Level 2 Deskside Engineer

  • New Zealand
  • Contract
  • Negotiable

Job Title: Deskside Engineer

Location: Hamilton
Start Date: ASAP

Overview:
We are seeking a skilled and customer-focused Deskside Engineer to join our client and provide essential on-site support at healthcare facilities. In this role, you will be instrumental in ensuring that users have seamless access to technology, resolving hardware and software issues, and facilitating device deployments.

Key Responsibilities:

  • Deliver exceptional end-user support
  • Troubleshoot and resolve hardware and software issues promptly
  • Assist with device deployments and replacements to minimize disruption
  • Manage user accounts and access permissions, ensuring security guidelines are followed
  • Maintain and repair laptops and desktops, providing quick resolutions to technical challenges

Required Skills:

  • Strong communication skills with a focus on customer service
  • A minimum of 2 years’ experience in an IT support role (Level 1.5 – 2)
  • Proficiency in Microsoft products and troubleshooting common office software issues
  • Experience with Active Directory and Azure for managing user accounts
  • Ability to reset passwords, set up new users, and change permissions efficiently

Nice to Have Skills:

  • Familiarity with Azure Intune for device management would be an advantage

If you are enthusiastic about technology and dedicated to providing outstanding support, we invite you to apply for this essential role. Please note to be considered for this role you will need to have legal valid working rights and be in the country.

Apply now

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