UKG Pro Specialists (Solutions Architect/Project Analyst/HRIS Reporting Officer)

  • Australia
  • Melbourne
  • Contract
  • Negotiable

The Opportunity

A large, purpose-driven health services organisation is investing in the capability of its HRIS and Workforce Management platforms – and is looking to bring on three experienced specialists to support this critical program of work. At the heart of this initiative is UKG Pro: two of the three roles are dedicated to maximising the platform’s potential, from high-level solution architecture through to day-to-day system support and reporting. The third role anchors the broader HRIS function, ensuring the integrity and performance of SAP/SuccessFactors and Kronos environments that underpin payroll, compliance, and workforce data across the organisation. Together, these roles form a cohesive, high-impact team – and represent a genuine opportunity to leave a lasting footprint in a complex, regulated environment.

Role 1 | Solutions Architect – UKG Pro WFM

This is the most senior of the three roles and the linchpin of the UKG Pro investment. The Solutions Architect owns the design, configuration, and integration of the UKG Pro Workforce Management platform across the enterprise – covering Timekeeper, Accruals, Scheduling, Leave, and Attendance. With deep technical expertise and a strong commercial mindset, you will lead enterprise integrations via Dell Boomi, drive process automation, and ensure all WFM solutions are compliant, scalable, and operationally sound. This role requires someone who can operate confidently at both architecture and delivery level, engaging senior stakeholders while guiding junior team members.

Key Requirements

  • 5-7+ years in UKG Pro WFM or UKG Dimensions in a solution architecture or functional lead capacity, with multi-company implementation experience.
  • Expertise across UKG Pro WFM modules (Timekeeper, Accruals, Scheduling, Leave) and hands-on experience with integration platforms such as Dell Boomi.
  • Strong stakeholder engagement and documentation skills; UKG Pro WFM certifications and health sector experience are highly regarded.

Role 2 | UKG Pro Project Analyst (SME)

Complementing the Solutions Architect, the UKG Pro Project Analyst serves as the operational backbone of the UKG Pro platform – the person the business turns to for day-to-day system support, configuration, reporting, and troubleshooting. This role is critical to maintaining data accuracy and platform integrity across HR and Payroll functions, and to translating evolving business needs into system improvements. If you have strong UKG Pro module knowledge, a data-driven mindset, and enjoy working at the intersection of technology and people operations, this role will keep you engaged and challenged throughout.

Key Requirements

  • Demonstrated UKG Pro experience in an analyst or support capacity, with strong knowledge of core modules and reporting tools including Excel and Power BI.
  • Solid understanding of HR and payroll processes, data governance, and system dependencies within a complex, multi-site environment.
  • Tertiary qualifications in HR, Information Systems, or Business; experience in healthcare or a regulated environment is an advantage.

Role 3 | HRIS Applications Reporting Officer

While the two UKG Pro roles focus on WFM platform advancement, the HRIS Applications Reporting Officer keeps the broader HRIS ecosystem running cleanly. Working primarily across SAP/SuccessFactors and Kronos, this role is the key contact point for data extraction, reporting, compliance submissions, and application support across HR, Payroll, Recruitment, and Finance. Payroll accuracy, Single Touch Payroll compliance, and clean data feeds to external agencies all depend on the person in this role doing their job well – making it an essential piece of the organisation’s operational foundation.

Key Requirements

  • 3+ years in HRIS operations and business analysis, with hands-on proficiency in SAP/SuccessFactors and Kronos, and advanced Excel and Power BI skills.
  • Strong payroll knowledge including awards, EBAs, STP compliance, and experience managing data flows to ATO, superannuation funds, and external agencies.
  • Excellent communication and stakeholder engagement skills; experience in a training or user-support capacity within healthcare or a regulated environment is desirable.

What’s in it for You

  • Initial 3-Month Contracts with a strong chance to extend.
  • Prahran, Melbourne location with hybrid working arrangements.
  • Be part of a collaborative, high-performing HRIS and WFM team committed to platform excellence, compliance, and continuous improvement.

Apply today and Jimmy Nguyen will reach out to discuss which role is the right fit for you.

Apply now

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