Senior Business Analyst (Salesforce)

  • Australia
  • Sydney
  • Contract
  • + Super

Senior Business Analyst (Salesforce / CRM) – Contract Opportunity

We are seeking an experienced Senior Business Analyst to join a high-profile, product-led digital transformation program, with a strong focus on Salesforce/CRM delivery.

This is an initial contract through to end of June (EOFY), with two potential 12-month extensions, offering long-term engagement on a complex and meaningful program of work.

About the Role

You will be embedded within a self-contained, cross-functional delivery team, taking ownership of problem definition, stakeholder engagement, and end-to-end solution delivery.

This role is centred on working closely with business stakeholders and product teams to implement and enhance Salesforce solutions, ensuring outcomes are practical, valuable, and aligned to business needs.

Key Responsibilities

  • Lead workshops and stakeholder engagement to define and shape business problems
  • Translate business needs into clear, structured requirements, including user stories and acceptance criteria
  • Conduct process and systems analysis, supporting solution design across Salesforce and integrated platforms
  • Work closely with product managers, designers, and engineers in an Agile, product-based environment
  • Support backlog management, prioritisation, and iterative delivery
  • Contribute to testing, UAT, and solution validation to ensure quality outcomes
  • Drive end-to-end delivery ownership, from discovery through to implementation and adoption

About You

  • Proven experience as a Senior Business Analyst on Salesforce implementations or enhancements
  • Strong business acumen, with the ability to understand processes and translate them into actionable requirements
  • Confident facilitating workshops and stakeholder discussions, with clear and concise communication
  • Experience working in Agile, product-led environments, including backlog and user story management
  • Comfortable working within a self-contained team, taking accountability for outcomes
  • Ability to bridge the gap between business and technical teams effectively

Why Apply?

  • Long-term contract potential (initial + 2 x 12-month extensions)
  • Work on a large-scale, complex transformation program
  • Be part of a high-performing, product-focused delivery team
  • Opportunity to make a real impact on business outcomes, not just technology delivery

Apply now

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