Process Improvement Consultant - Technology
- Process Improvement Consultant – Technology – 12-Month Fixed Term Contract
- $280,000 Package (Incl. Super) + annual bonus
- Sydney CBD location with WFH Flexibility
A leading entertainment brand is seeking an experienced Process Improvement Consultant to join their Group Technology & Innovation division on a 12-month fixed-term contract. Reporting directly to the Group CIO, this high-impact role will drive end-to-end process improvement initiatives that uplift operational effectiveness across people, processes, technology and products.
If you thrive on transforming complex environments, partnering with senior leaders, and delivering measurable business outcomes, this is an exceptional opportunity.
Role & Responsibilities:
- Lead, plan and deliver enterprise-wide process improvement and re-engineering initiatives
- Build strong relationships with senior stakeholders to understand priorities, validate requirements, and influence business adoption
- Review and analyse existing processes to identify opportunities for optimisation, reduced cost and improved efficiency
- Manage change activities including documentation, training, communication, and stakeholder engagement
- Drive continuous improvement culture across business units and technology teams
- Prepare progress reports, insights and presentations for leadership forums
- Provide technical and analytical support to initiatives and ensure alignment to strategic IT objectives
- Ensure compliance, risk awareness, cyber standards, and process governance are embedded in all activities
- Mentor and guide team members (future potential direct reports)
About you:
You’ll bring a strategic, analytical and solutions-focused mindset, with proven experience delivering process improvement initiatives within large, complex environments, along with:
- Strong background in IT process improvement, operational excellence or continuous improvement
- Experience leading process improvement projects with tangible outcomes
- Exceptional stakeholder management capability with the ability to challenge, influence and drive adoption
- Advanced analytical skills and ability to interpret complex problems
- Excellent communication, documentation and presentation skills
- Ability to work under pressure, manage multiple deadlines and operate autonomously
- Experience with mission-critical or real-time systems
- Knowledge of network processes, process mapping, business KPIs
- Degree in IT, Business or related discipline preferred
- Strong understanding of technology trends and enterprise IT environments
What’s on Offer:
- $280,000 package (incl super)
- 12-month fixed term contract
- WFH flexibility
- Daily parking for $12 per day
✔ Work with an experienced CIO and senior leadership team
✔ Opportunity to lead impactful, enterprise-level process improvement initiatives
✔ Join a forward-thinking, transformation-focused technology function within a leading entertainment brand
If you’re a seasoned Continuous Improvement or Process Improvement professional who enjoys driving meaningful, organisation-wide change, we’d love to hear from you.
Apply now or reach out for a confidential chat.