Wills and Estate Planning Consultant
Talent International is currently recruiting Wills and Estate Planning Consultant to work for the NSW Government , based in Wagga Wagga. This is a 6-month contract with a view to be extended. The role is paying $46.35/hr + Super.
Working hours: 7.6 hours/day, 38 hours/week
About the Role
We are seeking a motivated and customer-focused professional to join a dedicated team delivering high-quality Wills and Estate Planning services across the region.
In this role, you will provide exceptional customer service while supporting the preparation and delivery of legally compliant estate planning documents and community engagement initiatives.
Key Responsibilities
- Deliver professional, timely and high-quality Wills and Estate Planning services aligned with customer service excellence principles.
- Draft, prepare and execute simple Wills and Estate Planning instruments, including standalone Powers of Attorney and Appointments of Enduring Guardian.
- Undertake associated pre- and post-appointment activities to ensure efficient and quality service delivery.
- Coordinate venue hire and logistics for community engagement activities and regional outreach initiatives.
- Support local marketing and community engagement events to increase awareness and uptake of Wills and Estate Planning services.
- Deliver exceptional customer experiences through a variety of service channels, including face-to-face consultations, video conferencing and remote service delivery.
- Maintain accurate records and complete administrative tasks in a timely manner.
Key Knowledge & Experience
- Knowledge of Wills and Estates Administration, the Succession Act 2006 and other relevant legislation relating to estate planning and administration.
- Experience supporting the promotion of services and initiatives that improve customer engagement and commercial outcomes.
- Strong customer service experience with the ability to build rapport and communicate effectively with a diverse range of stakeholders.
- Excellent organisational and administrative skills with strong attention to detail.
Essential Requirements
- Current driver’s licence and willingness to travel across NSW as required.
- Willingness to obtain accreditation in Will making, Power of Attorney and Enduring Guardianship documents.
- Willingness to participate in quality assurance processes, including monitoring of phone calls and email communications.
- Availability to work after hours and weekends when required.
- Up-to-date COVID-19 vaccination status with the ability to provide evidence upon request.
If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.