If you’re a UC / Voice Engineer who knows Microsoft Teams Calling, Cisco UC or SIP environments and wants more ownership of your solutions, this is an opportunity worth exploring.

Our client is a leading South Australian ICT managed services provider and Telstra Platinum Partner, supporting government and enterprise customers across Australia.

With 50+ staff and continued growth, they’re looking for an experienced Unified Communications Engineer to join their Adelaide team and take a key role in designing and delivering modern voice and collaboration solutions.

What’s in it for you?

This isn’t purely a BAU support role.

You’ll get exposure across the full solution lifecycle – from solution design and pre-sales through to implementation, migration and complex troubleshooting – working with a mix of established enterprise technology and modern cloud-based UC platforms.

You’ll have the opportunity to:

• Take ownership of technically interesting UC projects
• Work across Microsoft Teams Calling, Cisco Webex Calling, SIP and SBC technologies
• Deliver solutions for enterprise and government environments
• Work closely with experienced engineers, architects and pre-sales specialists
• Build deeper capability across cloud voice, networking and contact centre technologies
• Join an established Adelaide technology business that is continuing to grow

What you’ll be doing

You’ll design, deploy and support UC and telephony solutions, including:

• Microsoft Teams Calling, including Direct Routing and Operator Connect
• Cisco Webex Calling and broader Cisco UC environments
• SIP trunking, SBCs, dial plans and call routing
• Telstra carriage and third-party integrations
• Cloud voice migrations from legacy PBX environments
• L2/L3 troubleshooting across voice and call-quality issues
• Technical designs, low-level designs and as-built documentation

You’ll also work alongside the pre-sales team, contributing technical expertise to solution design, customer conversations and presentations.

What we’re looking for

You’ll ideally have 4+ years of experience in UC, voice or collaboration engineering within an MSP, telco or enterprise environment.

Strong experience in Microsoft Teams Calling and/or Cisco UC will be highly regarded, along with:

• SIP, RTP, QoS and codecs
• SBCs such as AudioCodes or Ribbon
• Voice-related networking including VLANs, QoS and firewall traversal
• Troubleshooting complex voice and call-quality issues
• Strong customer-facing and communication skills

Experience with Genesys, Five9, Telstra TIPT or Telstra carriage services would be a bonus, as would Microsoft Teams Voice or Cisco Collaboration certifications.

Australian Citizenship is preferred due to the nature of some government customer engagements.

• IT Support Specialist
• Initial contract up until December 2026; possibility of extension
• Adelaide Based Position

Join an Onsite Technology Support team delivering hands-on Level 2 IT support. Diagnose and resolve desktop, laptop, mobile device and software issues, manage incidents and service requests, document solutions, and provide exceptional support while building strong relationships with staff, students and stakeholders.

Responsibilities:

• Delivering Level 2 technical support and advice for a broad range of IT issues including desktops, laptops, mobile devices and associated software
• Responding autonomously to incidents and service requests, identifying and resolving issues for staff and students at all levels of the university
• Documenting solutions, maintaining accurate records and contributing to knowledge bases and FAQs
• Building positive relationships with stakeholders, including IT team members, managers, university staff, students and external vendors

Skills & Experience:

• Proven experience in diagnosing and resolving a broad range of technical problems for desktops, laptops, mobile devices and associated software applications within an enterprise environment

• Experience in a customer-facing service environment, with the ability to liaise effectively with a diverse range of end users

• Excellent organisational skills with the ability to effectively manage time, priorities and end-user expectations within a fast-moving environment

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Overview

We’re looking for a customer-focused Level 1 Service Desk Officer to provide first-line IT support via phone and email. You’ll log, triage and resolve issues, complete basic Active Directory tasks, and escalate more complex incidents while maintaining ownership through to closure.

Experience

• Previous experience in a Service Desk / Helpdesk / IT Support role (Level 1)
• Proven customer service skills (confident, calm, professional under pressure)
• Experience working to processes and SLAs in a ticketing environment

Technical (Level 1)

• Strong troubleshooting across Windows desktop environments
• Support of Microsoft 365 (e.g., Outlook, Teams, OneDrive)
• Active Directory exposure: password resets/unlocks, basic user/admin tasks, access requests (as approved)
• Ability to write clear ticket notes and follow troubleshooting steps / knowledge articles

Communication & approach

• Excellent clear verbal and written communication
• Good time management (can prioritise and handle multiple tickets)
• Comfortable escalating when needed and keeping users informed
• Prioritising customer service

Nice to have

• ITIL Foundation (or familiarity with incident/request/problem concepts)
• Exposure to common service desk tools (e.g., ServiceNow or similar)

• Technical Advisory
• Initial contract up until December 2026 with possibility of extension
• Adelaide Based Position with Hybrid working arrangement

Join a specialist team providing expert advice on complex disability support matters. We’re seeking qualified healthcare or allied health professionals to apply their clinical expertise, support evidence-based decisions, collaborate with stakeholders, and mentor colleagues to achieve positive outcomes for people with disability.

Skills and Experience:

• Strong written and verbal communication skills to interact with internal and external stakeholders.
• Demonstrated critical thinking and decision-making abilities.
• Ability to work collaboratively with team members both within and external to the Branch, provide guidance to junior staff, and build positive relationships with stakeholders.
• Flexibility to adapt to changing priorities and work environments, and to support various functions as needed.
• Efficient time management skills under pressure.
• Ability to manage multiple tasks, prioritize effectively, and maintain a high level of accuracy and attention to detail.
• Ability to handle sensitive information with the utmost discretion and always maintain confidentiality.
• Competence in using office software (e.g., Microsoft Office Suite) and other relevant tools for scheduling, document preparation, and communication.

Desirable Experience:

• Demonstrated disability, hospital or aged care experience
• Demonstrated clinical experience
• Proven experience in providing high quality Health and Allied Health clinical and technical expertise at an individual and systemic level
• Proven experience providing professional leadership, mentoring and guidance to employees ensuring high quality and consistency in decision making and professional advisory practices.
• Demonstrated experience managing team-specific key deliverables
• Must be eligible for AHPRA or AHPA registration.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Senior Systems Engineer (Verification & Validation)
Adelaide, SA (Hybrid work)
Full-time permanent Position

Security clearance: Current NV1 required – ITAR restrictions apply

Our agency is recruiting a Senior Systems Engineer for a leading organisation in the defence sector. You will lead system-level integration, verification and validation activities across a large and complex engineering environment.

Key responsibilities

• Develop V&V plans, compliance matrices, test plans and procedures.
• Lead the planning and execution of system verification and validation activities.
• Review requirements for traceability and testability.
• Coordinate system and subsystem integration and testing activities.
• Analyse results, manage defects and oversee regression testing.
• Work closely with customers and multidisciplinary engineering teams.
• Provide technical guidance and mentoring to other engineers.

About you

• Extensive systems integration, verification and validation experience.
• Strong systems engineering and requirements-management knowledge.
• Defence experience, ideally across Command and Control, ISR or related systems.
• Knowledge of MBSE and tools such as DOORS, Rhapsody or ETM.
• Agile/Scrum experience.
• Strong communication, leadership and problem-solving skills.
• Relevant tertiary qualification or equivalent experience.
• Current NV1 clearance and ability to meet applicable ITAR requirements.

Interested? Apply now or contact Shilpa Sharma on 08 8228 1501 for a confidential discussion.

APS5 Instructional Designer

Classification: APS5 $55.24/hr

Requirements: Must be an Australian citizen and have experience with Articulate.

Location: Adelaide based, flexible working arrangements

An exciting opportunity is available for an experienced Instructional Designer to join a collaborative Learning & Development team responsible for designing engaging learning solutions that support a large frontline workforce.

Working alongside subject matter experts and key stakeholders, you’ll develop high-quality eLearning, blended learning and onboarding programs that enable staff to perform at their best. This role is ideal for someone who enjoys translating complex information into engaging, accessible learning experiences while working in a structured, collaborative environment.

Key Responsibilities

• Design and develop engaging eLearning and instructor-led training programs.

• Create learning content using Articulate Storyline, Articulate Rise and other LMS systems.

• Conduct learning needs analysis and work closely with subject matter experts to understand business requirements.

• Develop facilitator guides, learner workbooks, job aids, assessments and supporting learning resources.

• Design onboarding, continuous improvement and capability development programs.

• Ensure all learning content meets accessibility standards and instructional design best practice.

About You

You’ll be an experienced Instructional Designer who enjoys creating engaging learning experiences and working closely with stakeholders to deliver meaningful outcomes.

You will ideally have:

• 2+ years’ experience in instructional design, learning design or learning & development.

• Strong experience using Articulate Storyline (highly desirable) and Articulate Rise.

• Experience developing eLearning, blended learning and digital learning solutions.

• Experience working with Learning Management Systems (LMS).

• Sound understanding of adult learning principles and instructional design methodologies.

• Experience conducting learning needs analysis and translating business requirements into effective training.

• Excellent written communication skills with the ability to simplify complex information.

• Strong stakeholder engagement and collaboration skills.

• Excellent attention to detail and the ability to manage multiple priorities.

• Experience facilitating training or trainer familiarisation sessions will be highly regarded.

• Knowledge of accessibility standards (WCAG) is advantageous.

What’s on Offer

• Hybrid working arrangements.

• Supportive and collaborative Learning & Development team.

• Opportunity to work on large-scale learning and capability initiatives.

• Structured onboarding and ongoing support.

• Initial contract through December 2026.

If you’d like to chat more, feel free to call Ella at 0480 804 548 or email at ella.stone@talentinternational.com !

• Data Analyst – PowerBI
• 6 months initial contract with possible extension
• Adelaide Based Position

We’re seeking a Power BI Developer / Data Analytics Specialist to design and maintain dashboards, transform data from multiple sources, and deliver meaningful business insights. Working closely with stakeholders, you’ll develop reporting solutions, ensure data accuracy and reliability, and continuously improve analytics to support informed decision-making.

Responsibilities:

• Design, develop, and maintain interactive Power BI dashboards and reports.
• Build reporting solutions that provide meaningful insights and support business decision-making.
• Source, extract, cleanse, transform, and integrate data from multiple systems and data sources.
• Develop and maintain efficient data models to support reporting and analytics requirements.
• Utilise DAX to create calculated measures, KPIs, and business logic where required.
• Apply Power Query (M) to prepare and transform data for reporting (desirable).
• Collaborate with business stakeholders to understand reporting requirements and translate them into clear, user-friendly visualisations.
• Monitor, maintain, and continuously improve existing dashboards and reports to meet changing business needs.
• Test and validate reporting solutions to ensure data accuracy, consistency, integrity, and reliability.
• Investigate and resolve reporting issues, data anomalies, and performance concerns.
• Document reporting processes, data definitions, and technical specifications.
• Promote best practices in reporting, data governance, and visualisation standards.

Skills & Experience:

• Demonstrated experience developing reports and dashboards using Microsoft Power BI.
• Strong understanding of data visualisation principles and dashboard design best practices.
• Experience sourcing, integrating, cleansing, and transforming data from multiple systems.
• Experience developing data models for reporting and analytics.
• Knowledge of DAX for creating calculations, measures, and KPIs.
• Experience with Power Query (M) is highly desirable.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to validate and maintain data quality across reporting solutions.
• Excellent communication skills with the ability to engage effectively with both technical and non-technical stakeholders.
• Experience gathering business requirements and translating them into reporting solutions.
• Ability to manage multiple priorities while delivering high-quality outcomes.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Transition Analyst
Adelaide, SA
24-Month Max-Term Engagement – Salaried Role
Full Australian working rights are essential. Unfortunately, visa sponsorship is not available.

Are you an experienced Transition Analyst with a passion for delivering smooth technology and business transitions?

We’re partnering with a well-established Adelaide-based organisation seeking a proactive professional to support the successful transition of business-critical systems and services.

This is an excellent opportunity to work on a large-scale transformation program in a collaborative, supportive environment.

Key Responsibilities

• Coordinate and support transition activities across multiple projects.
• Develop and maintain transition plans, schedules, risks and dependencies.
• Work closely with project teams, business stakeholders and operational support teams.
• Ensure services are transitioned into business-as-usual with minimal disruption.
• Prepare transition documentation, operational readiness plans and knowledge transfer materials.
• Monitor transition milestones and provide regular status updates.

About You

• Strong understanding of IT project delivery and service transition processes.
• Experience working across multiple stakeholders and cross-functional teams.
• Excellent documentation, planning and communication skills.
• Strong analytical and problem-solving abilities.
• Experience working within Agile and/or Waterfall environments is highly regarded.

If you’re interested or would like to learn more, apply now. You can reach Shilpa Sharma at 08 8228 1501

TAFE SA is seeking an experienced EPMO Business Partner to join its Enterprise Portfolio Management Office and play a key role in supporting the organisation’s strategic transformation agenda. Working closely with senior leaders and project stakeholders, you will provide expert guidance on project, program, and portfolio management practices, helping to ensure initiatives are aligned with organisational priorities and delivered through consistent governance frameworks. You will contribute to business case development, project prioritisation, reporting, risk management, benefits realisation, and the continuous improvement of portfolio processes. This is an excellent opportunity for a collaborative and influential professional to drive meaningful organisational change within one of South Australia’s largest education providers.

Technical Writer

Our government client is seeking an experienced Technical Writer to join a digital transformation project delivering a new multi-platform business-critical system.

This is an opportunity to play a key role in bridging the gap between technical delivery teams and business users. You’ll work closely with developers, analysts, project teams and stakeholders to translate complex technical information into clear, practical documentation that supports system implementation, adoption and ongoing operations.

What you’ll be doing

• Develop high-quality technical documentation including user guides, knowledge base articles, technical procedures, system administration guides and operational documentation.

• Translate technical designs, process maps and system requirements into user-friendly content for non-technical / ICT audiences.

• Partner with developers, business analysts, data specialists and project stakeholders to gather, validate and document information.

• Establish and maintain documentation standards, templates and version control to ensure consistency across project deliverables.

• Support the rollout of a new enterprise platform by producing documentation that enables successful user adoption and transition into business-as-usual.

About you

You’ll be an experienced Technical Writer who is comfortable working in complex ICT environments and enjoys turning technical detail into documentation that people can actually understand and use.

You’ll bring:

• 7+ years’ experience as a Technical Writer supporting enterprise ICT or digital transformation projects.

• Experience documenting complex applications, systems or multi-platform environments.

• The ability to engage confidently with technical teams while producing documentation for business users and non-technical stakeholders.

• Strong writing, editing and document management skills with exceptional attention to detail.

• Experience creating user guides, knowledge articles, technical procedures, system documentation and operational manuals.

• The ability to work autonomously, manage competing priorities and deliver high-quality outcomes in a fast-paced project environment.

What’s on offer

• Initial 6-month contract with possibility of extension.

• Hybrid working arrangement with 3-4 days per week in the Adelaide CBD office.

• Opportunity to contribute to a significant digital transformation initiative.

• Collaborative, multidisciplinary project team with a high level of autonomy and responsibility.

If you’re keen on hearing more about this opportunity, feel free to contact Ella at ella.stone@talentinternational.com OR 0480 804 548!

AVEC is seeking an experienced Service Delivery Manager to own the end-to-end delivery management of Project Services under an outcome-based service model. The role is accountable for service performance, governance cadence, demand coordination, delivery planning, risk visibility, commercial discipline and continuity of capability across multidisciplinary teams

Location: Edinburgh Parks, Adelaide (with some flexible WFH option)

Employment: Permanent Full-Time

Security Clearance: Minimum active NV1 clearance is essential

Roles and responsibilities:

• Managing a team of approximately 25 – 30 consultants delivering technical services – architects, engineers, security specialists, project managers, and other project staff.
• Acting as the primary point of contact for the client, managing stakeholder relationships and governance of the service.
• Driving service delivery, continuous improvement and standardisation across multiple workstreams.
• Overseeing consultant onboarding, resource planning, performance management and capability development.
• Reviewing, coordinating and approving timesheets, coordinating invoicing, and ensuring accurate contract administration.
• Managing client escalations, ensuring high levels of customer satisfaction and successful service outcomes.
• Monitoring commercial performance, including utilisation, SLAs, KPIs and overall engagement delivery.

If you’re an experienced Service Delivery Manager with an active NV1 clearance and are looking for your next permanent opportunity in the Defence sector, we’d love to hear from you.

Apply now or contact Aparna on 08 8228 1560 for a confidential discussion.

• People & Culture Services Manager
• Full Time Permanent Role
• Adelaide Based Position with Hybrid working arrangement

We are seeking an experienced People & Culture Services Manager to lead the establishment and ongoing management of a high-performing People Services function. This is an exciting opportunity for a strategic and hands-on leader who is passionate about delivering exceptional employee experiences, driving operational excellence, and implementing best-practice HR processes. Previous experience with Dayforce implementation is crucial.

Responsibilities:

• Lead the development and management of the People & Culture Shared Services function.
• Establish and oversee core People Services including onboarding, payroll coordination, HR administration, reporting, and employee support.
• Lead the implementation, configuration, and continuous improvement of the Dayforce HCM platform.
• Drive process improvement initiatives to enhance efficiency, compliance, and service delivery.
• Develop and maintain HR policies, procedures, and service standards.
• Produce meaningful workforce reporting and analytics to support business decision-making.
• Partner with senior leaders to identify opportunities to improve employee experience and operational performance.
• Lead, mentor, and develop a high-performing People Services team.
• Ensure compliance with relevant employment legislation, policies, and organisational standards.
• Collaborate with internal stakeholders and external vendors to deliver successful People & Culture initiatives.

Skills & Experience:

• Demonstrated experience leading a People & Culture, HR Operations, or HR Shared Services function.
• Proven experience establishing or transforming People Services or Shared Services teams.
• Essential: Hands-on experience implementing and supporting the Dayforce HCM platform.
• Strong understanding of HR operations, payroll processes, onboarding, reporting, and employee lifecycle management.
• Experience leading organisational change and system implementation projects.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Strong leadership experience with the ability to coach, mentor, and develop teams.
• Analytical mindset with experience using workforce data and reporting to support business decisions.
• Knowledge of Australian employment legislation and HR best practices.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.