Senior Data Analyst

Our client is a federal government organisation with offices throughout Australia. Due to growth, they are seeking a Senior Data Analyst with Splunk & Dynatrace to join their team in Richmond or Geelong.

• 12-month initial contract plus 12-month extension
• Hybrid with 3 days per week onsite
• Federal government role – Australian citizenship required

Key duties and responsibilities

• Monitor critical NDIA business systems using various monitoring tools, including Splunk and Dynatrace.

• Gain a deep understanding of key business processes and their business impacts to monitor accordingly, as well as enterprise and system architectures.
• Create and fine-tune monitoring solutions such as alerts, reports, and dashboards to identify, troubleshoot and notify internal technical and business teams.
• Identify and deliver continuous improvement initiatives to strengthen and enhance the maturity of overall monitoring solutions and processes.
• Undertake troubleshooting and root-cause analysis, including recommendations to system owners on solutions and improvements.
• Perform daily health check processes
• Use strong verbal and written communication skills to deal with both technical and business staff.
• Undertake various data analysis and reporting activities.
• Develop and maintain documentation on processes, policies, and configuration.

To apply you will need the following skills and experience:
Essential criteria

• More than 3 years’ experience working in an ICT monitoring or ICT operations role, ideally for CRM systems.

• Demonstrated experience developing alerts and monitoring solutions using monitoring tools and log analysis platforms.
• Experience identifying and implementing process improvements and continuous

improvement activities.

• Excellent communication and documentation skills.
• Strong analytical and troubleshooting skills.

Desirable criteria

• Experience using Splunk.

• Strong knowledge of different log formats, including JSON, XML, CSV, and plain text.

APPLY:
Submit your resume or contact Shelley at shelley.harrison@talentinternational.com or call on 0418 572 482 for further information. Shortlisted will be contacted and applicants will be required provide individual responses to each criteria max 3000 characters per criteria.