UX Lead

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable

A market-leading financial organisation is on the hunt for a forward-thinking UX Lead to join their dynamic Client Office team. In this exciting role, the UX Lead will design intuitive and engaging digital tools that truly reflect client needs. With a focus on enhancing their customer applications portals, this position goes beyond function to create truly delightful user experiences. Collaborating with a diverse range of stakeholders, the UX Lead will leverage client insights to elevate the company’s reputation for exceptional service.

Required Skills:

  • 7+ years of experience in UX/UI design, with 2-3 years in a senior or lead role.
  • Proficiency in Figma and other design tools for creating wireframes, prototypes, and high-fidelity designs.
  • Strong grasp of user-centered design principles, usability testing, and client-driven research methodologies.
  • Excellent communication and collaboration skills for engaging effectively with stakeholders across departments.

Nice to Have Skills:

  • Familiarity with responsive design and accessibility best practices.
  • Experience with AI-driven personalization technologies and trends in user experience.
  • Previous experience mentoring or guiding junior design teams or colleagues.

Preferred Education and Experience:

  • Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
  • Relevant experience in the financial services or wealth management industry, providing insight into client service challenges and opportunities.

Other Requirements:

  • Must comply with all compliance policies and participate in required training.
  • Familiarity with AML/CFT procedures is a plus.

If you’re ready to step into a role where your creativity and expertise can shape the way clients interact with digital financial services, this is your chance! Hit APPLY today!

Please note: Only applicants based in New Zealand with the right eligibility to work will be considered for this role.

Apply now

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