Network Support Analyst - Connectivity
A prestigious Financial Services provider is seeking a Network Support Analyst to join their team on a permanent basis.
You will be joining a close-knit team, whose main responsibility is supporting the software and hardware of a large number of external clients, who connected to their systems via gateways and various products / services.
Leveraging your solid networking, TCP/IP, BGP and ITSM knowledge and experience, the main responsibilities will include monitoring and responding to alerts, troubleshooting network access issues, installing / configuring network devices as well as updating patches and delivering new services for clients.
This position will suit candidates with excellent customer service skills, coupled with an ability to quickly learn new tools and technologies.
To be successful in this role, you will need:
- Tertiary qualifications with relevant industry certifications (i.e. CCNA)
- Previous experience working in a Field Engineer / System Administration / Network Administration capacity
- Solid background in networking (routers, switches, firewalls) with understanding of various network protocols (BGP, OSFP etc)
- Advanced knowledge of TCP/IP
- Knowledge and experience working in a Linux environments
- Understanding of ITSM
- Exceptional customer service and stakeholder engagement skills combined with strong communication skills
- Advanced troubleshooting and problem-solving skills
In return my client is offering:
- Competitive salary + annual discretionary bonus
- Flexible working environment
If you are interested in this exciting opportunity, we want to see your profile – apply now!