Service Transition Lead

  • Australia
  • Brisbane
  • Contract
  • Negotiable
  • 24 Month Contract
  • $1100 Per Day
  • Brisbane Based

We are seeking an experienced Service Transition Lead to support the introduction of a new Air Traffic Control (ATC) system into operational service. This role is critical to ensuring all operational, technical, and organisational elements are fully prepared for a safe, compliant, and seamless transition to live operations.

Working closely with the Program Manager, you will lead transition activities across one of the program’s sub-streams, with a strong focus on operational readiness, stakeholder engagement, training, testing, and risk management.

Key Responsibilities

Operational Readiness & Transition Planning

  • Develop and deliver a comprehensive Transition Plan aligned to program milestones and regulatory obligations

  • Define readiness criteria, success measures, and entry/exit gates for transition to operations

Stakeholder Engagement

  • Engage with air traffic controllers, technical teams, regulators, and operational leaders to capture requirements and validate readiness

  • Coordinate activities across engineering, training, safety, security, and operations functions

Training & Workforce Readiness

  • Oversee development and delivery of operational and technical training programs

  • Ensure workforce certification, competency, and readiness prior to system cutover

Operational Integration

  • Ensure procedures, manuals, and workflows are updated to reflect new system capabilities

  • Confirm integration with broader aviation systems, regulatory frameworks, and operational concepts

Testing & Validation

  • Support planning and execution of operational trials, simulations, shadow operations, and cutover rehearsals

  • Validate readiness through scenario testing and user acceptance activities

Risk, Safety & Compliance

  • Identify and manage operational risks associated with system transition

  • Ensure compliance with relevant safety, security, and regulatory frameworks (e.g. CASA, ICAO, Defence, Airservices standards)

Transition to Live Service

  • Lead day-one operational readiness and cutover activities

  • Support operational handover, acceptance, and early life support post go-live

Essential Requirements

  • Proven experience leading service transition or operational readiness for complex, safety-critical systems

  • Strong stakeholder engagement across operational, technical, and regulatory environments

  • Demonstrated experience in training, testing, validation, and go-live readiness

  • Australian Citizenship

  • Ability to obtain and maintain an Australian Government National Security Clearance

If this is something you’d like to be considered for click APPLY NOW or contact David at david.reynolds@talentinternational.com

Apply now

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