Senior Manager Workplace Behaviour and Conduct

  • Australia
  • Sydney
  • Permanent
  • Negotiable

Senior Manager, Workplace Behaviour & Conduct

Permanent | Higher Education

Our client, a leading university, is seeking an experienced Senior Manager, Workplace Behaviour & Conduct to lead a specialist complaints function within their Workplace Relations and Compliance team.

This role combines operational leadership with strategic oversight, focusing on managing complex staff-related complaints while driving proactive initiatives to strengthen workplace culture, compliance, and risk management.

Key responsibilities

  • Lead the end-to-end management of staff-related complaints including bullying, harassment, misconduct, and behavioural concerns
  • Provide expert advice to senior stakeholders on complex and sensitive matters, including legal and reputational risk
  • Oversee investigations, ensuring fairness, consistency, and adherence to policy and legislative requirements
  • Identify trends and systemic issues through data analysis, driving continuous improvement and prevention strategies
  • Develop and enhance frameworks, policies, and processes related to workplace conduct and complaints management
  • Lead and mentor a small team, ensuring high performance and professional development
  • Partner with internal and external stakeholders, including HR, legal, and external investigators
  • Contribute to strategic initiatives, including sector-wide programs such as gender-based violence compliance and prevention
  • Support the development of reporting and insights, including the use of tools such as Power BI to inform decision-making

About you

  • Extensive experience managing workplace investigations and complex complaints within a regulated environment
  • Strong understanding of employment legislation, compliance, and risk management frameworks
  • Experience operating at a senior level, providing advice to executive stakeholders
  • Demonstrated ability to lead teams and manage sensitive, high-risk matters with sound judgement
  • Strong analytical and problem-solving skills, with the ability to identify trends and drive improvements
  • Background in higher education, government, or similarly complex environments is highly regarded
  • Experience with data, reporting, or insights tools such as Power BI is advantageous

What’s on offer

  • Permanent leadership role within a respected higher education institution
  • Opportunity to shape strategy and influence organisational culture
  • Hybrid working environment, typically 1-2 days on campus

Apply now

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