Senior CRM Application Support Specialist x 2

  • Australia
  • Sydney
  • Contract
  • Negotiable
  • Senior CRM Application Support Specialist
  • Initial contract up until December 2025
  • Adelaide Based // 100% Remote for Interstate candidates (must be in Australia)

One of our clients is seeking for an experienced Oracle CRM Application Support Specialist to work on the development and support of their new Engagement & Relations Management ecosystem. They are looking for a Functional Analyst and Application Administrator who is highly proficient in configuring and administering Oracle CX Cloud suite of applications with a focus on Oracle Service Cloud. The role will involve hands-on configuration and administration of the system and data work, as well as regular communication with both the business and team members across IT.

Key Skills & Experience:

  • Extensive experience in the analysis, design, configuration, administration and support of complex CRM solutions, with an emphasis on Oracle Service Cloud/RightNow implementations
  • Substantial experience working with highly integrated and complex ecosystems comparable with that of the university
  • Significant experience working with large volumes of data, with a focus on data quality, data analysis and reporting
  • Demonstrated experience working with business users to refine requirements and design integration solutions to meet their needs.
  • Demonstrated ability to quickly become a productive member of a cross-functional team.
  • Demonstrated skills in personal time management and the ability to maintain high productivity with minimum supervision.
  • Demonstrated ability to lead, teach and mentor less experienced information technology staff.
  • Additional experience configuring Oracle Marketing Cloud (Eloqua platform) would be an advantage.
  • Demonstrated understanding of the business user perspective and the ability to develop technical designs in response to both documented and evolving user requirements is essential for success in this role.

If the above role sounds of interest, please click on “Apply Now”, or get in touch with Ivan via E// ivan.aureus@talentinternational.com for a confidential chat!

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