Support Needs Assessor (Australia-Wide)

About the Role

We are seeking motivated and experienced professionals to join a national team delivering high-quality, person-centred support needs assessments. This role focuses on understanding individual circumstances, analysing information, and producing clear, evidence-based assessment outcomes that inform support planning and decision-making.

Opportunities are available Australia-wide, with roles based in metro and regional locations. Flexible working arrangements are available, including part-time and full-time options.

Key Responsibilities

• Conduct structured support needs assessments through interviews and information gathering with individuals and their support networks
• Analyse, interpret, and synthesise information from multiple sources to inform clear, consistent assessment outcomes
• Prepare accurate, well-written assessment reports that support decision-making processes
• Apply relevant policies, frameworks, and guidelines with sound judgement and professional integrity
• Communicate clearly and respectfully with individuals, families, and stakeholders across a range of settings (in-person, virtual, or phone-based)
• Identify and escalate complex or high-risk matters in line with procedural requirements
• Collaborate with multidisciplinary teams to support coordinated service delivery and continuous improvement
• Maintain accurate records using digital systems and ensure confidentiality and data integrity at all times
• Adapt assessment approaches to suit individual needs, preferences, and accessibility requirements
• Contribute to team capability through knowledge sharing, mentoring, and continuous learning

Skills and Experience

• Strong background in allied health, nursing, education, behavioural support, or a related human services discipline
• Experience conducting structured assessments, case reviews, or client interviews
• Ability to interpret complex information and translate it into clear, evidence-based reports
• Excellent communication and stakeholder engagement skills across diverse audiences
• Strong analytical thinking, judgement, and problem-solving abilities
• Experience working in person-centred, strengths-based, and inclusive practice environments
• Ability to manage competing priorities and deliver quality outcomes within deadlines
• Confidence using digital systems, case management tools, and standard workplace technology
• Understanding of ethical practice, privacy, and confidentiality requirements

Qualifications

• Tertiary qualification in allied health, nursing, social sciences, education, or a related discipline
• Relevant professional registration or eligibility (where applicable to discipline)
• Additional training or experience in assessment, counselling, rehabilitation, or support planning highly regarded

If you are interested, please apply now or reach out to Ella at 0480 804 548!

• Infrastructure Engineer
• Full Time Permanent Role
• Adelaide Based Position

You’ll design, deploy, and support Azure, Microsoft 365, virtualisation, and on-premises environments while contributing to projects, migrations, managed services, and technical leadership. Ideal for an experienced Infrastructure Engineer seeking variety and growth.

Responsibilities:

• Design and deploy server, storage and virtualisation solutions aligned to client requirements and industry best practices
• Perform migrations to cloud platforms, including Microsoft Azure and Microsoft 365, ensuring minimal disruption and optimal performance
• Develop and maintain high-quality technical documentation including low-level designs and as-builts
• Proactive administration of on-premise and cloud infrastructure including the deployment of patches, firmware updates, and configuration changes in accordance with established change management processes
• Monitor infrastructure health using monitoring tools, and respond to alerts to ensure system availability, performance, and security
• Provide L2/L3 support, root-cause analysis and incident response
• Assist with training, mentoring, and support L1/L2 ICT Support Engineers.
• Collaborate with pre-sales teams to design solutions and contribute to client-facing presentations and technical discussions

Qualifications:

• 4+ years’ experience in infrastructure engineering within an MSP, integrator or enterprise environment
• Strong understanding of Windows Server (2016/2019/2022) Active Directory, DNS, DHCP, Group Policy
• Strong understanding of VMware vSphere and/or Microsoft Hyper-V
• Sound knowledge of Storage solutions (SAN/NAS) and backup platforms
• Strong understanding of Microsoft 365, Microsoft Azure, and Entra ID (Azure AD)
• Solid understanding of networking fundamentals (VLANs, routing, firewalls)
• Hands-on experience with RMM/PSA platforms (Autotask, Datto, Kaseya, etc.)
• Excellent communication skills and a customer-first mindset
• Familiarity with cybersecurity frameworks (ASD Essential Eight preferred)

Nice to Have

• Experience contributing to or delivering infrastructure projects within structured project frameworks
• Relevant certifications (Microsoft, VMware, Veeam, or equivalent)
• Scripting/automation experience (PowerShell, Python, Ansible)
• Exposure to in-vehicle computing or operational technology environments

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Product Owner
Adelaide, SA
18-Month Fixed-Term Engagement
Australian Working Rights Required (No Visa Sponsorship Available)

We’re seeking an experienced Product Owner to lead product backlog management and drive the delivery of customer-focused digital solutions within an Agile environment.

In this role, you’ll collaborate with stakeholders across the business to define priorities, shape product roadmaps, manage backlogs, and translate business needs into actionable user stories. You’ll work closely with cross-functional teams to deliver high-quality outcomes while ensuring alignment with strategic objectives.

What you’ll bring:

• Experience as a Product Owner, Product Manager, or similar role
• Strong backlog management and prioritisation skills
• Agile delivery experience (Scrum/SAFe preferred)
• Exceptional stakeholder engagement and communication skills
• Ability to translate business and customer needs into product requirements
• Experience working with cross-functional delivery teams in a fast-paced environment

If you’re passionate about delivering customer value and driving product success, we’d love to hear from you.

For more details, reach out to Shilpa Sharma at 08 8228 1501 // shilpa.sharma@talentinternational.com

ServiceNow Team Lead

About the Role

Our clients are seeking an experienced and driven ServiceNow Team Lead to provide strategic and operational leadership of their ServiceNow platform. This is a senior role accountable for platform performance, governance and service outcomes across ITSM, SAM and HRSD modules. You will lead a specialist team, partner with senior stakeholders and play a key advisory role in shaping platform direction, architecture and roadmap planning.

Key Responsibilities

• Lead and develop a high-performing specialist ServiceNow team, providing clear direction, performance management and capability development
• Drive a culture of accountability, collaboration and continuous improvement across the team
• Provide strategic and operational leadership of the ServiceNow platform, ensuring performance, stability, scalability and alignment with organisational priorities
• Oversee the delivery of platform enhancements, upgrades and defect resolution, ensuring outcomes are secure, sustainable and deliver improved service performance and user experience
• Establish and maintain robust governance and service management practices, ensuring compliance with ITIL and best practice frameworks
• Partner with business and ICT stakeholders to define, prioritise and deliver a forward-looking platform roadmap
• Provide evidence-based advice to senior stakeholders, translating complex business needs into scalable technical solutions
• Identify, assess and manage platform-related risks impacting service continuity, security, compliance and user experience

Key Relationships

• ICT leadership and technical teams
• ServiceNow team direct reports
• Business owners and senior stakeholders
• Project and change management teams
• End users and business units
• ServiceNow vendor and third-party service providers

About You

To be successful in this role you will have:

• Demonstrated experience leading the strategic and operational management of the ServiceNow platform, including ITSM, SAM and HRSD modules
• Proven ability to provide advice and influence decision-making at a senior level, translating complex business needs into enterprise-wide solutions
• Demonstrated experience establishing and maintaining governance frameworks, standards and controls in line with ITIL and best practice
• Strong leadership capability with experience building and developing high-performing teams
• Demonstrated expertise in ServiceNow platform design and capability, with the ability to guide technical delivery and ensure sustainable, maintainable solutions
• Highly developed analytical and problem-solving skills with the ability to assess complex issues and deliver evidence-based outcomes
• Excellent communication and stakeholder engagement skills, with the ability to consult, negotiate and influence across diverse stakeholders

Requirements

• Nationally Coordinated Criminal History Check (NCCHC) required
• Ability to work outside standard business hours when required
• Experience operating within confidential, commercially or politically sensitive environments

If you are interested, apply now or please call Ella at 0480 804 548 for further questions!

Business Development Manager – Enterprise Solutions
Adelaide, SA | Full-Time Permanent Position
Australian working rights required – no sponsorship available.

An exciting opportunity is available for an experienced Business Development Manager to join a growing technology solutions organisation delivering enterprise software and HR tech solutions across Australia. This role will focus on building new business opportunities, managing senior stakeholder relationships, and driving complex sales cycles across enterprise clients.

What You’ll Be Doing:

• Drive new business development across enterprise and government sectors
• Build and manage strong C-level stakeholder relationships
• Develop strategic sales pipelines and manage multiple opportunities simultaneously
• Work closely with technical and delivery teams to deliver client outcomes
• Lead solution-based sales conversations across SaaS, HR tech, HCMS, and IT solutions

What We’re Looking For:

• Proven experience selling enterprise software, SaaS, or IT solutions
• Strong background in business development and cold calling
• Commercially minded with excellent communication and presentation skills
• Ability to work autonomously in a client-facing environment

This is a fantastic opportunity for a polished and proactive sales professional looking to make a strong impact within a high-growth technology environment.

📩 Apply now or reach out for a confidential discussion. You can call Shilpa Sharma at 08 8228 1501

Transcription Officer

About the Role

This is an initial 3-month contract role as a Transcription Officer with the possibility of a 12-month extension. You’ll be working within the Recording and Transcription Services team, designed to build in-house transcription capability. Reporting to the Transcript & Recording Coordinator, you will be responsible for the accurate and timely production of transcripts of court proceedings across a variety of formats and audio types.

Key Responsibilities

Transcript Production

• Produce accurate, timely transcripts of court proceedings from audio, video and live recordings
• Apply judgement to resolve routine transcription issues, escalating complex matters as required
• Utilise a variety of production and research tools to deliver transcripts in required templates and formats

Quality Assurance

• Review and edit transcripts to ensure accuracy, completeness and compliance with court standards
• Identify recurring issues or trends that impact quality or efficiency

Records Management

• Manage, catalogue and store recordings and transcripts in accordance with records management legislation and policies
• Identify risks or inefficiencies in information management practices

Team Collaboration

• Support the team in meeting operational priorities and publication time frames
• Adapt to changes in workload, systems or priorities as required

About You

• Strong written and verbal communication skills with high attention to detail
• Minimum typing speed of 70 WPM
• Proficient in Microsoft Word and relevant digital tools
• Excellent organisational and time-management skills with the ability to manage competing deadlines
• A collaborative team player who proactively shares information and supports colleagues
• Experience in a court, tribunal or legal environment is desirable
• Prior audio transcription or dictation experience is desirable but not essential

Eligibility Requirements

• Australian citizenship is mandatory
• Must be able to obtain a Police Records Check and security clearance
• Successful applicants will be subject to a probation period

If you are interested apply now or call Ella at 0480 804 548!

Senior Test Analyst

Role Overview

A senior-level testing professional is sought to join an established Test Services Team within a large, complex IT environment. Reporting to the Manager of Test Discipline, this customer-facing role is responsible for owning and delivering high-quality testing outcomes across major IT projects and integrated enterprise systems, including Oracle-based platforms.

This role suits an experienced analyst who can hit the ground running, work autonomously, and lead testing activities end-to-end within an Agile, cross-functional delivery environment.

Key Responsibilities

• Take full ownership of testing deliverables from initiation through to sign-off
• Lead complex testing activities across large, highly integrated enterprise systems, including Oracle applications and platforms
• Design, execute, and document a broad range of testing types:
  • Functional & Non-Functional Testing
  • System Integration Testing (SIT) & End-to-End (E2E) Testing
  • Business Acceptance Testing (BAT / UAT)
  • Regression Testing
• Develop and maintain comprehensive test artefacts, including:
  • Master Test Plans & Detailed Test Plans
  • Test Cases & Test Scenarios
  • Test Summary Reports
  • Defect / Incident Reports
  • Traceability Matrices
• Define robust test strategies aligned to project objectives and quality standards
• Manage the full defect lifecycle, tracking, triage, escalation, and reporting
• Provide clear, concise testing progress reports to project stakeholders
• Contribute actively as a member of Agile, cross-functional product teams
• Identify improvements in requirements and design to enhance testing efficiency
• Maintain up-to-date knowledge of QA best practices and emerging testing approaches

Tools & Technologies

• JIRA & Zephyr: test case creation, execution, dashboards, traceability, and defect management
• Oracle: hands-on testing experience across Oracle enterprise systems (e.g. Oracle HCM, ERP, Student, or similar platforms) is highly regarded
• Cross-browser and UI testing tools

Skills & Experience

• Proven experience delivering end-to-end testing across complex, integrated systems: particularly Oracle environments
• Strong background in functional, non-functional, UI, SIT, E2E, regression, and UAT testing
• End-to-end accountability across test planning, execution, monitoring, and reporting
• Excellent stakeholder management and communication skills, written and verbal
• Ability to work independently and prioritise effectively under delivery pressure
• Collaborative approach across product, design, and development teams
• Experience facilitating UAT and supporting business sign-off processes
• Demonstrated ability to identify and resolve defects efficiently across the full defect lifecycle

Qualifications

• Bachelor’s or Postgraduate degree in Information Systems, Information Technology, or a related field
• ISTQB Foundation certification (or equivalent) is required

Desirable Experience

• Hands-on testing experience with Oracle Student, HCM, ERP, or similar Oracle enterprise platforms
• Familiarity with Learning Management Systems or Student Information Systems
• Experience in higher education, government, or other large enterprise environments
• Progress toward postgraduate qualifications or equivalent professional development

If you are interested, feel free to apply now or call Ella at 0480 804 548 for more information!

One of our clients is looking to hire an IT Project Coordinator with experience in SDLC for a fixed term role based in Adelaide

About the Role:

Project Coordinator to support the successful delivery of technology and business projects over a 24-month fixed-term period. This role is ideal for someone with strong coordination skills, stakeholder management experience, and a solid understanding of the Software Development Life Cycle (SDLC).

Working closely with project managers, business analysts, developers, and operational stakeholders, you will play a key role in ensuring projects are delivered on time, within scope, and aligned with business objectives.

Key Responsibilities

• Coordinate project activities, schedules, resources, and documentation
• Support project planning, tracking, reporting, and governance activities
• Facilitate meetings, prepare agendas, minutes, and action registers
• Monitor project milestones, risks, issues, and dependencies
• Liaise with internal teams, vendors, and stakeholders to ensure smooth communication
• Assist with change management and implementation activities
• Maintain project documentation in line with organisational standards
• Support delivery across all stages of the SDLC including requirements, testing, deployment, and post-implementation support

If interested APPLY NOW, or call Aparna on 08 8228 1560

• Infrastructure and Platforms Lead
• 12 months fixed term role
• Adelaide Based Position

The Infrastructure & Platforms Lead combines hands-on technical expertise with team leadership to design, build and maintain the core platforms that support software products. The role focuses on ensuring reliable, secure and scalable cloud and on-premises infrastructure while leading engineers, driving platform strategy, and collaborating with engineering, architecture and security teams to deliver high-performing production environments.

Experience:

• Minimum of 4 years experience in a similar role.
• Previous people leadership experience
• Proven expertise in IT technologies, including but not limited to Windows Server, VMware, SQL Server, and IaaS-based cloud services.
• Experience with Infrastructure-as-Code (IaC) tools and exposure to DevOps methodologies (desirable).
• Experience with scripting and automation.
• Strong customer service orientation with a commitment to delivering high-quality support.
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
• High-level communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Enjoy improving systems, strengthening processes, and creating structure

Responsibilities:

• Act as an escalation point for complex technical issues
• Lead by example demonstrating strong organisation, structure, and attention to detail.
• Collaborate with internal and external stakeholders to ensure seamless integration and operation across environments.
• Monitor infrastructure performance, health and availability across network, compute, storage and platform services, investigating and resolving operational issues.
• Monitor infrastructure capacity and utilisation, identifying trends and implementing proactive capacity planning to ensure performance, scalability and availability.
• Implement and managing network security measures, including access control, authentication, encryption and intrusion detection/prevention.
• Develop organisational capabilities, processes and procedures for automation and continuous integration of build, packaging, testing, security and deployment.
• Ensure compatibility and integration between different infrastructure components.
• Ensure infrastructure and platform services meet defined reliability, availability and performance objectives.
• Contribute to the evolution of the organisation’s infrastructure and platform architecture to support scalability, security and operational efficiency.
• Lead the Infrastructure and Platforms Team, allocating responsibilities as appropriate.
• Significantly contribute to the growth of a professional, collaborative customer-focused culture aligned to values.
• Champion teamwork, reuse and knowledge sharing across the organisation.
• Coaching and mentoring of staff particularly, relating to Infrastructure and Platforms function.
• Manage team performance ensuring clear expectations are set and appropriate performance and development plans are agreed and actioned.

Apply now or reach out to Aparna at 08 8228 1560 for a chat.

• Control Systems Engineer
• Full Time Permanent Role
• Adelaide Based Position with Hybrid working arrangement

This position contributes to the strategic direction of control systems engineering and plays a key role in shaping both the technical delivery and product evolution of the organisation’s automation platform. You’ll collaborate closely with customers, project teams, and product managers to ensure solutions are not only technically sound but aligned with real operational needs.

Responsibilities:

• Drive continuous improvement in engineering quality, testing, and delivery practices.
• Act as a customer advocate – engaging directly with clients to understand operational challenges and ensure solutions deliver tangible value.
• Provide feedback and insights that help shape the product roadmap, influence design standards, and guide future control system capabilities.
• Manage engineering resourcing and assignment across projects in coordination with Project Managers.
• Provide effort estimates and technical input for project proposals and implementation plans.
• Lead or support major commissioning activities, including Factory and Site Acceptance Testing (FAT/SAT).
• Promote consistent use of engineering standards, templates, and automated build/deployment processes.
• Identify and introduce emerging tools and technologies that enhance reliability and efficiency.
• Adhere to prevailing ISMS policies and procedures while delivering the duties.

Experience:

• Proven experience in Control Systems Engineering, ideally in a product-based or vendor environment.
• Strong practical background in FAT, SAT, and commissioning for industrial automation projects.
• Expertise in IEC 61131 programming, SQL, and Windows Server/network architectures.
• Excellent understanding of WHS principles and a demonstrated safety-first mindset.
• Experience working in Agile or continuous improvement-focused environments.
• Experience engaging directly with customers and end-users, translating operational requirements into product or configuration improvements.
• Industry experience in agribusiness or resources sectors highly regarded.
• Demonstrated leadership ability to mentor, motivate, and develop team members.
• Strong communication skills and ability to engage effectively with both engineers and senior stakeholders.
• Commercial awareness – balancing technical quality, delivery pace, and customer satisfaction.

Apply Now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Senior Delivery Manager / Delivery Lead (DevOps & Agile Focus)

We’re looking for a hands-on delivery leader with a strong focus on software delivery operations – not a traditional PMO/project governance style Project Manager. This role is centred around enabling high-performing multidisciplinary delivery teams and driving agile software delivery outcomes across a large-scale, business-critical digital program.

Key Focus Areas

• Coordinating multidisciplinary delivery teams including BAs, UX/UI, developers, testers, data specialists, and vendors
• Enabling software delivery by proactively removing blockers, managing dependencies, and improving team flow
• Facilitating Agile ceremonies including stand-ups, sprint planning, retrospectives, and release planning
• Driving delivery pace, workflow optimisation, and continuous improvement across the SDLC
• Supporting and enabling DevOps practices including CI/CD pipelines, automated testing, deployment coordination, and environment optimisation
• Establishing delivery tools, frameworks, processes, and Agile ways of working
• Working closely with Product Owners and technical teams to manage priorities and delivery outcomes
• Overseeing software delivery from planning through to release within a fast-paced, evolving environment

Key Experience Required

• 5+ years’ experience in a senior IT Delivery Manager / Delivery Lead environment
• Strong understanding of Agile frameworks (Scrum/Kanban) and DevOps principles
• Experience leading delivery across complex, data-driven software projects
• Proven ability to work autonomously and manage multiple priorities simultaneously
• Strong facilitation, stakeholder management, coaching, and conflict resolution skills
• Experience coordinating cross-functional technical squads and external vendors
• Hands-on experience with CI/CD, release management, and modern delivery practices
• Strong working knowledge of tools such as JIRA, Trello, or Microsoft Project
• Comfortable operating in environments with evolving requirements, processes, and systems

Suitable Backgrounds

This role would suit someone operating as a:

• Technical Delivery Manager / Delivery Lead
• Delivery Manager (Software / DevOps)
• Program Delivery Lead

This is not a classic PMO-style Project Manager role focused primarily on governance, budgeting, reporting, or project tracking. The emphasis is on enabling technical delivery teams, Agile execution, DevOps capability, and ensuring successful software delivery outcomes.

Change Enablement Specialist

Must have full Australian Working Rights and based in Adelaide, SA. No Sponsorships available.

About the Role

A leading South Australian education provider is seeking an experienced, high-level Change Resource to establish the strategic change foundations for a major technology modernisation program. Based at Regency Park, this is an initial contract through to October 2026 with the possibility of extension.

This is a pre-vendor, discovery-phase engagement. You will not be implementing a solution, you will be building the strategic groundwork that ensures the organisation is ready, aligned, and positioned for successful adoption when implementation begins.

What You Will Be Doing

Change Strategy

• Develop a Change Strategy centred on an “adoption over adaptation” philosophy
• Define guiding principles for aligning business processes to standard software capabilities
• Establish a Change Control and Design Authority governance model suited to an out-of-the-box SaaS implementation

Readiness and Impact

• Assess organisational culture, leadership sponsorship, and capacity to absorb transformation
• Review lessons learned from previous change initiatives and translate into practical guidance
• Conduct a capability-based Change Impact Assessment across People, Data, and Technology dimensions

Stakeholder Engagement

• Identify and categorise key internal and external stakeholder groups
• Design a pre-vendor communication strategy focused on setting clear expectations
• Establish feedback mechanisms including surveys, focus groups, and targeted playbacks

Skills and Experience

• Proven experience leading change management on complex, enterprise-wide technology transformation programs
• Strong capability in organisational readiness assessments, stakeholder engagement, and impact analysis
• Sound understanding of out-of-the-box SaaS implementation principles and standardisation-led change
• Experience working within program and portfolio governance structures
• Ability to produce clear, evidence-based, executive-ready deliverables
• Background in public sector or education environments advantageous but not essential

If this sounds like you, please click APPLY or call Ella at 0480 804 548 to learn more!