Training and Communications Officer

One of our clients are looking for an experienced Training and Communications Officer to support the successful implementation of a new system by delivering engaging training and communication initiatives. This is a key role in supporting user adoption and readiness by creating accessible learning materials and clear stakeholder communications.

Key Responsibilities:

• Work closely with the Change Manager to conduct change impact assessments and support change readiness.

• Design and deliver stakeholder communication plans tailored to different audiences.

• Create high-quality training content including quick reference guides, user manuals, videos, and presentations.

• Facilitate training sessions and on-boarding workshops for varied user groups.

• Publish newsletters, FAQs, announcements, and other content across platforms such as the intranet and learning portals.

• Maintain version control and ensure accessibility of materials using systems like SharePoint.

• Use feedback to continuously refine communication and training approaches.

What We’re Looking For:

• Experience in training development and delivery in a change or system implementation context.

• Excellent written and verbal communication skills with a knack for simplifying complex information.

• Strong facilitation and stakeholder engagement skills.

• Ability to manage multiple priorities, meet deadlines, and work both independently and collaboratively.

• Proficiency with digital tools for training and communication, including SharePoint and multimedia platforms.

This is a great opportunity for a motivated communicator and trainer who thrives in dynamic environments and enjoys supporting people through change.

Apply now to be part of a forward-thinking team making a meaningful impact.

Contact Sebastian at 0480 806 153 for more information!