Service Coordinator
Job Summary / Overview
Join as a Service Coordinator supporting a Service Department in Osborne Park (relocating to Forrestfield in 2026). You’ll manage service requests, coordinate technicians and handle customer communications in this 12-month contract role with a competitive hourly rate and strong potential for extension.
Key Responsibilities
- Manage and allocate service requests in line with company procedures
- Coordinate technicians to meet productivity and efficiency targets
- Handle customer service calls and resolve queries promptly
- Maintain accurate service records in SAP
- Process administrative tasks including work orders and invoices
Required Qualifications
- Previous experience in customer service or coordination
- Strong organisational and communication skills
- Proficient with IT systems (SAP/Service Max advantageous)
Skills & Competencies
- Excellent customer service and phone manner
- Calm and professional under pressure
- Team-oriented with initiative and attention to detail
Working Conditions
- Office-based, Monday to Friday (9AM – 5PM), Osborne Park WA
- Relocating to Forrestfield in early 2026
- No WFH; free on-site parking
Compensation & Benefits
- $35-$37 p/hr + Super
- Supportive team environment
- Training and potential for permanent transition
Apply Now
If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V. For a list of all vacant positions, please visit our website www.talentinternational.com.
Alternatively, for a confidential conversation, contact Andrew Mackin Brown on 0437 150 513.