Manager of Billing Governance

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Initial 3 Month Contract | View to Extend
  • Footscray Location | Hybrid Working Arrangements
  • Utilities & Governance | Finance & Revenue Assurance

The Role: Senior governance leader protecting billing integrity, revenue assurance & compliance controls across a complex, highly regulated utilities business.

The Responsibilites:

  • Lead and maintain a comprehensive billing governance framework, including controls, assurance activities and risk registers across the end-to-end billing capability.
  • Drive the Revenue Assurance program to proactively identify, quantify and mitigate billing revenue leakage, compliance risks and systemic billing issues.
  • Oversee and govern outsourced billing operations, including service delivery, quality assurance, compliance, capacity management and continuous improvement.
  • Lead complex delayed billing and critical remediation initiatives, ensuring timely, accurate and customer-centred resolution of historical billing issues.
  • Act as the primary accountability point for regulatory and external stakeholder relationships, ensuring all obligations are met and risks are transparently managed.

Skills & Experience Required:

  • Significant experience leading billing governance, revenue assurance, risk, compliance or audit functions within regulated service delivery environments.
  • Demonstrated expertise in billing accuracy, delayed billing remediation, revenue protection and the design and operation of compliance controls.
  • Proven experience governing outsourced service providers or BPO arrangements, including performance management, quality assurance and contract compliance.
  • Strong track record delivering complex remediation or recovery programs, particularly within billing or revenue-critical operational contexts.
  • Tertiary qualification in Business, Accounting, Finance, Risk, Audit, Law or a related discipline; post-graduate or professional certification (e.g. CIA, CPA, CA) highly regarded.

What’s in it for you:

  • Initial 3 Month Contract | View to Extend
  • Footscray Location | Hybrid Working Arrangements
  • Utilities & Governance | Finance & Revenue Assurance

Apply today and Jimmy Nguyen will reach out to disclose further information.

Apply now

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