Technical Account Manager

  • Australia
  • Sydney
  • Contract
  • AU$60 - AU$73 per hour

Talent International, a leading Australian recruitment firm, have been engaged by our long-standing client within the managed services and enterprise infrastructure space to recruit a Technical Account Manager to join their growing delivery team.

We are seeking a technically credible and customer-focused professional who is looking to step into a broader service delivery and customer ownership role within a highly stable enterprise environment.

Role Title: Technical Account Manager
Contract Length: Initial 12-month contract (highly likely to extend)
Location + WFH Flexibility: Sydney or Newcastle | Hybrid working flexibility available
Hourly Pay: Approx. $73/hour including super

Role Details:

* Manage end-to-end customer delivery across a portfolio of enterprise managed services customers
* Act as the key customer-facing contact for service delivery, governance, reporting, and operational coordination
* Work closely with infrastructure and operations teams to ensure contractual deliverables and SLAs are achieved
* Coordinate service reviews, risk management activities, and customer communications
* Provide commercially focused advisory support while maintaining strong stakeholder relationships
* Support delivery across infrastructure environments including cloud, storage, Windows, and enterprise operations

Required Skills and Experience:

* Previous experience in infrastructure, managed services, technical consulting, or service delivery environments
* Strong customer communication and stakeholder management capability
* Technical understanding across enterprise infrastructure environments
* Exposure to service delivery, account coordination, or customer-facing project environments
* Ability to balance operational delivery with customer engagement responsibilities
* ITIL or managed services experience highly regarded

Additional Details & Benefits:

* Strong opportunity for long-term extension within a stable customer environment
* Ideal for candidates wanting to transition from technical delivery into customer/account ownership
* Supportive team environment with long-standing enterprise customers
* Flexible working arrangements with low travel requirements
* Excellent opportunity to grow within a modern managed services delivery function

To Apply:

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume!

Apply now

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