
Platform Support Engineer
Overview:
We are seeking an experienced Platform Support Engineer to join a fast-paced, enterprise environment supporting mission-critical integration platforms. This role sits within a newly established Integration Centre of Excellence and will be central to the setup, maintenance, and continuous improvement of enterprise-wide API Management, Event Streaming, and Microservices platforms.
This is a hands-on position where you’ll be instrumental in implementing and managing modern integration infrastructure, enabling development teams through self-service capabilities, and ensuring operational excellence through proactive monitoring, automation, and DevOps best practices.
Key Responsibilities:
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Implement, support, and improve Integration Platforms including API Management, Event Streaming (Kafka), and Microservices (Kubernetes).
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Collaborate with partners to build and optimise platform solutions, ensuring scalability and reliability.
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Provide Level 3 support for integration platform issues escalated from service operations.
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Develop GitLab CI/CD pipelines and infrastructure automation using Terraform, Ansible, and CloudFormation.
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Drive platform adoption by simplifying developer experience and onboarding new consumers.
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Create dashboards, monitoring, and alerting for proactive operations.
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Deliver training and technical guidance to developers and stakeholders.
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Support smooth project transitions into production support environments.
Required Skills & Experience:
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6+ years in software development, preferably in integration domains (e.g., Java, Spring Boot).
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2+ years of hands-on AWS cloud experience.
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Strong experience with containerised applications (Docker, Kubernetes) and microservices platforms.
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Proficiency in DevOps tools: GitLab, Terraform, Ansible, CloudFormation, New Relic, Prometheus.
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Solid understanding of API management platforms and event streaming technologies (e.g., Confluent Kafka).
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Experience with infrastructure as code and automation practices.
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Familiarity with Linux systems administration and scripting (Python, Bash).
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Excellent stakeholder communication, documentation, and problem-solving skills.
Highly Regarded:
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Experience operating Amazon EKS, GitOps workflows, or Apigee (or similar API gateways).
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Knowledge of SonarQube, MongoDB, Postgres (RDS), ActiveMQ.
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Exposure to Agile/Scrum environments.
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Background in aviation, travel, or large-scale enterprise environments.
If you would like to be considered for this role click apply now or email David at david.reynolds@talentinternational.com