Support Needs Assessor
Support Needs Assessor (Australia-Wide)
About the Role
We are seeking motivated and experienced professionals to join a national team delivering high-quality, person-centred support needs assessments. This role focuses on understanding individual circumstances, analysing information, and producing clear, evidence-based assessment outcomes that inform support planning and decision-making.
Opportunities are available Australia-wide, with roles based in metro and regional locations. Flexible working arrangements are available, including part-time and full-time options.
Key Responsibilities
- Conduct structured support needs assessments through interviews and information gathering with individuals and their support networks
- Analyse, interpret, and synthesise information from multiple sources to inform clear, consistent assessment outcomes
- Prepare accurate, well-written assessment reports that support decision-making processes
- Apply relevant policies, frameworks, and guidelines with sound judgement and professional integrity
- Communicate clearly and respectfully with individuals, families, and stakeholders across a range of settings (in-person, virtual, or phone-based)
- Identify and escalate complex or high-risk matters in line with procedural requirements
- Collaborate with multidisciplinary teams to support coordinated service delivery and continuous improvement
- Maintain accurate records using digital systems and ensure confidentiality and data integrity at all times
- Adapt assessment approaches to suit individual needs, preferences, and accessibility requirements
- Contribute to team capability through knowledge sharing, mentoring, and continuous learning
Skills and Experience
- Strong background in allied health, nursing, education, behavioural support, or a related human services discipline
- Experience conducting structured assessments, case reviews, or client interviews
- Ability to interpret complex information and translate it into clear, evidence-based reports
- Excellent communication and stakeholder engagement skills across diverse audiences
- Strong analytical thinking, judgement, and problem-solving abilities
- Experience working in person-centred, strengths-based, and inclusive practice environments
- Ability to manage competing priorities and deliver quality outcomes within deadlines
- Confidence using digital systems, case management tools, and standard workplace technology
- Understanding of ethical practice, privacy, and confidentiality requirements
Qualifications
- Tertiary qualification in allied health, nursing, social sciences, education, or a related discipline
- Relevant professional registration or eligibility (where applicable to discipline)
- Additional training or experience in assessment, counselling, rehabilitation, or support planning highly regarded
If you are interested, please apply now or reach out to Ella at 0480 804 548!