Project Support Officer
We are currently looking for a Project Support Officer for a large government client based in Brisbane CBD for a contract until 11.09.2026 + likely extensions. You will join the departments Performance Monitoring and Reporting Unit, which delivers performance, business intelligence, monitoring, measurement and reporting products. The Unit has commenced a large BI intelligence program and is building a team of experts to support this high-profile initiative.
Role Purpose
The Project Support Officer will support the delivery of the Enterprise Data Platform (EDP) across a hybrid delivery model, combining:
- Waterfall/stage-gate processes for Azure infrastructure, identity, security uplift, networking, governance, ARB (Architecture Review Boards), CAB (Change Advisory Boards), and operational readiness activities.
- Agile practices for Microsoft Fabric development, data ingestion pipelines, analytical artefacts, iterative design, and user-facing functionality.
The Project Officer will coordinate ServiceNow tickets with IT teams, prepares ARB/CAB submissions, manages delivery artefacts, and supports the Project Manager in maintaining alignment between Agile workstreams and Waterfall dependency milestones.
Key Responsibilities
- Aligned Agile/Waterfall delivery schedules, dependency maps, and registers.
- ARB submissions and CAB change records prepared to enterprise standards.
- Updated RAID log with clear Agile/Waterfall categorisation.
- Accurate ServiceNow ticket and Azure DevOps tracking.
- Weekly project reporting with consolidated view of both methodologies.
- Stakeholder communications and governance documentation.
- Environment readiness and operational handover artefacts.
Required Skills & Experience
- Experience in hybrid Agile/Waterfall project environments.
- Strong coordination and follow-up skills across multiple IT and business teams.
- Practical experience with ServiceNow for IT change, incidents, and service requests/ticketing.
- Experience supporting Azure cloud and platform delivery.
- Exposure to Microsoft Fabric or modern data platform components.
- Proficiency with Azure DevOps (Boards, Work Items, Queries).
- Proficiency with Microsoft Planner (Boards, Tasks, Checklists)
- Strong SharePoint organisational skills for document management.
- Understanding of ARB, CAB, and stage-gate governance processes.
- Excellent communication, documentation skills, and attention to detail.
- Ability to track dependencies and align Agile Sprints/Sprint Goals with Waterfall milestones.
Desirable
- Knowledge of Azure cloud environments/landing zones, networking, identity, security, and monitoring.
- Familiarity with Fabric artefacts (Lakehouse, Warehouse, Pipelines).
- ITIL Foundation or similar.
- Exposure to Power BI for project reporting.
Please apply now or contact Mats Rorvik on 0450 478 735 or mats.rorvik@talentinternational.com for a confidential discussion.