Systems Engineer - Level 3

  • Australia
  • Melbourne
  • Permanent
  • AU$120000 - AU$125000 per annum + plus superannuation

Our client is seeking a Systems Engineer to join their team based in Melbourne. This role will be working closely as a peer with an existing Level 3 engineer, and you will ensure the reliability, security, and availability of both on-premises and cloud-based infrastructure for the client’s customers. Our client has a great culture and manager with a friendly team. This is a permanent full-time opportunity.

The role:

  • Supporting the infrastructure in BAU operations through advanced technical support for on-premise and cloud environments.
  • Be an escalation point as needed in resolving technical issues, collaborate and mentor other team members when required
  • Lead the planning and execution of infrastructure changes
  • Review new and existing system designs, recommending improvements or modifications to optimise performance and security.
  • Adhering to key service delivery metrics of Response and Resolution time.
  • Maintain the IT infrastructure (On premise and cloud) for high availability, security and reliability
  • Maintaining and contributing towards the Knowledgebase
  • Participate in on call support roster
  • Maintaining effective communications with customers and vendors

To apply you will need the following skills and requirements to be considered:

  • 5+ years’ experience in a similar role, in a large enterprise environment
  • 2+ years working in a Level 3 System Engineering capacity.
  • Experience maintaining complex and diverse infrastructure
  • ITSM tool experience in a large enterprise
  • ITIL process and functions, with particular focus on incident response.
  • Experience in a customer focused environment, either internal or external customers.
  • Technical Document Writing
  • Microsoft Hyper-V clustering
  • Cloudflare platform services including: WAF & Zero Trust
  • Microsoft Cloud products and services including Azure IaaS/EntraID, Intune, Exchange Online, Teams & Sharepoint
  • Certifications in ITIL, MCSE and MS Azure would be highly regarded.

To apply for this role, you will need to be available to work at the client site in Melbourne CBD 4 days pers week/ 1 day WFH and participate in on call support roster. For more information, please email liam.lasslett@talentinternational.com. Only shortlisted candidates will be contacted.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.