Senior Business Analyst

• 3 Month Contract – Utilities Company
• Bendigo Location – Hybrid Working Arrangement
• Operating Model Change Program

This government department is seeking a Senior Business Analyst to come on board to support an Operating Model Change, working closely with operational teams, subject matter experts, and program leadership to define, map, and transition future-state processes.

Key Responsibilities

• Analyse existing documentation, data, and operational information to understand current-state asset maintenance practices
• Develop Level 3 process maps using a value stream approach, covering end-to-end asset maintenance activities
• Facilitate workshops with business stakeholders and SMEs to validate current-state processes and define future-state workflows
• Walk through process maps with SMEs to identify gaps, dependencies, risks, and next steps in the process
• Support operating model change by clearly documenting process impacts, handovers, and ownership
• Communicate effectively with a broad range of stakeholders, ensuring clarity, alignment, and buy-in throughout the change

Skills & Experience

• Proven experience as a Senior Business Analyst on operating model change, transformation, or insourcing initiatives
• Strong process mapping capability (Level 3 and value stream mapping essential)
• Demonstrated experience facilitating workshops and engaging SMEs
• Excellent written and verbal communication skills, with the ability to explain complex processes simply
• Comfortable working in ambiguous environments and helping teams define “what good looks like”

What’s in it for you:

• 3 Month Contract
• Bendigo Location – Working from Home
• Utilities Company

Please apply today to secure an interview or call Sarah Jordan on 9236 7765.