Trade Counter Sales

An exciting opportunity is now available for an experienced Trade Counter Sales professional to join the team at the Warwick Farm Trade Centre. This role offers an immediate start, a 6-month temporary contract, and a strong pathway into a permanent full-time position.

About the Role

Reporting to the Trade Centre Supervisor, this hands-on role is responsible for delivering professional customer service and accurate sales support at the front counter. You’ll assist trade customers with orders, enquiries, stock information and payments, ensuring a smooth and efficient customer experience.

Key Responsibilities

• Prepare and accurately process sales orders, including pricing, delivery details, and product availability using SAP or similar systems.
• Process and reconcile EFT payments and manage stock movements required to fulfil orders.
• Respond promptly and professionally to customer enquiries at the counter, over the phone, and via email.
• Provide updates on sales orders and deliveries, ensuring excellent customer experience.
• Assist customers at the counter with sales and accessories enquiries.
• Maintain administrative accuracy and replenish counter stock/supplies as required.
• Work closely with internal Spare Parts and Delivery teams (this site does not have an attached warehouse).

About You

To succeed in this role, you’ll bring a strong customer-service mindset and a background in trade or technical retail environments.

You will have:

• Experience in a trade counter, branch store, hardware, appliance, HVAC, or similar environment.
• Strong attention to detail and proven accuracy in data entry.
• Experience processing EFT payments and handling sales orders.
• Exposure to SAP, Salesforce, or similar ERP systems (highly regarded).
• Excellent communication skills and confidence handling enquiries or complaints.
• Ability to work independently, manage your workload, and contribute effectively in a busy team environment.

Ideal backgrounds include:

• Bunnings or hardware retail
• Harvey Norman or whitegoods/appliance sales
• HVAC trade assistants
• Trade retail or accessory stores

Why Join This Company?

• Competitive salary + super + bonus (on permanent conversion)
• Overtime rates available
• On-the-job training and ongoing development
• Collaborative, supportive team culture
• Employee benefits including health insurance discounts and gift-card programs
• Free onsite parking
• Work for a leading national HVAC business with strong market presence

Role Details

• Immediate start
• 6-month temp role with genuine opportunity to convert to permanent
• Permanent package: $65K + Super + 12% Bonus
• Temp rate: Up to $32 per hour + Super
• Location: Warwick Farm, NSW
• Hours: Approx. 7am-3pm or 8am-4pm (TBC)

How to Apply

If this sounds like you APPLY NOW!