Senior Adviser - Costs Disputes & Compliance

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Initial 3 month Contract
  • Government Agency
  • CBD Location with hybrid working from home

This government agency is seeking a Senior Adviser – Costs Disputes & Compliance to manage complex consumer and disciplinary complaints within a regulatory environment. Play a critical part in resolving complex consumer complaints and providing expert regulatory guidance to lawyers and the broader community.

Key Responsibilities

  • Manage complex complaints with a focus on early resolution
  • Resolve disputes through conciliation, mediation and formal correspondence
  • Interpret and apply relevant legislation and regulatory frameworks
  • Provide guidance on practising certificates, registrations, trust accounts and exemption applications
  • Prepare determinations, reports and recommendations
  • Lead improvement initiatives and mentor team members

About You

  • Substantial experience in dispute or complaint management
  • Strong ability to interpret and apply legislation
  • Sound understanding of legal practice regulation in Victoria
  • High level of computer literacy (Microsoft Office)

Desirable:

  • Law degree
  • Mediator accreditation

What’s in it for you:

  • Initial 12 month Fixed Term Contract
  • Government Agency
  • CBD Location with hybrid working from home

Please apply today to secure an interview or for more information contact Xavier Cusack at xavier.cusack@talentinternational.com

Apply now

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