Senior Business Analyst – Salesforce Transformation (Contract)

6-Month Contract (potential extension) with 1 day onsite in Hamilton/per week

We are looking an experienced Senior Business Analyst to join a major Salesforce transformation programme.

This is an exciting opportunity to play a key role in Project BOB, a strategic programme replacing SAP with Salesforce to deliver a modern self-service experience for their customers.

About the Role

As the Senior Business Analyst, you’ll work closely with business stakeholders, product owners, and delivery teams to understand business needs, map current and future state processes, and help shape the successful implementation of Salesforce.

You’ll be instrumental in guiding stakeholders through business change while ensuring solutions align with Salesforce best practice and out-of-the-box capabilities wherever possible.

What You’ll Be Doing

• Facilitate workshops and engage with business stakeholders across the organisation
• Elicit, analyse and document business and functional requirements
• Develop user stories, acceptance criteria and process documentation
• Map current and future state business processes
• Support solution design and ensure alignment with Salesforce capabilities
• Guide stakeholders through adopting standard Salesforce functionality (OOTB) where appropriate
• Work collaboratively with Product Owners, Solution Architects, Developers and Test teams
• Support Agile delivery throughout the project lifecycle

What We’re Looking For

You’ll bring:

• Extensive experience as a Senior Business Analyst
• Proven experience delivering Salesforce implementation or transformation programmes
• Experience working on complex enterprise technology implementations
• Strong business process mapping and requirements elicitation skills
• Excellent stakeholder engagement and workshop facilitation experience
• A solid understanding of out-of-the-box (OOTB) process alignment and the ability to guide business stakeholders towards adopting standard Salesforce capabilities
• Experience working in Agile delivery environments

Nice to Have

• Salesforce Business Analyst certification
• Experience replacing legacy enterprise platforms (SAP, CRM or ERP)
• Experience working on customer-facing digital transformation programmes

What’s on Offer

• Contribute to a high-profile enterprise Salesforce transformation
• Hybrid working model (1 day per week onsite in Hamilton)
• Collaborative, supportive programme environment
• Initial 6-month contract with potential for extension

Apply Now

If you’re an experienced Senior Business Analyst with Salesforce transformation experience and are looking for your next contract opportunity, we’d love to hear from you.

Apply now or contact Jenny Nguyen at Talent International for a confidential discussion.

Please note: Applicants must be currently based in New Zealand and have valid NZ working rights (NZ Citizen, Permanent Resident or a valid work visa).