ServiceNOW Architect (Contract)

  • Australia
  • Sydney
  • Contract
  • Negotiable

ServiceNow Architect

Location: Sydney
Eligibility: NV1 OR Baseline AGSVA security clearance

This role will see you leading the architecture and design of ServiceNow solutions across enterprise environments. You will provide strategic direction on platform capabilities, integrations, and best practices while supporting delivery teams.

You will be part of a global consulting organisation driving service transformation programs across large enterprise clients. The environment is focused on platform optimisation, governance, and scalable digital service delivery.

Key Responsibilities

Define and design ServiceNow architecture aligned to business and enterprise standards
Lead solution design across ITSM and related ServiceNow modules
Provide guidance on configuration, customisation, and integrations
Establish platform standards, governance, and best practices
Review and approve technical designs and development outputs
Support platform roadmap and continuous improvement initiatives
Required Skills & Experience

5+ years’ experience with ServiceNow, including architecture-level exposure
Strong knowledge of ServiceNow platform, data model, and core capabilities
Experience designing solutions across ITSM modules
Experience integrating ServiceNow with enterprise and cloud systems
Understanding of security, access controls, and role-based permissions
Relevant ServiceNow certifications and strong stakeholder management skills
This is an opportunity to play a key role in shaping ServiceNow strategy and delivery within complex enterprise transformation programs.

Please note: Only Australian citizens with Baseline security clearance will be considered.

Apply now

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