Telco Transformation Consultant, Lean Six Sigma Black Belt

Job Title

Overview

A leading global consultancy is in discussions with a major telecommunications client regarding several potential transformation roles expected to commence in January.

These roles will focus on driving measurable operational and customer outcomes across core telco domains. Candidates must bring deep telecommunications experience and proven Lean Six Sigma Black Belt capability, as these are mandatory for consideration.

Key Responsibilities

The consultant will be responsible for,

leading end to end process improvement and transformation initiatives within telco environments
applying Lean Six Sigma Black Belt methodology to diagnose complex problems and deliver sustainable solutions
conducting root cause analysis, process mapping, value stream analysis, and benefits quantification
partnering with senior stakeholders to shape scope, define requirements, and build delivery roadmaps
facilitating workshops and working sessions to drive alignment and momentum
producing clear insights, recommendations, and implementation plans
supporting change adoption across operational and enterprise customer-facing functions
ensuring delivery aligns to strategic objectives and improves performance, cost, or customer experience

Essential Requirements

Applications will only be considered if you meet both of the following,

Lean Six Sigma Black Belt, with demonstrated experience leading real world improvement programs
telecommunications industry experience, ideally within one or both of these domains,
- network operations
- B2B Enterprise and Business customer facing business units

Without both Black Belt certification and telco experience, candidates will not progress.

Additional Experience and Skills

strong problem solving capability, comfortable working through ambiguity and complexity
proven consulting skillset, including structured thinking, stakeholder management, and executive level communication
track record delivering measurable outcomes in operational excellence, transformation, or continuous improvement
ability to influence across technical and non technical teams
excellent documentation skills, including ability to create crisp, decision ready outputs

Desirable

experience in large scale telco transformation programs
exposure to service assurance, network delivery, enterprise customer lifecycle, or managed services
background working in consulting or professional services environments