IT Support Engineer | Part-Time - 2 Days per week

  • Australia
  • Parkes
  • Contract
  • Up to $35 per hour

Desktop Support Officer

Role Overview

We’re seeking an enthusiastic and customer-focused Desktop Support Officer to deliver first and second-level technical support both onsite and remotely. Based at a customer site, you’ll work across a variety of services including desktop support, mobile devices, systems management, directory services, virtual services, virus protection, email and collaboration tools.
You’ll play a key role in assisting with the transformation of our client’s technology environment, supporting their move to an Activity-Based Working model. This role is perfect for someone passionate about IT, who thrives in customer-facing situations and enjoys variety in their day-to-day work.

Key Requirements

  • Previous experience in Desktop Support or Field Services, handling both Level 1 and Level 2 issues
  • 2+ years’ experience in a large, complex enterprise environment
  • Strong working knowledge of:
    • Windows Operating Systems
    • MS Exchange, MS Office
    • Mobile device management (iOS, Android)
    • SCCM and associated products
  • Understanding of Active Directory & Group Policy
  • Familiarity with IT peripherals (printers, mobile devices, etc.)
  • Excellent customer service, interpersonal and communication skills
  • Self-motivated with a positive, proactive approach

Benefits

  • Join a motivated, energetic and supportive team culture
  • Opportunity to work with cutting-edge workplace technology
  • Exposure to large enterprise environments and transformation projects
  • Ongoing professional development and skills growth
Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.