Technical Support Officer

  • Australia
  • Sydney
  • Contract
  • AU$45 - AU$56.64 per hour

Technical Support Officer

Initial 3-Month Contract plus

Sydney CBD

Talent International is working in partnership with a large organisation to assist in sourcing a Technical Support Officer to provide high-quality second-level technical support for hardware, software, print devices, mobile devices, complex audio-visual equipment and other supported systems and infrastructure.

Key Criteria:

  • Minimum of 5 year’s experience in a similar role supporting IT hardware, complex audiovisual equipment, software and mobile devices in an enterprise organisation with more than 2000 users.
  • Relevant tertiary and technical qualifications and/or currently undertaking certification in a Microsoft discipline ie MCSE, MCSA, MOS or MTA.
  • Proven experience with modern Microsoft systems (SCCM, Intune, Active Directory, Windows 11, O365, MS Teams), ServiceNow, and Crestron A/V equipment.
  • High level interpersonal, written and oral communication skills for working with staff to resolve technical issues and deliver quality customer service.

If you are interested in this role please submit your cover letter & CV application in Word format only by clicking the “APPLY NOW” button below or email to anna.au@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.