s degree in Computer Science, Data Science, Information Technology, or a related field.
  • A minimum of 3 years of professional experience in data engineering or a related discipline.

If you are ready to embrace the challenge of transforming data into high-quality insights for clients and stakeholders, apply with an updated CV.

** Please note that applications will not be actioned until the new year, have a safe and happy holiday. **

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Enterprise Architect

  • New Zealand
  • Auckland
  • Permanent
  • Excellent benefits on offer

Join our client, a boutique financial services organisation committed to excellence and innovation.
As the Enterprise Architect in this newly created position, you will play a critical role in shaping the strategic architectural direction of their IT landscape.
With a focus on governance and a clear conceptual road map, you will ensure that technology decisions are seamlessly aligned with business strategy, paving the way for scalability, resilience, and unparalleled innovation.
Engage with stakeholders, transform complex ideas into actionable insights, and drive the adoption of modern architecture practices as you elevate the client’s brand to new heights.

Required Skills:

  • Proven experience in enterprise or solution architecture roles (10+ years), with a minimum of 5 years in a senior capacity.
  • Deep understanding of EA frameworks such as TOGAF and Zachman, along with modelling tools like Sparx EA.
  • Expertise across business, application, data, and technology architecture domains.
  • Ability to produce high-level conceptual and executive-level artefacts (e.g., roadmaps, capability maps).
  • Strong governance design, risk management, and integration of architecture into delivery processes.
  • Exceptional stakeholder engagement skills and adept at influencing at the C-suite level.
  • Knowledge of cloud platforms, integration patterns, security protocols, and emerging tech trends.
  • Familiarity with AI technologies and modern application architectures (e.g., microservices, API-first).
  • Advanced communication skills in preparing executive-friendly materials and facilitating workshops.

Preferred Education and Experience:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field; a Master’s degree or relevant certifications (e.g., TOGAF) is a plus.
  • Extensive experience in roles involving strategic architecture planning and implementation.

This is a unique opportunity to really shape the future here. You will work with an exceptional group of people on an amazing journey.

Apply to JP Browne for a confidential chat.

Please note, you will need to be base in New Zealand with a valid work visa to be considered for this opportunity.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.