Senior Project Manager - IT Operations Transformation

  • Australia
  • Melbourne
  • Permanent
  • Negotiable
  • 12 month ongoing contract to start ASAP
  • Lead sevearl IT Operation and transition activities
  • Competitive rate on the market

The Project Manager will play a key role in delivering a large-scale operational modernisation initiative focused on improving how IT Operations is delivered. The program is driving new ways of working, modernising operational processes and tooling, and shifting the organisation from a reactive support model to a more proactive, intelligent operating environment through initiatives such as AIOps.
The Project Manager will be responsible for driving program governance and ensuring successful delivery across multiple transformation workstreams, with a particular focus on the tooling and cloud transition stream.

Key Responsibilities

  • Lead program and project governance, including planning, reporting, financial management, risk and issue management, and stakeholder communications.
  • Coordinate delivery across multiple transformation initiatives, ensuring alignment between technology, operations and business stakeholders.
  • Manage the successful transition to a new Cloud Managed Services Provider, ensuring the new operating model, tooling and supporting initiatives are effectively embedded.
  • Facilitate Agile ways of working, ensuring effective planning, prioritisation and delivery across teams.
  • Drive collaboration across internal teams, vendors and delivery partners to achieve program outcomes.
  • Monitor delivery against milestones and proactively manage dependencies and risks.

Requirements:

  • Strong Project or Program Management experience delivering IT Operations or infrastructure transformation initiatives.
  • Experience within internal IT Operations environments is strongly preferred over consulting-only backgrounds.
  • Demonstrated experience delivering operational and tooling transformation programs.
  • Exposure to Cloud Managed Services transitions or large vendor transitions is highly regarded.
  • Experience working with ServiceNow and Agile delivery methodologies.
  • Utilities or other large, complex regulated environments are advantageous.

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