Technical Support Officer

  • Australia
  • Perth
  • Contract
  • Negotiable

Are you an experienced IT professional looking to contribute to a high-profile, mission-critical environment? This role is integral to maintaining and enhancing our client’s IT infrastructure, including cloud services, unified communications, networks, servers and security systems.

Key Responsibilities

  • Provide high-level IT support
  • Administer and maintain Microsoft 365, Azure cloud services, Active Directory, Intune, VMware and SAN environments.
  • Ensure system continuity, backup and disaster recovery (DR/BCP) processes.
  • Maintain infrastructure security compliance and adhere to ISO 27001 and ITIL standards.
  • Contribute to IT project planning, change management and continuous improvement initiatives.
  • Liaise with third-party vendors to ensure system reliability and performance.
  • Maintain comprehensive system documentation and quality assurance processes.

To be successful in this role, you will demonstrate:

  • ITIL and Microsoft certifications with strong experience in complex IT environments.
  • Proven expertise in Microsoft 365, Azure, Intune, Active Directory, VMware and SAN administration.
  • Experience supporting WAN/LAN networks and maintaining secure IT systems.
  • Strong organisational skills with the ability to manage competing priorities and meet tight deadlines.
  • A strong customer service focus with excellent communication and interpersonal skills.
  • Experience working within ISO 27001 and/or ITIL Service Management frameworks.
  • Clear and professional communication
  • Strong teamwork and collaboration
  • Attention to detail and quality orientation
  • Adaptability in a dynamic environment
  • Initiative and proactive problem-solving
  • Strong analytical and troubleshooting skills

If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Jane Saxby by clicking the “APPLY NOW” button. For a list of all vacant positions, please see our website www.talentinternational.com

For further enquires please call Jane Saxby on 0456 372 202

Apply now

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