Workplace Lead

Workplace Lead – Endpoint & Digital Workspace

Location: Sydney or Newcastle, NSW (Client-side | Onsite)
Salary: $150,000 package (including super)
Experience: 5+ years’

The Opportunity

We’re looking for a Workplace Lead to take ownership of a modern, enterprise digital workplace environment. This is a hands-on leadership role focused on endpoint management, collaboration platforms, and Microsoft 365, ensuring a secure, high-performing, and user-centric workplace across Windows, macOS, iOS, and Android.

You’ll be embedded client-side, working closely with technology, security, and business teams to improve productivity tools and device management at scale.

What You’ll Be Doing

Microsoft 365 & Identity

• Administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, and Teams
• Manage users, groups, licensing, and permissions via Azure AD (Entra ID)
• Implement DLP, retention policies, conditional access, and email security controls
• Monitor service health and drive continuous improvement

Endpoint & Device Management

• Design and manage Intune and SCCM solutions for enterprise device management
• Implement MDM/MAM policies across corporate and BYOD devices
• Manage Windows, macOS, iOS, and Android endpoints end-to-end
• Oversee application packaging and deployment via SCCM and Intune
• Administer Jamf for Apple device management and security
• Maintain security baselines and device compliance reporting

Collaboration & Workplace Tools

• Manage and support Zoom environments and integrations with Microsoft 365
• Ensure conference room and collaboration hardware is operational and reliable

Leadership & Operations

• Provide Tier II/III technical support and escalation
• Create and maintain documentation, SOPs, and training materials
• Automate tasks and reporting using PowerShell
• Collaborate with cybersecurity and network teams to meet compliance standards

What We’re Looking For

• 5+ years’ experience in endpoint, workplace, or EUC environments
• Strong hands-on experience with M365, Exchange Online, Intune, SCCM, Jamf
• Solid understanding of MDM/MAM, device security, and conditional access
• Experience supporting enterprise collaboration tools (Zoom, Teams)
• PowerShell scripting and automation experience
• Strong communication skills and stakeholder engagement experience
• Ability to work onsite in Sydney or Newcastle

Why Apply?

• Client-side role with real ownership and impact
• Modern workplace stack and enterprise-scale environment
• Work across both technical delivery and leadership