M365 Analyst

  • Australia
  • Melbourne
  • Contract
  • Negotiable

M365 Support Analyst – Microsoft 365
Canberra (Reid) or Melbourne (Laverton) | Onsite 3-5 Days/Week | NV1 Clearance Required

We’re looking for an M365 Support Analyst to join a high-performing team supporting a major federal government organisation. You’ll assist users with Microsoft 365 tools including SharePoint, Teams, Intune, and Exchange Online.

Key Requirements:

  • Australian Citizenship and NV1 Security Clearance (mandatory)
  • 0-3 years’ experience with Microsoft 365 (Azure AD, Exchange, SharePoint, Teams, Intune)
  • Previous work in ICT support, MSP, or service delivery
  • Exposure to Defence or large government environments (advantageous)
  • Experience with endpoint support and enterprise desktop support (preferred)
  • Some familiarity with SCCM, MECM, W365, app packaging, and PowerShell scripting

What You’ll Do:

  • Support end users via calls, email, chat, and ticketing systems
  • Troubleshoot M365 issues and escalate where necessary
  • Contribute to knowledge sharing and modern SaaS adoption
  • Interact with a hybrid team across multiple locations
  • Deliver clear, professional communication to users and stakeholders
  • Participate in an on-call roster if required

This is a great opportunity to grow your technical skills in a secure, high-impact environment.

Apply now or contact Luther Borgas at luther.borgas@outbacktalent.com

Apply now

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